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Service Delivery Automation - Global Strategic Business Report

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    Report

  • 182 Pages
  • December 2024
  • Region: Global
  • Global Industry Analysts, Inc
  • ID: 4806009
The global market for Service Delivery Automation was estimated at US$14.0 Billion in 2023 and is projected to reach US$68.1 Billion by 2030, growing at a CAGR of 25.4% from 2023 to 2030. This comprehensive report provides an in-depth analysis of market trends, drivers, and forecasts, helping you make informed business decisions.

Global Service Delivery Automation Market - Key Trends and Drivers Summarized

Why Is Service Delivery Automation Becoming Vital for Businesses Today?

Service Delivery Automation (SDA) is becoming increasingly vital for businesses across industries as it enables the automation of repetitive and manual processes, thereby enhancing efficiency, accuracy, and speed. Organizations are adopting SDA solutions to streamline IT services, customer support, finance operations, and human resources management. Robotic Process Automation (RPA) and Intelligent Process Automation (IPA) are driving the growth of the SDA market by providing capabilities for rule-based automation, cognitive automation, and AI-driven decision-making. As businesses strive to reduce operational costs, improve service quality, and enhance customer satisfaction, the adoption of SDA is on the rise, particularly in sectors such as banking, healthcare, telecommunications, and retail.

How Are Technological Advancements Shaping Service Delivery Automation?

Technological advancements are shaping the future of service delivery automation, making it more intelligent, adaptive, and secure. The integration of AI and machine learning into SDA platforms is enabling advanced data analytics, natural language processing (NLP), and predictive maintenance, driving more intelligent and context-aware automation. The development of low-code and no-code automation platforms is allowing business users and non-technical staff to create and manage automation workflows, reducing dependency on IT departments and accelerating digital transformation. Additionally, the focus on combining RPA with other automation technologies, such as chatbots, virtual assistants, and workflow orchestration tools, is enhancing the capabilities of SDA solutions, enabling end-to-end process automation across multiple functions and departments.

Which Market Segments Are Leading the Adoption of Service Delivery Automation?

The SDA market is segmented by technology, application, deployment mode, end-user, and region. Technologies include Robotic Process Automation (RPA), Intelligent Process Automation (IPA), cognitive automation, and AI-powered automation, with RPA being the most widely adopted due to its ability to automate repetitive and rule-based tasks. Applications of SDA span IT services, customer support, finance and accounting, human resources, and supply chain management, with IT services and customer support being the largest segments due to the need for efficient service delivery and cost optimization. Deployment modes cover on-premises, cloud, and hybrid, with cloud-based solutions gaining traction due to scalability, flexibility, and lower costs. End-users include BFSI, healthcare, telecom, retail, and manufacturing, with BFSI and healthcare being the major adopters due to their focus on enhancing operational efficiency and customer experience. Geographically, North America and Europe are the leading markets for SDA due to high digital maturity and adoption of AI-driven solutions, while Asia-Pacific is emerging as a high-growth region driven by increasing automation investments and workforce optimization.

What Are the Key Drivers of Growth in the Service Delivery Automation Market?

The growth in the service delivery automation market is driven by several factors, including the rising need for operational efficiency and cost reduction, advancements in AI and machine learning, and the increasing adoption of automation in IT services, customer support, and HR processes. The development of intelligent automation platforms with capabilities for cognitive decision-making, low-code automation, and end-to-end workflow orchestration is driving market adoption across enterprises, SMEs, and service providers. The emphasis on enhancing customer experience, reducing service delivery times, and ensuring compliance with regulatory standards is expanding the market reach among finance, healthcare, and telecom sectors. The shift towards automated service desks, self-service portals, and AI-driven chatbots is creating new opportunities for market growth. Additionally, the increasing investments in R&D for secure, scalable, and flexible SDA solutions tailored to regulated industries are further supporting market expansion.

