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Results for tag: "Call Center Software"

Cloud Based Contact Centre Global Market Report 2023 - Product Thumbnail Image

Cloud Based Contact Centre Global Market Report 2023

  • Report
  • April 2023
  • 200 Pages
  • Global
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EUR$2,450USDGBP
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Indonesian Contact Center Applications Market, Forecast to 2024 - Product Thumbnail Image

Indonesian Contact Center Applications Market, Forecast to 2024

  • Report
  • July 2019
  • 30 Pages
  • Indonesia
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EUR$4,950USDGBP
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New Zealand Contact Center Applications Market, Forecast to 2024 - Product Thumbnail Image

New Zealand Contact Center Applications Market, Forecast to 2024

  • Report
  • July 2019
  • 31 Pages
  • New Zealand
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South Korean Contact Center Applications Market, Forecast to 2024 - Product Thumbnail Image

South Korean Contact Center Applications Market, Forecast to 2024

  • Report
  • July 2019
  • 31 Pages
  • South Korea
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Thai Contact Center Applications Market, Forecast 2024 - Product Thumbnail Image

Thai Contact Center Applications Market, Forecast 2024

  • Report
  • July 2019
  • 31 Pages
  • Thailand
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EUR$4,950USDGBP
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EUR$4,950USDGBP
Australian Contact Center Applications Market, Forecast to 2024 - Product Thumbnail Image

Australian Contact Center Applications Market, Forecast to 2024

  • Report
  • July 2019
  • 32 Pages
  • Australia
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EUR$4,950USDGBP
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Hong Kong Contact Center Applications Market, Forecast to 2024 - Product Thumbnail Image

Hong Kong Contact Center Applications Market, Forecast to 2024

  • Report
  • July 2019
  • 30 Pages
  • Hong Kong
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EUR$4,950USDGBP
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The Call Center Software market is a subset of the larger Software market. It is composed of software solutions that enable businesses to manage customer service operations, such as customer service representatives, customer service queues, and customer service analytics. These solutions are designed to help businesses improve customer service operations, increase customer satisfaction, and reduce operational costs. Call Center Software solutions typically include features such as automated call routing, call recording, customer service analytics, and customer service reporting. Additionally, many solutions offer integration with other software solutions, such as CRM and ERP systems, to provide a comprehensive customer service experience. Some of the companies in the Call Center Software market include Five9, Genesys, NICE inContact, 8x8, Talkdesk, Zendesk, Avaya, Cisco, and Mitel. Show Less Read more