Get ready for the CompTIA Cloud+ Exam CV0-002 with this comprehensive resource
If you're looking to earn the challenging, but rewarding CompTIA Cloud+ certification - and a career in cloud services, then this book is the ideal resource for you. CompTIA Cloud+ Study Guide Exam CV0-002, 2nd Edition will not only help you prepare for taking the new CompTIA Cloud+ Exam CV0-002, it will provide you with thorough coverage of the important topics that every cloud computing professional needs to be familiar with, including: configuration and deployment; security; maintenance; management; and troubleshooting.
This comprehensive resource covers all aspects of cloud computing infrastructure and administration, with a practical focus on real-world skills. It provides you with a year of FREE access to Sybex's superior online interactive learning environment and test bank, including chapter tests, practice exams, electronic flashcards, and a glossary of key terms.
- Master the fundamental concepts, terminology, and characteristics of cloud computing
- Deploy and implement cloud solutions, manage the infrastructure, and monitor performance
- Install, configure, and manage virtual machines and devices
- Get up to speed on hardware, testing, deployment, and more
Whether you’re experienced or just starting out, the Cloud+ certification identifies you as the professional these companies need to ensure safe, seamless, functional cloud services, and The CompTIA Cloud+ Study Guide Exam CV0-002 provides the tools you need to be confident on exam day.
Table of Contents
Introduction xvii
Cloud+ Assessment Test xl
Chapter 1 An Introduction to Cloud Computing Configurations and Deployments 1
Introducing Cloud Computing 3
Cloud Service Models 7
Cloud Reference Designs and Delivery Models 11
Introducing Cloud Components 13
Connecting the Cloud to the Outside World 14
Initial Documentation 14
Selecting Cloud Compute Resources 14
Validating and Preparing for the Move to the Cloud 15
What Is the Architecture? 15
Choosing Elements and Objects in the Cloud 16
Creating and Validating a Cloud Deployment 16
The Cloud Shared Resource Pooling Model 16
Organizational Uses of the Cloud 19
Scaling and Architecting Cloud Systems Based on Requirements 20
Understanding Cloud Performance 21
Delivering High Availability Operations 21
Connecting Your Organization to the Remote Cloud Data Center 22
What Are the Tools Used for Remote Management? 22
Cloud Testing 25
Verifying System Requirements 26
Correct Scaling for Your Requirements 26
Making Sure the Cloud Is Always Available 27
Understanding Direct and Virtual Cloud Connections 28
Keeping Your Data Safe (A Word About Data Integrity) 32
Making Sure Your Cloud Deployment Is Functioning as Expected 32
Writing It All Down (Documentation) 33
Creating a Known Reference Point (Baselines) 33
What Is the Responsibility of the Cloud Service Provider? 33
Variations in the Cloud: Performance Metrics 34
Summary 34
Exam Essentials 35
Written Lab 37
Review Questions 38
Chapter 2 Cloud Deployments 43
Executing a Cloud Deployment 48
Understanding Deployment and Change Management 48
Cloud Deployment Models 54
Network Deployment Considerations 56
Comparing Benchmarks 62
Matching Physical Resources to the Virtualized World of the Cloud 62
What Are Available and Proposed Hardware Resources? 63
Physical Resource High Availability 65
Introducing Disaster Recovery 65
Physical Hardware Performance Benchmarks 66
Costs Savings When Using the Cloud 66
Energy Savings in the Cloud 66
Shared vs. Dedicated Hardware Resources in a Cloud Data Center 67
Configuring and Deploying Storage 67
Identifying Storage Configurations 67
Storage Provisioning 70
Storage Priorities: Understanding Storage Tiers 72
Managing and Protecting Your Stored Data 73
Storage Security Considerations 78
Accessing Your Storage in the Cloud 81
Managing Cloud Storage 82
Performing a Server Migration 82
Different Types of Server Migrations 83
Understanding the Virtualization Formats Needed When Migrating 85
Addressing Application Portability 86
Workload Migration Common Procedures 86
Examining Infrastructure Capable of Supporting a Migration 86
Managing User Identities and Roles 88
RBAC: Identifying Users and What Their Roles Are 88
Identity Applications in the Public Cloud 89
What Happens When You Authenticate? 89
Giving Authorization to Access Specific Cloud Services 89
Understanding Federations 89
Single Sign-on Systems 90
Understanding Infrastructure Services 90
Summary 93
Exam Essentials 94
Written Lab 95
Review Questions 97
Chapter 3 Security in the Cloud 101
Cloud Security Compliance and Configurations 103
Establishing Your Company’s Security Policies 104
Selecting and Applying the Security Policies to Your Cloud Operations 105
Some Common Regulatory Requirements 105
Encrypting Your Data 108
Security Certificates and Keys 111
Remote Access Security 113
Automating Cloud Security 114
Security Templates for Compute Platforms 114
Access Control 116
Accessing Cloud-Based Objects 116
Cloud Service Models and Security 118
Cloud Deployment Models and Security 119
Applying Access Controls 120
Summary 122
Exam Essentials 123
Written Lab 124
Review Questions 125
Chapter 4 Implementing Cloud Security 129
Implementing Security in the Cloud 131
Data Classification 131
Segmenting Your Deployment 132
Implementing Encryption 134
