Field Service Management (FSM) software helps businesses coordinate and dispatch field service workers. The bulk of clients include manufacturers, telecommunications companies, wholesalers and retailers. Even so, FSM software is used by a multitude of markets. Most clients are small or medium-sized businesses that exhibit a boost in operational efficiency through FSM solutions. Larger companies often have in-house products that handle similar issues, eliminating the need for FSM software.Field day: Demand from the industry's core client base is likely to increase
Companies in this industry develop and publish software designed to assist in the tracking and dispatching of field service technicians and the dissemination of appropriate data to those technicians. Software developed by this industry can track inventory and help automate fleet dispatch assignments.
This report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecasts, growth rates and an analysis of the industry key players and their market shares.
Table of Contents
ABOUT THIS INDUSTRY- Industry Definition
- Main Activities
- Similar Industries
- Additional Resources
INDUSTRY PERFORMANCE
- Executive Summary
- Key External Drivers
- Current Performance
- Industry Outlook
- Industry Life Cycle
- Supply Chain
- Products & Services
- Demand Determinants
- Major Markets
- International Trade
- Business Locations
- Market Share Concentration
- Key Success Factors
- Cost Structure Benchmarks
- Basis of Competition
- Barriers to Entry
- Industry Globalization
OPERATING CONDITIONS
- Capital Intensity
- Technology & Systems
- Revenue Volatility
- Regulation & Policy
- Industry Assistance
- Industry Data
- Annual Change
- Key Ratios
Companies Mentioned (Partial List)
A selection of companies mentioned in this report includes, but is not limited to:
- Sap Se
- Oracle Corporation
- Ptc Inc.
Methodology
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