Artificial Intelligence (AI) Powered Email Assistant Market Report 2024

This Artificial Intelligence (AI) Powered Email Assistant market report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market’s historic and forecast market growth by geography.

The artificial intelligence (AI)-powered email assistant market size has grown exponentially in recent years. It will grow from $1.44 billion in 2023 to $1.74 billion in 2024 at a compound annual growth rate (CAGR) of 21%. The growth during the historic period can be attributed to factors such as increased email volume, rising demand for productivity tools, technological integration, corporate focus on efficiency, the growth of remote work, and advancements in natural language processing.

The artificial intelligence (AI)-powered email assistant market size is expected to see exponential growth in the next few years. It will grow to $3.74 billion in 2028 at a compound annual growth rate (CAGR) of 21.1%. The anticipated growth during the forecast period can be attributed to several factors, including increasing email complexity, the expansion of remote and hybrid work models, advancements in AI and machine learning, a focus on personalization, heightened cybersecurity concerns, integration with other productivity tools, and growing demand for multi-channel communication. Major trends expected to shape this period include enhanced contextual understanding, development of proactive assistance, integration with voice assistants, emphasis on user experience, real-time analytics and insights, adoption of AI in mobile platforms, and a focus on automating routine tasks.

The rise in remote work is anticipated to drive growth in the artificial intelligence-powered email assistant market. Remote work involves employees performing their duties from locations outside a traditional office, using digital tools and technology for communication and collaboration. This shift towards remote work supports flexible arrangements and a better work-life balance, allowing employees to work from home or other non-office locations. AI-powered email assistants facilitate communication for remote teams, improving email management, boosting productivity, and maintaining effective collaboration among geographically dispersed workers. For instance, the US Bureau of Labor Statistics reported in April 2023 that the percentage of establishments with teleworked employees increased from 37.4% in 2021 to 42.2% in 2022. Additionally, the United States Census Bureau noted in September 2022 that the proportion of people working primarily from home rose from 5.7% (about 9 million people) in 2020 to 17.9% (27.6 million people) in 2021. Hence, the rise in remote work is driving demand for AI-powered email assistants.

Leading companies in the AI-powered email assistant market are developing advanced AI solutions to improve email marketing, campaign creation, and management. AI-powered email marketing assistants use artificial intelligence to automate and optimize various email marketing tasks, such as generating subject lines, adjusting tone, and translating content. For example, in May 2023, Litmus Software Inc., a US-based company specializing in email testing and tracking solutions, introduced Litmus Assistant. This AI-powered tool is designed to enhance email campaign creation by offering features like a subject line generator, tone of voice adjustment, and language translation to ensure inclusivity. Litmus Assistant aims to streamline the email content creation process, improve engagement, and expedite campaign deployment.

In February 2024, Anywhere365 Group B.V., a Netherlands-based SaaS communication provider, acquired Deepdesk BV for an undisclosed amount. This acquisition is intended to bolster Anywhere365's position in the customer service technology sector by incorporating Deepdesk's advanced AI assistant technology. Deepdesk BV, a Netherlands-based company, that specializes in AI assistant technology for chat, email, and voice interactions.

Major companies operating in the artificial intelligence (AI) powered email assistant market are Google LLC, Microsoft Corporation, Amazon Web Services Inc. (AWS), Zoho Corporation Pvt Ltd, Drift Inc, Ada Support Inc, Front App Inc, Conversica Inc, Hiver Inc, Superhuman Labs Inc., Reply.io Inc, Amitree Inc, Hunter Web Services Inc., x.ai Inc, Astro Technology Inc, Baydin Inc., SaneBox Inc, Cloze Inc., Chorus.ai Inc, Clara Labs Inc, Mailbird Inc.

Asia-Pacific was the largest region in the artificial intelligence powered email assistant market in 2023. The regions covered in the artificial intelligence (AI) powered email assistant market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the artificial intelligence (AI) powered email assistant market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

An artificial intelligence (AI)-powered email assistant is a software tool that uses AI to streamline the management, organization, and response to emails. By utilizing techniques such as natural language processing (NLP), machine learning, and automation, it performs tasks that typically require human input. The goal is to boost productivity, enhance communication, and minimize the time and effort needed to handle emails.

The main types of AI-powered email assistants are personal and business email assistants. Personal email assistants help individuals manage their personal email accounts more efficiently. Business email assistants cater to various enterprise sizes, including large enterprises and small and medium-sized enterprises (SMEs), and support applications in areas such as marketing and communication, sales, customer service, human resources (HR) and recruitment, among others.

The artificial intelligence (AI)-powered email assistants market research report is one of a series of new reports that provides artificial intelligence (AI)-powered email assistants market statistics, including artificial intelligence (AI)-powered email assistants industry global market size, regional shares, competitors with a artificial intelligence (AI)-powered email assistants market share, detailed artificial intelligence (AI)-powered email assistants market segments, market trends and opportunities, and any further data you may need to thrive in the artificial intelligence (AI)-powered email assistants industry. This artificial intelligence (AI)-powered email assistants market research report delivers a complete perspective on everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The artificial intelligence (AI)-powered email assistant market includes revenues earned by entities through automated email sorting, prioritization, response generation, meeting scheduling, and reminder setting. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

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