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Voice Analytics Market: Global Opportunity Analysis and Industry Forecast, 2024-2032

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    Report

  • 350 Pages
  • October 2024
  • Region: Global
  • Allied Market Research
  • ID: 6053929

Voice Analytics Market

The voice analytics market was valued at $1.3 billion in 2023 and is projected to reach $6.7 billion by 2032, growing at a CAGR of 19.6% from 2024 to 2032.

Voice analytics is a technology that involves the usage of techniques such as speech recognition, natural language processing, and machine learning to interpret & extract meaningful insights or patterns from spoken language. The key roles performed by voice analytics include processing audio data, assessing sentiment, transcribing spoken content, and understanding behavioral patterns. The major areas where voice analytics finds applications include customer support, marketing, compliance & risk management, and security & surveillance.

Increase in focus on enhancing the customer experience and upsurge in customer service operations are the key drivers of the voice analytics market. In addition, rise in the adoption of smart devices & virtual assistants such as Alexa and Google Assistant augments the development of the market. As AI and ML algorithms continue to expand their horizons across several industries, the trend of integrating the algorithms into voice analytics is acquiring prominent traction. The predictive capabilities of AI improve the features of voice analytics, including speech recognition, sentiment analysis, and real-time transcription.

However, the inaccuracy of the voice analytics system in certain environments such as noisy backgrounds or during the assessment of different dialects & accents limits its utility and hampers the development of the market. On the contrary, increase in the usage of voice analytics in the healthcare industry is presenting lucrative opportunities for the market.

Voice analytics technology is reshaping the delivery of healthcare by assisting in different operations such as voice-based electronic health records (EHRs), clinical documentation, improving physicians’ workflow, and assessing patient-provider interactions during consultations. For instance, according to an article by Advanced Data Systems Corporation - a healthcare automation solutions company - to accelerate administrative functions, the adoption of voice-based EHRs has increased by approximately 30% in 2024.

Segment Review

The voice analytics market is segmented into component, enterprise size, deployment mode, application, industry vertical, and region. On the basis of component, the market is bifurcated into solution and services. Depending on enterprise size, it is classified into large enterprises and small- & medium-sized enterprises. As per deployment mode, it is classified into on-premise and cloud.

Depending on application, it is categorized into customer experience management, call monitoring & summarization, agent performance monitoring, sales & marketing management, risk & compliance management, sentiment analysis, and others. By industry vertical, it is segregated into BFSI, retail, IT & telecom, healthcare, government, manufacturing, and others. Region wise, it is analyzed across North America, Europe, Asia-Pacific, Latin America, and MEA.

Key Findings

On the basis of component, the solution segment held the highest market share in 2023.

Depending on enterprise size, the large enterprises segment dominated the market in 2023.

As per deployment mode, the on-premise segment acquired a notable stake in the market in 2023.

Depending on application, the customer experience management segment was the highest shareholder in 2023.

By industry vertical, the BFSI segment accounted for a significant market share in 2023.

Region wise, North America was the highest revenue generator in 2023.

Competition Analysis

The major players in the global voice analytics market include Micro Focus International PLC, Google LLC, Amazon Web Services (AWS), Genesys Telecommunications, Avaya Inc., Verint System Inc., CallMiner, Nexidia, Nice Systems, and Calabrio. These major players have adopted various key development strategies such as business expansion, new product launches, and partnerships to strengthen their foothold in the competitive market.

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Possible Customization with this report (with additional cost and timeline, please talk to the sales executive to know more)

  • End user preferences and pain points
  • Industry life cycle assessment, by region
  • Product Benchmarking / Product specification and applications
  • Product Life Cycles
  • Scenario Analysis & Growth Trend Comparison
  • Technology Trend Analysis
  • Go To Market Strategy
  • Market share analysis of players by products/segments
  • New Product Development/ Product Matrix of Key Players
  • Pain Point Analysis
  • Regulatory Guidelines
  • Strategic Recommendations
  • Additional company profiles with specific to client's interest
  • Additional country or region analysis- market size and forecast
  • Brands Share Analysis
  • Criss-cross segment analysis- market size and forecast
  • Expanded list for Company Profiles
  • Historic market data
  • Market share analysis of players at global/region/country level
  • SWOT Analysis

Key Market Segments

By Component

  • Solution
  • Services

By Enterprise Size

  • Large Enterprises
  • Small and Medium-sized Enterprises

By Deployment Mode

  • On-premise
  • Cloud

By Application

  • Customer Experience Management
  • Call Monitoring and Summarization
  • Agent Performance Monitoring
  • Sales and Marketing Management
  • Risk and Compliance Management
  • Sentiment Analysis
  • Others

By Industry Vertical

  • BFSI
  • Retail
  • IT and Telecom
  • Healthcare
  • Government
  • Manufacturing
  • Others

By Region

  • North America
  • U.S.
  • Canada
  • Europe
  • France
  • Germany
  • Italy
  • Spain
  • UK
  • Rest of Europe
  • Asia-Pacific
  • China
  • Japan
  • India
  • South Korea
  • Australia
  • Rest of Asia-Pacific
  • Latin America
  • Brazil
  • Colombia
  • Argentina
  • Rest of Latin America
  • MEA
  • Saudi Arabia
  • South Africa
  • UAE
  • Rest of MEA

Key Market Players

  • Micro Focus International PLC
  • Google LLC
  • Amazon Web Services (AWS)
  • Genesys Telecommunications
  • Avaya Inc.
  • Verint System Inc.
  • CallMiner
  • Nexidia
  • Nice Systems
  • Calabrio

