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Retailing in the United Arab Emirates

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    Report

  • 136 Pages
  • February 2022
  • Region: United Arab Emirates
  • Euromonitor International
  • ID: 1203460
In 2021, the United Arab Emirates witnessed a gradual economic recovery, mainly thanks to the return of tourists and a COVID-19 crisis largely under control. Pent-up demand from the previous year fuelled high levels of discretionary spending, and strong hiring resumed amongst firms based in the country, easing some of the middle class jitters that were prevalent even amongst those with a steady income.

The Retailing in United Arab Emirates report offers insight into key trends and developments driving the industry. The report examines all retail channels to provide sector insight. Channels include hypermarkets, supermarkets, discounters, convenience stores, mixed retailers, health and beauty retailers, clothing and footwear retailers, furniture and furnishing stores, DIY and hardware stores, durable goods retailers, leisure and personal goods retailers. There are profiles of leading retailers, with analysis of their performance and the challenges they face. There is also analysis of non-store retailing: vending; homeshopping; internet retailing; direct selling, as available.

Product coverage: Non-Store Retailing, Store-Based Retailing.

Data coverage: market sizes (historic and forecasts), company shares, brand shares and distribution data.

Why buy this report?

  • Get a detailed picture of the Retailing market;
  • Pinpoint growth sectors and identify factors driving change;
  • Understand the competitive environment, the market’s major players and leading brands;
  • Use five-year forecasts to assess how the market is predicted to develop.

The publisher has over 40 years' experience of publishing market research reports, business reference books and online information systems. With offices in London, Chicago, Singapore, Shanghai, Dubai, Cape Town, Santiago, Sydney, Tokyo and Bangalore and a network of over 800 analysts worldwide, the publisher has a unique capability to develop reliable information resources to help drive informed strategic planning.

Table of Contents

RETAILING IN THE UNITED ARAB EMIRATES
EXECUTIVE SUMMARY
  • Retailing in 2021: The big picture
  • Dramatic legislative changes in the United Arab Emirates
  • Localisation
  • What next for retailing?
OPERATING ENVIRONMENT
  • Informal retailing
  • Opening hours
  • Summary 1 Standard Opening Hours by Channel Type 2022
  • Physical retail landscape
  • Cash and carry
  • Seasonality
  • Payments
  • Delivery and collection
  • Emerging business models
MARKET DATA
  • Table 1 Sales in Retailing by Store-based vs Non-Store: Value 2016-2021
  • Table 2 Sales in Retailing by Store-based vs Non-Store: % Value Growth 2016-2021
  • Table 3 Sales in Store-based Retailing by Channel: Value 2016-2021
  • Table 4 Sales in Store-based Retailing by Channel: % Value Growth 2016-2021
  • Table 5 Store-based Retailing Outlets by Channel: Units 2016-2021
  • Table 6 Store-based Retailing Outlets by Channel: % Unit Growth 2016-2021
  • Table 7 Sales in Non-Store Retailing by Channel: Value 2016-2021
  • Table 8 Sales in Non-Store Retailing by Channel: % Value Growth 2016-2021
  • Table 9 Grocery Retailers: Value Sales, Outlets and Selling Space 2016-2021
  • Table 10 Grocery Retailers: Value Sales, Outlets and Selling Space: % Growth 2016-2021
  • Table 11 Sales in Grocery Retailers by Channel: Value 2016-2021
  • Table 12 Sales in Grocery Retailers by Channel: % Value Growth 2016-2021
