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Artificial Intelligence for IT Operations Platform - Global Strategic Business Report

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    Report

  • 199 Pages
  • February 2025
  • Region: Global
  • Global Industry Analysts, Inc
  • ID: 6042659
The global market for Artificial Intelligence for IT Operations Platform was valued at US$15.8 Billion in 2024 and is projected to reach US$36.7 Billion by 2030, growing at a CAGR of 15.1% from 2024 to 2030. This comprehensive report provides an in-depth analysis of market trends, drivers, and forecasts, helping you make informed business decisions.

Global Artificial Intelligence for IT Operations Platform Market - Key Trends & Drivers Summarized

How is AIOps Revolutionizing IT Operations?

Artificial Intelligence for IT Operations (AIOps) is transforming the way IT teams manage and optimize complex IT environments by automating processes, detecting anomalies, and predicting potential issues before they impact operations. Traditional IT operations often struggle to keep up with the increasing complexity and scale of modern IT infrastructure. AIOps addresses these challenges by using machine learning (ML) algorithms and big data analytics to correlate data across systems and provide actionable insights.

One of the key advancements in AIOps is real-time monitoring and alerting. By continuously analyzing log files, metrics, and events, AIOps platforms identify patterns that indicate emerging issues. This reduces mean time to resolution (MTTR) and ensures business continuity. Additionally, these platforms enable root cause analysis, pinpointing the source of issues across hybrid and multi-cloud environments with high accuracy.

AIOps also improves the efficiency of IT operations by automating routine tasks such as incident resolution, configuration updates, and performance optimization. By freeing IT teams from manual interventions, these platforms allow them to focus on strategic initiatives that drive innovation. This shift is making AIOps an essential tool for organizations aiming to manage their IT environments more effectively.

What Drives the Adoption of AIOps Platforms Across Industries?

The growing complexity of IT infrastructures is a significant driver of AIOps adoption across industries. With the rise of hybrid cloud environments, microservices, and IoT devices, managing IT systems has become increasingly challenging. AIOps platforms provide a unified view of IT operations, enabling organizations to monitor, analyze, and manage their systems seamlessly. This capability is particularly valuable in industries like finance, healthcare, and manufacturing, where uninterrupted IT operations are critical to business success.

Another factor driving adoption is the rising demand for operational efficiency and cost optimization. AIOps platforms automate repetitive tasks and reduce the need for large IT support teams, helping organizations lower operational costs. Additionally, the predictive capabilities of AIOps allow organizations to anticipate potential disruptions and optimize resource allocation, further enhancing efficiency.

The increasing reliance on digital transformation initiatives is also fueling the growth of AIOps. As businesses adopt technologies like AI, big data, and automation, the need for intelligent IT operations management becomes paramount. AIOps platforms align with these initiatives by providing advanced analytics and automation, ensuring that IT systems can support evolving business demands.

Can AIOps Enhance IT Security and Compliance?

AIOps is playing a pivotal role in enhancing IT security and ensuring compliance with regulatory requirements. Cybersecurity threats are becoming more sophisticated, requiring IT teams to identify and respond to potential vulnerabilities in real time. AIOps platforms analyze vast amounts of security data to detect anomalies, such as unusual network activity or unauthorized access attempts. This proactive approach reduces the risk of breaches and ensures that IT systems remain secure.

In addition to threat detection, AIOps platforms support compliance efforts by automating the monitoring and reporting of regulatory requirements. These systems generate detailed audit trails and ensure that organizations adhere to standards such as GDPR, HIPAA, and PCI DSS. By automating compliance processes, AIOps reduces the burden on IT teams and minimizes the risk of penalties.

Moreover, AIOps enhances resilience by enabling IT teams to respond swiftly to incidents. Automated playbooks and incident response workflows ensure that issues are resolved quickly and efficiently, minimizing downtime and protecting sensitive data. These capabilities highlight the critical role of AIOps in ensuring the security and compliance of modern IT environments.

What's Driving the Growth of the AIOps Platform Market?

The growth in the Artificial Intelligence for IT Operations (AIOps) Platform market is driven by several key factors, reflecting its increasing importance in modern IT management. The rapid expansion of data generated by IT systems, including log files, performance metrics, and user interactions, is providing a rich foundation for AIOps platforms. These systems leverage advanced analytics and machine learning algorithms to process this data, delivering insights that enable organizations to optimize their IT operations.

Consumer expectations for seamless digital experiences are pushing companies to adopt AIOps platforms to ensure system reliability and performance. Downtime or performance issues can have significant repercussions, making proactive IT management essential for maintaining customer satisfaction and brand reputation. AIOps platforms meet this demand by enabling real-time monitoring and issue resolution, ensuring uninterrupted service delivery.

