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Support Services Market 2024-2028

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    Report

  • 216 Pages
  • September 2024
  • Region: Global
  • TechNavio
  • ID: 6020219
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The support services market is forecasted to grow by USD 391.7 billion during 2023-2028, accelerating at a CAGR of 9.5% during the forecast period. The report on the support services market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by increasing demand for support services from aviation industry, rise in demand for cyber attack preventive measures, and rising adoption of support services in financial and banking operations.

The support services market is segmented as below:

By Service Type

  • Hardware
  • Software

By End-user

  • Small and medium enterprises
  • Large enterprises

By Geographical Landscape

  • North America
  • Europe
  • APAC
  • South America
  • Middle East and Africa
This study identifies the rising adoption of AI models in support services as one of the prime reasons driving the support services market growth during the next few years. Also, strategic partnerships to expand portfolio of support services and disparity between support service providers and buyers will lead to sizable demand in the market.

The report on the support services market covers the following areas:

  • Support services market sizing
  • Support services market forecast
  • Support services market industry analysis
A robust vendor analysis within the report is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading support services market vendors that include ABB Ltd., Apple Inc., Broadcom Inc., Cisco Systems Inc., Dell Technologies Inc., FUJIFILM Corp., HCL Technologies Ltd., Infosys Ltd., Integra Global Solutions Corp, International Business Machines Corp., Lenovo Group Ltd., Markel Corp., Microsoft Corp., myairops, Panasonic Holdings Corp., Quatrro Inc., S and P Global Inc., Samsung Electronics Co. Ltd., SAP SE, Toshiba Corp., Wipro Ltd., and Zenoti. Also, the support services market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.

The report presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive primary and secondary research. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast accurate market growth.