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Table of Contents

CHAPTER 1: INTRODUCTION
1.1. Report Description
1.2. Key Market Segments
1.3. Key Benefits
1.4. Research Methodology
1.4.1. Primary Research
1.4.2. Secondary Research
1.4.3. Analyst Tools and Models
CHAPTER 2: EXECUTIVE SUMMARY
2.1. CXO Perspective
CHAPTER 3: MARKET LANDSCAPE
3.1. Market Definition and Scope
3.2. Key Findings
3.2.1. Top Investment Pockets
3.2.2. Top Winning Strategies
3.3. Porter's Five Forces Analysis
3.3.1. Bargaining Power of Suppliers
3.3.2. Threat of New Entrants
3.3.3. Threat of Substitutes
3.3.4. Competitive Rivalry
3.3.5. Bargaining Power among Buyers
3.4. Market Dynamics
3.4.1. Drivers
3.4.2. Restraints
3.4.3. Opportunities
CHAPTER 4: VOICE ANALYTICS MARKET, BY COMPONENT
4.1. Market Overview
4.1.1 Market Size and Forecast, By Component
4.2. Solution
4.2.1. Key Market Trends, Growth Factors and Opportunities
4.2.2. Market Size and Forecast, By Region
4.2.3. Market Share Analysis, By Country
4.3. Services
4.3.1. Key Market Trends, Growth Factors and Opportunities
4.3.2. Market Size and Forecast, By Region
4.3.3. Market Share Analysis, By Country
CHAPTER 5: VOICE ANALYTICS MARKET, BY ENTERPRISE SIZE
5.1. Market Overview
5.1.1 Market Size and Forecast, By Enterprise Size
5.2. Large Enterprises
5.2.1. Key Market Trends, Growth Factors and Opportunities
5.2.2. Market Size and Forecast, By Region
5.2.3. Market Share Analysis, By Country
5.3. Small And Medium-sized Enterprises
5.3.1. Key Market Trends, Growth Factors and Opportunities
5.3.2. Market Size and Forecast, By Region
5.3.3. Market Share Analysis, By Country
CHAPTER 6: VOICE ANALYTICS MARKET, BY DEPLOYMENT MODE
6.1. Market Overview
6.1.1 Market Size and Forecast, By Deployment Mode
6.2. On-premise
6.2.1. Key Market Trends, Growth Factors and Opportunities
6.2.2. Market Size and Forecast, By Region
6.2.3. Market Share Analysis, By Country
6.3. Cloud
6.3.1. Key Market Trends, Growth Factors and Opportunities
6.3.2. Market Size and Forecast, By Region
6.3.3. Market Share Analysis, By Country
CHAPTER 7: VOICE ANALYTICS MARKET, BY APPLICATION
7.1. Market Overview
7.1.1 Market Size and Forecast, By Application
7.2. Customer Experience Management
7.2.1. Key Market Trends, Growth Factors and Opportunities
7.2.2. Market Size and Forecast, By Region
7.2.3. Market Share Analysis, By Country
7.3. Call Monitoring And Summarization
7.3.1. Key Market Trends, Growth Factors and Opportunities
7.3.2. Market Size and Forecast, By Region
7.3.3. Market Share Analysis, By Country
7.4. Agent Performance Monitoring
7.4.1. Key Market Trends, Growth Factors and Opportunities
7.4.2. Market Size and Forecast, By Region
7.4.3. Market Share Analysis, By Country
7.5. Sales And Marketing Management
7.5.1. Key Market Trends, Growth Factors and Opportunities
7.5.2. Market Size and Forecast, By Region
7.5.3. Market Share Analysis, By Country
7.6. Risk And Compliance Management
7.6.1. Key Market Trends, Growth Factors and Opportunities
7.6.2. Market Size and Forecast, By Region
7.6.3. Market Share Analysis, By Country
7.7. Sentiment Analysis
7.7.1. Key Market Trends, Growth Factors and Opportunities
7.7.2. Market Size and Forecast, By Region
7.7.3. Market Share Analysis, By Country
7.8. Others
7.8.1. Key Market Trends, Growth Factors and Opportunities
7.8.2. Market Size and Forecast, By Region
7.8.3. Market Share Analysis, By Country
CHAPTER 8: VOICE ANALYTICS MARKET, BY INDUSTRY VERTICAL
8.1. Market Overview
8.1.1 Market Size and Forecast, By Industry Vertical
8.2. BFSI
8.2.1. Key Market Trends, Growth Factors and Opportunities
8.2.2. Market Size and Forecast, By Region
8.2.3. Market Share Analysis, By Country
8.3. Retail
8.3.1. Key Market Trends, Growth Factors and Opportunities
8.3.2. Market Size and Forecast, By Region
8.3.3. Market Share Analysis, By Country
8.4. IT And Telecom
8.4.1. Key Market Trends, Growth Factors and Opportunities
8.4.2. Market Size and Forecast, By Region
8.4.3. Market Share Analysis, By Country
8.5. Healthcare
8.5.1. Key Market Trends, Growth Factors and Opportunities
8.5.2. Market Size and Forecast, By Region
8.5.3. Market Share Analysis, By Country
8.6. Government
8.6.1. Key Market Trends, Growth Factors and Opportunities
8.6.2. Market Size and Forecast, By Region
8.6.3. Market Share Analysis, By Country
8.7. Manufacturing
8.7.1. Key Market Trends, Growth Factors and Opportunities
8.7.2. Market Size and Forecast, By Region
8.7.3. Market Share Analysis, By Country
8.8. Others
8.8.1. Key Market Trends, Growth Factors and Opportunities
8.8.2. Market Size and Forecast, By Region
8.8.3. Market Share Analysis, By Country
CHAPTER 9: VOICE ANALYTICS MARKET, BY REGION
9.1. Market Overview
9.1.1 Market Size and Forecast, By Region
9.2. North America
9.2.1. Key Market Trends and Opportunities
9.2.2. Market Size and Forecast, By Component
9.2.3. Market Size and Forecast, By Enterprise Size
9.2.4. Market Size and Forecast, By Deployment Mode
9.2.5. Market Size and Forecast, By Application
9.2.6. Market Size and Forecast, By Industry Vertical
9.2.7. Market Size and Forecast, By Country
9.2.8. U.S. Voice Analytics Market
9.2.8.1. Market Size and Forecast, By Component
9.2.8.2. Market Size and Forecast, By Enterprise Size
9.2.8.3. Market Size and Forecast, By Deployment Mode
9.2.8.4. Market Size and Forecast, By Application
9.2.8.5. Market Size and Forecast, By Industry Vertical
9.2.9. Canada Voice Analytics Market
9.2.9.1. Market Size and Forecast, By Component
9.2.9.2. Market Size and Forecast, By Enterprise Size
9.2.9.3. Market Size and Forecast, By Deployment Mode
9.2.9.4. Market Size and Forecast, By Application
9.2.9.5. Market Size and Forecast, By Industry Vertical
9.3. Europe
9.3.1. Key Market Trends and Opportunities
9.3.2. Market Size and Forecast, By Component
9.3.3. Market Size and Forecast, By Enterprise Size
9.3.4. Market Size and Forecast, By Deployment Mode
9.3.5. Market Size and Forecast, By Application
9.3.6. Market Size and Forecast, By Industry Vertical
9.3.7. Market Size and Forecast, By Country
9.3.8. France Voice Analytics Market
9.3.8.1. Market Size and Forecast, By Component
9.3.8.2. Market Size and Forecast, By Enterprise Size
9.3.8.3. Market Size and Forecast, By Deployment Mode