Applying Multifactor Authentication 135
Regulatory and Compliance Issues During Implementation 136
Automating Cloud Security 137
Automation Tools 137
Techniques for Implementing Cloud Security 140
Security Services 141
Summary 144
Exam Essentials 145
Written Lab 146
Review Questions 148
Chapter 5 Maintaining Cloud Operations 153
Applying Security Patches 155
Cloud Element Security 155
Patching Methodologies 157
Patching Order of Operations and Dependencies 161
Updating Cloud Elements 161
Understanding the Different Types of Updates 161
Workflow Automation 163
Virtualization Automation Tools and Activities 164
Storage Operations 166
Types of Backups 167
Backup Targets 169
Backup and Restore Operations 171
Summary 173
Exam Essentials 173
Written Lab 174
Review Questions 176
Chapter 6 Disaster Recovery, Business Continuity, and Ongoing Maintenance 181
Implementing a Disaster Recovery and Business Continuity Plan 183
Service Provider Responsibilities and Capabilities 184
Disaster Recovery Models and Techniques 186
Business Continuity 192
Establishing a Business Continuity Plan 193
Establishing Service Level Agreements 195
Cloud Maintenance 196
Establishing Maintenance Windows 196
Maintenance Interruptions to Operations 197
Maintenance Automation Impact and Scope 197
Common Maintenance Automation Tasks 197
Summary 202
Exam Essentials 203
Written Lab 203
Review Questions 205
Chapter 7 Cloud Management 211
Introduction to Cloud Management 214
Cloud Metrics 215
Monitoring Your Deployment 216
Cloud Support Agreements 221
Standard Cloud Maintenance Responsibilities 222
Configuration Management Applications and Tools 222
Change Management Processes 222
Adding and Removing Cloud Resources 224
Determining Usage Patterns 224
Bursting 224
Migrating Between Cloud Providers 224
Scaling Resources to Meet Requirements 225
Extending the Scope of the Cloud 228
Understanding Application Life Cycles 228
Corporate Changes 229
Managing Account Provisioning 230
Account Identification 231
Authentication 231
Authorization 232
Managing the Account Life Cycle 232
Account Automation and Orchestration 233
Summary 234
Exam Essentials 235
Written Lab 236
Review Questions 238
Chapter 8 Cloud Management Baselines, Performance, and SLAs 243
Measuring Your Deployment Against the Baseline 245
Object Tracking for Baseline Validation 246
Applying Changes to the Cloud to Meet Baseline Requirements 249
Changing Operations to Meet Expected Performance/Capacity Requirements 253
Cloud Accounting, Chargeback, and Reporting 255
Summary 257
Exam Essentials 258
Written Lab 259
Review Questions 260
Chapter 9 Troubleshooting 265
Examining Common Cloud Issues 267
Automation 267
Cloud Interoperability 268
Interconnections 269
Language Support 269
Licensing 269
Networking 270
Resource Contention and Starvation 271
Service Outages 271
Templates 272
Time Synchronization 272
Workflow 272
Troubleshooting Cloud Capacity Issues 272
Capacity Boundaries in the Cloud 273
Exceeding Your Baseline Measurements 275
Expecting the Unexpected, Unplanned Expansions 276
Troubleshooting Automation and Orchestration 276
Process and Workflow Issues 276
Summary 280
Exam Essentials 281
Written Lab 282
Review Questions 283
Chapter 10 Troubleshooting Networking and Security Issues and Understanding Methodologies 287
Troubleshooting Cloud Networking Issues 290
Identifying the Common Networking Issues in the Cloud 291
Network Troubleshooting and Connectivity Tools 298
Remote Access Tools 307
Troubleshooting Security Issues 310
Account Privilege Escalation 310
Sign-On Issues 311
Authentication 311
Authorization 311
Confederations 312
Certificate Configuration Issues 312
Device-Hardening Settings 312
External Attacks 313
Identifying Weak or Obsolete Security Technologies 313
Internal Attacks 313
Maintain Sufficient Security Controls and Processes 313
Network Access Tunneling and Encryption 314
Physical Access, Infrastructure, and Availability 314
Unencrypted Communications and Data 315
Troubleshooting Methodology 315
Corporate Policies, Procedures, and the Impact of Implementing Changes 317
Steps to Identify the Problem 318
Summary 320
Exam Essentials 320
Written Lab 322
Review Questions 323
Appendix A Answers to Review Questions 329
Chapter 1: An Introduction to Cloud Computing Configurations and Deployments 330
Chapter 2: Cloud Deployments 331
Chapter 3: Security in the Cloud 332
Chapter 4: Implementing Cloud Security 334
Chapter 5: Maintaining Cloud Operations 335
Chapter 6: Disaster Recovery, Business Continuity, and Ongoing Maintenance 337
Chapter 7: Cloud Management 338
Chapter 8: Cloud Management Baselines, Performance, and SLAs 340
Chapter 9: Troubleshooting 341
Chapter 10: Troubleshooting Networking and Security Issues and Understanding Methodologies 342
Appendix B Answers to Written Labs 345
Chapter 1: An Introduction to Cloud Computing Configurations and Deployments 346
Chapter 2: Cloud Deployments 346
Chapter 3: Security in the Cloud 346
Chapter 4: Implementing Cloud Security 347
Chapter 5: Maintaining Cloud Operations 347
Chapter 6: Disaster Recovery, Business Continuity, and Ongoing Maintenance 348
Chapter 7: Cloud Management 348
Chapter 8: Cloud Management Baselines, Performance, and SLAs 349
Chapter 9: Troubleshooting 349
Chapter 10: Troubleshooting Networking and Security Issues and Understanding Methodologies 350
Index 351