Table of Contents

1 Executive Summary
1.1 Market overview
  • Executive Summary - Chart on Market Overview
  • Executive Summary - Data Table on Market Overview
  • Executive Summary - Chart on Global Market Characteristics
  • Executive Summary - Chart on Market By Geographical Landscape
  • Executive Summary - Chart on Market Segmentation by Service Type
  • Executive Summary - Chart on Market Segmentation by End-user
  • Executive Summary - Chart on Incremental Growth
  • Executive Summary - Data Table on Incremental Growth
  • Executive Summary - Chart on Company Market Positioning
2 Market Analysis
2.1 Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
  • Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
2.2 Criticality of inputs and Factors of differentiation
  • Overview on criticality of inputs and factors of differentiation
2.3 Factors of disruption
  • Overview on factors of disruption
2.4 Impact of drivers and challenges
  • Impact of drivers and challenges in 2023 and 2028
3 Market Landscape
3.1 Market ecosystem
  • Parent Market
  • Data Table on - Parent Market
3.2 Market characteristics
  • Market characteristics analysis
3.3 Value chain analysis
  • Value Chain Analysis
4 Market Sizing
4.1 Market definition
  • Offerings of companies included in the market definition
4.2 Market segment analysis
  • Market segments
4.3 Market size 2023
4.4 Market outlook: Forecast for 2023-2028
  • Chart on Global - Market size and forecast 2023-2028 ($ billion)
  • Data Table on Global - Market size and forecast 2023-2028 ($ billion)
  • Chart on Global Market: Year-over-year growth 2023-2028 (%)
  • Data Table on Global Market: Year-over-year growth 2023-2028 (%)
5 Historic Market Size
5.1 Global Support Services Market 2018 - 2022
  • Historic Market Size - Data Table on Global Support Services Market 2018 - 2022 ($ billion)
5.2 Service Type segment analysis 2018 - 2022
  • Historic Market Size - Service Type Segment 2018 - 2022 ($ billion)
5.3 End-user segment analysis 2018 - 2022
  • Historic Market Size - End-user Segment 2018 - 2022 ($ billion)
5.4 Geography segment analysis 2018 - 2022
  • Historic Market Size - Geography Segment 2018 - 2022 ($ billion)
5.5 Country segment analysis 2018 - 2022
  • Historic Market Size - Country Segment 2018 - 2022 ($ billion)
6 Qualitative Analysis
6.1 Impact of AI on the global support services market
7 Five Forces Analysis
7.1 Five forces summary
  • Five forces analysis - Comparison between 2023 and 2028
7.2 Bargaining power of buyers
  • Bargaining power of buyers - Impact of key factors 2023 and 2028
7.3 Bargaining power of suppliers
  • Bargaining power of suppliers - Impact of key factors in 2023 and 2028
7.4 Threat of new entrants
  • Threat of new entrants - Impact of key factors in 2023 and 2028
7.5 Threat of substitutes
  • Threat of substitutes - Impact of key factors in 2023 and 2028
7.6 Threat of rivalry
  • Threat of rivalry - Impact of key factors in 2023 and 2028
7.7 Market condition
  • Chart on Market condition - Five forces 2023 and 2028
8 Market Segmentation by Service Type
8.1 Market segments
  • Chart on Service Type - Market share 2023-2028 (%)
  • Data Table on Service Type - Market share 2023-2028 (%)
8.2 Comparison by Service Type
  • Chart on Comparison by Service Type
  • Data Table on Comparison by Service Type
8.3 Hardware - Market size and forecast 2023-2028
  • Chart on Hardware - Market size and forecast 2023-2028 ($ billion)
  • Data Table on Hardware - Market size and forecast 2023-2028 ($ billion)
  • Chart on Hardware - Year-over-year growth 2023-2028 (%)
  • Data Table on Hardware - Year-over-year growth 2023-2028 (%)
8.4 Software - Market size and forecast 2023-2028
  • Chart on Software - Market size and forecast 2023-2028 ($ billion)
  • Data Table on Software - Market size and forecast 2023-2028 ($ billion)
  • Chart on Software - Year-over-year growth 2023-2028 (%)
  • Data Table on Software - Year-over-year growth 2023-2028 (%)
8.5 Market opportunity by Service Type
  • Market opportunity by Service Type ($ billion)
  • Data Table on Market opportunity by Service Type ($ billion)
9 Market Segmentation by End-user
9.1 Market segments
  • Chart on End-user - Market share 2023-2028 (%)
  • Data Table on End-user - Market share 2023-2028 (%)
9.2 Comparison by End-user
  • Chart on Comparison by End-user
  • Data Table on Comparison by End-user
9.3 Small and medium enterprises - Market size and forecast 2023-2028
  • Chart on Small and medium enterprises - Market size and forecast 2023-2028 ($ billion)
  • Data Table on Small and medium enterprises - Market size and forecast 2023-2028 ($ billion)
  • Chart on Small and medium enterprises - Year-over-year growth 2023-2028 (%)
  • Data Table on Small and medium enterprises - Year-over-year growth 2023-2028 (%)
