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Business Process-as-a-service Market 2024-2028

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    Report

  • 211 Pages
  • August 2024
  • Region: Global
  • TechNavio
  • ID: 6030861
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The business process-as-a-service market is forecasted to grow by USD 36.55 billion during 2023-2028, accelerating at a CAGR of 9.09% during the forecast period. The report on the business process-as-a-service market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by demand for more efficient business processes, increasing adoption of cloud-based solutions, and increasing demand for business process automation and digital transformation.

The business process-as-a-service market is segmented as below:

By Service Type

  • Customer service
  • Finance and accounting
  • Human Resource
  • Procurement and supply chain
  • Others

By Customer Type

  • Large Enterprises
  • Small and Medium Enterprises

By Geographical Landscape

  • North America
  • Europe
  • APAC
  • Middle East and Africa
  • South America
This study identifies the increasing integration of internet of things (IoT) as one of the prime reasons driving the business process-as-a-service market growth during the next few years. Also, rising number of collaborations and partnerships by market vendors and emergence of ibpm will lead to sizable demand in the market.

The report on the business process-as-a-service market covers the following areas:

  • Business process-as-a-service market sizing
  • Business process-as-a-service market forecast
  • Business process-as-a-service market industry analysis
A robust vendor analysis within the report is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading business process-as-a-service market vendors that include Accenture PLC, ANGLER Technologies, Automation Anywhere Inc., Capgemini Service SAS, Cognizant Technology Solutions Corp., Conduent Inc., DXC Technology Co., Fujitsu Ltd., Genpact Ltd., HCL Technologies Ltd., Infosys Ltd., International Business Machines Corp., Oracle Corp., Outsource2india, Tata Consultancy Services Ltd., Tech Mahindra Ltd., ValueLabs, Vast Edge Inc., Virtusa Corp., and Wipro Ltd. Also, the business process-as-a-service market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.

The report presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive research - both primary and secondary. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast the accurate market growth.

