Connected Vending Machines

A Total of 11.4 Million Vending Machines Will Be Online by 2028

The first solutions for including connectivity in vending machines became commercially available more than two decades ago. It has however taken years for the technology to gain the interest of mainstream vending operators. The analyst estimates that around 44 percent of the world’s nearly 14.8 million vending machines are connected. The market has continued to gain momentum in recent years, where the demand for cashless payments has so far been a main driver, particularly following the COVID-19 pandemic. Vending telemetry is however anticipated to have a more transformational effect on the industry as these solutions enable operators to improve their operational efficiency.

The global installed base of connected vending machines reached close to an estimated 6.5 million units in 2023. The Rest of the World markets are estimated to represent the largest share of these machines with an installed base of around 2.5 million units. The growth in the Rest of the World markets is primarily driven by the increasing number of connected machines in China and Japan. North America is the second largest market with an estimated installed base of 2.3 million connected vending machines.

In Europe, the installed base of connected vending machines is believed to have reached around 1.8 million units. The analyst forecasts that the number of connected vending machines worldwide will grow at a compound annual growth rate (CAGR) of 11.8 percent to reach 11.4 million units by 2028. As a result, the global penetration rate will reach 71.3 percent at the end of the forecast period.

Highlights from the report:

Detailed analysis of the vending industry
Summary of the latest industry trends and developments
Updated in-depth profiles of key players in the vending telemetry and cashless payment markets
Reviews of vendor market shares and competitive dynamics
Perspectives on the impact of mobile wallet services
Extensive global and regional market forecasts lasting until 2028

The report answers the following questions:

How many of the world’s vending machines are online today?
What is the potential market size for vending telemetry solutions?
Which trends and developments are shaping the market?
When will cashless payments be commonplace in the vending industry?
How will emerging mobile wallet services affect the market?
How will the rise of micro markets affect the connected vending machine industry?
Which are the leading vending telemetry and cashless payment system vendors?

Who should read the report?

Connected Vending Machines is the foremost source of information about the adoption of wireless IoT solutions in the vending industry. Whether you are a device vendor, service provider, telecom operator, investor, consultant, or government agency, you will gain valuable insights from this in-depth research.

Executive Summary

1 Introduction

1.1 Overview of the vending machine industry
1.2 Vending industry players
1.2.1 Vending technology providers
1.2.2 Vending machine manufacturers
1.2.3 Product suppliers
1.2.4 Vending operators

2 Vending Telemetry and Cashless Payments

2.1 Vending telemetry and software
2.1.1 Remote monitoring of vending machines
2.1.2 Vending management systems
2.2 Payment systems
2.2.1 Coin mechanisms and bill validators
2.2.2 Cashless payments
2.2.3 Mobile phone payments and NFC
2.2.4 Biometric payments

3 Company Profiles and Strategies

3.1 Vending telemetry and cashless payment solution providers
3.1.1 aiKATE (VendLOG)
3.1.2 Boost inc
3.1.3 Cantaloupe
3.1.4 CCV
3.1.5 CircumTec
3.1.6 Datavend
3.1.7 Enginko
3.1.8 Hug-Witschi
3.1.9 Ingenico
3.1.10 InHand Networks
3.1.11 MatiPay
3.1.12 Mecsel
3.1.13 N-and Group (IVS Group)
3.1.14 Nayax
3.1.15 Parlevel Systems (365 Retail Markets)
3.1.16 PayRange
3.1.17 Payter
3.1.18 ProstoPay
3.1.19 S+M
3.1.20 Silkron
3.1.21 SmartNow
3.1.22 SmVend
3.1.23 Telemetron
3.1.24 Televend (INTIS)
3.1.25 UPPay
3.1.26 Vendekin Technologies
3.1.27 VendingMetrics
3.1.28 Vending on Track
3.1.29 Vendista
3.1.30 Vendon
3.1.31 Vendotek
3.1.32 Vendwatch Telematics
3.1.33 Vianet Group
3.2 Vending machine manufacturers
3.2.1 Automated Merchandising Systems
3.2.2 Azkoyen Group
3.2.3 Bianchi Vending
3.2.4 Crane Payment Innovations (Crane NXT)
3.2.5 Easy Touch
3.2.6 EVOCA Group
3.2.7 FAS International
3.2.8 Fastcorp Vending
3.2.9 Fuji Electric
3.2.10 Jofemar
3.2.11 Kimma
3.2.12 LE Vending
3.2.13 Magex
3.2.14 Micron Smart Vending
3.2.15 Rheavendors Group
3.2.16 Royal Vendors
3.2.17 SandenVendo
3.2.18 Seaga
3.2.19 Sielaff
3.2.20 TCN Group
3.2.21 Unicum
3.2.22 Westomatic
3.2.23 Wittern Group
3.2.24 XY Vending
3.3 Vending operators
3.3.1 Aramark
3.3.2 Asahi Group
3.3.3 Canteen
3.3.4 Chi Forest
3.3.5 Coca-Cola Bottlers Japan
3.3.6 Coca-Cola Europacific Partners
3.3.7 DyDo Group
3.3.8 Fenge Shishi (SF Express)
3.3.9 Ito En
3.3.10 IVS Group
3.3.11 Kirin
3.3.12 Nongfu Spring
3.3.13 Selecta
3.3.14 Sodexo
3.3.15 Suntory Group
3.3.16 UBOX
3.3.17 Want Want Group