9.4 Large enterprises - Market size and forecast 2023-2028
  • Chart on Large enterprises - Market size and forecast 2023-2028 ($ billion)
  • Data Table on Large enterprises - Market size and forecast 2023-2028 ($ billion)
  • Chart on Large enterprises - Year-over-year growth 2023-2028 (%)
  • Data Table on Large enterprises - Year-over-year growth 2023-2028 (%)
9.5 Market opportunity by End-user
  • Market opportunity by End-user ($ billion)
  • Data Table on Market opportunity by End-user ($ billion)
10 Customer Landscape
10.1 Customer landscape overview
  • Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
11 Geographic Landscape
11.1 Geographic segmentation
  • Chart on Market share By Geographical Landscape 2023-2028 (%)
  • Data Table on Market share By Geographical Landscape 2023-2028 (%)
11.2 Geographic comparison
  • Chart on Geographic comparison
  • Data Table on Geographic comparison
11.3 North America - Market size and forecast 2023-2028
  • Chart on North America - Market size and forecast 2023-2028 ($ billion)
  • Data Table on North America - Market size and forecast 2023-2028 ($ billion)
  • Chart on North America - Year-over-year growth 2023-2028 (%)
  • Data Table on North America - Year-over-year growth 2023-2028 (%)
11.4 Europe - Market size and forecast 2023-2028
  • Chart on Europe - Market size and forecast 2023-2028 ($ billion)
  • Data Table on Europe - Market size and forecast 2023-2028 ($ billion)
  • Chart on Europe - Year-over-year growth 2023-2028 (%)
  • Data Table on Europe - Year-over-year growth 2023-2028 (%)
11.5 APAC - Market size and forecast 2023-2028
  • Chart on APAC - Market size and forecast 2023-2028 ($ billion)
  • Data Table on APAC - Market size and forecast 2023-2028 ($ billion)
  • Chart on APAC - Year-over-year growth 2023-2028 (%)
  • Data Table on APAC - Year-over-year growth 2023-2028 (%)
11.6 South America - Market size and forecast 2023-2028
  • Chart on South America - Market size and forecast 2023-2028 ($ billion)
  • Data Table on South America - Market size and forecast 2023-2028 ($ billion)
  • Chart on South America - Year-over-year growth 2023-2028 (%)
  • Data Table on South America - Year-over-year growth 2023-2028 (%)
11.7 Middle East and Africa - Market size and forecast 2023-2028
  • Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
  • Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
  • Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%)
  • Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
11.8 US - Market size and forecast 2023-2028
  • Chart on US - Market size and forecast 2023-2028 ($ billion)
  • Data Table on US - Market size and forecast 2023-2028 ($ billion)
  • Chart on US - Year-over-year growth 2023-2028 (%)
  • Data Table on US - Year-over-year growth 2023-2028 (%)
11.9 China - Market size and forecast 2023-2028
  • Chart on China - Market size and forecast 2023-2028 ($ billion)
  • Data Table on China - Market size and forecast 2023-2028 ($ billion)
  • Chart on China - Year-over-year growth 2023-2028 (%)
  • Data Table on China - Year-over-year growth 2023-2028 (%)
11.10 Germany - Market size and forecast 2023-2028
  • Chart on Germany - Market size and forecast 2023-2028 ($ billion)
  • Data Table on Germany - Market size and forecast 2023-2028 ($ billion)
  • Chart on Germany - Year-over-year growth 2023-2028 (%)
  • Data Table on Germany - Year-over-year growth 2023-2028 (%)
11.11 UK - Market size and forecast 2023-2028
  • Chart on UK - Market size and forecast 2023-2028 ($ billion)
  • Data Table on UK - Market size and forecast 2023-2028 ($ billion)
  • Chart on UK - Year-over-year growth 2023-2028 (%)
  • Data Table on UK - Year-over-year growth 2023-2028 (%)
11.12 Japan - Market size and forecast 2023-2028
  • Chart on Japan - Market size and forecast 2023-2028 ($ billion)
  • Data Table on Japan - Market size and forecast 2023-2028 ($ billion)
  • Chart on Japan - Year-over-year growth 2023-2028 (%)
  • Data Table on Japan - Year-over-year growth 2023-2028 (%)
11.13 India - Market size and forecast 2023-2028
  • Chart on India - Market size and forecast 2023-2028 ($ billion)
  • Data Table on India - Market size and forecast 2023-2028 ($ billion)
  • Chart on India - Year-over-year growth 2023-2028 (%)
  • Data Table on India - Year-over-year growth 2023-2028 (%)
11.14 South Korea - Market size and forecast 2023-2028
  • Chart on South Korea - Market size and forecast 2023-2028 ($ billion)
  • Data Table on South Korea - Market size and forecast 2023-2028 ($ billion)
  • Chart on South Korea - Year-over-year growth 2023-2028 (%)
  • Data Table on South Korea - Year-over-year growth 2023-2028 (%)
11.15 France - Market size and forecast 2023-2028
  • Chart on France - Market size and forecast 2023-2028 ($ billion)
  • Data Table on France - Market size and forecast 2023-2028 ($ billion)