Additionally, the rise of hybrid work environments and remote operations is driving the adoption of AIOps. As organizations manage increasingly distributed IT infrastructures, the need for intelligent and automated IT operations has become more pronounced. AIOps platforms provide the tools needed to manage these environments effectively, ensuring consistent performance and security. These factors, coupled with continuous advancements in AI technologies and integration capabilities, are propelling the rapid growth of the AIOps market, solidifying its role as a cornerstone of modern IT operations.

Report Scope

The report analyzes the Artificial Intelligence for IT Operations Platform market, presented in terms of market value (USD). The analysis covers the key segments and geographic regions outlined below.

Segments

Offering (Platform Offering, Services Offering); Deployment (Cloud-based Deployment, On-Premise Deployment); Application (Real-Time Analytics Application, Infrastructure Management Application, Application Performance Analysis Application, Network & Security Management Application, Other Applications); Vertical (BFSI Vertical, IT & Telecom Vertical, Retail & E-Commerce Vertical, Energy & Utilities Vertical, Healthcare Vertical, Government Vertical, Other Verticals).

Geographic Regions/Countries

World; United States; Canada; Japan; China; Europe (France; Germany; Italy; United Kingdom; and Rest of Europe); Asia-Pacific; Rest of World.

Key Insights:

  • Market Growth: Understand the significant growth trajectory of the AI Platform segment, which is expected to reach US$30.6 Billion by 2030 with a CAGR of a 14.4%. The AI Services segment is also set to grow at 19.2% CAGR over the analysis period.
  • Regional Analysis: Gain insights into the U.S. market, valued at $4.1 Billion in 2024, and China, forecasted to grow at an impressive 14.3% CAGR to reach $5.7 Billion by 2030. Discover growth trends in other key regions, including Japan, Canada, Germany, and the Asia-Pacific.

Why You Should Buy This Report:

  • Detailed Market Analysis: Access a thorough analysis of the Global Artificial Intelligence for IT Operations Platform Market, covering all major geographic regions and market segments.
  • Competitive Insights: Get an overview of the competitive landscape, including the market presence of major players across different geographies.
  • Future Trends and Drivers: Understand the key trends and drivers shaping the future of the Global Artificial Intelligence for IT Operations Platform Market.
  • Actionable Insights: Benefit from actionable insights that can help you identify new revenue opportunities and make strategic business decisions.

Key Questions Answered:

  • How is the Global Artificial Intelligence for IT Operations Platform Market expected to evolve by 2030?
  • What are the main drivers and restraints affecting the market?
  • Which market segments will grow the most over the forecast period?
  • How will market shares for different regions and segments change by 2030?
  • Who are the leading players in the market, and what are their prospects?

Report Features:

  • Comprehensive Market Data: Independent analysis of annual sales and market forecasts in US$ Million from 2024 to 2030.
  • In-Depth Regional Analysis: Detailed insights into key markets, including the U.S., China, Japan, Canada, Europe, Asia-Pacific, Latin America, Middle East, and Africa.
  • Company Profiles: Coverage of players such as Accenture Plc, BMC Software, Inc., Broadcom, Inc., Cisco Systems, Inc., Dell, Inc. and more.
  • Complimentary Updates: Receive free report updates for one year to keep you informed of the latest market developments.

Some of the 27 companies featured in this Artificial Intelligence for IT Operations Platform market report include:

  • Accenture Plc
  • BMC Software, Inc.
  • Broadcom, Inc.
  • Cisco Systems, Inc.
  • Dell, Inc.
  • Dynatrace LLC
  • HCL Technologies Ltd.
  • IBM Corporation
  • OpenText Corporation
  • ProphetStor Data Services, Inc.