Table of Contents

1 Executive Summary
1.1 Market overview
Executive Summary - Chart on Market Overview
Executive Summary - Data Table on Market Overview
Executive Summary - Chart on Global Market Characteristics
Executive Summary - Chart on Market By Geographical Landscape
Executive Summary - Chart on Market Segmentation by Service Type
Executive Summary - Chart on Market Segmentation by Customer Type
Executive Summary - Chart on Incremental Growth
Executive Summary - Data Table on Incremental Growth
Executive Summary - Chart on Company Market Positioning
2 Market Analysis
2.1 Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
2.2 Criticality of inputs and Factors of differentiation
Overview on criticality of inputs and factors of differentiation
2.3 Factors of disruption
Overview on factors of disruption
2.4 Impact of drivers and challenges
Impact of drivers and challenges in 2023 and 2028
3 Market Landscape
3.1 Market ecosystem
Parent Market
Data Table on - Parent Market
3.2 Market characteristics
Market characteristics analysis
3.3 Value chain analysis
Value Chain Analysis
4 Market Sizing
4.1 Market definition
Offerings of companies included in the market definition
4.2 Market segment analysis
Market segments
4.3 Market size 2023
4.4 Market outlook: Forecast for 2023-2028
Chart on Global - Market size and forecast 2023-2028 ($ billion)
Data Table on Global - Market size and forecast 2023-2028 ($ billion)
Chart on Global Market: Year-over-year growth 2023-2028 (%)
Data Table on Global Market: Year-over-year growth 2023-2028 (%)
5 Historic Market Size
5.1 Global Business Process-As-A-Service Market 2018 - 2022
Historic Market Size - Data Table on Global Business Process-As-A-Service Market 2018 - 2022 ($ billion)
5.2 Service Type segment analysis 2018 - 2022
Historic Market Size - Service Type Segment 2018 - 2022 ($ billion)
5.3 Customer Type segment analysis 2018 - 2022
Historic Market Size - Customer Type Segment 2018 - 2022 ($ billion)
5.4 Geography segment analysis 2018 - 2022
Historic Market Size - Geography Segment 2018 - 2022 ($ billion)
5.5 Country segment analysis 2018 - 2022
Historic Market Size - Country Segment 2018 - 2022 ($ billion)
6 Additional Value/Volume Data
6.1 Business process-as-a-service market by country 2023 - 2028 ($ billion)
Market Size (value) - Data Table on Business process-as-a-service market by Country 2023 - 2028 ($ billion)
7 Five Forces Analysis
7.1 Five forces summary
Five forces analysis - Comparison between 2023 and 2028
7.2 Bargaining power of buyers
Bargaining power of buyers - Impact of key factors 2023 and 2028
7.3 Bargaining power of suppliers
Bargaining power of suppliers - Impact of key factors in 2023 and 2028
7.4 Threat of new entrants
Threat of new entrants - Impact of key factors in 2023 and 2028
7.5 Threat of substitutes
Threat of substitutes - Impact of key factors in 2023 and 2028
7.6 Threat of rivalry
Threat of rivalry - Impact of key factors in 2023 and 2028
7.7 Market condition
Chart on Market condition - Five forces 2023 and 2028
8 Market Segmentation by Service Type
8.1 Market segments
Chart on Service Type - Market share 2023-2028 (%)
Data Table on Service Type - Market share 2023-2028 (%)
8.2 Comparison by Service Type
Chart on Comparison by Service Type
Data Table on Comparison by Service Type
8.3 Customer service - Market size and forecast 2023-2028
Chart on Customer service - Market size and forecast 2023-2028 ($ billion)
Data Table on Customer service - Market size and forecast 2023-2028 ($ billion)
Chart on Customer service - Year-over-year growth 2023-2028 (%)
Data Table on Customer service - Year-over-year growth 2023-2028 (%)
8.4 Finance and accounting - Market size and forecast 2023-2028
Chart on Finance and accounting - Market size and forecast 2023-2028 ($ billion)
Data Table on Finance and accounting - Market size and forecast 2023-2028 ($ billion)
Chart on Finance and accounting - Year-over-year growth 2023-2028 (%)
Data Table on Finance and accounting - Year-over-year growth 2023-2028 (%)
8.5 Human Resource - Market size and forecast 2023-2028
Chart on Human Resource - Market size and forecast 2023-2028 ($ billion)
Data Table on Human Resource - Market size and forecast 2023-2028 ($ billion)
Chart on Human Resource - Year-over-year growth 2023-2028 (%)
Data Table on Human Resource - Year-over-year growth 2023-2028 (%)
8.6 Procurement and supply chain - Market size and forecast 2023-2028
Chart on Procurement and supply chain - Market size and forecast 2023-2028 ($ billion)
Data Table on Procurement and supply chain - Market size and forecast 2023-2028 ($ billion)
Chart on Procurement and supply chain - Year-over-year growth 2023-2028 (%)
