Thematic Intelligence: Non-Life Insurance Sector Scorecard (2024)

This report provides analysis and scoring on the leading non-life insurers across the 10 themes we believe will define the future of the industry. We score them based on how proactive they are in each theme and their ability to adapt to key transformations in the theme in the coming years.

Artificial intelligence (AI) is the standout theme in the non-life insurance sector. The sharp rise of generative AI in recent years has made it a mega trend within the insurance industry. It offers the potential to transform the way the industry operates and help improve profit margins of leading players. Initially, leading players will focus on customer service and administrative tasks. Improving chatbots can offer effective 24/7 customer service, and a range of admin tasks can already be completed by AI. More ambitious case studies will see AI used to identify patterns of behavior leading to claims and offer suggestions on how to improve.

Scope

• Artificial intelligence (AI) is the leading theme within the insurance industry at present. There has been a great deal of buzz around AI since the emergence of generative AI at the start of 2023.
• Long-term themes, such as cyber insurance and especially ESG, are also crucial to the non-life insurance segment. Insurers need to ensure they are doing all they can to become leaders in these themes.
• Our non-life insurance scorecard finds that the two global reinsurers are industry leaders across the themes we believe to be most important: Munich Re and Swiss Re.

Reasons to Buy

• Benchmark yourself against the rest of the market.
• Discover market leaders across 10 themes that are essential in the non-life insurance industry.
• Discover what the 10 key themes are and understand why we believe them to be so crucial.