Table of Contents

I. METHODOLOGYII. EXECUTIVE SUMMARY
1. MARKET OVERVIEW
  • Influencer Market Insights
  • World Market Trajectories
  • Economic Frontiers: Trends, Trials & Transformations
  • Artificial Intelligence for IT Operations Platform - Global Key Competitors Percentage Market Share in 2025 (E)
  • Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2025 (E)
2. FOCUS ON SELECT PLAYERS
3. MARKET TRENDS & DRIVERS
  • AIOps Platforms Drive Growth with Proactive IT Incident Management
  • Real-Time Anomaly Detection with AI Expands Market Potential in IT Operations
  • AI-Driven Automation of IT Workflows Spurs Efficiency Across Enterprises
  • Predictive Analytics in AIOps Strengthens Business Case for Preventive IT Maintenance
  • Advancements in Natural Language Processing Strengthen Adoption of Conversational AIOps
  • AIOps Solutions Generate Opportunities in Real-Time Network Monitoring
  • AI for Security Operations (SecOps) Amplifies Demand for Integrated AIOps Platforms
  • AI-Driven Insights in IT Performance Analytics Propel Growth in SME Adoption
  • Demand for Resilient IT Systems Drives Innovation in AIOps for Disaster Recovery
  • Regulatory Compliance Challenges Create Opportunities for AI-Enhanced IT Governance
  • AIOps for DevOps Enhances Collaboration, Driving Demand Across IT Ecosystems
4. GLOBAL MARKET PERSPECTIVE
  • Table 1: World Artificial Intelligence for IT Operations Platform Market Analysis of Annual Sales in US$ Million for Years 2015 through 2030
  • Table 2: World Recent Past, Current & Future Analysis for Artificial Intelligence for IT Operations Platform by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
  • Table 3: World 6-Year Perspective for Artificial Intelligence for IT Operations Platform by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2025 & 2030
  • Table 4: World Recent Past, Current & Future Analysis for Platform Offering by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
  • Table 5: World 6-Year Perspective for Platform Offering by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
  • Table 6: World Recent Past, Current & Future Analysis for Services Offering by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
  • Table 7: World 6-Year Perspective for Services Offering by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
  • Table 8: World Recent Past, Current & Future Analysis for BFSI Vertical by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
  • Table 9: World 6-Year Perspective for BFSI Vertical by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
  • Table 10: World Recent Past, Current & Future Analysis for IT & Telecom Vertical by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
  • Table 11: World 6-Year Perspective for IT & Telecom Vertical by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
  • Table 12: World Recent Past, Current & Future Analysis for Retail & E-Commerce Vertical by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
  • Table 13: World 6-Year Perspective for Retail & E-Commerce Vertical by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
  • Table 14: World Recent Past, Current & Future Analysis for Energy & Utilities Vertical by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
  • Table 15: World 6-Year Perspective for Energy & Utilities Vertical by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
  • Table 16: World Recent Past, Current & Future Analysis for Healthcare Vertical by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
  • Table 17: World 6-Year Perspective for Healthcare Vertical by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
  • Table 18: World Recent Past, Current & Future Analysis for Government Vertical by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
  • Table 19: World 6-Year Perspective for Government Vertical by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
  • Table 20: World Recent Past, Current & Future Analysis for Other Verticals by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
  • Table 21: World 6-Year Perspective for Other Verticals by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
  • Table 22: World Recent Past, Current & Future Analysis for Cloud-based Deployment by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
  • Table 23: World 6-Year Perspective for Cloud-based Deployment by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
  • Table 24: World Recent Past, Current & Future Analysis for On-Premise Deployment by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
  • Table 25: World 6-Year Perspective for On-Premise Deployment by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
  • Table 26: World Recent Past, Current & Future Analysis for Real-Time Analytics Application by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
  • Table 27: World 6-Year Perspective for Real-Time Analytics Application by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
  • Table 28: World Recent Past, Current & Future Analysis for Infrastructure Management Application by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
  • Table 29: World 6-Year Perspective for Infrastructure Management Application by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
  • Table 30: World Recent Past, Current & Future Analysis for Application Performance Analysis Application by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
  • Table 31: World 6-Year Perspective for Application Performance Analysis Application by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
  • Table 32: World Recent Past, Current & Future Analysis for Network & Security Management Application by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
  • Table 33: World 6-Year Perspective for Network & Security Management Application by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
  • Table 34: World Recent Past, Current & Future Analysis for Other Applications by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
  • Table 35: World 6-Year Perspective for Other Applications by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
III. MARKET ANALYSIS
UNITED STATES
  • Artificial Intelligence for IT Operations Platform Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2025 (E)
CANADA
JAPAN
  • Artificial Intelligence for IT Operations Platform Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2025 (E)
CHINA
  • Artificial Intelligence for IT Operations Platform Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2025 (E)
EUROPE
  • Artificial Intelligence for IT Operations Platform Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2025 (E)
FRANCE
  • Artificial Intelligence for IT Operations Platform Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2025 (E)
GERMANY
  • Artificial Intelligence for IT Operations Platform Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2025 (E)
ITALY
UNITED KINGDOM
  • Artificial Intelligence for IT Operations Platform Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2025 (E)
REST OF EUROPE
ASIA-PACIFIC
  • Artificial Intelligence for IT Operations Platform Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2025 (E)
REST OF WORLDIV. COMPETITION

Companies Mentioned (Partial List)

A selection of companies mentioned in this report includes, but is not limited to:

  • Accenture Plc
  • BMC Software, Inc.
  • Broadcom, Inc.
  • Cisco Systems, Inc.
  • Dell, Inc.
  • Dynatrace LLC
  • HCL Technologies Ltd.
  • IBM Corporation
  • OpenText Corporation
  • ProphetStor Data Services, Inc.

Table Information