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The Nursing Associate. Stepping into Practice. Edition No. 1

  • Book

  • 208 Pages
  • April 2025
  • John Wiley and Sons Ltd
  • ID: 6032987
A complete guide to the challenges and opportunities of the nursing associate role, and its potential to improve patient outcomes

The Nursing Associate: Stepping into Practice provides essential insights into the important, emerging role of the nursing associate within clinical practice, the importance of professional development, and the core skills and competencies outlined by the Nursing and Midwifery Council (NMC, 2018). This book carefully considers how these skills align with the NMC Standards for Nurse Education and the Future Nurse expectations, and where appropriate, outlines their relationship directly to the Standards of Proficiency. Each chapter includes further reading to enable the reader to expand their understanding in relation to their own experiences and practice needs.

The Nursing Associate includes information on: - The importance of decision-making, evidence-based practice, and professionalism as a nursing associate- Approaches to ensuring a person-centred mindset during admission and the provision of safe and effective care- Effective communication skills aimed at supporting individuality, gaining trust, and ensuring the patient voice is recognised- The relevance of duty of care, candour, equality and diversity, and how the three concepts interlink - The transition into becoming a registrant, covering changes in responsibility and accountability level as well as new skill development

The Nursing Associate is an essential read for all current and aspiring nursing associates seeking to understand their role, maximise their effectiveness in team support and patient outcomes, and taking the next step in their careers.

Table of Contents

Notes on Contributors xiii 

Acknowledgements xvii 

Introduction xix 

1 Understanding Your Apprenticeship 1 

Annabel Coulson 

Introduction 1 

Aims of This Chapter 1 

The History of Nurse Education and the Apprenticeship Model 2 

What Is an Apprenticeship? 4 

The Apprenticeship Standards for Nursing Associates (ST0827) 5 

‘On-the-Job’ Time 5 

‘Off- the-Job’ Learning 6 

Getting the Right Balance 8 

Postregistration Opportunities 9 

Preceptorship 9 

What Are Postregistration Opportunities? 9 

Chapter Summary 11 

References. 11 

2 Embedding the Nursing Associate in Practice 12 

Jacqueline Elton 

Introduction 12 

Aims of This Chapter 12 

Related NMC Standards. 12 

Why the Need for a New Role? 13 

Is the NA a Reinvention of the SEN? 15 

Potential Difficulties with the Introduction of New Roles. 17 

Understanding of the Role 18 

The Reality of the NA Role 18 

Annabel - Programme Lead 18 

Jenny - Senior Nurse Manager Acute Hospital Inpatient Setting 20 

Claire and Amanda - Community NAs 21 

Louise - Trainee Nurse Associate Acute Inpatient Trust 22 

Steph and Sonal - Nursing Associates Supporting and Developing Other Nurse Associates 23 

Chapter Summary 24 

References 25 

3 Being a Professional: The Importance of Scope of Practice 27 

Claire Agnew van Asch 

Introduction 27 

Aims of This Chapter 27 

Related NMC Standards 28 

Being a Professional 28 

Modern Nursing Origins 28 

Defining a ‘Profession’ 28 

Professional Regulation 28 

Being a Nursing Associate 30 

Advocacy 30 

Barriers to Effective Advocacy 31 

Advocacy Skills 31 

Empathy 33 

Active Listening 33 

Professional Autonomy and Working within Your Scope of Practice. 35 

What Is Scope of Practice? 35 

Practise Effectively 36 

Preserve Safety 36 

Ensuring You Are within Scope of Practice 36 

Clinical Competence 37 

Professional Judgement and Clinical Decision Making 37 

Clinical Decision Making 37 

Critical Thinking and Using the Evidence 39 

Using Evidence-based Practice 39 

Foundations for the Nursing Associate Role 40 

The Nurse-Patient Relationship 40 

Requirements for a Successful Nurse-Patient Relationship 41 

Prioritise People 41 

Promote Professionalism and Trust 42 

How Do You Build a Nurse-Patient Relationship? 42 

Holistic Nursing Care 43 

The Unpopular Patient. 43 

The Nursing Process 44 

What Is the Nursing Process? 44 

Practise Effectively 47 

NMC Proficiencies 47 

Chapter Summary 47 

Suggested Answers for Advocacy Scenarios 48 

References 49 

Further Reading 50 

4 Applying Person-centred Approaches to Care 51 

Leigh-Ann Cowell 

Introduction 51 

Aims of This Chapter 51 

Related NMC Standards 52 

What Is Person-centred Care? 52 

Nursing Theories and Models 55 

Popular Nursing Models 56 

Orem (1980) 56 

Peplau’s Theory of Nursing (1991) 56 

Roper, Logan and Tierney (2000) 57 

Recovery Star 57 

The Nursing Process. 58 

Patient and Family-centred Care 59 

Person-centred Care at End of Life 61 

Supporting Person-centred Care with Cultural Competence 62 

Cultural Awareness 63 

Cultural Knowledge 63 

Cultural Skill 63 

Cultural Encounters 63 

Cultural Desire 63 

Chapter Summary 64 

References 64 

Further Reading 65 

5 Effective Communication for the Nursing Associate 67 

Michelle Richardson 

Introduction 67 

Aims of This Chapter 67 

Related to NMC Standards 67 

The Importance of ‘Good’ Communication 68 

Underpinning Theories 68 

Understanding Ourselves and How We Develop Our Own Communication 69 

Developing an Effective Therapeutic Relationship 72 

Using Communication to Engage and Develop Care 74 

Heron’s (2001) Six-stage Interventional Analysis 74 

Recognised Barriers to Effective Communication 75 

Communicating with Children 76 

Tools to Aid Communication 76 

Cultural Awareness 77 

Questions to Consider when Developing an Effective Nurse-Patient Relationship 78 

Barriers to Supporting Cultural Awareness 79 

Sensory and Altered Perceptions 80 

Physical Causes of Communication Barriers 82 

Challenging Conversations - Breaking Bad News and Emotionally Charged Situations 84 