  • Table 13 Grocery Retailers Outlets by Channel: Units 2016-2021
  • Table 14 Grocery Retailers Outlets by Channel: % Unit Growth 2016-2021
  • Table 15 Non-Grocery Specialists: Value Sales, Outlets and Selling Space 2016-2021
  • Table 16 Non-Grocery Specialists: Value Sales, Outlets and Selling Space: % Growth 2016-2021
  • Table 17 Sales in Non-Grocery Specialists by Channel: Value 2016-2021
  • Table 18 Sales in Non-Grocery Specialists by Channel: % Value Growth 2016-2021
  • Table 19 Non-Grocery Specialists Outlets by Channel: Units 2016-2021
  • Table 20 Non-Grocery Specialists Outlets by Channel: % Unit Growth 2016-2021
  • Table 21 Mixed Retailers: Value Sales, Outlets and Selling Space 2016-2021
  • Table 22 Mixed Retailers: Value Sales, Outlets and Selling Space: % Growth 2016-2021
  • Table 23 Sales in Mixed Retailers by Channel: Value 2016-2021
  • Table 24 Sales in Mixed Retailers by Channel: % Value Growth 2016-2021
  • Table 25 Mixed Retailers Outlets by Channel: Units 2016-2021
  • Table 26 Mixed Retailers Outlets by Channel: % Unit Growth 2016-2021
  • Table 27 Retailing GBO Company Shares: % Value 2017-2021
  • Table 28 Retailing GBN Brand Shares: % Value 2018-2021
  • Table 29 Store-based Retailing GBO Company Shares: % Value 2017-2021
  • Table 30 Store-based Retailing GBN Brand Shares: % Value 2018-2021
  • Table 31 Store-based Retailing LBN Brand Shares: Outlets 2018-2021
  • Table 32 Non-Store Retailing GBO Company Shares: % Value 2017-2021
  • Table 33 Non-Store Retailing GBN Brand Shares: % Value 2018-2021
  • Table 34 Grocery Retailers GBO Company Shares: % Value 2017-2021
  • Table 35 Grocery Retailers GBN Brand Shares: % Value 2018-2021
  • Table 36 Grocery Retailers LBN Brand Shares: Outlets 2018-2021
  • Table 37 Grocery Retailers LBN Brand Shares: Selling Space 2018-2021
  • Table 38 Non-Grocery Specialists GBO Company Shares: % Value 2017-2021
  • Table 39 Non-Grocery Specialists GBN Brand Shares: % Value 2018-2021
  • Table 40 Non-Grocery Specialists LBN Brand Shares: Outlets 2018-2021
  • Table 41 Non-Grocery Specialists LBN Brand Shares: Selling Space 2018-2021
  • Table 42 Mixed Retailers GBO Company Shares: % Value 2017-2021
  • Table 43 Mixed Retailers GBN Brand Shares: % Value 2018-2021
  • Table 44 Mixed Retailers LBN Brand Shares: Outlets 2018-2021
  • Table 45 Mixed Retailers LBN Brand Shares: Selling Space 2018-2021
  • Table 46 Forecast Sales in Retailing by Store-based vs Non-Store: Value 2021-2026
  • Table 47 Forecast Sales in Retailing by Store-based vs Non-Store: % Value Growth 2021-2026
  • Table 48 Forecast Sales in Store-based Retailing by Channel: Value 2021-2026
  • Table 49 Forecast Sales in Store-based Retailing by Channel: % Value Growth 2021-2026
  • Table 50 Forecast Store-based Retailing Outlets by Channel: Units 2021-2026
  • Table 51 Forecast Store-Based Retailing Outlets by Channel: % Unit Growth 2021-2026
  • Table 52 Forecast Sales in Non-Store Retailing by Channel: Value 2021-2026
  • Table 53 Forecast Sales in Non-Store Retailing by Channel: % Value Growth 2021-2026
  • Table 54 Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space 2021-2026
  • Table 55 Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
  • Table 56 Forecast Sales in Grocery Retailers by Channel: Value 2021-2026
  • Table 57 Forecast Sales in Grocery Retailers by Channel: % Value Growth 2021-2026
  • Table 58 Forecast Grocery Retailers Outlets by Channel: Units 2021-2026
  • Table 59 Forecast Grocery Retailers Outlets by Channel: % Unit Growth 2021-2026
  • Table 60 Non-Grocery Specialists Forecasts: Value Sales, Outlets and Selling Space 2021-2026
