Volunteer Management Platforms Market Report 2024

This Volunteer Management Platforms market report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market’s historic and forecast market growth by geography.

The volunteer management platforms market size has grown rapidly in recent years. It will grow from $1.31 billion in 2023 to $1.56 billion in 2024 at a compound annual growth rate (CAGR) of 18.5%. The growth during the historic period can be attributed to the increasing adoption of volunteer management solutions, the rise of cloud-based platforms for volunteers, the growing number of non-profit organizations, the expansion of non-governmental organizations (NGOs), and the heightened awareness of the benefits provided by volunteer management software.

The volunteer management platforms market size is expected to see rapid growth in the next few years. It will grow to $3.11 billion in 2028 at a compound annual growth rate (CAGR) of 18.9%. The growth during the forecast period can be attributed to the rise in venture capital investments, increasing demand for digital solutions, a growing number of non-profit organizations, more government initiatives, and the rising usage of smartphones. Major trends expected during this period include technological advancements, the development of customer relationship management (CRM) platforms, the introduction of artificial intelligence (AI) platforms, the integration of blockchain technology, and the incorporation of machine learning (ML).

The growing focus on fundraising for charity is expected to drive the growth of the volunteer management platforms market in the future. Fundraising for charity involves gathering financial contributions from individuals, businesses, foundations, and other organizations to support nonprofit activities and initiatives. This growth in charity fundraising is driven by increased awareness of global issues and a growing trust in the ability of non-governmental organizations to effectively address these problems. Volunteer management platforms play a crucial role in enhancing fundraising efforts by streamlining volunteer coordination and engagement and building stronger relationships with supporters. For example, in 2023, according to Nonprofits Source, a US-based nonprofit organization, US foundations contributed approximately $103.5 billion to charities, marking a 6.3% increase from previous years. Hence, the rise in charity fundraising is expected to drive the volunteer management platforms market.

Key companies in the volunteer management platforms market are concentrating on developing advanced solutions, such as AI-powered platforms, to improve volunteer coordination efficiency, streamline recruitment processes, and offer personalized volunteer experiences. AI-powered volunteer management platforms use artificial intelligence technologies to enhance and simplify various aspects of managing volunteer programs. For instance, in September 2023, Salesforce, a US-based technology company, launched the Einstein 1 Platform. This platform integrates the Einstein 1 Data Cloud to unify customer data from multiple sources, creating comprehensive customer profiles and enabling AI, automation, and analytics in customer interactions. The Einstein 1 Platform includes artificial intelligence features to deepen users' understanding of customers and business operations. Einstein Copilot, a conversational AI assistant, offers a natural language interface for users to ask questions and receive relevant answers based on secure company data. Einstein Copilot Studio allows developers to create custom AI applications using low-code prompts and skill builders.

In March 2023, Bloomerang, a U.S.-based company that specializes in donor management software for nonprofit organizations, acquired InitLive for an undisclosed sum. This acquisition was intended to bolster Bloomerang’s capabilities in volunteer management and event scheduling, with a focus on improving the operational efficiency of nonprofit events. InitLive, a Canada-based company, is recognized for its innovative technology solutions in volunteer and event management.

Major companies operating in the volunteer management platforms market are Oracle Corporation, NetSuite Inc., Salesforce Inc., Blackbaud Inc., Galaxy Digital Holdings Ltd., Bloomerang LLC, GrowthZone Inc., Personify Inc., EveryAction Inc., Virtuous, NationBuilder, Accelevents Inc., Neon CRM, Rosterfy Ltd., SignUpGenius Inc., InitLive Inc., Lumaverse Technologies LLC, Volgistics Inc., VolunteerHub, SignUp.com, Breeze.

North America was the largest region in the volunteer management platforms market in 2023. The regions covered in the volunteer management platforms market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the volunteer management platforms market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

Volunteer management platforms are specialized software solutions designed to streamline and enhance the management of volunteers. These platforms provide a range of features to facilitate volunteer recruitment, onboarding, scheduling, communication, and tracking. Essential for non-profit organizations, community groups, and other entities dependent on volunteers, these platforms help improve efficiency, enrich the volunteer experience, and maximize the impact of volunteer efforts.

The main types of volunteer management platforms are cloud-based and on-premises. Cloud-based platforms are hosted on remote servers and accessed via the Internet, offering flexibility and scalability for organizations of all sizes. Pricing models for these platforms include subscription and one-time payment options. They are utilized across various applications, including small and medium-sized enterprises (SMEs) and large enterprises.

The volunteer management platform market research report is one of a series of new reports that provides volunteer management platform market statistics, including volunteer management platform industry global market size, regional shares, competitors with a volunteer management platform market share, detailed volunteer management platform market segments, market trends, and opportunities, and any further data you may need to thrive in the volunteer management platform industry. This volunteer management platform research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The volunteer management platforms market consists of revenues earned by entities by event management, system integration, mobile access, scheduling, and coordination. The market value includes the value of related goods sold by the service provider or included within the service offering. The volunteer management platforms market includes sales of volunteer scheduling tools, communication tools, volunteer tracking tools, database management systems, and recruitment and onboarding solutions. Values in this market are ‘factory gate’ values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

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