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Smart Advisor - Global Strategic Business Report

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    Report

  • 210 Pages
  • March 2025
  • Region: Global
  • Global Industry Analysts, Inc
  • ID: 5968950
The global market for Smart Advisor was valued at US$7.9 Billion in 2024 and is projected to reach US$22.7 Billion by 2030, growing at a CAGR of 19.3% from 2024 to 2030. This comprehensive report provides an in-depth analysis of market trends, drivers, and forecasts, helping you make informed business decisions.

Global Smart Advisor Market - Key Trends and Drivers Summarized

Smart advisors, powered by advancements in AI, machine learning, and natural language processing (NLP), are transforming decision-making and operational processes across various industries. These intelligent systems enhance efficiency by automating complex tasks and providing data-driven insights, guiding users in making smarter decisions. They are designed to interact in a human-like manner due to their sophisticated NLP capabilities, increasing their utility in customer service roles. The rapid proliferation of smartphones and mobile internet also plays a crucial role in the widespread adoption of smart advisors, as it allows consumers to access these services from anywhere, thereby facilitating real-time decision-making in areas such as shopping, health, and finance. This integration of AI into daily activities and decision-making processes is making smart advisors a staple in both business and personal applications.

In sector-specific applications, smart advisors are revolutionizing service delivery and client engagement. In the financial industry, robo-advisors offer automated, algorithm-driven financial planning services with minimal human supervision, capable of analyzing extensive data to manage investments and customize advice according to individual financial goals and risk profiles. Healthcare benefits from smart advisors through enhanced diagnostic accuracy and personalized patient care planning, improving both the efficiency and quality of healthcare delivery. These systems analyze vast amounts of medical and patient data, supporting healthcare professionals in making faster, more informed decisions. Similarly, in retail, smart advisors power chatbots and virtual assistants to optimize customer service by providing personalized shopping advice and support, significantly enhancing customer experience and boosting sales.

The integration of smart advisors extends to manufacturing and energy sectors, optimizing production lines and energy distribution. In smart manufacturing, these advisors predict maintenance needs, manage inventories, and streamline operations, increasing productivity while cutting costs. In the energy sector, they optimize the management of resources and distribution networks by analyzing data from smart grids to predict demand and identify potential outages, promoting more efficient and sustainable energy use. However, the deployment of smart advisors is not without challenges. Concerns such as data privacy, the need for extensive training datasets, and potential impacts on employment due to automation are pivotal issues that need addressing. Additionally, the effectiveness of these systems heavily relies on the quality and scope of the data they process, emphasizing the importance of robust data management strategies to maximize their potential benefits.

Report Scope

The report analyzes the Smart Advisor market, presented in terms of market value (US$ Thousand). The analysis covers the key segments and geographic regions outlined below.

Segments

Type (Software, Services); Usage (Mobile Platform, Websites, Social Media, Contact Centers); Vertical (Retail, Healthcare, BFSI, Government, Travel & Hospitality, Other Verticals).

Geographic Regions/Countries

World; United States; Canada; Japan; China; Europe (France; Germany; Italy; United Kingdom; and Rest of Europe); Asia-Pacific; Rest of World.

Key Insights:

  • Market Growth: Understand the significant growth trajectory of the Smart Advisor Software segment, which is expected to reach US$12.6 Billion by 2030 with a CAGR of a 17%. The Smart Advisor Services segment is also set to grow at 22.6% CAGR over the analysis period.
  • Regional Analysis: Gain insights into the U.S. market, valued at $2.1 Billion in 2024, and China, forecasted to grow at an impressive 18.4% CAGR to reach $3.5 Billion by 2030. Discover growth trends in other key regions, including Japan, Canada, Germany, and the Asia-Pacific.

Report Features:

  • Comprehensive Market Data: Independent analysis of annual sales and market forecasts in US$ Million from 2024 to 2030.
  • In-Depth Regional Analysis: Detailed insights into key markets, including the U.S., China, Japan, Canada, Europe, Asia-Pacific, Latin America, Middle East, and Africa.
  • Company Profiles: Coverage of major players such as Cisco Systems, Inc., Crozdesk, GupShup, Hexagon AB, Ivanti, Inc. and more.
  • Complimentary Updates: Receive free report updates for one year to keep you informed of the latest market developments.

Why You Should Buy This Report:

  • Detailed Market Analysis: Access a thorough analysis of the Global Smart Advisor Market, covering all major geographic regions and market segments.
  • Competitive Insights: Get an overview of the competitive landscape, including the market presence of major players across different geographies.
  • Future Trends and Drivers: Understand the key trends and drivers shaping the future of the Global Smart Advisor Market.
  • Actionable Insights: Benefit from actionable insights that can help you identify new revenue opportunities and make strategic business decisions.

Key Questions Answered:

  • How is the Global Smart Advisor Market expected to evolve by 2030?
  • What are the main drivers and restraints affecting the market?
  • Which market segments will grow the most over the forecast period?
  • How will market shares for different regions and segments change by 2030?
  • Who are the leading players in the market, and what are their prospects?