  • Chart on France - Year-over-year growth 2023-2028 (%)
  • Data Table on France - Year-over-year growth 2023-2028 (%)
11.16 Italy - Market size and forecast 2023-2028
  • Chart on Italy - Market size and forecast 2023-2028 ($ billion)
  • Data Table on Italy - Market size and forecast 2023-2028 ($ billion)
  • Chart on Italy - Year-over-year growth 2023-2028 (%)
  • Data Table on Italy - Year-over-year growth 2023-2028 (%)
11.17 Canada - Market size and forecast 2023-2028
  • Chart on Canada - Market size and forecast 2023-2028 ($ billion)
  • Data Table on Canada - Market size and forecast 2023-2028 ($ billion)
  • Chart on Canada - Year-over-year growth 2023-2028 (%)
  • Data Table on Canada - Year-over-year growth 2023-2028 (%)
11.18 Market opportunity By Geographical Landscape
  • Market opportunity By Geographical Landscape ($ billion)
  • Data Tables on Market opportunity By Geographical Landscape ($ billion)
12 Drivers, Challenges, and Opportunity/Restraints
12.1 Market drivers
12.2 Market challenges
12.3 Impact of drivers and challenges
  • Impact of drivers and challenges in 2023 and 2028
12.4 Market opportunities/restraints
13 Competitive Landscape
13.1 Overview
13.2 Competitive Landscape
  • Overview on criticality of inputs and factors of differentiation
13.3 Landscape disruption
  • Overview on factors of disruption
13.4 Industry risks
  • Impact of key risks on business
14 Competitive Analysis
14.1 Companies profiled
  • Companies covered
14.2 Company ranking index
  • Company ranking index
14.3 Market positioning of companies
  • Matrix on companies position and classification
14.4 Apple Inc.
  • Apple Inc. - Overview
  • Apple Inc. - Business segments
  • Apple Inc. - Key news
  • Apple Inc. - Key offerings
  • Apple Inc. - Segment focus
  • SWOT
14.5 Broadcom Inc.
  • Broadcom Inc. - Overview
  • Broadcom Inc. - Business segments
  • Broadcom Inc. - Key news
  • Broadcom Inc. - Key offerings
  • Broadcom Inc. - Segment focus
  • SWOT
14.6 Cisco Systems Inc.
  • Cisco Systems Inc. - Overview
  • Cisco Systems Inc. - Business segments
  • Cisco Systems Inc. - Key news
  • Cisco Systems Inc. - Key offerings
  • Cisco Systems Inc. - Segment focus
  • SWOT
14.7 Dell Technologies Inc.
  • Dell Technologies Inc. - Overview
  • Dell Technologies Inc. - Business segments
  • Dell Technologies Inc. - Key news
  • Dell Technologies Inc. - Key offerings
  • Dell Technologies Inc. - Segment focus
  • SWOT
14.8 FUJIFILM Corp.
  • FUJIFILM Corp. - Overview
  • FUJIFILM Corp. - Business segments
  • FUJIFILM Corp. - Key news
  • FUJIFILM Corp. - Key offerings
  • FUJIFILM Corp. - Segment focus
  • SWOT
14.9 HCL Technologies Ltd.
  • HCL Technologies Ltd. - Overview
  • HCL Technologies Ltd. - Business segments
  • HCL Technologies Ltd. - Key news
  • HCL Technologies Ltd. - Key offerings
  • HCL Technologies Ltd. - Segment focus
  • SWOT
14.10 Infosys Ltd.
  • Infosys Ltd. - Overview
  • Infosys Ltd. - Business segments
  • Infosys Ltd. - Key news
  • Infosys Ltd. - Key offerings
  • Infosys Ltd. - Segment focus
  • SWOT
14.11 International Business Machines Corp.
  • International Business Machines Corp. - Overview
  • International Business Machines Corp. - Business segments
  • International Business Machines Corp. - Key news
  • International Business Machines Corp. - Key offerings
  • International Business Machines Corp. - Segment focus
  • SWOT
14.12 Lenovo Group Ltd.
  • Lenovo Group Ltd. - Overview
  • Lenovo Group Ltd. - Business segments
  • Lenovo Group Ltd. - Key news
  • Lenovo Group Ltd. - Key offerings
  • Lenovo Group Ltd. - Segment focus
  • SWOT
14.13 Microsoft Corp.
  • Microsoft Corp. - Overview
  • Microsoft Corp. - Business segments
  • Microsoft Corp. - Key news
  • Microsoft Corp. - Key offerings
  • Microsoft Corp. - Segment focus
  • SWOT
14.14 S and P Global Inc.
  • S and P Global Inc. - Overview
  • S and P Global Inc. - Business segments
  • S and P Global Inc. - Key offerings
  • S and P Global Inc. - Segment focus
  • SWOT
14.15 Samsung Electronics Co. Ltd.
  • Samsung Electronics Co. Ltd. - Overview
  • Samsung Electronics Co. Ltd. - Business segments
  • Samsung Electronics Co. Ltd. - Key news
  • Samsung Electronics Co. Ltd. - Key offerings
  • Samsung Electronics Co. Ltd. - Segment focus
  • SWOT
14.16 SAP SE
  • SAP SE - Overview
  • SAP SE - Business segments
  • SAP SE - Key news
  • SAP SE - Key offerings
  • SAP SE - Segment focus
  • SWOT
14.17 Toshiba Corp.
  • Toshiba Corp. - Overview
  • Toshiba Corp. - Business segments
  • Toshiba Corp. - Key news
  • Toshiba Corp. - Key offerings
  • Toshiba Corp. - Segment focus
  • SWOT
14.18 Wipro Ltd.
  • Wipro Ltd. - Overview
  • Wipro Ltd. - Business segments
  • Wipro Ltd. - Key news
  • Wipro Ltd. - Key offerings
  • Wipro Ltd. - Segment focus