Key Insights:

  • Market Growth: Understand the significant growth trajectory of the IT Process Automation segment, which is expected to reach US$53.0 Billion by 2030 with a CAGR of a 26.6%. The Business Process Automation segment is also set to grow at 21.8% CAGR over the analysis period.
  • Regional Analysis: Gain insights into the U.S. market, which was estimated at $3.8 Billion in 2023, and China, forecasted to grow at an impressive 24.0% CAGR to reach $10.1 Billion by 2030. Discover growth trends in other key regions, including Japan, Canada, Germany, and the Asia-Pacific.

Why You Should Buy This Report:

  • Detailed Market Analysis: Access a thorough analysis of the Global Service Delivery Automation Market, covering all major geographic regions and market segments.
  • Competitive Insights: Get an overview of the competitive landscape, including the market presence of major players across different geographies.
  • Future Trends and Drivers: Understand the key trends and drivers shaping the future of the Global Service Delivery Automation Market.
  • Actionable Insights: Benefit from actionable insights that can help you identify new revenue opportunities and make strategic business decisions.

Key Questions Answered:

  • How is the Global Service Delivery Automation Market expected to evolve by 2030?
  • What are the main drivers and restraints affecting the market?
  • Which market segments will grow the most over the forecast period?
  • How will market shares for different regions and segments change by 2030?
  • Who are the leading players in the market, and what are their prospects?

Report Features:

  • Comprehensive Market Data: Independent analysis of annual sales and market forecasts in US$ Million from 2023 to 2030.
  • In-Depth Regional Analysis: Detailed insights into key markets, including the U.S., China, Japan, Canada, Europe, Asia-Pacific, Latin America, Middle East, and Africa.
  • Company Profiles: Coverage of major players such as Arago US, Inc., Automation Anywhere, Inc., Blue Prism Group Plc, and more.
  • Complimentary Updates: Receive free report updates for one year to keep you informed of the latest market developments.

Select Competitors (Total 13 Featured):

  • Arago US, Inc.
  • Automation Anywhere, Inc.
  • Blue Prism Group Plc
  • Celaton Limited
  • Exilant Technologies Private Limited
  • IBM Corporation
  • IPsoft Inc.
  • NICE Systems Ltd.
  • Softomotive Ltd.
  • Sutherland Global Services
  • Uipath Srl (Romania)
  • Xerox Corporation