9.3.8.4. Market Size and Forecast, By Application
9.3.8.5. Market Size and Forecast, By Industry Vertical
9.3.9. Germany Voice Analytics Market
9.3.9.1. Market Size and Forecast, By Component
9.3.9.2. Market Size and Forecast, By Enterprise Size
9.3.9.3. Market Size and Forecast, By Deployment Mode
9.3.9.4. Market Size and Forecast, By Application
9.3.9.5. Market Size and Forecast, By Industry Vertical
9.3.10. Italy Voice Analytics Market
9.3.10.1. Market Size and Forecast, By Component
9.3.10.2. Market Size and Forecast, By Enterprise Size
9.3.10.3. Market Size and Forecast, By Deployment Mode
9.3.10.4. Market Size and Forecast, By Application
9.3.10.5. Market Size and Forecast, By Industry Vertical
9.3.11. Spain Voice Analytics Market
9.3.11.1. Market Size and Forecast, By Component
9.3.11.2. Market Size and Forecast, By Enterprise Size
9.3.11.3. Market Size and Forecast, By Deployment Mode
9.3.11.4. Market Size and Forecast, By Application
9.3.11.5. Market Size and Forecast, By Industry Vertical
9.3.12. UK Voice Analytics Market
9.3.12.1. Market Size and Forecast, By Component
9.3.12.2. Market Size and Forecast, By Enterprise Size
9.3.12.3. Market Size and Forecast, By Deployment Mode
9.3.12.4. Market Size and Forecast, By Application
9.3.12.5. Market Size and Forecast, By Industry Vertical
9.3.13. Rest Of Europe Voice Analytics Market
9.3.13.1. Market Size and Forecast, By Component
9.3.13.2. Market Size and Forecast, By Enterprise Size
9.3.13.3. Market Size and Forecast, By Deployment Mode
9.3.13.4. Market Size and Forecast, By Application
9.3.13.5. Market Size and Forecast, By Industry Vertical
9.4. Asia-Pacific
9.4.1. Key Market Trends and Opportunities
9.4.2. Market Size and Forecast, By Component
9.4.3. Market Size and Forecast, By Enterprise Size
9.4.4. Market Size and Forecast, By Deployment Mode
9.4.5. Market Size and Forecast, By Application
9.4.6. Market Size and Forecast, By Industry Vertical
9.4.7. Market Size and Forecast, By Country
9.4.8. China Voice Analytics Market
9.4.8.1. Market Size and Forecast, By Component
9.4.8.2. Market Size and Forecast, By Enterprise Size
9.4.8.3. Market Size and Forecast, By Deployment Mode
9.4.8.4. Market Size and Forecast, By Application
9.4.8.5. Market Size and Forecast, By Industry Vertical
9.4.9. Japan Voice Analytics Market
9.4.9.1. Market Size and Forecast, By Component
9.4.9.2. Market Size and Forecast, By Enterprise Size
9.4.9.3. Market Size and Forecast, By Deployment Mode
9.4.9.4. Market Size and Forecast, By Application
9.4.9.5. Market Size and Forecast, By Industry Vertical
9.4.10. India Voice Analytics Market
9.4.10.1. Market Size and Forecast, By Component
9.4.10.2. Market Size and Forecast, By Enterprise Size
9.4.10.3. Market Size and Forecast, By Deployment Mode
9.4.10.4. Market Size and Forecast, By Application
9.4.10.5. Market Size and Forecast, By Industry Vertical
9.4.11. South Korea Voice Analytics Market
9.4.11.1. Market Size and Forecast, By Component
9.4.11.2. Market Size and Forecast, By Enterprise Size
9.4.11.3. Market Size and Forecast, By Deployment Mode
9.4.11.4. Market Size and Forecast, By Application
9.4.11.5. Market Size and Forecast, By Industry Vertical
9.4.12. Australia Voice Analytics Market
9.4.12.1. Market Size and Forecast, By Component
9.4.12.2. Market Size and Forecast, By Enterprise Size
9.4.12.3. Market Size and Forecast, By Deployment Mode
9.4.12.4. Market Size and Forecast, By Application
9.4.12.5. Market Size and Forecast, By Industry Vertical
9.4.13. Rest of Asia-Pacific Voice Analytics Market
9.4.13.1. Market Size and Forecast, By Component
9.4.13.2. Market Size and Forecast, By Enterprise Size
9.4.13.3. Market Size and Forecast, By Deployment Mode
9.4.13.4. Market Size and Forecast, By Application
9.4.13.5. Market Size and Forecast, By Industry Vertical
9.5. Latin America
9.5.1. Key Market Trends and Opportunities
9.5.2. Market Size and Forecast, By Component
9.5.3. Market Size and Forecast, By Enterprise Size
9.5.4. Market Size and Forecast, By Deployment Mode
9.5.5. Market Size and Forecast, By Application
9.5.6. Market Size and Forecast, By Industry Vertical
9.5.7. Market Size and Forecast, By Country
9.5.8. Brazil Voice Analytics Market
9.5.8.1. Market Size and Forecast, By Component
9.5.8.2. Market Size and Forecast, By Enterprise Size
9.5.8.3. Market Size and Forecast, By Deployment Mode
9.5.8.4. Market Size and Forecast, By Application
9.5.8.5. Market Size and Forecast, By Industry Vertical
9.5.9. Colombia Voice Analytics Market
9.5.9.1. Market Size and Forecast, By Component
9.5.9.2. Market Size and Forecast, By Enterprise Size
9.5.9.3. Market Size and Forecast, By Deployment Mode
9.5.9.4. Market Size and Forecast, By Application
9.5.9.5. Market Size and Forecast, By Industry Vertical
9.5.10. Argentina Voice Analytics Market
9.5.10.1. Market Size and Forecast, By Component
9.5.10.2. Market Size and Forecast, By Enterprise Size
9.5.10.3. Market Size and Forecast, By Deployment Mode
9.5.10.4. Market Size and Forecast, By Application
9.5.10.5. Market Size and Forecast, By Industry Vertical
9.5.11. REST oF Latin America Voice Analytics Market
9.5.11.1. Market Size and Forecast, By Component
9.5.11.2. Market Size and Forecast, By Enterprise Size
9.5.11.3. Market Size and Forecast, By Deployment Mode
9.5.11.4. Market Size and Forecast, By Application
9.5.11.5. Market Size and Forecast, By Industry Vertical
9.6. MEA
9.6.1. Key Market Trends and Opportunities
9.6.2. Market Size and Forecast, By Component
9.6.3. Market Size and Forecast, By Enterprise Size
9.6.4. Market Size and Forecast, By Deployment Mode
9.6.5. Market Size and Forecast, By Application
9.6.6. Market Size and Forecast, By Industry Vertical
9.6.7. Market Size and Forecast, By Country
9.6.8. Saudi Arabia Voice Analytics Market
9.6.8.1. Market Size and Forecast, By Component
9.6.8.2. Market Size and Forecast, By Enterprise Size
9.6.8.3. Market Size and Forecast, By Deployment Mode
9.6.8.4. Market Size and Forecast, By Application
9.6.8.5. Market Size and Forecast, By Industry Vertical
9.6.9. South Africa Voice Analytics Market
9.6.9.1. Market Size and Forecast, By Component
9.6.9.2. Market Size and Forecast, By Enterprise Size