Data Table on Procurement and supply chain - Year-over-year growth 2023-2028 (%)
8.7 Others - Market size and forecast 2023-2028
Chart on Others - Market size and forecast 2023-2028 ($ billion)
Data Table on Others - Market size and forecast 2023-2028 ($ billion)
Chart on Others - Year-over-year growth 2023-2028 (%)
Data Table on Others - Year-over-year growth 2023-2028 (%)
8.8 Market opportunity by Service Type
Market opportunity by Service Type ($ billion)
Data Table on Market opportunity by Service Type ($ billion)
9 Market Segmentation by Customer Type
9.1 Market segments
Chart on Customer Type - Market share 2023-2028 (%)
Data Table on Customer Type - Market share 2023-2028 (%)
9.2 Comparison by Customer Type
Chart on Comparison by Customer Type
Data Table on Comparison by Customer Type
9.3 Large Enterprises - Market size and forecast 2023-2028
Chart on Large Enterprises - Market size and forecast 2023-2028 ($ billion)
Data Table on Large Enterprises - Market size and forecast 2023-2028 ($ billion)
Chart on Large Enterprises - Year-over-year growth 2023-2028 (%)
Data Table on Large Enterprises - Year-over-year growth 2023-2028 (%)
9.4 Small and Medium Enterprises - Market size and forecast 2023-2028
Chart on Small and Medium Enterprises - Market size and forecast 2023-2028 ($ billion)
Data Table on Small and Medium Enterprises - Market size and forecast 2023-2028 ($ billion)
Chart on Small and Medium Enterprises - Year-over-year growth 2023-2028 (%)
Data Table on Small and Medium Enterprises - Year-over-year growth 2023-2028 (%)
9.5 Market opportunity by Customer Type
Market opportunity by Customer Type ($ billion)
Data Table on Market opportunity by Customer Type ($ billion)
10 Customer Landscape
10.1 Customer landscape overview
Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
11 Geographic Landscape
11.1 Geographic segmentation
Chart on Market share By Geographical Landscape 2023-2028 (%)
Data Table on Market share By Geographical Landscape 2023-2028 (%)
11.2 Geographic comparison
Chart on Geographic comparison
Data Table on Geographic comparison
11.3 North America - Market size and forecast 2023-2028
Chart on North America - Market size and forecast 2023-2028 ($ billion)
Data Table on North America - Market size and forecast 2023-2028 ($ billion)
Chart on North America - Year-over-year growth 2023-2028 (%)
Data Table on North America - Year-over-year growth 2023-2028 (%)
11.4 Europe - Market size and forecast 2023-2028
Chart on Europe - Market size and forecast 2023-2028 ($ billion)
Data Table on Europe - Market size and forecast 2023-2028 ($ billion)
Chart on Europe - Year-over-year growth 2023-2028 (%)
Data Table on Europe - Year-over-year growth 2023-2028 (%)
11.5 APAC - Market size and forecast 2023-2028
Chart on APAC - Market size and forecast 2023-2028 ($ billion)
Data Table on APAC - Market size and forecast 2023-2028 ($ billion)
Chart on APAC - Year-over-year growth 2023-2028 (%)
Data Table on APAC - Year-over-year growth 2023-2028 (%)
11.6 Middle East and Africa - Market size and forecast 2023-2028
Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%)
Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
11.7 South America - Market size and forecast 2023-2028
Chart on South America - Market size and forecast 2023-2028 ($ billion)
Data Table on South America - Market size and forecast 2023-2028 ($ billion)
Chart on South America - Year-over-year growth 2023-2028 (%)
Data Table on South America - Year-over-year growth 2023-2028 (%)
11.8 US - Market size and forecast 2023-2028
Chart on US - Market size and forecast 2023-2028 ($ billion)
Data Table on US - Market size and forecast 2023-2028 ($ billion)
Chart on US - Year-over-year growth 2023-2028 (%)
Data Table on US - Year-over-year growth 2023-2028 (%)
11.9 UK - Market size and forecast 2023-2028
Chart on UK - Market size and forecast 2023-2028 ($ billion)
Data Table on UK - Market size and forecast 2023-2028 ($ billion)
Chart on UK - Year-over-year growth 2023-2028 (%)
Data Table on UK - Year-over-year growth 2023-2028 (%)
11.10 China - Market size and forecast 2023-2028
Chart on China - Market size and forecast 2023-2028 ($ billion)
Data Table on China - Market size and forecast 2023-2028 ($ billion)
Chart on China - Year-over-year growth 2023-2028 (%)
Data Table on China - Year-over-year growth 2023-2028 (%)
11.11 Japan - Market size and forecast 2023-2028
Chart on Japan - Market size and forecast 2023-2028 ($ billion)
Data Table on Japan - Market size and forecast 2023-2028 ($ billion)
Chart on Japan - Year-over-year growth 2023-2028 (%)
Data Table on Japan - Year-over-year growth 2023-2028 (%)
11.12 Germany - Market size and forecast 2023-2028