  • SWOT
15 Appendix
15.1 Scope of the report
15.2 Inclusions and exclusions checklist
  • Inclusions checklist
  • Exclusions checklist
15.3 Currency conversion rates for US$
  • Currency conversion rates for US$
15.4 Research methodology
  • Research methodology
15.5 Data procurement
  • Information sources
15.6 Data validation
  • Data validation
15.7 Validation techniques employed for market sizing
  • Validation techniques employed for market sizing
15.8 Data synthesis
  • Data synthesis
15.9 360 degree market analysis
  • 360 degree market analysis
15.10 List of abbreviations
  • List of abbreviations
List of Exhibits
Exhibits 1: Executive Summary - Chart on Market Overview
Exhibits 2: Executive Summary - Data Table on Market Overview
Exhibits 3: Executive Summary - Chart on Global Market Characteristics
Exhibits 4: Executive Summary - Chart on Market By Geographical Landscape
Exhibits 5: Executive Summary - Chart on Market Segmentation by Service Type
Exhibits 6: Executive Summary - Chart on Market Segmentation by End-user
Exhibits 7: Executive Summary - Chart on Incremental Growth
Exhibits 8: Executive Summary - Data Table on Incremental Growth
Exhibits 9: Executive Summary - Chart on Company Market Positioning
Exhibits 10: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
Exhibits 11: Overview on criticality of inputs and factors of differentiation
Exhibits 12: Overview on factors of disruption
Exhibits 13: Impact of drivers and challenges in 2023 and 2028
Exhibits 14: Parent Market
Exhibits 15: Data Table on - Parent Market
Exhibits 16: Market characteristics analysis
Exhibits 17: Value Chain Analysis
Exhibits 18: Offerings of companies included in the market definition
Exhibits 19: Market segments
Exhibits 20: Chart on Global - Market size and forecast 2023-2028 ($ billion)
Exhibits 21: Data Table on Global - Market size and forecast 2023-2028 ($ billion)
Exhibits 22: Chart on Global Market: Year-over-year growth 2023-2028 (%)
Exhibits 23: Data Table on Global Market: Year-over-year growth 2023-2028 (%)
Exhibits 24: Historic Market Size - Data Table on Global Support Services Market 2018 - 2022 ($ billion)
Exhibits 25: Historic Market Size - Service Type Segment 2018 - 2022 ($ billion)
Exhibits 26: Historic Market Size - End-user Segment 2018 - 2022 ($ billion)
Exhibits 27: Historic Market Size - Geography Segment 2018 - 2022 ($ billion)
Exhibits 28: Historic Market Size - Country Segment 2018 - 2022 ($ billion)
Exhibits 29: Five forces analysis - Comparison between 2023 and 2028
Exhibits 30: Bargaining power of buyers - Impact of key factors 2023 and 2028
Exhibits 31: Bargaining power of suppliers - Impact of key factors in 2023 and 2028
Exhibits 32: Threat of new entrants - Impact of key factors in 2023 and 2028
Exhibits 33: Threat of substitutes - Impact of key factors in 2023 and 2028
Exhibits 34: Threat of rivalry - Impact of key factors in 2023 and 2028
Exhibits 35: Chart on Market condition - Five forces 2023 and 2028
Exhibits 36: Chart on Service Type - Market share 2023-2028 (%)
Exhibits 37: Data Table on Service Type - Market share 2023-2028 (%)
Exhibits 38: Chart on Comparison by Service Type
Exhibits 39: Data Table on Comparison by Service Type
Exhibits 40: Chart on Hardware - Market size and forecast 2023-2028 ($ billion)
Exhibits 41: Data Table on Hardware - Market size and forecast 2023-2028 ($ billion)
Exhibits 42: Chart on Hardware - Year-over-year growth 2023-2028 (%)
Exhibits 43: Data Table on Hardware - Year-over-year growth 2023-2028 (%)
Exhibits 44: Chart on Software - Market size and forecast 2023-2028 ($ billion)
Exhibits 45: Data Table on Software - Market size and forecast 2023-2028 ($ billion)
Exhibits 46: Chart on Software - Year-over-year growth 2023-2028 (%)
Exhibits 47: Data Table on Software - Year-over-year growth 2023-2028 (%)
Exhibits 48: Market opportunity by Service Type ($ billion)
Exhibits 49: Data Table on Market opportunity by Service Type ($ billion)
Exhibits 50: Chart on End-user - Market share 2023-2028 (%)
Exhibits 51: Data Table on End-user - Market share 2023-2028 (%)
Exhibits 52: Chart on Comparison by End-user
Exhibits 53: Data Table on Comparison by End-user
Exhibits 54: Chart on Small and medium enterprises - Market size and forecast 2023-2028 ($ billion)
Exhibits 55: Data Table on Small and medium enterprises - Market size and forecast 2023-2028 ($ billion)
Exhibits 56: Chart on Small and medium enterprises - Year-over-year growth 2023-2028 (%)
Exhibits 57: Data Table on Small and medium enterprises - Year-over-year growth 2023-2028 (%)
Exhibits 58: Chart on Large enterprises - Market size and forecast 2023-2028 ($ billion)
Exhibits 59: Data Table on Large enterprises - Market size and forecast 2023-2028 ($ billion)
Exhibits 60: Chart on Large enterprises - Year-over-year growth 2023-2028 (%)