9.6.9.3. Market Size and Forecast, By Deployment Mode
9.6.9.4. Market Size and Forecast, By Application
9.6.9.5. Market Size and Forecast, By Industry Vertical
9.6.10. UAE Voice Analytics Market
9.6.10.1. Market Size and Forecast, By Component
9.6.10.2. Market Size and Forecast, By Enterprise Size
9.6.10.3. Market Size and Forecast, By Deployment Mode
9.6.10.4. Market Size and Forecast, By Application
9.6.10.5. Market Size and Forecast, By Industry Vertical
9.6.11. Rest Of Mea Voice Analytics Market
9.6.11.1. Market Size and Forecast, By Component
9.6.11.2. Market Size and Forecast, By Enterprise Size
9.6.11.3. Market Size and Forecast, By Deployment Mode
9.6.11.4. Market Size and Forecast, By Application
9.6.11.5. Market Size and Forecast, By Industry Vertical
CHAPTER 10: COMPETITIVE LANDSCAPE
10.1. Introduction
10.2. Top Winning Strategies
10.3. Product Mapping Of Top 10 Player
10.4. Competitive Dashboard
10.5. Competitive Heatmap
10.6. Top Player Positioning, 2023
CHAPTER 11: COMPANY PROFILES
11.1. Micro Focus International PLC
11.1.1. Company Overview
11.1.2. Key Executives
11.1.3. Company Snapshot
11.1.4. Operating Business Segments
11.1.5. Product Portfolio
11.1.6. Business Performance
11.1.7. Key Strategic Moves and Developments
11.2. Google LLC
11.2.1. Company Overview
11.2.2. Key Executives
11.2.3. Company Snapshot
11.2.4. Operating Business Segments
11.2.5. Product Portfolio
11.2.6. Business Performance
11.2.7. Key Strategic Moves and Developments
11.3. Amazon Web Services (AWS)
11.3.1. Company Overview
11.3.2. Key Executives
11.3.3. Company Snapshot
11.3.4. Operating Business Segments
11.3.5. Product Portfolio
11.3.6. Business Performance
11.3.7. Key Strategic Moves and Developments
11.4. Genesys Telecommunications
11.4.1. Company Overview
11.4.2. Key Executives
11.4.3. Company Snapshot
11.4.4. Operating Business Segments
11.4.5. Product Portfolio
11.4.6. Business Performance
11.4.7. Key Strategic Moves and Developments
11.5. Avaya Inc.
11.5.1. Company Overview
11.5.2. Key Executives
11.5.3. Company Snapshot
11.5.4. Operating Business Segments
11.5.5. Product Portfolio
11.5.6. Business Performance
11.5.7. Key Strategic Moves and Developments
11.6. Verint System Inc.
11.6.1. Company Overview
11.6.2. Key Executives
11.6.3. Company Snapshot
11.6.4. Operating Business Segments
11.6.5. Product Portfolio
11.6.6. Business Performance
11.6.7. Key Strategic Moves and Developments
11.7. CallMiner
11.7.1. Company Overview
11.7.2. Key Executives
11.7.3. Company Snapshot
11.7.4. Operating Business Segments
11.7.5. Product Portfolio
11.7.6. Business Performance
11.7.7. Key Strategic Moves and Developments
11.8. Nexidia
11.8.1. Company Overview
11.8.2. Key Executives
11.8.3. Company Snapshot
11.8.4. Operating Business Segments
11.8.5. Product Portfolio
11.8.6. Business Performance
11.8.7. Key Strategic Moves and Developments
11.9. Nice Systems
11.9.1. Company Overview
11.9.2. Key Executives
11.9.3. Company Snapshot
11.9.4. Operating Business Segments
11.9.5. Product Portfolio
11.9.6. Business Performance
11.9.7. Key Strategic Moves and Developments
11.10. Calabrio
11.10.1. Company Overview
11.10.2. Key Executives
11.10.3. Company Snapshot
11.10.4. Operating Business Segments
11.10.5. Product Portfolio
11.10.6. Business Performance
11.10.7. Key Strategic Moves and Developments
LIST OF TABLES
Table 1. Global Voice Analytics Market, by Component, 2024 - 2032 ($Billion)
Table 2. Voice Analytics Market for Solution, by Region, 2024 - 2032 ($Billion)
Table 3. Voice Analytics Market for Services, by Region, 2024 - 2032 ($Billion)
Table 4. Global Voice Analytics Market, by Enterprise Size, 2024 - 2032 ($Billion)
Table 5. Voice Analytics Market for Large Enterprises, by Region, 2024 - 2032 ($Billion)
Table 6. Voice Analytics Market for Small and Medium-Sized Enterprises, by Region, 2024 - 2032 ($Billion)
Table 7. Global Voice Analytics Market, by Deployment Mode, 2024 - 2032 ($Billion)
Table 8. Voice Analytics Market for On-Premise, by Region, 2024 - 2032 ($Billion)
Table 9. Voice Analytics Market for Cloud, by Region, 2024 - 2032 ($Billion)
Table 10. Global Voice Analytics Market, by Application, 2024 - 2032 ($Billion)
Table 11. Voice Analytics Market for Customer Experience Management, by Region, 2024 - 2032 ($Billion)
Table 12. Voice Analytics Market for Call Monitoring and Summarization, by Region, 2024 - 2032 ($Billion)
Table 13. Voice Analytics Market for Agent Performance Monitoring, by Region, 2024 - 2032 ($Billion)
Table 14. Voice Analytics Market for Sales and Marketing Management, by Region, 2024 - 2032 ($Billion)
Table 15. Voice Analytics Market for Risk and Compliance Management, by Region, 2024 - 2032 ($Billion)
Table 16. Voice Analytics Market for Sentiment Analysis, by Region, 2024 - 2032 ($Billion)
Table 17. Voice Analytics Market for Others, by Region, 2024 - 2032 ($Billion)
Table 18. Global Voice Analytics Market, by Industry Vertical, 2024 - 2032 ($Billion)
Table 19. Voice Analytics Market for Bfsi, by Region, 2024 - 2032 ($Billion)
Table 20. Voice Analytics Market for Retail, by Region, 2024 - 2032 ($Billion)
Table 21. Voice Analytics Market for IT and Telecom, by Region, 2024 - 2032 ($Billion)
Table 22. Voice Analytics Market for Healthcare, by Region, 2024 - 2032 ($Billion)
Table 23. Voice Analytics Market for Government, by Region, 2024 - 2032 ($Billion)
Table 24. Voice Analytics Market for Manufacturing, by Region, 2024 - 2032 ($Billion)
Table 25. Voice Analytics Market for Others, by Region, 2024 - 2032 ($Billion)
Table 26. Voice Analytics Market, by Region, 2024 - 2032 ($Billion)
Table 27. North America Voice Analytics Market, by Country, 2024 - 2032 ($Billion)
Table 28. North America Voice Analytics Market, by Component, 2024 - 2032 ($Billion)
Table 29. North America Voice Analytics Market, by Enterprise Size, 2024 - 2032 ($Billion)
Table 30. North America Voice Analytics Market, by Deployment Mode, 2024 - 2032 ($Billion)
Table 31. North America Voice Analytics Market, by Application, 2024 - 2032 ($Billion)
Table 32. North America Voice Analytics Market, by Industry Vertical, 2024 - 2032 ($Billion)
Table 33. U.S. Voice Analytics Market, by Component, 2024 - 2032 ($Billion)
