Global Courier & Delivery Services - Industry Market Research Report

Delivering on time: Social-distancing mandates during the pandemic benefited the industry

Global courier and delivery service companies typically come in two varieties: large, global providers and small, localized providers. Regardless, the same or similar economic indicators impact both types of company. Over the past five years, conditions largely benefited delivery companies, as consumers and businesses increased delivery and courier use amid the pandemic and social-distancing mandates. The rise in e-commerce activity boosted the need for local and global courier services, benefiting most in the industry. All told, over the past five years, revenue has been growing at a CAGR of 5.0% and is expected to reach $482.9 billion in 2023 when revenue will increase 2.5%. Operators in the Global Courier and Delivery Services industry primarily provide air, surface or combined express courier delivery services of parcels, documents and packages for business customers. Industry operators generally provide services between metropolitan areas or urban centers and form a network that includes local pickup and delivery to serve customers’ needs. This industry excludes services provided by national postal services and commercial airlines. This report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecasts, growth rates and an analysis of the industry key players and their market shares.