Chart on Germany - Market size and forecast 2023-2028 ($ billion)
Data Table on Germany - Market size and forecast 2023-2028 ($ billion)
Chart on Germany - Year-over-year growth 2023-2028 (%)
Data Table on Germany - Year-over-year growth 2023-2028 (%)
11.13 France - Market size and forecast 2023-2028
Chart on France - Market size and forecast 2023-2028 ($ billion)
Data Table on France - Market size and forecast 2023-2028 ($ billion)
Chart on France - Year-over-year growth 2023-2028 (%)
Data Table on France - Year-over-year growth 2023-2028 (%)
11.14 Market opportunity By Geographical Landscape
Market opportunity By Geographical Landscape ($ billion)
Data Tables on Market opportunity By Geographical Landscape ($ billion)
12 Drivers, Challenges, and Opportunity/Restraints
12.1 Market drivers
12.2 Market challenges
12.3 Impact of drivers and challenges
Impact of drivers and challenges in 2023 and 2028
12.4 Market opportunities/restraints
13 Competitive Landscape
13.1 Overview
13.2 Competitive Landscape
Overview on criticality of inputs and factors of differentiation
13.3 Landscape disruption
Overview on factors of disruption
13.4 Industry risks
Impact of key risks on business
14 Competitive Analysis
14.1 Companies profiled
Companies covered
14.2 Company ranking index
Company ranking index
14.3 Market positioning of companies
Matrix on companies position and classification
14.4 Accenture Plc
Accenture Plc - Overview
Accenture Plc - Business segments
Accenture Plc - Key news
Accenture Plc - Key offerings
Accenture Plc - Segment focus
SWOT
14.5 Capgemini Service SAS
Capgemini Service SAS - Overview
Capgemini Service SAS - Business segments
Capgemini Service SAS - Key news
Capgemini Service SAS - Key offerings
Capgemini Service SAS - Segment focus
SWOT
14.6 Cognizant Technology Solutions Corp.
Cognizant Technology Solutions Corp. - Overview
Cognizant Technology Solutions Corp. - Business segments
Cognizant Technology Solutions Corp. - Key news
Cognizant Technology Solutions Corp. - Key offerings
Cognizant Technology Solutions Corp. - Segment focus
SWOT
14.7 Conduent Inc.
Conduent Inc. - Overview
Conduent Inc. - Business segments
Conduent Inc. - Key news
Conduent Inc. - Key offerings
Conduent Inc. - Segment focus
SWOT
14.8 Fujitsu Ltd.
Fujitsu Ltd. - Overview
Fujitsu Ltd. - Business segments
Fujitsu Ltd. - Key news
Fujitsu Ltd. - Key offerings
Fujitsu Ltd. - Segment focus
SWOT
14.9 Genpact Ltd.
Genpact Ltd. - Overview
Genpact Ltd. - Business segments
Genpact Ltd. - Key news
Genpact Ltd. - Key offerings
Genpact Ltd. - Segment focus
SWOT
14.10 HCL Technologies Ltd.
HCL Technologies Ltd. - Overview
HCL Technologies Ltd. - Business segments
HCL Technologies Ltd. - Key news
HCL Technologies Ltd. - Key offerings
HCL Technologies Ltd. - Segment focus
SWOT
14.11 Infosys Ltd.
Infosys Ltd. - Overview
Infosys Ltd. - Business segments
Infosys Ltd. - Key news
Infosys Ltd. - Key offerings
Infosys Ltd. - Segment focus
SWOT
14.12 International Business Machines Corp.
International Business Machines Corp. - Overview
International Business Machines Corp. - Business segments
International Business Machines Corp. - Key news
International Business Machines Corp. - Key offerings
International Business Machines Corp. - Segment focus
SWOT
14.13 Oracle Corp.
Oracle Corp. - Overview
Oracle Corp. - Business segments
Oracle Corp. - Key news
Oracle Corp. - Key offerings
Oracle Corp. - Segment focus
SWOT
14.14 Tata Consultancy Services Ltd.
Tata Consultancy Services Ltd. - Overview
Tata Consultancy Services Ltd. - Business segments
Tata Consultancy Services Ltd. - Key news
Tata Consultancy Services Ltd. - Key offerings
Tata Consultancy Services Ltd. - Segment focus
SWOT
14.15 Tech Mahindra Ltd.
Tech Mahindra Ltd. - Overview
Tech Mahindra Ltd. - Business segments
Tech Mahindra Ltd. - Key news
Tech Mahindra Ltd. - Key offerings
Tech Mahindra Ltd. - Segment focus
SWOT
14.16 Vast Edge Inc.
Vast Edge Inc. - Overview
Vast Edge Inc. - Product / Service
Vast Edge Inc. - Key offerings
SWOT
14.17 Virtusa Corp.
Virtusa Corp. - Overview
Virtusa Corp. - Product / Service
Virtusa Corp. - Key offerings
SWOT
14.18 Wipro Ltd.
Wipro Ltd. - Overview
Wipro Ltd. - Business segments
Wipro Ltd. - Key news
Wipro Ltd. - Key offerings
Wipro Ltd. - Segment focus
SWOT
15 Appendix
15.1 Scope of the report
15.2 Inclusions and exclusions checklist
Inclusions checklist
Exclusions checklist
15.3 Currency conversion rates for US$
Currency conversion rates for US$
15.4 Research methodology
Research methodology
15.5 Data procurement
Information sources
15.6 Data validation
Data validation
15.7 Validation techniques employed for market sizing
Validation techniques employed for market sizing