Table 34. U.S. Voice Analytics Market, by Enterprise Size, 2024 - 2032 ($Billion)
Table 35. U.S. Voice Analytics Market, by Deployment Mode, 2024 - 2032 ($Billion)
Table 36. U.S. Voice Analytics Market, by Application, 2024 - 2032 ($Billion)
Table 37. U.S. Voice Analytics Market, by Industry Vertical, 2024 - 2032 ($Billion)
Table 38. Canada Voice Analytics Market, by Component, 2024 - 2032 ($Billion)
Table 39. Canada Voice Analytics Market, by Enterprise Size, 2024 - 2032 ($Billion)
Table 40. Canada Voice Analytics Market, by Deployment Mode, 2024 - 2032 ($Billion)
Table 41. Canada Voice Analytics Market, by Application, 2024 - 2032 ($Billion)
Table 42. Canada Voice Analytics Market, by Industry Vertical, 2024 - 2032 ($Billion)
Table 43. Europe Voice Analytics Market, by Country, 2024 - 2032 ($Billion)
Table 44. Europe Voice Analytics Market, by Component, 2024 - 2032 ($Billion)
Table 45. Europe Voice Analytics Market, by Enterprise Size, 2024 - 2032 ($Billion)
Table 46. Europe Voice Analytics Market, by Deployment Mode, 2024 - 2032 ($Billion)
Table 47. Europe Voice Analytics Market, by Application, 2024 - 2032 ($Billion)
Table 48. Europe Voice Analytics Market, by Industry Vertical, 2024 - 2032 ($Billion)
Table 49. France Voice Analytics Market, by Component, 2024 - 2032 ($Billion)
Table 50. France Voice Analytics Market, by Enterprise Size, 2024 - 2032 ($Billion)
Table 51. France Voice Analytics Market, by Deployment Mode, 2024 - 2032 ($Billion)
Table 52. France Voice Analytics Market, by Application, 2024 - 2032 ($Billion)
Table 53. France Voice Analytics Market, by Industry Vertical, 2024 - 2032 ($Billion)
Table 54. Germany Voice Analytics Market, by Component, 2024 - 2032 ($Billion)
Table 55. Germany Voice Analytics Market, by Enterprise Size, 2024 - 2032 ($Billion)
Table 56. Germany Voice Analytics Market, by Deployment Mode, 2024 - 2032 ($Billion)
Table 57. Germany Voice Analytics Market, by Application, 2024 - 2032 ($Billion)
Table 58. Germany Voice Analytics Market, by Industry Vertical, 2024 - 2032 ($Billion)
Table 59. Italy Voice Analytics Market, by Component, 2024 - 2032 ($Billion)
Table 60. Italy Voice Analytics Market, by Enterprise Size, 2024 - 2032 ($Billion)
Table 61. Italy Voice Analytics Market, by Deployment Mode, 2024 - 2032 ($Billion)
Table 62. Italy Voice Analytics Market, by Application, 2024 - 2032 ($Billion)
Table 63. Italy Voice Analytics Market, by Industry Vertical, 2024 - 2032 ($Billion)
Table 64. Spain Voice Analytics Market, by Component, 2024 - 2032 ($Billion)
Table 65. Spain Voice Analytics Market, by Enterprise Size, 2024 - 2032 ($Billion)
Table 66. Spain Voice Analytics Market, by Deployment Mode, 2024 - 2032 ($Billion)
Table 67. Spain Voice Analytics Market, by Application, 2024 - 2032 ($Billion)
Table 68. Spain Voice Analytics Market, by Industry Vertical, 2024 - 2032 ($Billion)
Table 69. UK Voice Analytics Market, by Component, 2024 - 2032 ($Billion)
Table 70. UK Voice Analytics Market, by Enterprise Size, 2024 - 2032 ($Billion)
Table 71. UK Voice Analytics Market, by Deployment Mode, 2024 - 2032 ($Billion)
Table 72. UK Voice Analytics Market, by Application, 2024 - 2032 ($Billion)
Table 73. UK Voice Analytics Market, by Industry Vertical, 2024 - 2032 ($Billion)
Table 74. Rest of Europe Voice Analytics Market, by Component, 2024 - 2032 ($Billion)
Table 75. Rest of Europe Voice Analytics Market, by Enterprise Size, 2024 - 2032 ($Billion)
Table 76. Rest of Europe Voice Analytics Market, by Deployment Mode, 2024 - 2032 ($Billion)
Table 77. Rest of Europe Voice Analytics Market, by Application, 2024 - 2032 ($Billion)
Table 78. Rest of Europe Voice Analytics Market, by Industry Vertical, 2024 - 2032 ($Billion)
Table 79. Asia-Pacific Voice Analytics Market, by Country, 2024 - 2032 ($Billion)
Table 80. Asia-Pacific Voice Analytics Market, by Component, 2024 - 2032 ($Billion)
Table 81. Asia-Pacific Voice Analytics Market, by Enterprise Size, 2024 - 2032 ($Billion)
Table 82. Asia-Pacific Voice Analytics Market, by Deployment Mode, 2024 - 2032 ($Billion)
Table 83. Asia-Pacific Voice Analytics Market, by Application, 2024 - 2032 ($Billion)
Table 84. Asia-Pacific Voice Analytics Market, by Industry Vertical, 2024 - 2032 ($Billion)
Table 85. China Voice Analytics Market, by Component, 2024 - 2032 ($Billion)
Table 86. China Voice Analytics Market, by Enterprise Size, 2024 - 2032 ($Billion)
Table 87. China Voice Analytics Market, by Deployment Mode, 2024 - 2032 ($Billion)
Table 88. China Voice Analytics Market, by Application, 2024 - 2032 ($Billion)
Table 89. China Voice Analytics Market, by Industry Vertical, 2024 - 2032 ($Billion)
Table 90. Japan Voice Analytics Market, by Component, 2024 - 2032 ($Billion)
Table 91. Japan Voice Analytics Market, by Enterprise Size, 2024 - 2032 ($Billion)
Table 92. Japan Voice Analytics Market, by Deployment Mode, 2024 - 2032 ($Billion)
Table 93. Japan Voice Analytics Market, by Application, 2024 - 2032 ($Billion)
Table 94. Japan Voice Analytics Market, by Industry Vertical, 2024 - 2032 ($Billion)
Table 95. India Voice Analytics Market, by Component, 2024 - 2032 ($Billion)
Table 96. India Voice Analytics Market, by Enterprise Size, 2024 - 2032 ($Billion)
Table 97. India Voice Analytics Market, by Deployment Mode, 2024 - 2032 ($Billion)
Table 98. India Voice Analytics Market, by Application, 2024 - 2032 ($Billion)
Table 99. India Voice Analytics Market, by Industry Vertical, 2024 - 2032 ($Billion)
Table 100. South Korea Voice Analytics Market, by Component, 2024 - 2032 ($Billion)
Table 101. South Korea Voice Analytics Market, by Enterprise Size, 2024 - 2032 ($Billion)
Table 102. South Korea Voice Analytics Market, by Deployment Mode, 2024 - 2032 ($Billion)
Table 103. South Korea Voice Analytics Market, by Application, 2024 - 2032 ($Billion)
Table 104. South Korea Voice Analytics Market, by Industry Vertical, 2024 - 2032 ($Billion)
Table 105. Australia Voice Analytics Market, by Component, 2024 - 2032 ($Billion)
Table 106. Australia Voice Analytics Market, by Enterprise Size, 2024 - 2032 ($Billion)
Table 107. Australia Voice Analytics Market, by Deployment Mode, 2024 - 2032 ($Billion)
Table 108. Australia Voice Analytics Market, by Application, 2024 - 2032 ($Billion)