  • Table 61 Non-Grocery Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
  • Table 62 Forecast Sales in Non-Grocery Specialists by Channel: Value 2021-2026
  • Table 63 Forecast Sales in Non-Grocery Specialists by Channel: % Value Growth 2021-2026
  • Table 64 Forecast Non-Grocery Specialists Outlets by Channel: Units 2021-2026
  • Table 65 Forecast Non-Grocery Specialists Outlets by Channel: % Unit Growth 2021-2026
  • Table 66 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space 2021-2026
  • Table 67 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
  • Table 68 Forecast Sales in Mixed Retailers by Channel: Value 2021-2026
  • Table 69 Forecast Sales in Mixed Retailers by Channel: % Value Growth 2021-2026
  • Table 70 Forecast Mixed Retailers Outlets by Channel: Units 2021-2026
  • Table 71 Forecast Mixed Retailers Outlets by Channel: % Unit Growth 2021-2026
SOURCES
  • Summary 2 Research Sources
CONVENIENCE STORES IN THE UNITED ARAB EMIRATESKEY DATA FINDINGS
2021 DEVELOPMENTS
  • Robust growth in 2021 after major decline the previous year
  • Major revamps to convenience stores
  • Zoom partners with NowNow and Talabat to facilitate contactless delivery
PROSPECTS AND OPPORTUNITIES
  • ENOC group encourages customers to use ENOCPay
  • Drive-through and self-checkout expand
  • Digital transformation fuels recovery
CHANNEL DATA
  • Table 72 Convenience Stores: Value Sales, Outlets and Selling Space 2016-2021
  • Table 73 Convenience Stores: Value Sales, Outlets and Selling Space: % Growth 2016-2021
  • Table 74 Convenience Stores GBO Company Shares: % Value 2017-2021
  • Table 75 Convenience Stores GBN Brand Shares: % Value 2018-2021
  • Table 76 Convenience Stores LBN Brand Shares: Outlets 2018-2021
  • Table 77 Convenience Stores LBN Brand Shares: Selling Space 2018-2021
  • Table 78 Convenience Stores Forecasts: Value Sales, Outlets and Selling Space 2021-2026
  • Table 79 Convenience Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
DISCOUNTERS IN THE UNITED ARAB EMIRATESKEY DATA FINDINGS
2021 DEVELOPMENTS
  • Viva is the only player in discounters
  • Dominance of private label in Viva stores
PROSPECTS AND OPPORTUNITIES
  • Retreat of premiumisation trend
  • Growth of multi-brand private label strategy
HYPERMARKETS IN THE UNITED ARAB EMIRATESKEY DATA FINDINGS
2021 DEVELOPMENTS
  • Single-digit decline in 2021 following double-digit growth the previous year
  • Majid Al Futtaim boosts Carrefour’s digital capabilities
  • Technology creates better in-store experiences
PROSPECTS AND OPPORTUNITIES
  • Discounters poses a threat to hypermarkets
  • Majid Al-Futtaim maintains its dominance in hypermarkets
  • Sustainability programmes become more relevant for consumers
CHANNEL DATA
  • Table 80 Hypermarkets: Value Sales, Outlets and Selling Space 2016-2021
  • Table 81 Hypermarkets: Value Sales, Outlets and Selling Space: % Growth 2016-2021
  • Table 82 Hypermarkets GBO Company Shares: % Value 2017-2021
  • Table 83 Hypermarkets GBN Brand Shares: % Value 2018-2021
  • Table 84 Hypermarkets LBN Brand Shares: Outlets 2018-2021
  • Table 85 Hypermarkets LBN Brand Shares: Selling Space 2018-2021
  • Table 86 Hypermarkets Forecasts: Value Sales, Outlets and Selling Space 2021-2026
  • Table 87 Hypermarkets Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
SUPERMARKETS IN THE UNITED ARAB EMIRATESKEY DATA FINDINGS
2021 DEVELOPMENTS
  • Supermarkets sees a decline after registering strong growth in 2020
  • Launch of the first fully automated store in Dubai
  • Omnichannel approach becomes essential
PROSPECTS AND OPPORTUNITIES
  • Autonomous delivery solutions tested for the first time
