Digital payments in the U.S. are evolving rapidly, driven by mobile payments, BNPL growth, and the increasing adoption of alternative payment methods.
Digital Payments Surge, Yet Merchant Acceptance Remains a Hurdle
Digital and mobile payments continue to expand, with nearly 70% of online adults in the U.S. using them in the past three months. Despite this growth, less than 60% of small businesses accept digital wallets, while almost 95% support card payments, slowing broader adoption.
Crypto Ownership Increases, and BNPL Gains Popularity
Cryptocurrency ownership in the U.S. has exceeded 72 million in 2024, though usage for payments remains limited. Meanwhile, BNPL adoption continues to rise, with over 30 million Millennials and 25 million Gen Z consumers expected to use these services in 2024, reinforcing its role in digital commerce.
Cards Maintain Dominance, but New Payment Methods Emerge
Credit and debit cards remain the preferred payment methods, making up over 70% of traditional payments in North America in 2023, with credit card spending projected to surpass USD 3.8 trillion by 2025. At the same time, alternative payment options such as A2A transfers and real-time payments are gaining traction, reshaping the payment landscape.
Questions Covered in the report:
- How widely accepted were digital wallets among small businesses in 2024?
- How much is the BNPL market projected to be worth in 2025?
- What alternative payment methods were impacting card usage in 2024?
- What share of total U.S. retail sales is expected to come from E-Commerce by 2028?
- What challenges did merchants face in adopting digital payments in 2024?
Please note:
- For this report, the purchase of a Site license allows up to ten users within a given geographical location of of an organization access to the report
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Table of Contents
1. Key Takeaways - Report Summary2. Management Summary
Samples
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Companies Mentioned (Partial List)
A selection of companies mentioned in this report includes, but is not limited to:
- PayPal
- Apple Pay
- Venmo
- Cash App
- Zelle
- Google Wallet
- Samsung Pay
- Klarna
- Affirm
- Afterpay
- Amazon
- Walmart
- TikTok
- YouTube