Exhibits 61: Data Table on Large enterprises - Year-over-year growth 2023-2028 (%)
Exhibits 62: Market opportunity by End-user ($ billion)
Exhibits 63: Data Table on Market opportunity by End-user ($ billion)
Exhibits 64: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
Exhibits 65: Chart on Market share By Geographical Landscape 2023-2028 (%)
Exhibits 66: Data Table on Market share By Geographical Landscape 2023-2028 (%)
Exhibits 67: Chart on Geographic comparison
Exhibits 68: Data Table on Geographic comparison
Exhibits 69: Chart on North America - Market size and forecast 2023-2028 ($ billion)
Exhibits 70: Data Table on North America - Market size and forecast 2023-2028 ($ billion)
Exhibits 71: Chart on North America - Year-over-year growth 2023-2028 (%)
Exhibits 72: Data Table on North America - Year-over-year growth 2023-2028 (%)
Exhibits 73: Chart on Europe - Market size and forecast 2023-2028 ($ billion)
Exhibits 74: Data Table on Europe - Market size and forecast 2023-2028 ($ billion)
Exhibits 75: Chart on Europe - Year-over-year growth 2023-2028 (%)
Exhibits 76: Data Table on Europe - Year-over-year growth 2023-2028 (%)
Exhibits 77: Chart on APAC - Market size and forecast 2023-2028 ($ billion)
Exhibits 78: Data Table on APAC - Market size and forecast 2023-2028 ($ billion)
Exhibits 79: Chart on APAC - Year-over-year growth 2023-2028 (%)
Exhibits 80: Data Table on APAC - Year-over-year growth 2023-2028 (%)
Exhibits 81: Chart on South America - Market size and forecast 2023-2028 ($ billion)
Exhibits 82: Data Table on South America - Market size and forecast 2023-2028 ($ billion)
Exhibits 83: Chart on South America - Year-over-year growth 2023-2028 (%)
Exhibits 84: Data Table on South America - Year-over-year growth 2023-2028 (%)
Exhibits 85: Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
Exhibits 86: Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
Exhibits 87: Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%)
Exhibits 88: Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
Exhibits 89: Chart on US - Market size and forecast 2023-2028 ($ billion)
Exhibits 90: Data Table on US - Market size and forecast 2023-2028 ($ billion)
Exhibits 91: Chart on US - Year-over-year growth 2023-2028 (%)
Exhibits 92: Data Table on US - Year-over-year growth 2023-2028 (%)
Exhibits 93: Chart on China - Market size and forecast 2023-2028 ($ billion)
Exhibits 94: Data Table on China - Market size and forecast 2023-2028 ($ billion)
Exhibits 95: Chart on China - Year-over-year growth 2023-2028 (%)
Exhibits 96: Data Table on China - Year-over-year growth 2023-2028 (%)
Exhibits 97: Chart on Germany - Market size and forecast 2023-2028 ($ billion)
Exhibits 98: Data Table on Germany - Market size and forecast 2023-2028 ($ billion)
Exhibits 99: Chart on Germany - Year-over-year growth 2023-2028 (%)
Exhibits 100: Data Table on Germany - Year-over-year growth 2023-2028 (%)
Exhibits 101: Chart on UK - Market size and forecast 2023-2028 ($ billion)
Exhibits 102: Data Table on UK - Market size and forecast 2023-2028 ($ billion)
Exhibits 103: Chart on UK - Year-over-year growth 2023-2028 (%)
Exhibits 104: Data Table on UK - Year-over-year growth 2023-2028 (%)
Exhibits 105: Chart on Japan - Market size and forecast 2023-2028 ($ billion)
Exhibits 106: Data Table on Japan - Market size and forecast 2023-2028 ($ billion)
Exhibits 107: Chart on Japan - Year-over-year growth 2023-2028 (%)
Exhibits 108: Data Table on Japan - Year-over-year growth 2023-2028 (%)
Exhibits 109: Chart on India - Market size and forecast 2023-2028 ($ billion)
Exhibits 110: Data Table on India - Market size and forecast 2023-2028 ($ billion)
Exhibits 111: Chart on India - Year-over-year growth 2023-2028 (%)
Exhibits 112: Data Table on India - Year-over-year growth 2023-2028 (%)
Exhibits 113: Chart on South Korea - Market size and forecast 2023-2028 ($ billion)
Exhibits 114: Data Table on South Korea - Market size and forecast 2023-2028 ($ billion)
Exhibits 115: Chart on South Korea - Year-over-year growth 2023-2028 (%)
Exhibits 116: Data Table on South Korea - Year-over-year growth 2023-2028 (%)
Exhibits 117: Chart on France - Market size and forecast 2023-2028 ($ billion)
Exhibits 118: Data Table on France - Market size and forecast 2023-2028 ($ billion)
Exhibits 119: Chart on France - Year-over-year growth 2023-2028 (%)
Exhibits 120: Data Table on France - Year-over-year growth 2023-2028 (%)
Exhibits 121: Chart on Italy - Market size and forecast 2023-2028 ($ billion)
Exhibits 122: Data Table on Italy - Market size and forecast 2023-2028 ($ billion)
Exhibits 123: Chart on Italy - Year-over-year growth 2023-2028 (%)
Exhibits 124: Data Table on Italy - Year-over-year growth 2023-2028 (%)
Exhibits 125: Chart on Canada - Market size and forecast 2023-2028 ($ billion)