Table of Contents

I. METHODOLOGYII. EXECUTIVE SUMMARY
1. MARKET OVERVIEW
  • Influencer Market Insights
  • World Market Trajectories
  • Global Economic Update
  • Service Delivery Automation - Global Key Competitors Percentage Market Share in 2024 (E)
  • Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2024 (E)
2. FOCUS ON SELECT PLAYERS
3. MARKET TRENDS & DRIVERS
  • Technological Advancements in Robotic Process Automation (RPA) and AI Propel Innovation in Service Delivery
  • Increasing Adoption of Automation in IT Services, Customer Support, and HR Processes Expands Addressable Market Opportunity
  • Growth of Digital Transformation and Business Process Outsourcing (BPO) Strengthens Business Case for Service Delivery Automation
  • Challenges Related to Integration Complexities and Workforce Adaptation Pose Market Constraints
  • Focus on Enhancing Process Agility, Accuracy, and Compliance Drives Adoption of Automation Solutions
  • Emergence of Cognitive Automation and Intelligent Process Automation (IPA) Generates New Market Opportunities
  • Rising Demand for Self-Service Portals and Automated Service Desks Boosts Market Potential
  • Shift Towards End-to-End Workflow Automation and Orchestration Expands Market Reach
  • Growing Emphasis on Service Delivery Automation for Customer Experience and Personalization Spurs Market Innovation
  • Emergence of Service Delivery Automation as a Key Tool for Managed Services Providers (MSPs) Expands Adoption
  • Rising Use of Automation in Finance, Healthcare, and Telecom for Error Reduction and SLA Management Creates New Opportunities
4. GLOBAL MARKET PERSPECTIVE
  • Table 1: World Service Delivery Automation Market Analysis of Annual Sales in US$ Million for Years 2014 through 2030
  • Table 2: World Recent Past, Current & Future Analysis for Service Delivery Automation by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 3: World 7-Year Perspective for Service Delivery Automation by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2024 & 2030
  • Table 4: World Recent Past, Current & Future Analysis for IT Process Automation by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 5: World 7-Year Perspective for IT Process Automation by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
  • Table 6: World Recent Past, Current & Future Analysis for Business Process Automation by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 7: World 7-Year Perspective for Business Process Automation by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
  • Table 8: World Recent Past, Current & Future Analysis for IT, Telecom & Media by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 9: World 7-Year Perspective for IT, Telecom & Media by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
  • Table 10: World Recent Past, Current & Future Analysis for Retail & Consumer Goods by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 11: World 7-Year Perspective for Retail & Consumer Goods by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
  • Table 12: World Recent Past, Current & Future Analysis for BFSI by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 13: World 7-Year Perspective for BFSI by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
  • Table 14: World Recent Past, Current & Future Analysis for Travel, Hospitality & Transportation by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 15: World 7-Year Perspective for Travel, Hospitality & Transportation by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
  • Table 16: World Recent Past, Current & Future Analysis for Other Verticals by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 17: World 7-Year Perspective for Other Verticals by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
III. MARKET ANALYSIS
UNITED STATES
  • Service Delivery Automation Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2024 (E)
  • Table 18: USA Recent Past, Current & Future Analysis for Service Delivery Automation by Type - IT Process Automation and Business Process Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • Table 19: USA 7-Year Perspective for Service Delivery Automation by Type - Percentage Breakdown of Value Sales for IT Process Automation and Business Process Automation for the Years 2024 & 2030
  • Table 20: USA Recent Past, Current & Future Analysis for Service Delivery Automation by Vertical - IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • Table 21: USA 7-Year Perspective for Service Delivery Automation by Vertical - Percentage Breakdown of Value Sales for IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals for the Years 2024 & 2030
CANADA
  • Table 22: Canada Recent Past, Current & Future Analysis for Service Delivery Automation by Type - IT Process Automation and Business Process Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • Table 23: Canada 7-Year Perspective for Service Delivery Automation by Type - Percentage Breakdown of Value Sales for IT Process Automation and Business Process Automation for the Years 2024 & 2030
  • Table 24: Canada Recent Past, Current & Future Analysis for Service Delivery Automation by Vertical - IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • Table 25: Canada 7-Year Perspective for Service Delivery Automation by Vertical - Percentage Breakdown of Value Sales for IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals for the Years 2024 & 2030
JAPAN
  • Service Delivery Automation Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2024 (E)
  • Table 26: Japan Recent Past, Current & Future Analysis for Service Delivery Automation by Type - IT Process Automation and Business Process Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • Table 27: Japan 7-Year Perspective for Service Delivery Automation by Type - Percentage Breakdown of Value Sales for IT Process Automation and Business Process Automation for the Years 2024 & 2030
  • Table 28: Japan Recent Past, Current & Future Analysis for Service Delivery Automation by Vertical - IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • Table 29: Japan 7-Year Perspective for Service Delivery Automation by Vertical - Percentage Breakdown of Value Sales for IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals for the Years 2024 & 2030
