Master the art of Stakeholder Management with our comprehensive one-day course, specifically designed for the UK market. Effective stakeholder management is a key component of any successful continuous improvement initiative. In the modern business environment, fostering relationships with internal and external stakeholders - including vendors, outsourcing providers, customers, and colleagues - is vital for achieving operational excellence.
Our course provides learners with practical tools and techniques to influence and persuade stakeholders, even in situations lacking direct authority. It encompasses best practices for building and managing robust business relationships, and strategies for achieving optimal outcomes in any process.
Participants will gain a profound understanding of the importance of stakeholder management in realising business goals, and learn how to adeptly navigate complex stakeholder relationships to drive continuous improvement. By honing these crucial skills, learners will be better prepared to excel in their professional roles and contribute to their organisations’ long-term success. Enrol today and take a step forward in your professional journey.
Everyone who completes the course gets:
- A Continuous Personal Development (CPD)-accredited Course Completion Certificate awarded by Acudemy (on the success of your assessments, where applicable).
What are the Course Requirements?
There are no prerequisites or entry requirements.
What will the career path be?
Career paths possibilities could include project management, business analysis, customer relationship management, sales, marketing, and leadership roles in organisations of various sizes and industries.
What is provided with the Course?
- Course Material
- Recording of Training
- Aftercare Course Support
Course Content
Stakeholder mapping
- Analysis models and tools
- Who to influence?
- Creating your own stakeholder mapping model
What makes them tick?
- Considerations from Stakeholder Mapping
- Use of position, knowledge or personal power
Personality preferences
- Identify your own preferences
- How are different types influenced?
- How to influence others
Influencing strategies
- Road map to successful influencing
- Different types of influencing strategies
- Push and pull type behaviours
- Tools, skills and behaviours of effective influencing
Effective communication
- Communication preferences
- Managing conversations with stakeholders
- Selecting communication methodologies to get your messages across
Who Should Attend
Managing stakeholder expectations is a crucial part of project management, as effectively managing the needs of all interested parties is vital.
This project management course is for individuals who manage large or complex projects and have to manage stakeholder expectations at the same time. It will teach you how to manage stakeholders in a clear, effective manner.