Table 109. Australia Voice Analytics Market, by Industry Vertical, 2024 - 2032 ($Billion)
Table 110. Rest of Asia-Pacific Voice Analytics Market, by Component, 2024 - 2032 ($Billion)
Table 111. Rest of Asia-Pacific Voice Analytics Market, by Enterprise Size, 2024 - 2032 ($Billion)
Table 112. Rest of Asia-Pacific Voice Analytics Market, by Deployment Mode, 2024 - 2032 ($Billion)
Table 113. Rest of Asia-Pacific Voice Analytics Market, by Application, 2024 - 2032 ($Billion)
Table 114. Rest of Asia-Pacific Voice Analytics Market, by Industry Vertical, 2024 - 2032 ($Billion)
Table 115. Latin America Voice Analytics Market, by Country, 2024 - 2032 ($Billion)
Table 116. Latin America Voice Analytics Market, by Component, 2024 - 2032 ($Billion)
Table 117. Latin America Voice Analytics Market, by Enterprise Size, 2024 - 2032 ($Billion)
Table 118. Latin America Voice Analytics Market, by Deployment Mode, 2024 - 2032 ($Billion)
Table 119. Latin America Voice Analytics Market, by Application, 2024 - 2032 ($Billion)
Table 120. Latin America Voice Analytics Market, by Industry Vertical, 2024 - 2032 ($Billion)
Table 121. Brazil Voice Analytics Market, by Component, 2024 - 2032 ($Billion)
Table 122. Brazil Voice Analytics Market, by Enterprise Size, 2024 - 2032 ($Billion)
Table 123. Brazil Voice Analytics Market, by Deployment Mode, 2024 - 2032 ($Billion)
Table 124. Brazil Voice Analytics Market, by Application, 2024 - 2032 ($Billion)
Table 125. Brazil Voice Analytics Market, by Industry Vertical, 2024 - 2032 ($Billion)
Table 126. Colombia Voice Analytics Market, by Component, 2024 - 2032 ($Billion)
Table 127. Colombia Voice Analytics Market, by Enterprise Size, 2024 - 2032 ($Billion)
Table 128. Colombia Voice Analytics Market, by Deployment Mode, 2024 - 2032 ($Billion)
Table 129. Colombia Voice Analytics Market, by Application, 2024 - 2032 ($Billion)
Table 130. Colombia Voice Analytics Market, by Industry Vertical, 2024 - 2032 ($Billion)
Table 131. Argentina Voice Analytics Market, by Component, 2024 - 2032 ($Billion)
Table 132. Argentina Voice Analytics Market, by Enterprise Size, 2024 - 2032 ($Billion)
Table 133. Argentina Voice Analytics Market, by Deployment Mode, 2024 - 2032 ($Billion)
Table 134. Argentina Voice Analytics Market, by Application, 2024 - 2032 ($Billion)
Table 135. Argentina Voice Analytics Market, by Industry Vertical, 2024 - 2032 ($Billion)
Table 136. Rest of Latin America Voice Analytics Market, by Component, 2024 - 2032 ($Billion)
Table 137. Rest of Latin America Voice Analytics Market, by Enterprise Size, 2024 - 2032 ($Billion)
Table 138. Rest of Latin America Voice Analytics Market, by Deployment Mode, 2024 - 2032 ($Billion)
Table 139. Rest of Latin America Voice Analytics Market, by Application, 2024 - 2032 ($Billion)
Table 140. Rest of Latin America Voice Analytics Market, by Industry Vertical, 2024 - 2032 ($Billion)
Table 141. MEA Voice Analytics Market, by Country, 2024 - 2032 ($Billion)
Table 142. MEA Voice Analytics Market, by Component, 2024 - 2032 ($Billion)
Table 143. MEA Voice Analytics Market, by Enterprise Size, 2024 - 2032 ($Billion)
Table 144. MEA Voice Analytics Market, by Deployment Mode, 2024 - 2032 ($Billion)
Table 145. MEA Voice Analytics Market, by Application, 2024 - 2032 ($Billion)
Table 146. MEA Voice Analytics Market, by Industry Vertical, 2024 - 2032 ($Billion)
Table 147. Saudi Arabia Voice Analytics Market, by Component, 2024 - 2032 ($Billion)
Table 148. Saudi Arabia Voice Analytics Market, by Enterprise Size, 2024 - 2032 ($Billion)
Table 149. Saudi Arabia Voice Analytics Market, by Deployment Mode, 2024 - 2032 ($Billion)
Table 150. Saudi Arabia Voice Analytics Market, by Application, 2024 - 2032 ($Billion)
Table 151. Saudi Arabia Voice Analytics Market, by Industry Vertical, 2024 - 2032 ($Billion)
Table 152. South Africa Voice Analytics Market, by Component, 2024 - 2032 ($Billion)
Table 153. South Africa Voice Analytics Market, by Enterprise Size, 2024 - 2032 ($Billion)
Table 154. South Africa Voice Analytics Market, by Deployment Mode, 2024 - 2032 ($Billion)
Table 155. South Africa Voice Analytics Market, by Application, 2024 - 2032 ($Billion)
Table 156. South Africa Voice Analytics Market, by Industry Vertical, 2024 - 2032 ($Billion)
Table 157. UAE Voice Analytics Market, by Component, 2024 - 2032 ($Billion)
Table 158. UAE Voice Analytics Market, by Enterprise Size, 2024 - 2032 ($Billion)
Table 159. UAE Voice Analytics Market, by Deployment Mode, 2024 - 2032 ($Billion)
Table 160. UAE Voice Analytics Market, by Application, 2024 - 2032 ($Billion)
Table 161. UAE Voice Analytics Market, by Industry Vertical, 2024 - 2032 ($Billion)
Table 162. Rest of MEA Voice Analytics Market, by Component, 2024 - 2032 ($Billion)
Table 163. Rest of MEA Voice Analytics Market, by Enterprise Size, 2024 - 2032 ($Billion)
Table 164. Rest of MEA Voice Analytics Market, by Deployment Mode, 2024 - 2032 ($Billion)
Table 165. Rest of MEA Voice Analytics Market, by Application, 2024 - 2032 ($Billion)
Table 166. Rest of MEA Voice Analytics Market, by Industry Vertical, 2024 - 2032 ($Billion)
Table 167. Micro Focus International PLC: Key Executives
Table 168. Micro Focus International PLC: Company Snapshot
Table 169. Micro Focus International PLC: Operating Segments
Table 170. Micro Focus International PLC: Product Portfolio
Table 171. Micro Focus International PLC: Key Strategic Moves and Developments
Table 172. Google LLC: Key Executives
Table 173. Google LLC: Company Snapshot
Table 174. Google LLC: Operating Segments
Table 175. Google LLC: Product Portfolio
Table 176. Google LLC: Key Strategic Moves and Developments
Table 177. Amazon Web Services (Aws) : Key Executives
Table 178. Amazon Web Services (Aws) : Company Snapshot
Table 179. Amazon Web Services (Aws) : Operating Segments
Table 180. Amazon Web Services (Aws) : Product Portfolio
Table 181. Amazon Web Services (Aws) : Key Strategic Moves and Developments
Table 182. Genesys Telecommunications: Key Executives
Table 183. Genesys Telecommunications: Company Snapshot
Table 184. Genesys Telecommunications: Operating Segments
Table 185. Genesys Telecommunications: Product Portfolio
Table 186. Genesys Telecommunications: Key Strategic Moves and Developments