Some of the 23 major companies featured in this Smart Advisor market report include:

  • Cisco Systems, Inc.
  • Crozdesk
  • GupShup
  • Hexagon AB
  • Ivanti, Inc.
  • Kore.ai
  • Mitchell International
  • Oracle Corporation
  • Prognost Systems GmbH

Table of Contents

I. METHODOLOGYII. EXECUTIVE SUMMARY
1. MARKET OVERVIEW
  • Influencer Market Insights
  • World Market Trajectories
  • Global Economic Update
  • Smart Advisor - Global Key Competitors Percentage Market Share in 2025 (E)
  • Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2025 (E)
2. FOCUS ON SELECT PLAYERS
3. MARKET TRENDS & DRIVERS
  • AI Revolution Propels Smart Advisors to New Heights
  • Consumer Demand for Personalized Services Accelerates Market Growth of Smart Advisors
  • Technological Convergence Creates Synergies Between Smart Advisors and Wearable Tech
  • Data Privacy Concerns Generate Challenges and Opportunities in Smart Advisor Adoption
  • Evolving Customer Service Expectations Propel Smart Advisors as Essential Tools
  • Financial Sector’s Embrace of Smart Advisors Spurs Innovation in Automated Advisory
  • Healthcare Trends Toward Telemedicine Sustain Growth in Smart Advisor Applications
  • Retail Transformation Through AI-Driven Smart Advisors Enhances Customer Interaction
4. GLOBAL MARKET PERSPECTIVE
  • Table 1: World Smart Advisor Market Analysis of Annual Sales in US$ Million for Years 2021 through 2030
  • Table 2: World Recent Past, Current & Future Analysis for Smart Advisor by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
  • Table 3: World Historic Review for Smart Advisor by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2021 through 2023 and % CAGR
  • Table 4: World 9-Year Perspective for Smart Advisor by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2021, 2025 & 2030
  • Table 5: World Recent Past, Current & Future Analysis for Software by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
  • Table 6: World Historic Review for Software by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2021 through 2023 and % CAGR
  • Table 7: World 9-Year Perspective for Software by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021, 2025 & 2030
  • Table 8: World Recent Past, Current & Future Analysis for Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
  • Table 9: World Historic Review for Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2021 through 2023 and % CAGR
  • Table 10: World 9-Year Perspective for Services by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021, 2025 & 2030
  • Table 11: World Recent Past, Current & Future Analysis for Government by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
  • Table 12: World Historic Review for Government by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2021 through 2023 and % CAGR
  • Table 13: World 9-Year Perspective for Government by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021, 2025 & 2030
  • Table 14: World Recent Past, Current & Future Analysis for Travel & Hospitality by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
  • Table 15: World Historic Review for Travel & Hospitality by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2021 through 2023 and % CAGR
  • Table 16: World 9-Year Perspective for Travel & Hospitality by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021, 2025 & 2030
  • Table 17: World Recent Past, Current & Future Analysis for Other Verticals by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
  • Table 18: World Historic Review for Other Verticals by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2021 through 2023 and % CAGR
  • Table 19: World 9-Year Perspective for Other Verticals by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021, 2025 & 2030
  • Table 20: World Recent Past, Current & Future Analysis for Retail by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
  • Table 21: World Historic Review for Retail by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2021 through 2023 and % CAGR
  • Table 22: World 9-Year Perspective for Retail by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021, 2025 & 2030
  • Table 23: World Recent Past, Current & Future Analysis for Healthcare by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
  • Table 24: World Historic Review for Healthcare by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2021 through 2023 and % CAGR
  • Table 25: World 9-Year Perspective for Healthcare by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021, 2025 & 2030
  • Table 26: World Recent Past, Current & Future Analysis for BFSI by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
  • Table 27: World Historic Review for BFSI by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2021 through 2023 and % CAGR
  • Table 28: World 9-Year Perspective for BFSI by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021, 2025 & 2030
  • Table 29: World Recent Past, Current & Future Analysis for Mobile Platform by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
  • Table 30: World Historic Review for Mobile Platform by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2021 through 2023 and % CAGR
  • Table 31: World 9-Year Perspective for Mobile Platform by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021, 2025 & 2030
  • Table 32: World Recent Past, Current & Future Analysis for Websites by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
  • Table 33: World Historic Review for Websites by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2021 through 2023 and % CAGR
  • Table 34: World 9-Year Perspective for Websites by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021, 2025 & 2030
  • Table 35: World Recent Past, Current & Future Analysis for Social Media by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
  • Table 36: World Historic Review for Social Media by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2021 through 2023 and % CAGR
  • Table 37: World 9-Year Perspective for Social Media by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021, 2025 & 2030
  • Table 38: World Recent Past, Current & Future Analysis for Contact Centers by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
  • Table 39: World Historic Review for Contact Centers by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2021 through 2023 and % CAGR
  • Table 40: World 9-Year Perspective for Contact Centers by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2021, 2025 & 2030
III. MARKET ANALYSIS
UNITED STATES
  • Smart Advisor Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2025 (E)
CANADA
JAPAN
  • Smart Advisor Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2025 (E)
CHINA
  • Smart Advisor Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2025 (E)
EUROPE
  • Smart Advisor Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2025 (E)
FRANCE
  • Smart Advisor Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2025 (E)
GERMANY
  • Smart Advisor Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2025 (E)
ITALY
UNITED KINGDOM
  • Smart Advisor Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2025 (E)
REST OF EUROPE
ASIA-PACIFIC
  • Smart Advisor Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2025 (E)
REST OF WORLDIV. COMPETITION

Companies Mentioned (Partial List)

A selection of companies mentioned in this report includes, but is not limited to:

  • Cisco Systems, Inc.
  • Crozdesk
  • GupShup
  • Hexagon AB
  • Ivanti, Inc.
  • Kore.ai
  • Mitchell International
  • Oracle Corporation
  • Prognost Systems GmbH

Table Information