Document Management Services in Australia - Industry Market Research Report

Paper trail: A shift to digital documentation is creating opportunities for those that can keep up

The Document Management Services industry has benefited from government legislation mandating that company records be kept safe, whether for tax, client or medical use. This requirement has sustained demand for document management services from various markets in recent years, including financial and professional services firms, healthcare providers and government entities. Many document management firms also have vertically integrated business operations through a pickup, digitising, storage and destruction model. This has limited the threat of clients taking operations in-house. Document management services firms primarily store information and records for other companies and government clients. These services involve records management, secure document destruction, digitisation, and data protection and recovery services. This report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecasts, growth rates and an analysis of the industry key players and their market shares.