Field Service Management Market Report 2026

The field service management market size has grown rapidly in recent years. It will grow from $5.12 billion in 2025 to $5.88 billion in 2026 at a compound annual growth rate (CAGR) of 15%. The growth in the historic period can be attributed to expansion of service-based business models, increasing complexity of field operations, growth of mobile workforce deployment, rising customer service expectations, adoption of enterprise software solutions.

The field service management market size is expected to see rapid growth in the next few years. It will grow to $10.09 billion in 2030 at a compound annual growth rate (CAGR) of 14.4%. The growth in the forecast period can be attributed to increasing demand for remote service optimization, rising integration of iot-enabled assets, expansion of data-driven field operations, growing adoption of subscription-based FSM solutions, increasing focus on workforce productivity analytics. Major trends in the forecast period include increasing adoption of cloud-based fsm platforms, growing use of ai-driven scheduling tools, rising integration of mobile workforce applications, expansion of predictive maintenance capabilities, enhanced focus on real-time service visibility.

The increasing adoption of automation and digitalization is expected to propel the growth of the field service management market in the forecast period. Automation and digitalization are used for the automatic execution of tasks at a particular interval with the use of digital technology. The advantages of adopting automation and digitalization in field service management are optimal utilization of resources, effective tracking and monitoring of resources, and lower operational costs. For instance, in September 2023, according to Cavintek Inc., a US-based company that provides workflow automation as well as productivity applications, more than 80% of corporate executives reported hastening work process automation and increasing the usage of remote work. 43% of organizations intend to minimize their staff by implementing automation technology. Therefore, the increasing demand for automation and digitalization drives the growth of the field service management market.

Major companies in the field service management market are focusing on technological innovations, such as AI-driven scheduling and mobile applications, to improve operational efficiency and enhance service delivery for field teams across various industries. Workiz Genius is a comprehensive field service management platform designed to help businesses in the home services sector streamline operations, manage tasks, and enhance communication between field teams and customers. For instance, in March 2024, Workiz, a US-based software company, introduced 'Genius,' an intuitive AI-powered toolkit that is transforming the field service industry by seamlessly integrating advanced technology with solutions that empower field service management professionals to communicate with their clients and operate their businesses more effectively. This tool adapts and learns, serving as a personalized intelligent assistant for users by offering valuable suggestions and insights, allowing service professionals to concentrate on their core competencies.

In January 2023, PTC Inc., a US-based software company, acquired ServiceMax for an undisclosed amount. This acquisition is intended to strengthen PTC's closed-loop product lifecycle management (PLM) strategy by incorporating field service management capabilities and expanding the digital thread of product information into enterprise asset management. ServiceMax is a US-based company that offers field service management solutions.

Major companies operating in the field service management market include Accruent LLC, Acumatica Inc., Comarch SA, FieldAware Group Ltd., Geoconcept SAS, Kirona Solutions Ltd., IFS AB, International Business Machines Corporation, Microsoft Corporation, Mize Inc., OverIT S. p. A, Praxedo SAS, Salesforce. com Inc., SAP SE, ServiceMax Inc., Trimble Inc., Zinier Inc., ServicePower Inc., Oracle Corporation, Accenture plc., Cisco Systems Inc., FieldEZ Technologies Pvt LTD, ABB Ltd., Advanced Distribution Solutions Inc., AgileField LLC, ServiceTitan Inc., ServiceNow Inc.

North America was the largest region in the field service management market in 2025. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the field service management market report are Asia-Pacific, South East Asia, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the field service management market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Taiwan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The field service management market includes revenues earned by entities by providing services such as sales force automation, enablement, revenue optimization, sales engagement, territory planning, partner relationship management. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

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