Exhibits 126: Data Table on Canada - Market size and forecast 2023-2028 ($ billion)
Exhibits 127: Chart on Canada - Year-over-year growth 2023-2028 (%)
Exhibits 128: Data Table on Canada - Year-over-year growth 2023-2028 (%)
Exhibits 129: Market opportunity By Geographical Landscape ($ billion)
Exhibits 130: Data Tables on Market opportunity By Geographical Landscape ($ billion)
Exhibits 131: Impact of drivers and challenges in 2023 and 2028
Exhibits 132: Overview on criticality of inputs and factors of differentiation
Exhibits 133: Overview on factors of disruption
Exhibits 134: Impact of key risks on business
Exhibits 135: Companies covered
Exhibits 136: Company ranking index
Exhibits 137: Matrix on companies position and classification
Exhibits 138: Apple Inc. - Overview
Exhibits 139: Apple Inc. - Business segments
Exhibits 140: Apple Inc. - Key news
Exhibits 141: Apple Inc. - Key offerings
Exhibits 142: Apple Inc. - Segment focus
Exhibits 143: SWOT
Exhibits 144: Broadcom Inc. - Overview
Exhibits 145: Broadcom Inc. - Business segments
Exhibits 146: Broadcom Inc. - Key news
Exhibits 147: Broadcom Inc. - Key offerings
Exhibits 148: Broadcom Inc. - Segment focus
Exhibits 149: SWOT
Exhibits 150: Cisco Systems Inc. - Overview
Exhibits 151: Cisco Systems Inc. - Business segments
Exhibits 152: Cisco Systems Inc. - Key news
Exhibits 153: Cisco Systems Inc. - Key offerings
Exhibits 154: Cisco Systems Inc. - Segment focus
Exhibits 155: SWOT
Exhibits 156: Dell Technologies Inc. - Overview
Exhibits 157: Dell Technologies Inc. - Business segments
Exhibits 158: Dell Technologies Inc. - Key news
Exhibits 159: Dell Technologies Inc. - Key offerings
Exhibits 160: Dell Technologies Inc. - Segment focus
Exhibits 161: SWOT
Exhibits 162: FUJIFILM Corp. - Overview
Exhibits 163: FUJIFILM Corp. - Business segments
Exhibits 164: FUJIFILM Corp. - Key news
Exhibits 165: FUJIFILM Corp. - Key offerings
Exhibits 166: FUJIFILM Corp. - Segment focus
Exhibits 167: SWOT
Exhibits 168: HCL Technologies Ltd. - Overview
Exhibits 169: HCL Technologies Ltd. - Business segments
Exhibits 170: HCL Technologies Ltd. - Key news
Exhibits 171: HCL Technologies Ltd. - Key offerings
Exhibits 172: HCL Technologies Ltd. - Segment focus
Exhibits 173: SWOT
Exhibits 174: Infosys Ltd. - Overview
Exhibits 175: Infosys Ltd. - Business segments
Exhibits 176: Infosys Ltd. - Key news
Exhibits 177: Infosys Ltd. - Key offerings
Exhibits 178: Infosys Ltd. - Segment focus
Exhibits 179: SWOT
Exhibits 180: International Business Machines Corp. - Overview
Exhibits 181: International Business Machines Corp. - Business segments
Exhibits 182: International Business Machines Corp. - Key news
Exhibits 183: International Business Machines Corp. - Key offerings
Exhibits 184: International Business Machines Corp. - Segment focus
Exhibits 185: SWOT
Exhibits 186: Lenovo Group Ltd. - Overview
Exhibits 187: Lenovo Group Ltd. - Business segments
Exhibits 188: Lenovo Group Ltd. - Key news
Exhibits 189: Lenovo Group Ltd. - Key offerings
Exhibits 190: Lenovo Group Ltd. - Segment focus
Exhibits 191: SWOT
Exhibits 192: Microsoft Corp. - Overview
Exhibits 193: Microsoft Corp. - Business segments
Exhibits 194: Microsoft Corp. - Key news
Exhibits 195: Microsoft Corp. - Key offerings
Exhibits 196: Microsoft Corp. - Segment focus
Exhibits 197: SWOT
Exhibits 198: S and P Global Inc. - Overview
Exhibits 199: S and P Global Inc. - Business segments
Exhibits 200: S and P Global Inc. - Key offerings
Exhibits 201: S and P Global Inc. - Segment focus
Exhibits 202: SWOT
Exhibits 203: Samsung Electronics Co. Ltd. - Overview
Exhibits 204: Samsung Electronics Co. Ltd. - Business segments
Exhibits 205: Samsung Electronics Co. Ltd. - Key news
Exhibits 206: Samsung Electronics Co. Ltd. - Key offerings
Exhibits 207: Samsung Electronics Co. Ltd. - Segment focus
Exhibits 208: SWOT
Exhibits 209: SAP SE - Overview
Exhibits 210: SAP SE - Business segments
Exhibits 211: SAP SE - Key news
Exhibits 212: SAP SE - Key offerings
Exhibits 213: SAP SE - Segment focus
Exhibits 214: SWOT
Exhibits 215: Toshiba Corp. - Overview
Exhibits 216: Toshiba Corp. - Business segments
Exhibits 217: Toshiba Corp. - Key news
Exhibits 218: Toshiba Corp. - Key offerings
Exhibits 219: Toshiba Corp. - Segment focus
Exhibits 220: SWOT
Exhibits 221: Wipro Ltd. - Overview
Exhibits 222: Wipro Ltd. - Business segments
Exhibits 223: Wipro Ltd. - Key news
Exhibits 224: Wipro Ltd. - Key offerings
Exhibits 225: Wipro Ltd. - Segment focus
Exhibits 226: SWOT
Exhibits 227: Inclusions checklist
Exhibits 228: Exclusions checklist
Exhibits 229: Currency conversion rates for US$
Exhibits 230: Research methodology
Exhibits 231: Information sources
Exhibits 232: Data validation
Exhibits 233: Validation techniques employed for market sizing
Exhibits 234: Data synthesis
Exhibits 235: 360 degree market analysis
Exhibits 236: List of abbreviations