15.8 Data synthesis
Data synthesis
15.9 360 degree market analysis
360 degree market analysis
15.10 List of abbreviations
List of abbreviations
List of Exhibits
Exhibits 1: Executive Summary - Chart on Market Overview
Exhibits 2: Executive Summary - Data Table on Market Overview
Exhibits 3: Executive Summary - Chart on Global Market Characteristics
Exhibits 4: Executive Summary - Chart on Market By Geographical Landscape
Exhibits 5: Executive Summary - Chart on Market Segmentation by Service Type
Exhibits 6: Executive Summary - Chart on Market Segmentation by Customer Type
Exhibits 7: Executive Summary - Chart on Incremental Growth
Exhibits 8: Executive Summary - Data Table on Incremental Growth
Exhibits 9: Executive Summary - Chart on Company Market Positioning
Exhibits 10: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
Exhibits 11: Overview on criticality of inputs and factors of differentiation
Exhibits 12: Overview on factors of disruption
Exhibits 13: Impact of drivers and challenges in 2023 and 2028
Exhibits 14: Parent Market
Exhibits 15: Data Table on - Parent Market
Exhibits 16: Market characteristics analysis
Exhibits 17: Value Chain Analysis
Exhibits 18: Offerings of companies included in the market definition
Exhibits 19: Market segments
Exhibits 20: Chart on Global - Market size and forecast 2023-2028 ($ billion)
Exhibits 21: Data Table on Global - Market size and forecast 2023-2028 ($ billion)
Exhibits 22: Chart on Global Market: Year-over-year growth 2023-2028 (%)
Exhibits 23: Data Table on Global Market: Year-over-year growth 2023-2028 (%)
Exhibits 24: Historic Market Size - Data Table on Global Business Process-As-A-Service Market 2018 - 2022 ($ billion)
Exhibits 25: Historic Market Size - Service Type Segment 2018 - 2022 ($ billion)
Exhibits 26: Historic Market Size - Customer Type Segment 2018 - 2022 ($ billion)
Exhibits 27: Historic Market Size - Geography Segment 2018 - 2022 ($ billion)
Exhibits 28: Historic Market Size - Country Segment 2018 - 2022 ($ billion)
Exhibits 29: Market Size (value) - Data Table on Business process-as-a-service market by Country 2023 - 2028 ($ billion)
Exhibits 30: Five forces analysis - Comparison between 2023 and 2028
Exhibits 31: Bargaining power of buyers - Impact of key factors 2023 and 2028
Exhibits 32: Bargaining power of suppliers - Impact of key factors in 2023 and 2028
Exhibits 33: Threat of new entrants - Impact of key factors in 2023 and 2028
Exhibits 34: Threat of substitutes - Impact of key factors in 2023 and 2028
Exhibits 35: Threat of rivalry - Impact of key factors in 2023 and 2028
Exhibits 36: Chart on Market condition - Five forces 2023 and 2028
Exhibits 37: Chart on Service Type - Market share 2023-2028 (%)
Exhibits 38: Data Table on Service Type - Market share 2023-2028 (%)
Exhibits 39: Chart on Comparison by Service Type
Exhibits 40: Data Table on Comparison by Service Type
Exhibits 41: Chart on Customer service - Market size and forecast 2023-2028 ($ billion)
Exhibits 42: Data Table on Customer service - Market size and forecast 2023-2028 ($ billion)
Exhibits 43: Chart on Customer service - Year-over-year growth 2023-2028 (%)
Exhibits 44: Data Table on Customer service - Year-over-year growth 2023-2028 (%)
Exhibits 45: Chart on Finance and accounting - Market size and forecast 2023-2028 ($ billion)
Exhibits 46: Data Table on Finance and accounting - Market size and forecast 2023-2028 ($ billion)
Exhibits 47: Chart on Finance and accounting - Year-over-year growth 2023-2028 (%)
Exhibits 48: Data Table on Finance and accounting - Year-over-year growth 2023-2028 (%)
Exhibits 49: Chart on Human Resource - Market size and forecast 2023-2028 ($ billion)
Exhibits 50: Data Table on Human Resource - Market size and forecast 2023-2028 ($ billion)
Exhibits 51: Chart on Human Resource - Year-over-year growth 2023-2028 (%)
Exhibits 52: Data Table on Human Resource - Year-over-year growth 2023-2028 (%)
Exhibits 53: Chart on Procurement and supply chain - Market size and forecast 2023-2028 ($ billion)
Exhibits 54: Data Table on Procurement and supply chain - Market size and forecast 2023-2028 ($ billion)
Exhibits 55: Chart on Procurement and supply chain - Year-over-year growth 2023-2028 (%)
Exhibits 56: Data Table on Procurement and supply chain - Year-over-year growth 2023-2028 (%)
Exhibits 57: Chart on Others - Market size and forecast 2023-2028 ($ billion)
Exhibits 58: Data Table on Others - Market size and forecast 2023-2028 ($ billion)
Exhibits 59: Chart on Others - Year-over-year growth 2023-2028 (%)
Exhibits 60: Data Table on Others - Year-over-year growth 2023-2028 (%)
Exhibits 61: Market opportunity by Service Type ($ billion)