4 Forecasts and Conclusions

4.1 Major connected vending technology suppliers
4.1.1 Europe
4.1.2 North America
4.1.3 Rest of World
4.2 Market forecasts
4.2.1 Connected vending machine market forecast in North America
4.2.2 Connected vending machine market forecast in Europe
4.2.3 Connected vending machine market forecast in Rest of World
4.3 Market trends and drivers
4.3.1 The case for vending telemetry and business intelligence improves
4.3.2 Cashless payments remain a strong driver for adding connectivity in vending . 110
4.3.3 Mobile wallet services are becoming ubiquitous
4.3.4 Roll-out of micro markets cannibalises on the vending machine park
4.3.5 Grab-and-Go machines provide new opportunities in the vending landscape .. 113
4.3.6 Consolidation drives growth of connectivity in vending machines
4.3.7 China to become a major driving force in the connected vending space

List of Figures

Figure 1.1: Vending machine density by region (World 2023)
Figure 1.2: Installed base of vending machines by country (EU27+3 2023)
Figure 1.3: Examples of vending machines
Figure 1.4: Examples of product suppliers and brands
Figure 2.1: Examples of VMS vendors
Figure 2.2: Bill validator and coin mechanism examples
Figure 2.3: Examples of cashless payment devices for open and closed systems
Figure 2.4: G-11 Cashless device from Cantaloupe supporting NFC mobile payments
Figure 3.1: VendLOG Cloud dashboard and mobile application
Figure 3.2: Cantaloupe’s Engage Series
Figure 3.3: Schematic overview of Cantaloupe’s platform
Figure 3.4: Enginko’s MCF-MARTE 4G
Figure 3.5: Ingenico’s Self/3000
Figure 3.6: InHand Networks’ InBOX712 and InPAD070S with a 7” touchscreen
Figure 3.7: MatiPay’s dashboard, electronic module and mobile application
Figure 3.8: Mecsel’s Smart vending device and VMS dashboard
Figure 3.9: Nayax’s VPOS Touch and VPOS Fusion
Figure 3.10: Parlevel PayPlus card reader and Parlevel VMS
Figure 3.11: PayRange’s cloud-based VendSights VMS and app interface
Figure 3.12: Payter’s Apollo terminal
Figure 3.13: S+M’s Vencube device
Figure 3.14: Silkron’s Vendron BoxCore5 for smart vending functionality
Figure 3.15: SmartNow gateway
Figure 3.16: SmVend’s telemetry device
Figure 3.17: Telemetron’s modem and Android application
Figure 3.18: Televend system overview
Figure 3.19: UPPay’s UPBox device
Figure 3.20: Vending on Track’s telemetry device
Figure 3.21: Overview of Vendon’s IoT solution
Figure 3.22: Vendotek’s VN terminal
Figure 3.23: Vendwatch’s VM Connect
Figure 3.24: Vianet telemetry device for vending machines
Figure 3.25: Product portfolios of vending machine manufacturers (2024)
Figure 3.26: The Coges ENGINE CONNECT with integrated telemetry
Figure 3.27: Bianchi Vending’s Intuity, Agily and Flessy machines
Figure 3.28: Crane Cora telemetry device and AlioNote all-in-one card reader
Figure 3.29: Necta’s Maestro Touch and Newis’ Televend Newis Edition
Figure 3.30: Jofemar’s J-LINK Gateway device used for J-SUITE telemetry
Figure 3.31: Micron’s smart software system mobile dashboard
Figure 3.32: Overview of Unicum’s uOnline telemetry system
Figure 4.1: Installed base of connected vending machines by vendor (World Q4-2023)
Figure 4.2: Installed base of connected vending machines by vendor (Europe 2023)
Figure 4.3: Installed base of connected vending machines by vendor (N. America 2023)
Figure 4.4: Installed base of connected vending machines (World 2023-2028)
Figure 4.5: Connected vending machine market forecast (North America 2023-2028)
Figure 4.6: Connected vending machine market forecast (Europe 2023-2028)
Figure 4.7: Connected vending machine market forecast (Rest of World 2023-2028)