  • Spinneys expands its online store
  • Sustainability gains steam
CHANNEL DATA
  • Table 88 Supermarkets: Value Sales, Outlets and Selling Space 2016-2021
  • Table 89 Supermarkets: Value Sales, Outlets and Selling Space: % Growth 2016-2021
  • Table 90 Supermarkets GBO Company Shares: % Value 2017-2021
  • Table 91 Supermarkets GBN Brand Shares: % Value 2018-2021
  • Table 92 Supermarkets LBN Brand Shares: Outlets 2018-2021
  • Table 93 Supermarkets LBN Brand Shares: Selling Space 2018-2021
  • Table 94 Supermarkets Forecasts: Value Sales, Outlets and Selling Space 2021-2026
  • Table 95 Supermarkets Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
TRADITIONAL GROCERY RETAILERS IN THE UNITED ARAB EMIRATESKEY DATA FINDINGS
2021 DEVELOPMENTS
  • Slight recovery in 2021, on the heels of single-digit decline in 2020
  • New players enter the channel
  • Recovery of chocolate speciality stores due to pent-up demand
PROSPECTS AND OPPORTUNITIES
  • Traditional grocery retailers remains a limited channel
  • Ethnic speciality goods stores continue to do well
  • Specialist health food stores benefit from new lifestyle concerns
CHANNEL DATA
  • Table 96 Traditional Grocery Retailers: Value Sales, Outlets and Selling Space 2016-2021
  • Table 97 Traditional Grocery Retailers: Value Sales, Outlets and Selling Space: % Growth 2016-2021
  • Table 98 Traditional Grocery Retailers GBO Company Shares: % Value 2017-2021
  • Table 99 Traditional Grocery Retailers GBN Brand Shares: % Value 2018-2021
  • Table 100 Traditional Grocery Retailers LBN Brand Shares: Outlets 2018-2021
  • Table 101 Traditional Grocery Retailers LBN Brand Shares: Selling Space 2018-2021
  • Table 102 Traditional Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space 2021-2026
  • Table 103 Traditional Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
APPAREL AND FOOTWEAR SPECIALIST RETAILERS IN THE UNITED ARAB EMIRATESKEY DATA FINDINGS
2021 DEVELOPMENTS
  • Robust double-digit growth in 2021 due to return of tourists
  • Sustainability becomes key in ‘slow luxury’ apparel and footwear
  • adidas opens first flagship store in the Middle East
PROSPECTS AND OPPORTUNITIES
  • Loyalty programmes become vital
  • Brand Dubai grows in importance
  • Growing penetration of e-commerce
CHANNEL DATA
  • Table 104 Apparel And Footwear Specialist Retailers: Value Sales, Outlets and Selling Space 2016-2021
  • Table 105 Apparel And Footwear Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2016-2021
  • Table 106 Apparel And Footwear Specialist Retailers GBO Company Shares: % Value 2017-2021
  • Table 107 Apparel And Footwear Specialist Retailers GBN Brand Shares: % Value 2018-2021
  • Table 108 Apparel And Footwear Specialist Retailers LBN Brand Shares: Outlets 2018-2021
  • Table 109 Apparel And Footwear Specialist Retailers LBN Brand Shares: Selling Space 2018-2021
  • Table 110 Apparel And Footwear Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2021-2026
  • Table 111 Apparel And Footwear Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
ELECTRONICS AND APPLIANCE SPECIALIST RETAILERS IN THE UNITED ARAB EMIRATESKEY DATA FINDINGS
2021 DEVELOPMENTS
  • Electronics and appliance specialist retailers returns to growth in 2021
  • Sales of small appliances help drive growth
  • Samsung launches reward programme
PROSPECTS AND OPPORTUNITIES
  • Sharaf DG remains the leading retailer with its wide selection of home and entertainment products
  • Innovation remains key
  • Sales dominated by electronics and appliance specialist retailers
CHANNEL DATA
  • Table 112 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space 2016-2021