Exhibits 62: Data Table on Market opportunity by Service Type ($ billion)
Exhibits 63: Chart on Customer Type - Market share 2023-2028 (%)
Exhibits 64: Data Table on Customer Type - Market share 2023-2028 (%)
Exhibits 65: Chart on Comparison by Customer Type
Exhibits 66: Data Table on Comparison by Customer Type
Exhibits 67: Chart on Large Enterprises - Market size and forecast 2023-2028 ($ billion)
Exhibits 68: Data Table on Large Enterprises - Market size and forecast 2023-2028 ($ billion)
Exhibits 69: Chart on Large Enterprises - Year-over-year growth 2023-2028 (%)
Exhibits 70: Data Table on Large Enterprises - Year-over-year growth 2023-2028 (%)
Exhibits 71: Chart on Small and Medium Enterprises - Market size and forecast 2023-2028 ($ billion)
Exhibits 72: Data Table on Small and Medium Enterprises - Market size and forecast 2023-2028 ($ billion)
Exhibits 73: Chart on Small and Medium Enterprises - Year-over-year growth 2023-2028 (%)
Exhibits 74: Data Table on Small and Medium Enterprises - Year-over-year growth 2023-2028 (%)
Exhibits 75: Market opportunity by Customer Type ($ billion)
Exhibits 76: Data Table on Market opportunity by Customer Type ($ billion)
Exhibits 77: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
Exhibits 78: Chart on Market share By Geographical Landscape 2023-2028 (%)
Exhibits 79: Data Table on Market share By Geographical Landscape 2023-2028 (%)
Exhibits 80: Chart on Geographic comparison
Exhibits 81: Data Table on Geographic comparison
Exhibits 82: Chart on North America - Market size and forecast 2023-2028 ($ billion)
Exhibits 83: Data Table on North America - Market size and forecast 2023-2028 ($ billion)
Exhibits 84: Chart on North America - Year-over-year growth 2023-2028 (%)
Exhibits 85: Data Table on North America - Year-over-year growth 2023-2028 (%)
Exhibits 86: Chart on Europe - Market size and forecast 2023-2028 ($ billion)
Exhibits 87: Data Table on Europe - Market size and forecast 2023-2028 ($ billion)
Exhibits 88: Chart on Europe - Year-over-year growth 2023-2028 (%)
Exhibits 89: Data Table on Europe - Year-over-year growth 2023-2028 (%)
Exhibits 90: Chart on APAC - Market size and forecast 2023-2028 ($ billion)
Exhibits 91: Data Table on APAC - Market size and forecast 2023-2028 ($ billion)
Exhibits 92: Chart on APAC - Year-over-year growth 2023-2028 (%)
Exhibits 93: Data Table on APAC - Year-over-year growth 2023-2028 (%)
Exhibits 94: Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
Exhibits 95: Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
Exhibits 96: Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%)
Exhibits 97: Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
Exhibits 98: Chart on South America - Market size and forecast 2023-2028 ($ billion)
Exhibits 99: Data Table on South America - Market size and forecast 2023-2028 ($ billion)
Exhibits 100: Chart on South America - Year-over-year growth 2023-2028 (%)
Exhibits 101: Data Table on South America - Year-over-year growth 2023-2028 (%)
Exhibits 102: Chart on US - Market size and forecast 2023-2028 ($ billion)
Exhibits 103: Data Table on US - Market size and forecast 2023-2028 ($ billion)
Exhibits 104: Chart on US - Year-over-year growth 2023-2028 (%)
Exhibits 105: Data Table on US - Year-over-year growth 2023-2028 (%)
Exhibits 106: Chart on UK - Market size and forecast 2023-2028 ($ billion)
Exhibits 107: Data Table on UK - Market size and forecast 2023-2028 ($ billion)
Exhibits 108: Chart on UK - Year-over-year growth 2023-2028 (%)
Exhibits 109: Data Table on UK - Year-over-year growth 2023-2028 (%)
Exhibits 110: Chart on China - Market size and forecast 2023-2028 ($ billion)
Exhibits 111: Data Table on China - Market size and forecast 2023-2028 ($ billion)
Exhibits 112: Chart on China - Year-over-year growth 2023-2028 (%)
Exhibits 113: Data Table on China - Year-over-year growth 2023-2028 (%)
Exhibits 114: Chart on Japan - Market size and forecast 2023-2028 ($ billion)
Exhibits 115: Data Table on Japan - Market size and forecast 2023-2028 ($ billion)
Exhibits 116: Chart on Japan - Year-over-year growth 2023-2028 (%)
Exhibits 117: Data Table on Japan - Year-over-year growth 2023-2028 (%)
Exhibits 118: Chart on Germany - Market size and forecast 2023-2028 ($ billion)
Exhibits 119: Data Table on Germany - Market size and forecast 2023-2028 ($ billion)
Exhibits 120: Chart on Germany - Year-over-year growth 2023-2028 (%)
Exhibits 121: Data Table on Germany - Year-over-year growth 2023-2028 (%)
Exhibits 122: Chart on France - Market size and forecast 2023-2028 ($ billion)
Exhibits 123: Data Table on France - Market size and forecast 2023-2028 ($ billion)
Exhibits 124: Chart on France - Year-over-year growth 2023-2028 (%)