Executive Summary

The following companies are recognized as the key players in the global support services market: ABB Ltd., Apple Inc., Broadcom Inc., Cisco Systems Inc., Dell Technologies Inc., FUJIFILM Corp., HCL Technologies Ltd., Infosys Ltd., Integra Global Solutions Corp, International Business Machines Corp., Lenovo Group Ltd., Markel Corp., Microsoft Corp., myairops, Panasonic Holdings Corp., Quatrro Inc., S and P Global Inc., Samsung Electronics Co. Ltd., SAP SE, Toshiba Corp., Wipro Ltd., and Zenoti.

Commenting on the report, an analyst from the research team said: "The latest trend gaining momentum in the market is rising adoption of AI models in support services."

According to the report, one of the major drivers for this market is the increasing demand for support services from aviation industry.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors.

Companies Mentioned (Partial List)

A selection of companies mentioned in this report includes, but is not limited to:

  • ABB Ltd.
  • Apple Inc.
  • Broadcom Inc.
  • Cisco Systems Inc.
  • Dell Technologies Inc.
  • FUJIFILM Corp.
  • HCL Technologies Ltd.
  • Infosys Ltd.
  • Integra Global Solutions Corp
  • International Business Machines Corp.
  • Lenovo Group Ltd.
  • Markel Corp.
  • Microsoft Corp.
  • myairops
  • Panasonic Holdings Corp.
  • Quatrro Inc.
  • S and P Global Inc.
  • Samsung Electronics Co. Ltd.
  • SAP SE
  • Toshiba Corp.
  • Wipro Ltd.
  • Zenoti