Electronic & Computer Repair Services in the US - Industry Market Research Report

Blown disk drive: Replacement electronics are expected to hinder industry growth

Electronic and computer repair services include repairing and maintaining consumer electronic equipment, computers, office machines, communications equipment and other electronic equipment. Industry performance generally runs countercyclical to poor economic conditions, as many consumers substitute purchases with repairs during periods of economic uncertainty. Revenue has declined over the five years to 2023 as low unemployment and high per capita income over the majority of the period supported the purchase of new devices versus repairs. Despite the onset of COVID-19 and the ensuing economic fallout, business closures and stay-at-home orders deepened demand declines in 2020. Consumers and businesses were slated to purchase replacements in the long-term, and price hikes in appliances and long lead times for installation amid ongoing supply chain disruptions contributed to increased demand for repairs in 2022. Industry revenue is expected to decline at a CAGR of 1.7% to $21.0 billion over the five years to 2023, including a smaller decline of 0.2% in 2023. Companies in this industry are involved in repairing and maintaining consumer electronic equipment, computers, office machines, communications equipment and other electronic and precision equipment. This report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecasts, growth rates and an analysis of the industry key players and their market shares.