Businesses worldwide are navigating shifts in consumer behaviour driven by persistent cost-of-living pressures and heightened financial caution. The Top Five Trends in Income and Expenditure report reveals opportunities to gain and retain consumer loyalty. By catering to squeezed but value-conscious consumers, engaging overlooked segments, and expanding into underserved markets, brands can drive growth in a challenging economy.
Key Findings
Persistent rise in living costs and polycrisis solidify consumer caution
Years of geopolitical, economic, social and environmental volatility have entrenched consumer caution as a permanent behavioural trait. Since 2022, rising living costs have outpaced income growth, further intensifying this trend. The Voice of the Consumer: Lifestyles Survey, fielded January to February 2024, shows that, as of early 2024, 72.4% of consumers remain concerned about increasing everyday costs, a marginal decline from 2023, signalling that cautious spending is now a long-term behavioural shift rather than a temporary response.
Value and purpose-driven spending on par with cautiousness
In 2023, consumers displayed increased resilience but adopted more selective spending habits. They prioritised brands that align with their values, support social and political causes, and champion financial independence through transparency. Amid rising costs and tighter budgets, consumers are focused on maximising the value of their purchases. Enhancing the value proposition is essential to attract and retain today's consumers, focusing on addressing their needs through value-added innovations.
Targeting the overlooked presents significant growth opportunities
Often-overlooked consumer segments hold significant growth potential for brands. The expanding "silver" segment wields considerable purchasing power and seeks tailored offerings. Low-income consumers, a sizeable market, are driven by value and loyalty. Meanwhile, rural consumers, with distinct preferences, remain largely untapped too. By engaging these segments, brands can unlock new paths for innovation and market expansion.
Report Scope
Strategy Briefings offer unique insight into emerging trends world-wide. Aimed squarely at strategists and planners, they draw on the vast information resources to give top line insight across markets and within consumer segments. Written by experienced analysts, they are designed as provocations for senior management to use in their own forum, allowing them to stand back and reflect on the behaviour and motivation driving global markets today and tomorrow
Data coverage: Market sizes (historic and forecasts), company shares, brand shares and distribution data.
Why buy this report?
- Identify factors driving change now and in the future
- Understand motivation
- Forward-looking outlook
- Briefings and presentation should provoke lively discussion at senior level
- Take a step back from micro trends
- Get up to date estimates and comment
Table of Contents
Companies Mentioned (Partial List)
A selection of companies mentioned in this report includes, but is not limited to:
- Addi
- Air France
- AWC
- Kenangan
- Kindroom
- Menoderm Payot
- Nuuly
- REWE
- Squid Brand
- We Do Solar