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Ethical Collections: The Fair Debt Collection Practices Act and Beyond - Webinar (ONLINE EVENT: April 15, 2025)

  • Webinar

  • 90 Minutes
  • 15 April 2025 13:00 EST
  • Lorman Business Center, Inc.
  • ID: 6057051

Gain a Comprehensive Understanding of the FDCPA to Ensure Compliance and Foster Positive Relationships With Consumers while Avoiding Costly Mistakes

This presentation offers attendees an opportunity to gain a deeper understanding of the legal boundaries within which they must operate when collecting debts or advising clients on how to collect debts. By learning about the key provisions of the FDCPA, attendees will be better equipped to avoid costly violations and potential lawsuits. The presentation will outline best practices for ethical debt collection, emphasizing how to manage customer interactions in a way that complies with the law while still pursuing payment effectively.

Understanding the FDCPA will also help mitigate risks related to harassment, false representation, and unfair practices, all of which can result in severe penalties and fines. Additionally, by staying informed about the latest legal updates and enforcement trends, attendees can make more informed decisions when dealing with debtors, reducing the likelihood of disputes. Overall, this presentation provides attendees with the tools they need to maintain an ethical and professional approach to debt collection, ensuring long-term success, minimizing legal liabilities, and enhancing their reputation in the marketplace.

Credits

  • Live Webinar
    • AK CLE 1.5 including Ethics 1.5
    • AL CLE 1.5 including Ethics 1.5
    • AR CLE 1.5 including Ethics 1.5
    • Arizona CLE 1.5 including Ethics 1.5
    • CA MCLE 1.5 including Ethics 1.5
    • CT CLE 1.5 including Ethics 1.5
    • FL CLE 2.0 including Ethics 2
    • GA CLE 1.5 including Ethics 1.5
    • HI CLE 1.5 including Ethics 1.5
    • IA CLE 1.5 including Ethics 1.5
    • IL CLE 1.5 (Pending)
    • IN CLE 1.5 including Ethics 1.5
    • MN CLE 1.5 (Pending)
    • MO CLE 1.8 including Ethics 1.8
    • NH MCLE 1.5 including Ethics 1.5
    • NJ CLE 1.8 including Ethics 1.8
    • NM CLE 1.5 including Ethics 1.5
    • NV CLE 1.5 including Ethics 1.5
    • NY CLE 1.5 including Ethics and Professionalism 1.5
    • OH CLE 1.5 (Pending)
    • Live web approved for Professional Conduct
    • PA CLE 1.5 including Ethics 1.5
    • RI CLE 1.5 including Ethics 1.5
    • TN CLE 1.5 including Dual 1.5
    • VA CLE 1.5 (Pending)
    • VT CLE 1.5 including Ethics 1.5
    • WA CLE 1.5 including Ethics 1.5
    • WI CLE 1.5 (Pending)
    • WV MCLE 1.8 including Ethics 1.8
    • NALA 1.5 including Ethics 1.5
  • Recorded Course
    • AK CLE 1.5 including Ethics 1.5
    • AL CLE 1.5 including Ethics 1.5
    • AR CLE 1.5 including Ethics 1.5
    • Arizona CLE 1.5 including Ethics 1.5
    • CA MCLE 1.5 including Ethics 1.5
    • CO CLE 1.0 including Ethics 1
    • CT CLE 1.5 including Ethics 1.5
    • FL CLE 2.0 including Business Litigation 2; Ethics 2
    • GA CLE 1.5 including Ethics 1.5
    • HI CLE 1.5 including Ethics 1.5
    • IL CLE 1.5
    • IN CLE 1.5 including Ethics 1.5
    • KS CLE 1.5
    • KY CLE 1.5 including Ethics 1.5
    • LA CLE 1.5 including Ethics 1.5
    • MN CLE 1.5 including Ethics 1
    • MO CLE 1.8
    • NC CLE 1.5 including Ethics 1.5
    • ND CLE 1.5 including Ethics 1.5
    • NH MCLE 1.5 including Ethics 1.5
    • NJ CLE 1.8 including Ethics 1.8
    • NM CLE 1.5 including Ethics 1.5
    • NV CLE 1.5 including Ethics 1.5
    • NY CLE 1.5 including Ethics and Professionalism 1.5
    • OH CLE 1.5
    • OK CLE 2.0 including Ethics 2
    • OR CLE 1.5 including Ethics 1.5
    • PA CLE 1.5 including Ethics 1.5
    • RI CLE 1.5 including Ethics 1.5
    • SC CLE 1.5 including Ethics 1.5
    • TX MCLE 1.5 including Ethics 1.5
    • VA CLE 1.5 including Ethics 1.5
    • VT CLE 1.5 including Ethics 1.5
    • WA CLE 1.5 including Ethics 1.5
    • WI CLE 1.5
    • WV MCLE 1.8 including Ethics 1.8
    • NALA 1.5 including Ethics 1.5

Agenda

An Overview of the FDCPA
  • History and Origins
  • Purpose and Scope
  • Who Is Covered?
Prohibited Practices
  • Harassment
  • False Representations
  • Unfair Practices
  • Best Practices to Avoid Prohibited Acts
Consumer Rights and Protections
  • Right to Dispute
  • Right to Request Verification
  • Right to Cease and Desist
  • Best Practices to Honor Consumer Rights
Liability Issues/Enforcement of the FDCPA
  • Who Can Enforce?
  • Civil Penalties for Violations
  • Case Examples
Developing Issues/Hot Topics
  • Judicial: End of Chevron Deference
  • Administrative: Shift in Executive Power
  • Developing Case Law/Circuit Splits

Speakers

  • Melissa Tulis Smith
  • Ms Melissa Tulis Smith,
    Attorney ,
    Smith Debnam Narron Drake Saintsing & Myers, LLP


    • Creditors’ rights attorney practicing in Smith Debnam’s Raleigh, NC office and focusing on consumer collections
    • Licensed in North Carolina, South Carolina, Virginia and various federal courts.
    • American Bar Association, Business Law Section Member, Consumer Financial Services Committee Member, Young Lawyer Liaison to the Debt Collection and Bankruptcy Sub-committee
    • Chair-elect of the Litigation Section of the North Carolina Bar Association
    • Board member of the North Carolina Creditors Bar Association
    • Co-author of ‘Should Debt Collectors and Credit Furnishers Keep It in The Middle of the Road? Collateral Challenges to the Legal Validity of the Debt May Lead to Liability for Both Furnishers of Credit Information and for Debt Collectors’ Conference on Con-sumer Finance Law, Vol. 76, Nos. 1-2
    • Listed in Best Lawyers: Ones to Watch - 2025
    • J.D Degree, Campbell Law School; B.A. Degree, University of North Carolina at Chapel Hill

Who Should Attend

This live webinar is designed for attorneys. Other legal professionals may also benefit from attending.