Medical Dispatch Solution Market Report 2025

This Medical Dispatch Solution market report provides a comprehensive analysis of the market’s characteristics, size, and growth, including segmentation, regional and country-level breakdowns, competitive landscape, market shares, trends, and strategies. It also tracks historical and forecasted market growth across various geographies.

The medical dispatch solution market size has grown strongly in recent years. It will grow from $4.1 billion in 2024 to $4.5 billion in 2025 at a compound annual growth rate (CAGR) of 9.8%. The growth in the historic period can be attributed to increasing emergency calls, integration of communication systems, regulatory requirements, rising healthcare costs, growing demand for telemedicine, and an increasing focus on patient safety.

The medical dispatch solution market size is expected to see strong growth in the next few years. It will grow to $6.43 billion in 2029 at a compound annual growth rate (CAGR) of 9.3%. The growth in the forecast period can be attributed to growth in digital health initiatives, the emergence of AI and machine learning, expanding telehealth services, increased investment in healthcare infrastructure, rising population and urbanization, enhanced focus on emergency preparedness, and technological innovations in communication. Major trends in the forecast period include the integration of AI and predictive analytics, the growth of cloud-based solutions, advancements in mobile technology, the development of IoT integration, enhanced data security measures, the emergence of advanced communication protocols, and a focus on user experience and interface design.

The increasing frequency of medical emergencies is expected to drive the growth of the medical dispatch solution market. Medical emergencies encompass sudden, unexpected health crises that require immediate attention, such as severe conditions including heart attacks, strokes, severe injuries, or respiratory distress. The rise in age-related health issues, including cardiovascular diseases, strokes, and respiratory conditions, contributes to the growing incidence of medical emergencies. Additionally, rapid urbanization, lifestyle changes, and improved access to healthcare services have led to more acute medical events and emergency care visits. Medical dispatch solutions improve emergency response by optimizing communication and coordination among emergency services, enhancing response efficiency, ensuring timely care, and streamlining overall emergency management. For example, in January 2024, the National Health Service (NHS) in the UK reported over 95,000 calls to the 111 helpline service in December 2023, an increase of approximately 24,500 calls from the previous month. Therefore, the rising frequency of medical emergencies is poised to propel the growth of the medical dispatch solution market.

Leading companies in the medical dispatch solution market are focusing on developing advanced systems, such as mobile crisis team dispatch solutions, to enhance the efficiency and coordination of emergency responses. Mobile crisis team dispatch systems aim to improve real-time communication, streamline dispatch processes, and provide timely and accurate support for individuals in crisis, thereby optimizing patient care and response times. For instance, in November 2023, Solari Crisis & Human Services, a US-based non-profit organization, collaborated with Rainbow Health LLC, a US-based healthcare technology and care delivery services provider, to introduce Solari Dispatch Management, a new mobile crisis team dispatch system. This system, integrated into Oklahoma's 988 network, enhances crisis response efficiency and effectiveness by facilitating real-time communication and tracking of mobile crisis teams. It interfaces with Electronic Medical Records (EMR) systems, delivering critical information to crisis teams via a mobile application. The system includes features such as progress tracking, real-time updates, and integrated note-taking.

In May 2024, ESO Solutions Inc., a US-based company specializing in electronic patient care software, acquired Logis Solutions Inc. for an undisclosed amount. This acquisition is intended to enhance the timeliness and customization of care by connecting emergency communications, responders, and hospital outcomes through machine learning and AI-driven technology. Logis Solutions Inc., also based in the US, provides computer-aided dispatch (CAD) solutions for emergency medical services (EMS), fire, and healthcare services.

Major companies operating in the medical dispatch solution market are McKesson Corporation, Motorola Solutions Inc., Cerner Corporation, Omnicare Inc., NextGen Healthcare Inc., Medical Information Technology Inc, Everbridge Inc., Intermedix Inc., Spok Inc., Mediware Information Systems Inc., LeonardoMD LLC, Delta Health Technologies LLC, RapidDeploy Inc., Tactical Communications Group LLC, TimeTrade Systems Inc., Yocale Network Inc., Total Recall Solutions LLC, Aladtec Inc., ByteBloc Software Inc., StormSource Inc., American Medical Software Inc., Daw Systems Inc., Voicent Communications Inc., Simul8 Corporation, ZOLL Medical Corporation.

North America was the largest region in the medical dispatch solution market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the medical dispatch solution market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the medical dispatch solution market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

A medical dispatch solution is a comprehensive system designed to manage and coordinate emergency medical services (EMS) dispatch. These systems are utilized by emergency dispatch centers to efficiently receive, prioritize, and respond to emergency calls, ensuring that the appropriate resources - such as ambulances, paramedics, or other emergency medical personnel - are sent to the correct location promptly.

The main components of a medical dispatch solution include software, services, and hardware. The software encompasses applications and programs for managing and coordinating emergency services and patient care, aiding in tracking, dispatching, and communication within the healthcare system. Communication technologies involved are global positioning systems (GPS), wi-fi, 4G long-term evolution (LTE), and Bluetooth. Deployment modes can be on-premise or cloud-based. End users of these solutions include hospitals, emergency care centers, ambulatory surgical centers, and diagnostic centers.

The medical dispatch solution market research report is one of a series of new reports that provides medical dispatch solution market statistics, including medical dispatch solution industry global market size, regional shares, competitors with an medical dispatch solution market share, detailed medical dispatch solution market segments, market trends and opportunities, and any further data you may need to thrive in the medical dispatch solution industry. This medical dispatch solution market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The medical dispatch solution market consists of revenues earned by entities through providing integrated dispatch systems, cloud-based dispatch solutions, mobile dispatch solutions, and emergency management platforms. The market value includes the value of related goods sold by the service provider or included within the service offering. The medical dispatch solution market also includes sales of products such as advanced dispatch software, communication devices, tracking hardware, and integrated system solutions designed to enhance emergency response and coordination. Values in this market are ‘factory gate’ values, that is, the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

This product will be delivered within 3-5 business days.