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Field Service Management (FSM) is a type of computing service that enables organizations to manage and optimize their field service operations. It provides a comprehensive suite of tools and features to help organizations manage their field service operations, including scheduling, dispatching, customer service, asset management, and analytics. FSM solutions enable organizations to streamline their operations, improve customer service, and reduce operational costs.
FSM solutions are used by a variety of organizations, including utilities, telecommunications, healthcare, and manufacturing. These solutions enable organizations to manage their field service operations more efficiently and effectively, while providing customers with a better experience.
Some of the leading companies in the FSM market include ServiceMax, ClickSoftware, Astea International, IFS, and FieldAware. These companies provide a range of FSM solutions to help organizations manage their field service operations more effectively. Show Less Read more