Spikes 85 

Setting Up the Interview 86 

Perception (Assessing the Patient’s Perception) 86 

Invitation (Obtaining the Patient Invitation) 86 

Knowledge (Giving Knowledge and Information to the Patient) 86 

Emotions (Addressing the Patient’s Emotions with Empathetic Responses) 87 

Strategy and Summary 87 

Conflict and Challenging Behaviour 87 

Application to Practice 89 

Professional and Team Communication 90 

Resources 90 

Chapter Summary 91 

References 91 

Further Reading 92 

6 The Nursing Associate and Duty of Care, Candour, Equality and Diversity 93 

Marie Knight 

Introduction 93 

Aims of This Chapter 93 

Related NMC Standards 94 

Duty of Care 94 

Prioritise People 94 

Professional Competence 95 

Effective Communication 96 

Advocacy 96 

Ethical Practice 97 

Continuous Improvement 97 

Duty of Candour 99 

Disclosure of Adverse Events. 99 

Supporting the Patient 100 

Documentation and Reporting 100 

Mental Capacity 100 

Equality and Diversity 102 

Chapter Summary 104 

References 104 

Further Reading 105 

7 The Team Around the Patient 106 

Colette Orton 

Introduction 106 

Aims of the Chapter 107 

Related NMC Standards 107 

Teams 107 

Barriers to Team Development 109 

Changing Roles 109 

Changing Settings. 110 

Instability of Teams. 110 

Communication in Teams. 110 

Critical Thinking, Problem Solving and Decision Making 112 

Critical Thinking. 113 

Problem Solving. 113 

Incidents and Accidents: Patient Safety Incident Response Framework (PSIRF). 114 

Culture 117 

Leadership, Psychological Safety, Learning Environments, Change and Improvements 119 

Autocratic 120 

Democratic 120 

Laissez Faire 120 

Chapter Summary 121 

References 122 

Further Reading 123 

8 Nursing Associates and the Importance of Being Curious 124 

Rose Webster 

Introduction 124 

Aims of This Chapter 124 

Related NMC Standards 125 

What Is Evidence-based Practice? 126 

Historical Context of Evidence-based Practice 126 

Evidence-based Nursing Practice 127 

Using Evidence in Practice. 129 

Being Aware of the Evidence Underpinning your Practice 129 

Finding Evidence to Support your Practice 129 

Evaluating the Available Evidence 129 

Finding New Evidence 130 

Translating Evidence into Practice 130 

Monitoring Evidence-based Practice 130 

What Is the Evidence Base for Practice? 130 

Finding the Evidence for Practice 131 

Clinical Policies and Guidelines as a Source of Evidence for Practice 131 

Reviewing the Literature to Find Evidence for Practice 133 

What Published Evidence Should I Look At? 134 

Finding Evidence Collated by Others 135 

Searching the Published Literature 135 

Evaluating the Evidence That You Find 136 

Finding New Evidence for Practice 136 

Evidence from Systematic Enquiry through Research 137 

Research Methods 137 

Quantitative Methods 137 

Qualitative Methods 139 

Limitations of Systematic Research as a Source of Evidence to Inform Practice 140 

Evidence from Clinical Expertise 140 

Evidence from Patient or Service User Experience, Preference and Values 141 

Translating Evidence into Practice 142 

Clinical Decision Making 143 

Monitoring Evidence in Practice 144 

Service Evaluation 144 

Clinical Audit 144 

Chapter Summary 145 

References 145 

Further Reading 147 

Evidence-based practice 147 

Research methods 147 

Use of clinical guidelines in practice. 147 

Patients as sources of evidence for practice 147 

Factors influencing the translation of evidence into nursing practice 148 

Clinical decision making 148 

Clinical audit 148 

Service evaluation 148 

Hand hygiene 148 

Wound dressings and wound care 148 

Prevention of pressure ulcers 149 

MMR vaccine uptake 149 

The nursing associate role 149 

9 Supporting Learners: The Role of the Nursing Associate 150 

Annabel Coulson 

Introduction 150 

Aims of This Chapter 151 

Related NMC Standards. 151 

Platform 4. 151 

NMC Standards of Student Support and Supervision 151 

Experiences of Student Nursing Associates: Lessons Learnt 153 

The Learning Environment 154 

SLOT Analysis of a Learning Environment 155 

Learning in Practice 156 

Learning Cultures 157 

Supporting Learners 158 

Importance of Your Learners’ Experience 159 

Optimising the Learning Experience 159 

Teachable Moments: Creating Opportunities to Learn in Practice 160 

Using Delegation to Support Learning 161 

Barriers to Delegation 162 

Impact of Good Delegation 163 

Impact of Ineffective Delegation 163 

Providing Effective Feedback 164 

Struggling Learners 165 

Chapter Summary 166 

References 166 

Further Reading 167 

Index169

Authors

Annabel Coulson University Hospitals of Leicester, UK.