+353-1-416-8900REST OF WORLD
+44-20-3973-8888REST OF WORLD
1-917-300-0470EAST COAST U.S
1-800-526-8630U.S. (TOLL FREE)

Information Technology for Management. Navigating the Digital Divide to Enhance Local and Global Performance, Growth, and Sustainability. Edition No. 13

  • Book

  • 736 Pages
  • May 2025
  • Region: Global
  • John Wiley and Sons Ltd
  • ID: 6025073

Comprehensive coverage of developments in the real world of IT management, provides a realistic and up-to-date view of IT management in the current business environment

Information Technology for Management provides students in all disciplines with a solid understanding of IT concepts, terminology, and the critical drivers of business sustainability, performance, and growth. Employing a blended learning approach that presents content visually, textually, and interactively, this acclaimed textbook helps students with different learning styles easily comprehend and retain information. Throughout the text, the authors provide real-world insights on how to support the three essential components of business process improvements: people, processes, and technology.

Information Technology for Management integrates a wealth of classroom-tested pedagogical tools, including 82 real-world cases highlighting the successes and failures of IT around the world, interactive exercises and activities, whiteboard animations for each learning objective, high-quality illustrations and images, boxed sections highlighting various job roles in IT management and giving examples of how readers will use IT in their career as a marketing, accounting, finance, human resource management, productions and operations management, strategic management, or information technology professional, or as an entrepreneur, and illustrative innovative uses of information technology.

Now in its thirteenth edition, this leading textbook incorporates the latest developments in the field of IT management, based on feedback from practitioners from top-tier companies and organizations. New topics include Network-as-a-Service (NaaS), hybrid cloud, cryptocurrency, intent-based networking, edge analytics, digital twin technology, natural language generation, and many more. New “How will YOU use IT” boxes directly inform students in all majors about how IT will impact their careers.

Equipping readers with the knowledge they need to become better IT professionals and more informed users of IT, Information Technology for Management, Thirteenth Edition, is the perfect textbook for undergraduate and graduate courses on computer information systems or management information systems, general business and IT curriculum, and corporate-in-house-training or executive programs in all industry sectors.

AN INTERACTIVE, MULTIMEDIA LEARNING EXPERIENCE

This textbook includes access to an interactive, multimedia e-text. Icons throughout the print book signal corresponding digital content in the e-text.

  • Videos and Animations: Information Technology for Management integrates abundant video content developed to complement the text and engage readers more deeply with the fascinating field of information technology
    • Whiteboard Animation Videos help bring concepts to life, one for each learning objective throughout the text.
    • Real World News Videos support content in every chapter. Cutting-edge business video content from Bloomberg provides an application of learned content to actual business situations.
  • Interactive Figures, Charts & Tables: Appearing throughout the enhanced e-text, interactive figures, process diagrams, and other illustrations facilitate the study of complex concepts and processes and help students retain important information.
  • Interactive Self-Scoring Quizzes: Concept Check Questions at the end of each section provide immediate feedback, helping readers monitor their understanding and mastery of the material.

Table of Contents

Preface

Acknowledgments

CHAPTER 1: Digital Transformation Disrupts Companies, Competition, and Careers Locally and Globally

CHAPTER 2: Information Systems, IT Infrastructure, and the Cloud Introduction

CHAPTER 3: Data Management, Data Warehouses, and Data Governance

CHAPTER 4: Networks, the Internet of Things (IoT), and Edge Computing

CHAPTER 5: Data Privacy and Cyber Security

CHAPTER 6: Business Intelligence, Data Science, and Data Analytics

CHAPTER 7: Social Media and Semantic Web Technology

CHAPTER 8: Omnichannel Retailing, E-commerce, and Mobile Commerce Technology

CHAPTER 9: Functional Business Systems

CHAPTER 10: Enterprise Systems

CHAPTER 11: Artificial Intelligence, Robotics, and Quantum Computing Technology

CHAPTER 12: IT Strategy, Sourcing, and Strategic Technology Trends

CHAPTER 13: Systems Development, IT Service Management and Project, Program and Portfolio Management

CHAPTER 14: IT Ethics and Local and Global Sustainability

Glossary

Organization Index

Name Index

Subject Index

End User License Agreement

Authors

Efraim Turban California State University at Long Beach. Carol Pollard Canisius College. Gregory Wood Canisius College.