Table 187. Avaya Inc.: Key Executives
Table 188. Avaya Inc.: Company Snapshot
Table 189. Avaya Inc.: Operating Segments
Table 190. Avaya Inc.: Product Portfolio
Table 191. Avaya Inc.: Key Strategic Moves and Developments
Table 192. Verint System Inc.: Key Executives
Table 193. Verint System Inc.: Company Snapshot
Table 194. Verint System Inc.: Operating Segments
Table 195. Verint System Inc.: Product Portfolio
Table 196. Verint System Inc.: Key Strategic Moves and Developments
Table 197. Callminer: Key Executives
Table 198. Callminer: Company Snapshot
Table 199. Callminer: Operating Segments
Table 200. Callminer: Product Portfolio
Table 201. Callminer: Key Strategic Moves and Developments
Table 202. Nexidia: Key Executives
Table 203. Nexidia: Company Snapshot
Table 204. Nexidia: Operating Segments
Table 205. Nexidia: Product Portfolio
Table 206. Nexidia: Key Strategic Moves and Developments
Table 207. Nice Systems: Key Executives
Table 208. Nice Systems: Company Snapshot
Table 209. Nice Systems: Operating Segments
Table 210. Nice Systems: Product Portfolio
Table 211. Nice Systems: Key Strategic Moves and Developments
Table 212. Calabrio: Key Executives
Table 213. Calabrio: Company Snapshot
Table 214. Calabrio: Operating Segments
Table 215. Calabrio: Product Portfolio
Table 216. Calabrio: Key Strategic Moves and Developments
LIST OF FIGURES
Figure 1. Global Voice Analytics Market, 2024 - 2032
Figure 2. Segmentation of Voice Analytics Market, 2024 - 2032
Figure 3. Top Investment Pocket in Voice Analytics Market
Figure 4. Moderate Bargaining Power of Buyers
Figure 5. Moderate Bargaining Power of Suppliers
Figure 6. Moderate Threat of New Entrants
Figure 7. Low Threat of Substitution
Figure 8. High Competitive Rivalry
Figure 9. Opportunities, Restraints and Drivers: Globalvoice Analytics Market
Figure 10. Global Voice Analytics Market Segmentation, by Component
Figure 11. Voice Analytics Market for Solution, by Country, 2024 - 2032 ($Billion)
Figure 12. Voice Analytics Market for Services, by Country, 2024 - 2032 ($Billion)
Figure 13. Global Voice Analytics Market Segmentation, by Enterprise Size
Figure 14. Voice Analytics Market for Large Enterprises, by Country, 2024 - 2032 ($Billion)
Figure 15. Voice Analytics Market for Small and Medium-Sized Enterprises, by Country, 2024 - 2032 ($Billion)
Figure 16. Global Voice Analytics Market Segmentation, by Deployment Mode
Figure 17. Voice Analytics Market for On-Premise, by Country, 2024 - 2032 ($Billion)
Figure 18. Voice Analytics Market for Cloud, by Country, 2024 - 2032 ($Billion)
Figure 19. Global Voice Analytics Market Segmentation, by Application
Figure 20. Voice Analytics Market for Customer Experience Management, by Country, 2024 - 2032 ($Billion)
Figure 21. Voice Analytics Market for Call Monitoring and Summarization, by Country, 2024 - 2032 ($Billion)
Figure 22. Voice Analytics Market for Agent Performance Monitoring, by Country, 2024 - 2032 ($Billion)
Figure 23. Voice Analytics Market for Sales and Marketing Management, by Country, 2024 - 2032 ($Billion)
Figure 24. Voice Analytics Market for Risk and Compliance Management, by Country, 2024 - 2032 ($Billion)
Figure 25. Voice Analytics Market for Sentiment Analysis, by Country, 2024 - 2032 ($Billion)
Figure 26. Voice Analytics Market for Others, by Country, 2024 - 2032 ($Billion)
Figure 27. Global Voice Analytics Market Segmentation, by Industry Vertical
Figure 28. Voice Analytics Market for Bfsi, by Country, 2024 - 2032 ($Billion)
Figure 29. Voice Analytics Market for Retail, by Country, 2024 - 2032 ($Billion)
Figure 30. Voice Analytics Market for IT and Telecom, by Country, 2024 - 2032 ($Billion)
Figure 31. Voice Analytics Market for Healthcare, by Country, 2024 - 2032 ($Billion)
Figure 32. Voice Analytics Market for Government, by Country, 2024 - 2032 ($Billion)
Figure 33. Voice Analytics Market for Manufacturing, by Country, 2024 - 2032 ($Billion)
Figure 34. Voice Analytics Market for Others, by Country, 2024 - 2032 ($Billion)
Figure 35. Top Winning Strategies, by Year, 2021-2023*
Figure 36. Top Winning Strategies, by Development, 2021-2023*
Figure 37. Top Winning Strategies, by Company, 2021-2023*
Figure 38. Product Mapping of Top 10 Players
Figure 39. Competitive Dashboard
Figure 40. Competitive Heatmap: Voice Analytics Market
Figure 41. Top Player Positioning, 2023
Figure 42. Micro Focus International PLC: Net Sales, 2021-2023 ($Billion)
Figure 43. Micro Focus International PLC: Revenue Share, by Segment, 2023 (%)
Figure 44. Micro Focus International PLC: Revenue Share, by Region, 2023 (%)
Figure 45. Google LLC: Net Sales, 2021-2023 ($Billion)
Figure 46. Google LLC: Revenue Share, by Segment, 2023 (%)
Figure 47. Google LLC: Revenue Share, by Region, 2023 (%)
Figure 48. Amazon Web Services (Aws) : Net Sales, 2021-2023 ($Billion)
Figure 49. Amazon Web Services (Aws) : Revenue Share, by Segment, 2023 (%)
Figure 50. Amazon Web Services (Aws) : Revenue Share, by Region, 2023 (%)
Figure 51. Genesys Telecommunications: Net Sales, 2021-2023 ($Billion)
Figure 52. Genesys Telecommunications: Revenue Share, by Segment, 2023 (%)
Figure 53. Genesys Telecommunications: Revenue Share, by Region, 2023 (%)
Figure 54. Avaya Inc.: Net Sales, 2021-2023 ($Billion)
Figure 55. Avaya Inc.: Revenue Share, by Segment, 2023 (%)
Figure 56. Avaya Inc.: Revenue Share, by Region, 2023 (%)
Figure 57. Verint System Inc.: Net Sales, 2021-2023 ($Billion)
Figure 58. Verint System Inc.: Revenue Share, by Segment, 2023 (%)
Figure 59. Verint System Inc.: Revenue Share, by Region, 2023 (%)
Figure 60. Callminer: Net Sales, 2021-2023 ($Billion)
Figure 61. Callminer: Revenue Share, by Segment, 2023 (%)
Figure 62. Callminer: Revenue Share, by Region, 2023 (%)
Figure 63. Nexidia: Net Sales, 2021-2023 ($Billion)
Figure 64. Nexidia: Revenue Share, by Segment, 2023 (%)
Figure 65. Nexidia: Revenue Share, by Region, 2023 (%)
Figure 66. Nice Systems: Net Sales, 2021-2023 ($Billion)
Figure 67. Nice Systems: Revenue Share, by Segment, 2023 (%)
Figure 68. Nice Systems: Revenue Share, by Region, 2023 (%)
Figure 69. Calabrio: Net Sales, 2021-2023 ($Billion)
Figure 70. Calabrio: Revenue Share, by Segment, 2023 (%)
Figure 71. Calabrio: Revenue Share, by Region, 2023 (%)

