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Best Billing Practices & Tools (Recorded)

  • Training

  • 2 Hours
  • April 15, 2025
  • Massachusetts Continuing Legal Education, Inc. (MCLE)
  • ID: 6067705

Knowledge and strategies for efficient and effective billing

In today’s fast-paced legal environment, accurate billing is not just a financial necessity but also a reflection of professionalism and transparency. This program covers essential billing practices, including how to track time efficiently, manage client expectations, and avoid common pitfalls. Participants learn how to streamline their billing processes, improve client satisfaction, and ensure compliance with ethical guidelines. With a focus on both traditional and modern practices, this session provides valuable insights into optimizing timekeeping, invoicing, and payment collection strategies.

We discuss the main types of fees that lawyers typically charge, i.e., hourly, flat, and contingent, and how they apply to different types of cases. We also discuss best practices for drafting fee agreements and how to track tracking time and create time entries for client invoices. We examine some strategies for managing client expectations and how to effectively implement them into your practice.

Finally, we look at the latest billing tools, emphasizing those that integrate both active and passive time tracking systems. Active time tracking tools allow attorneys to log billable hours manually as they work, while passive systems automatically capture time spent on tasks and communications, ensuring no billable minute is overlooked. By understanding the strengths and limitations of each method, participants gain the skills to select and implement the most appropriate billing tools for their practices. We also examine how to use these tools to increase accuracy, reduce administrative burdens, and maintain ethical billing standards ultimately boosting profitability and client trust.

Course Content

10:00am - 10:05am - Welcome and Introduction

Sean T. Sullivan, Esq.,
Sullivan Law Group, LLC, Boston

10:05am - 10:25am - Ethical Consideration for Fees, Fee Agreements and Billing Practices

Sean T. Sullivan, Esq.,
Sullivan Law Group, LLC, Boston

Laura L. Keeler,
Lawyers Concerned for Lawyers (LCL | MassLOMAP)., Boston

Christopher K. Sweeney, Esq.,
Conn Kavanaugh Rosenthal Peisch & Ford LLP, Boston

10:25am - 10:45am - Main Types of Fees Lawyers Charge

Panel

10:45am - 11:05am - Efficient Time Tracking Techniques

Panel

11:05am - 11:25am - Best Billing Practices

Panel

11:25am - 11:45am - Overview of Billing Tools

Panel

11:45am - 12:00pm - "Ask the Experts" Q&A Session and Key Takeaways
Panel

Speakers

Chair

Sean T. Sullivan, Esq.,
Sullivan Law Group, LLC, Boston

Faculty

Laura L. Keeler,
Lawyers Concerned for Lawyers (LCL | MassLOMAP)., Boston

Christopher K. Sweeney, Esq.,
Conn Kavanaugh Rosenthal Peisch & Ford LLP, Boston