North America Premium Messaging Market Size, Share & Trends Analysis Report By Product (A2P SMS, P2A MMS, A2P MMS, and P2A SMS), By Application (Entertainment & Media, BFSI, Hospitality, Outsourcing, Retail), By Country and Growth Forecast, 2024 - 2031

The North America Premium Messaging Market is expected to witness market growth of 8.2% CAGR during the forecast period (2024-2031).

The US market dominated the North America Premium Messaging Market by country in 2023, and is expected to continue to be a dominant market till 2031; thereby, achieving a market value of $31.10 billion by 2031. The Canada market is experiencing a CAGR of 10.4% during 2024-2031. Additionally, the Mexico market is expected to exhibit a CAGR of 9.6% during 2024-2031.



Premium messaging refers to high-value SMS, MMS, or Rich Communication Services (RCS) used primarily by businesses, enterprises, and organizations to communicate with customers through secure, reliable, and high-priority messaging services. Unlike standard person-to-person (P2P) messaging, premium messaging is typically Application-to-Person (A2P) or Person-to-Application (P2A), enabling businesses to send transactional notifications, promotional messages, authentication codes, customer support responses, and interactive content.

As businesses and enterprises shift towards digital transformation, premium messaging services have become essential for reaching customers, delivering transactional updates, and enabling interactive engagement. These messaging solutions are widely used across industries such as banking, finance, healthcare, retail, e-commerce, and logistics, where instant and secure messaging is crucial for operational efficiency. The growing reliance on mobile communication has led to a surge in demand for high-speed, authenticated, and personalized messaging services, making premium messaging an integral part of business communication strategies.

In Mexico, the BFSI sector has been a key contributor to the rising demand for premium messaging services. According to the Government of Mexico, in the second quarter of 2024, the finance and insurance sector's gross domestic product (GDP) reached $1.4 trillion MXN, marking a 3.89% increase from the previous quarter. This steady growth indicates a strong expansion of digital banking, mobile payments, and financial services, which rely on premium SMS for security and customer interaction. Mexican financial institutions use A2P SMS to send secure authentication codes, transaction alerts, and fraud prevention messages, ensuring seamless and safe digital banking experiences. As mobile banking adoption continues to rise in Mexico, the role of premium messaging in financial security and user engagement will become even more critical. Hence, the region will present lucrative growth opportunities for the market throughout the forecast period.

List of Key Companies Profiled

• Deutsche Telekom AG
• Orange S.A.
• Vodafone Group Plc
• China Telecom Corporation Limited
• Twilio, Inc.
• AT&T Inc.
• Sinch AB
• SoftBank Group Corporation
• Vonage Holdings Corp. (Ericsson AB)
• NTT Docomo, Inc. (NTT Data Corporation)

Market Report Segmentation

By Product

• A2P SMS
• P2A MMS
• A2P MMS
• P2A SMS

By Application

• Entertainment & Media
• BFSI
• Hospitality
• Outsourcing
• Retail
• Other Application

By Country

• US
• Canada
• Mexico
• Rest of North America