Exhibits 125: Data Table on France - Year-over-year growth 2023-2028 (%)
Exhibits 126: Market opportunity By Geographical Landscape ($ billion)
Exhibits 127: Data Tables on Market opportunity By Geographical Landscape ($ billion)
Exhibits 128: Impact of drivers and challenges in 2023 and 2028
Exhibits 129: Overview on criticality of inputs and factors of differentiation
Exhibits 130: Overview on factors of disruption
Exhibits 131: Impact of key risks on business
Exhibits 132: Companies covered
Exhibits 133: Company ranking index
Exhibits 134: Matrix on companies position and classification
Exhibits 135: Accenture Plc - Overview
Exhibits 136: Accenture Plc - Business segments
Exhibits 137: Accenture Plc - Key news
Exhibits 138: Accenture Plc - Key offerings
Exhibits 139: Accenture Plc - Segment focus
Exhibits 140: SWOT
Exhibits 141: Capgemini Service SAS - Overview
Exhibits 142: Capgemini Service SAS - Business segments
Exhibits 143: Capgemini Service SAS - Key news
Exhibits 144: Capgemini Service SAS - Key offerings
Exhibits 145: Capgemini Service SAS - Segment focus
Exhibits 146: SWOT
Exhibits 147: Cognizant Technology Solutions Corp. - Overview
Exhibits 148: Cognizant Technology Solutions Corp. - Business segments
Exhibits 149: Cognizant Technology Solutions Corp. - Key news
Exhibits 150: Cognizant Technology Solutions Corp. - Key offerings
Exhibits 151: Cognizant Technology Solutions Corp. - Segment focus
Exhibits 152: SWOT
Exhibits 153: Conduent Inc. - Overview
Exhibits 154: Conduent Inc. - Business segments
Exhibits 155: Conduent Inc. - Key news
Exhibits 156: Conduent Inc. - Key offerings
Exhibits 157: Conduent Inc. - Segment focus
Exhibits 158: SWOT
Exhibits 159: Fujitsu Ltd. - Overview
Exhibits 160: Fujitsu Ltd. - Business segments
Exhibits 161: Fujitsu Ltd. - Key news
Exhibits 162: Fujitsu Ltd. - Key offerings
Exhibits 163: Fujitsu Ltd. - Segment focus
Exhibits 164: SWOT
Exhibits 165: Genpact Ltd. - Overview
Exhibits 166: Genpact Ltd. - Business segments
Exhibits 167: Genpact Ltd. - Key news
Exhibits 168: Genpact Ltd. - Key offerings
Exhibits 169: Genpact Ltd. - Segment focus
Exhibits 170: SWOT
Exhibits 171: HCL Technologies Ltd. - Overview
Exhibits 172: HCL Technologies Ltd. - Business segments
Exhibits 173: HCL Technologies Ltd. - Key news
Exhibits 174: HCL Technologies Ltd. - Key offerings
Exhibits 175: HCL Technologies Ltd. - Segment focus
Exhibits 176: SWOT
Exhibits 177: Infosys Ltd. - Overview
Exhibits 178: Infosys Ltd. - Business segments
Exhibits 179: Infosys Ltd. - Key news
Exhibits 180: Infosys Ltd. - Key offerings
Exhibits 181: Infosys Ltd. - Segment focus
Exhibits 182: SWOT
Exhibits 183: International Business Machines Corp. - Overview
Exhibits 184: International Business Machines Corp. - Business segments
Exhibits 185: International Business Machines Corp. - Key news
Exhibits 186: International Business Machines Corp. - Key offerings
Exhibits 187: International Business Machines Corp. - Segment focus
Exhibits 188: SWOT
Exhibits 189: Oracle Corp. - Overview
Exhibits 190: Oracle Corp. - Business segments
Exhibits 191: Oracle Corp. - Key news
Exhibits 192: Oracle Corp. - Key offerings
Exhibits 193: Oracle Corp. - Segment focus
Exhibits 194: SWOT
Exhibits 195: Tata Consultancy Services Ltd. - Overview
Exhibits 196: Tata Consultancy Services Ltd. - Business segments
Exhibits 197: Tata Consultancy Services Ltd. - Key news
Exhibits 198: Tata Consultancy Services Ltd. - Key offerings
Exhibits 199: Tata Consultancy Services Ltd. - Segment focus
Exhibits 200: SWOT
Exhibits 201: Tech Mahindra Ltd. - Overview
Exhibits 202: Tech Mahindra Ltd. - Business segments
Exhibits 203: Tech Mahindra Ltd. - Key news
Exhibits 204: Tech Mahindra Ltd. - Key offerings
Exhibits 205: Tech Mahindra Ltd. - Segment focus
Exhibits 206: SWOT
Exhibits 207: Vast Edge Inc. - Overview
Exhibits 208: Vast Edge Inc. - Product / Service
Exhibits 209: Vast Edge Inc. - Key offerings
Exhibits 210: SWOT
Exhibits 211: Virtusa Corp. - Overview
Exhibits 212: Virtusa Corp. - Product / Service
Exhibits 213: Virtusa Corp. - Key offerings
Exhibits 214: SWOT
Exhibits 215: Wipro Ltd. - Overview
Exhibits 216: Wipro Ltd. - Business segments
Exhibits 217: Wipro Ltd. - Key news
Exhibits 218: Wipro Ltd. - Key offerings
Exhibits 219: Wipro Ltd. - Segment focus
Exhibits 220: SWOT
Exhibits 221: Inclusions checklist
Exhibits 222: Exclusions checklist
Exhibits 223: Currency conversion rates for US$
Exhibits 224: Research methodology
Exhibits 225: Information sources
Exhibits 226: Data validation
Exhibits 227: Validation techniques employed for market sizing
Exhibits 228: Data synthesis
Exhibits 229: 360 degree market analysis
Exhibits 230: List of abbreviations