  • Table 113 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2016-2021
  • Table 114 Electronics and Appliance Specialist Retailers GBO Company Shares: % Value 2017-2021
  • Table 115 Electronics and Appliance Specialist Retailers GBN Brand Shares: % Value 2018-2021
  • Table 116 Electronics and Appliance Specialist Retailers LBN Brand Shares: Outlets 2018-2021
  • Table 117 Electronics and Appliance Specialist Retailers LBN Brand Shares: Selling Space 2018-2021
  • Table 118 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2021-2026
  • Table 119 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
HEALTH AND BEAUTY SPECIALIST RETAILERS IN THE UNITED ARAB EMIRATESKEY DATA FINDINGS
2021 DEVELOPMENTS
  • Wellness trend continues to grow
  • Price movement leads to channel and brand switches
  • Life expands aggressively across all seven Emirates
PROSPECTS AND OPPORTUNITIES
  • Premiumisation trend slows
  • The parallel rise of ‘clean’ and ‘anti-clean’ beauty
  • Obesity continues to be a growing concern
CHANNEL DATA
  • Table 120 Health and Beauty Specialist Retailers: Value Sales, Outlets and Selling Space 2016-2021
  • Table 121 Health and Beauty Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2016-2021
  • Table 122 Sales in Health and Beauty Specialist Retailers by Channel: Value 2016-2021
  • Table 123 Sales in Health and Beauty Specialist Retailers by Channel: % Value Growth 2016-2021
  • Table 124 Health and Beauty Specialist Retailers GBO Company Shares: % Value 2017-2021
  • Table 125 Health and Beauty Specialist Retailers GBN Brand Shares: % Value 2018-2021
  • Table 126 Health and Beauty Specialist Retailers LBN Brand Shares: Outlets 2018-2021
  • Table 127 Health and Beauty Specialist Retailers LBN Brand Shares: Selling Space 2018-2021
  • Table 128 Health and Beauty Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2021-2026
  • Table 129 Health and Beauty Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
  • Table 130 Forecast Sales in Health and Beauty Specialist Retailers by Channel: Value 2021-2026
  • Table 131 Forecast Sales in Health and Beauty Specialist Retailers by Channel: % Value Growth 2021-2026
HOME AND GARDEN SPECIALIST RETAILERS IN THE UNITED ARAB EMIRATESKEY DATA FINDINGS
2021 DEVELOPMENTS
  • IKEA continues to lead and maintains single-digit growth
  • Major promotions in home and garden specialist retailers in 2021
  • Big box brands launch smaller express stores to offer convenience
PROSPECTS AND OPPORTUNITIES
  • Pandemic-induced lifestyle changes to benefit the channel, but growth will be limited
  • High-value purchases fuel modest low single-digit growth
  • Buy Now, Pay Later (BNPL) continues to expand
CHANNEL DATA
  • Table 132 Home and Garden Specialist Retailers: Value Sales, Outlets and Selling Space 2016-2021
  • Table 133 Home and Garden Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2016-2021
  • Table 134 Sales in Home and Garden Specialist Retailers by Channel: Value 2016-2021
  • Table 135 Sales in Home and Garden Specialist Retailers by Channel: % Value Growth 2016-2021
  • Table 136 Home and Garden Specialist Retailers GBO Company Shares: % Value 2017-2021
  • Table 137 Home and Garden Specialist Retailers GBN Brand Shares: % Value 2018-2021
  • Table 138 Home and Garden Specialist Retailers LBN Brand Shares: Outlets 2018-2021
  • Table 139 Home and Garden Specialist Retailers LBN Brand Shares: Selling Space 2018-2021
  • Table 140 Home and Garden Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2021-2026
  • Table 141 Home and Garden Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