Companies Mentioned

  • Micro Focus International PLC
  • Google LLC
  • Amazon Web Services (AWS)
  • Genesys Telecommunications
  • Avaya Inc.
  • Verint System Inc.
  • CallMiner
  • Nexidia
  • Nice Systems
  • Calabrio

Methodology

The analyst offers exhaustive research and analysis based on a wide variety of factual inputs, which largely include interviews with industry participants, reliable statistics, and regional intelligence. The in-house industry experts play an instrumental role in designing analytic tools and models, tailored to the requirements of a particular industry segment. The primary research efforts include reaching out participants through mail, tele-conversations, referrals, professional networks, and face-to-face interactions.

They are also in professional corporate relations with various companies that allow them greater flexibility for reaching out to industry participants and commentators for interviews and discussions.

They also refer to a broad array of industry sources for their secondary research, which typically include; however, not limited to:

  • Company SEC filings, annual reports, company websites, broker & financial reports, and investor presentations for competitive scenario and shape of the industry
  • Scientific and technical writings for product information and related preemptions
  • Regional government and statistical databases for macro analysis
  • Authentic news articles and other related releases for market evaluation
  • Internal and external proprietary databases, key market indicators, and relevant press releases for market estimates and forecast

Furthermore, the accuracy of the data will be analyzed and validated by conducting additional primaries with various industry experts and KOLs. They also provide robust post-sales support to clients.

Table Information

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