Executive Summary

The following companies are recognized as the key players in the global business process-as-a-service market: Accenture PLC, ANGLER Technologies, Automation Anywhere Inc., Capgemini Service SAS, Cognizant Technology Solutions Corp., Conduent Inc., DXC Technology Co., Fujitsu Ltd., Genpact Ltd., HCL Technologies Ltd., Infosys Ltd., International Business Machines Corp., Oracle Corp., Outsource2india, Tata Consultancy Services Ltd., Tech Mahindra Ltd., ValueLabs, Vast Edge Inc., Virtusa Corp., and Wipro Ltd..

Commenting on the report, an analyst from the research team said: "The latest trend gaining momentum in the market is increasing integration of internet of things (IoT)."

According to the report, one of the major drivers for this market is the demand


The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors.

Companies Mentioned (Partial List)

A selection of companies mentioned in this report includes, but is not limited to:

  • Accenture Plc
  • ANGLER Technologies
  • Automation Anywhere Inc.
  • Capgemini Service SAS
  • Cognizant Technology Solutions Corp.
  • Conduent Inc.
  • DXC Technology Co.
  • Fujitsu Ltd.
  • Genpact Ltd.
  • HCL Technologies Ltd.
  • Infosys Ltd.
  • International Business Machines Corp.
  • Oracle Corp.
  • Outsource2india
  • Tata Consultancy Services Ltd.
  • Tech Mahindra Ltd.
  • ValueLabs
  • Vast Edge Inc.
  • Virtusa Corp.
  • Wipro Ltd.