  • Table 142 Forecast Sales in Home and Garden Specialist Retailers by Channel: Value 2021-2026
  • Table 143 Forecast Sales in Home and Garden Specialist Retailers by Channel: % Value Growth 2021-2026
DEPARTMENT STORES IN THE UNITED ARAB EMIRATESKEY DATA FINDINGS
2021 DEVELOPMENTS
  • Luxury department stores buoyed by the return of tourists in 2021
  • Local designers and home-grown labels grow with a focus on regional heritage
  • M H Alshaya retains Debenhams franchise after deal with new owner Boohoo.com
PROSPECTS AND OPPORTUNITIES
  • Luxury department stores reveal surprising resilience
  • Department stores set to continue to grow
  • Limited editions and exclusive drops key to attracting consumers
CHANNEL DATA
  • Table 144 Department Stores: Value Sales, Outlets and Selling Space 2016-2021
  • Table 145 Department Stores: Value Sales, Outlets and Selling Space: % Growth 2016-2021
  • Table 146 Department Stores GBO Company Shares: % Value 2017-2021
  • Table 147 Department Stores GBN Brand Shares: % Value 2018-2021
  • Table 148 Department Stores LBN Brand Shares: Outlets 2018-2021
  • Table 149 Department Stores LBN Brand Shares: Selling Space 2018-2021
  • Table 150 Department Stores Forecasts: Value Sales, Outlets and Selling Space 2021-2026
  • Table 151 Department Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
VARIETY STORES IN THE UNITED ARAB EMIRATESKEY DATA FINDINGS
2021 DEVELOPMENTS
  • Recovery to pre-pandemic level of sales expected to be faster than overall retailing
  • Trading down benefits low-priced variety stores
Variety stores a reliable provider of affordable PPE
PROSPECTS AND OPPORTUNITIES
  • Variety stores to face a threat from discounters
  • Variety stores accelerate the expansion of outlet coverage across the country
  • Asian variety stores grow the mass skin care category
CHANNEL DATA
  • Table 152 Variety Stores: Value Sales, Outlets and Selling Space 2016-2021
  • Table 153 Variety Stores: Value Sales, Outlets and Selling Space: % Growth 2016-2021
  • Table 154 Variety Stores GBO Company Shares: % Value 2017-2021
  • Table 155 Variety Stores GBN Brand Shares: % Value 2018-2021
  • Table 156 Variety Stores LBN Brand Shares: Outlets 2018-2021
  • Table 157 Variety Stores LBN Brand Shares: Selling Space 2018-2021
  • Table 158 Variety Stores Forecasts: Value Sales, Outlets and Selling Space 2021-2026
  • Table 159 Variety Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
WAREHOUSE CLUBS IN THE UNITED ARAB EMIRATES2021 DEVELOPMENTSDIRECT SELLING IN THE UNITED ARAB EMIRATESKEY DATA FINDINGS
2021 DEVELOPMENTS
  • Direct selling is immature and undeveloped
  • Cannibalisation by e-commerce
  • Omnichannel approach increasingly seen for Avon
PROSPECTS AND OPPORTUNITIES
  • Direct selling is stigmatised
  • Innovation in the hygiene and health space may fuel recovery
  • New law on dual jobs may help recruitment of direct selling sales force
CHANNEL DATA
  • Table 160 Direct Selling by Category: Value 2016-2021
  • Table 161 Direct Selling by Category: % Value Growth 2016-2021
  • Table 162 Direct Selling GBO Company Shares: % Value 2017-2021
  • Table 163 Direct Selling GBN Brand Shares: % Value 2018-2021
  • Table 164 Direct Selling Forecasts by Category: Value 2021-2026
  • Table 165 Direct Selling Forecasts by Category: % Value Growth 2021-2026
HOMESHOPPING IN THE UNITED ARAB EMIRATESKEY DATA FINDINGS
2021 DEVELOPMENTS
  • Citruss TV is the only homeshopping player in the United Arab Emirates
  • Homeshopping players become increasingly omnichannel
PROSPECTS AND OPPORTUNITIES
  • Local Emiratis are the main consumers