Companies Mentioned (Partial List)

A selection of companies mentioned in this report includes, but is not limited to:

aiKATE (VendLOG)
Boost inc
Cantaloupe
CCV
CircumTec
Datavend
Enginko
Hug-Witschi
Ingenico
InHand Networks
MatiPay
Mecsel
N-and Group (IVS Group)
Nayax
Parlevel Systems (365 Retail Markets)
PayRange
Payter
ProstoPay
S+M
Silkron
SmartNow
SmVend
Telemetron
Televend (INTIS)
UPPay
Vendekin Technologies
VendingMetrics
Vending on Track
Vendista
Vendon
Vendotek
Vendwatch Telematics
Vianet Group
Vending machine manufacturers
Automated Merchandising Systems
Azkoyen Group
Bianchi Vending
Crane Payment Innovations (Crane NXT)
Easy Touch
EVOCA Group
FAS International
Fastcorp Vending
Fuji Electric
Jofemar
Kimma
LE Vending
Magex
Micron Smart Vending
Rheavendors Group
Royal Vendors
SandenVendo
Seaga
Sielaff
TCN Group
Unicum
Westomatic
Wittern Group
XY Vending
Vending operators
Aramark
Asahi Group
Canteen
Chi Forest
Coca-Cola Bottlers Japan
Coca-Cola Europacific Partners
DyDo Group
Fenge Shishi (SF Express)
Ito En
IVS Group
Kirin
Nongfu Spring
Selecta
Sodexo
Suntory Group
UBOX
Want Want Group

Methodology

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Table Information

Report Attribute	Details
No. of Pages	120
Published	October 2024
Forecast Period	2023 - 2028
Estimated Market Value in 2023	5.8 Million Units
Forecasted Market Value by 2028	12.3 Million Units
Compound Annual Growth Rate	16.4%
Regions Covered	Global

License	Format	Properties	Price
SINGLE USER LICENSE PDF and Excel	The electronic report will be emailed to you. The file formats are PDF and Excel.	This is a single user license, allowing one user access to the product.	€1000EUR$1,096USD£864GBP
1 - 10 USER LICENSE PDF and Excel	The electronic report will be emailed to you. The file formats are PDF and Excel.	This is a 1-10 user license, allowing up to ten users have access to the product.	€1500EUR$1,645USD£1,296GBP
ENTERPRISE LICENSE PDF and Excel	The electronic report will be emailed to you. The file formats are PDF and Excel.	This is an enterprise license, allowing all employees within your organization access to the product.	€2000EUR$2,193USD£1,728GBP

Connected Vending Machines - 6th Edition

Highlights from the report:

The report answers the following questions:

Who should read the report?

Table of Contents

Companies Mentioned (Partial List)

Methodology

Table Information

Highlights from the report:

The report answers the following questions:

Who should read the report?

Table of Contents

Companies Mentioned (Partial List)

Methodology

Table Information

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About the Connected Vending Machine Market