The Brazil market dominated the LAMEA Queue Management System Market by Country in 2023, and would continue to be a dominant market till 2031; thereby, achieving a market value of $24.5 million by 2031. The Argentina market is showcasing a CAGR of 9.5% during (2024 - 2031). Additionally, The UAE market would register a CAGR of 8.5% during (2024 - 2031).
Queue management systems are employed in theme parks and attractions to manage ride queues, ticketing processes, and guest flow. They help optimize ride capacity, minimize wait times, and enhance the overall guest experience. Queue management systems increasingly integrate with digital technologies such as mobile apps, self-service kiosks, and virtual queuing platforms. This trend allows for seamless customer experiences, where customers can join queues remotely, receive real-time updates, and interact with businesses through multiple channels.
South Africa has many tourist attractions, including wildlife reserves, national parks, cultural heritage sites, and adventure destinations. Public transportation facilitates travel within South Africa’s cities and regions. The hospitality industry in South Africa encompasses a wide variety of establishments that provide services to business and leisure travelers, including hotels, resorts, lodges, and guesthouses. Thus, due to these aspects, the queue management system market will expand across the LAMEA region in upcoming years.
Based on Mode, the market is segmented into Virtual Queuing, and Non-Virtual Queuing. Based on Application, the market is segmented into Customer Service, Reporting & Analytics, Appointment Management, Query Handling, Real-Time Monitoring, In-Store Management, and Others. Based on Enterprise Size, the market is segmented into Large Enterprises, and SMEs. Based on Deployment Model, the market is segmented into On-Premise, and Cloud. Based on Offering, the market is segmented into Hardware, Software, and Services. Based on Queue Type, the market is segmented into Structured Queue, Unstructured Queue, Kiosk Queue, and Mobile Queue. Based on Vertical, the market is segmented into BFSI, Government & Public Sector, Energy & Utilities, Healthcare & Lifesciences, Travel & Hospitality, Education, Retail, IT & Telecom, and Others. Based on countries, the market is segmented into Brazil, Argentina, UAE, Saudi Arabia, South Africa, Nigeria, and Rest of LAMEA.
List of Key Companies Profiled
- Advantech Co., Ltd.
- JRNI
- AKIS Technologies
- Aurionpro Solutions Limited
- Awebstar Technologies Pte Ltd
- Lavi Industries
- QLess, Inc. (Palisades Growth Capital)
- Qminder Limited
- MaliaTec (Malia Group)
- Q-MATIC Group AB
Market Report Segmentation
By Mode- Virtual Queuing
- Non-Virtual Queuing
- Customer Service
- Reporting & Analytics
- Appointment Management
- Query Handling
- Real-Time Monitoring
- In-Store Management
- Others
- Large Enterprises
- SMEs
- On-Premise
- Cloud
- Hardware
- Software
- Services
- Structured Queue
- Unstructured Queue
- Kiosk Queue
- Mobile Queue
- BFSI
- Government & Public Sector
- Energy & Utilities
- Healthcare & Lifesciences
- Travel & Hospitality
- Education
- Retail
- IT & Telecom
- Others
- Brazil
- Argentina
- UAE
- Saudi Arabia
- South Africa
- Nigeria
- Rest of LAMEA
Table of Contents
Companies Mentioned
- Advantech Co., Ltd.
- JRNI
- AKIS Technologies
- Aurionpro Solutions Limited
- Awebstar Technologies Pte Ltd
- Lavi Industries
- QLess, Inc. (Palisades Growth Capital)
- Qminder Limited
- MaliaTec (Malia Group)
- Q-MATIC Group AB
Methodology
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