  • Popularity of streaming at the expense of cable TV may threaten growth prospects
CHANNEL DATA
  • Table 166 Homeshopping by Category: Value 2016-2021
  • Table 167 Homeshopping by Category: % Value Growth 2016-2021
  • Table 168 Homeshopping GBO Company Shares: % Value 2017-2021
  • Table 169 Homeshopping GBN Brand Shares: % Value 2018-2021
  • Table 170 Homeshopping Forecasts by Category: Value 2021-2026
  • Table 171 Homeshopping Forecasts by Category: % Value Growth 2021-2026
VENDING IN THE UNITED ARAB EMIRATESKEY DATA FINDINGS
2021 DEVELOPMENTS
  • Recovery fuelled by a return to offices and higher tourist arrivals
  • Launch of region’s first-of-its-kind direct integrated payment solution for vending machines
  • Vending increasingly goes cashless
PROSPECTS AND OPPORTUNITIES
  • Vending of personal hygiene products sees growth due to pandemic
  • Growth of compact service stations bodes well for vending machines
  • Noon expands driverless vending machine vehicles
CHANNEL DATA
  • Table 172 Vending by Category: Value 2016-2021
  • Table 173 Vending by Category: % Value Growth 2016-2021
  • Table 174 Vending GBO Company Shares: % Value 2017-2021
  • Table 175 Vending GBN Brand Shares: % Value 2018-2021
  • Table 176 Vending Forecasts by Category: Value 2021-2026
  • Table 177 Vending Forecasts by Category: % Value Growth 2021-2026
E-COMMERCE (GOODS) IN THE UNITED ARAB EMIRATESKEY DATA FINDINGS
2021 DEVELOPMENTS
  • In 2021 e-commerce continues its rapid growth
  • D2C takes an omnichannel approach
  • Amazon launches Subscribe and Save in the United Arab Emirates
PROSPECTS AND OPPORTUNITIES
  • E-commerce given a permanent boost
  • Need for e-commerce licenses to stimulate growth
  • Farfetch launches designer handbag resale service in the United Arab Emirates
CHANNEL DATA
  • Table 178 E-Commerce (Goods) by Channel and Category: Value 2016-2021
  • Table 179 E-Commerce (Goods) by Channel and Category: % Value Growth 2016-2021
  • Table 180 E-Commerce (Goods) GBO Company Shares: % Value 2017-2021
  • Table 181 E-Commerce (Goods) GBN Brand Shares: % Value 2018-2021
  • Table 182 Forecast E-Commerce (Goods) by Channel and Category: Value 2021-2026
  • Table 183 Forecast E-Commerce (Goods) by Channel and Category: % Value Growth 2021-2026
MOBILE E-COMMERCE (GOODS) IN THE UNITED ARAB EMIRATESKEY DATA FINDINGS
2021 DEVELOPMENTS
  • Permanent shift away from cash
  • Demand for shopping apps expected to increase
  • Loyalty programmes enable premiumisation and personalisation
PROSPECTS AND OPPORTUNITIES
  • Noon diversifies its services to fill gaps in the market
  • Shein Mobile app takes the market by storm
  • Great potential remains for mobile e-commerce in the United Arab Emirates
CHANNEL DATA
  • Table 184 Mobile E-Commerce (Goods): Value 2016-2021
  • Table 185 Mobile E-Commerce (Goods): % Value Growth 2016-2021
  • Table 186 Mobile E-Commerce (Goods) Forecasts: Value 2021-2026
  • Table 187 Mobile E-Commerce (Goods) Forecasts: % Value Growth 2021-2026
FOOD AND DRINK E-COMMERCE IN THE UNITED ARAB EMIRATESKEY DATA FINDINGS
2021 DEVELOPMENTS
  • Sustained growth for food and drink e-commerce
  • Modern grocery retailers go online
  • Uber-owned Careem launches ‘dark store’
PROSPECTS AND OPPORTUNITIES
  • Amazon looks to expand its capability in the region
  • Noon Daily explodes in popularity
  • Customer satisfaction and average order values rise
CHANNEL DATA
  • Table 188 Food and Drink E-Commerce: Value 2016-2021
  • Table 189 Food and Drink E-Commerce: % Value Growth 2016-2021
  • Table 190 Food and Drink E-Commerce Forecasts: Value 2021-2026
  • Table 191 Food and Drink E-Commerce Forecasts: % Value Growth 2021-2026