CHINA
  • Service Delivery Automation Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2024 (E)
  • Table 30: China Recent Past, Current & Future Analysis for Service Delivery Automation by Type - IT Process Automation and Business Process Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • Table 31: China 7-Year Perspective for Service Delivery Automation by Type - Percentage Breakdown of Value Sales for IT Process Automation and Business Process Automation for the Years 2024 & 2030
  • Table 32: China Recent Past, Current & Future Analysis for Service Delivery Automation by Vertical - IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • Table 33: China 7-Year Perspective for Service Delivery Automation by Vertical - Percentage Breakdown of Value Sales for IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals for the Years 2024 & 2030
EUROPE
  • Service Delivery Automation Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2024 (E)
  • Table 34: Europe Recent Past, Current & Future Analysis for Service Delivery Automation by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 35: Europe 7-Year Perspective for Service Delivery Automation by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2024 & 2030
  • Table 36: Europe Recent Past, Current & Future Analysis for Service Delivery Automation by Type - IT Process Automation and Business Process Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • Table 37: Europe 7-Year Perspective for Service Delivery Automation by Type - Percentage Breakdown of Value Sales for IT Process Automation and Business Process Automation for the Years 2024 & 2030
  • Table 38: Europe Recent Past, Current & Future Analysis for Service Delivery Automation by Vertical - IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • Table 39: Europe 7-Year Perspective for Service Delivery Automation by Vertical - Percentage Breakdown of Value Sales for IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals for the Years 2024 & 2030
FRANCE
  • Service Delivery Automation Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2024 (E)
  • Table 40: France Recent Past, Current & Future Analysis for Service Delivery Automation by Type - IT Process Automation and Business Process Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • Table 41: France 7-Year Perspective for Service Delivery Automation by Type - Percentage Breakdown of Value Sales for IT Process Automation and Business Process Automation for the Years 2024 & 2030
  • Table 42: France Recent Past, Current & Future Analysis for Service Delivery Automation by Vertical - IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • Table 43: France 7-Year Perspective for Service Delivery Automation by Vertical - Percentage Breakdown of Value Sales for IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals for the Years 2024 & 2030
GERMANY
  • Service Delivery Automation Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2024 (E)
  • Table 44: Germany Recent Past, Current & Future Analysis for Service Delivery Automation by Type - IT Process Automation and Business Process Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • Table 45: Germany 7-Year Perspective for Service Delivery Automation by Type - Percentage Breakdown of Value Sales for IT Process Automation and Business Process Automation for the Years 2024 & 2030
  • Table 46: Germany Recent Past, Current & Future Analysis for Service Delivery Automation by Vertical - IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • Table 47: Germany 7-Year Perspective for Service Delivery Automation by Vertical - Percentage Breakdown of Value Sales for IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals for the Years 2024 & 2030
ITALY
  • Table 48: Italy Recent Past, Current & Future Analysis for Service Delivery Automation by Type - IT Process Automation and Business Process Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • Table 49: Italy 7-Year Perspective for Service Delivery Automation by Type - Percentage Breakdown of Value Sales for IT Process Automation and Business Process Automation for the Years 2024 & 2030
  • Table 50: Italy Recent Past, Current & Future Analysis for Service Delivery Automation by Vertical - IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • Table 51: Italy 7-Year Perspective for Service Delivery Automation by Vertical - Percentage Breakdown of Value Sales for IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals for the Years 2024 & 2030
UNITED KINGDOM
  • Service Delivery Automation Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2024 (E)
  • Table 52: UK Recent Past, Current & Future Analysis for Service Delivery Automation by Type - IT Process Automation and Business Process Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • Table 53: UK 7-Year Perspective for Service Delivery Automation by Type - Percentage Breakdown of Value Sales for IT Process Automation and Business Process Automation for the Years 2024 & 2030
  • Table 54: UK Recent Past, Current & Future Analysis for Service Delivery Automation by Vertical - IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • Table 55: UK 7-Year Perspective for Service Delivery Automation by Vertical - Percentage Breakdown of Value Sales for IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals for the Years 2024 & 2030
REST OF EUROPE
  • Table 56: Rest of Europe Recent Past, Current & Future Analysis for Service Delivery Automation by Type - IT Process Automation and Business Process Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • Table 57: Rest of Europe 7-Year Perspective for Service Delivery Automation by Type - Percentage Breakdown of Value Sales for IT Process Automation and Business Process Automation for the Years 2024 & 2030
  • Table 58: Rest of Europe Recent Past, Current & Future Analysis for Service Delivery Automation by Vertical - IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • Table 59: Rest of Europe 7-Year Perspective for Service Delivery Automation by Vertical - Percentage Breakdown of Value Sales for IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals for the Years 2024 & 2030
ASIA-PACIFIC
  • Service Delivery Automation Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2024 (E)
  • Table 60: Asia-Pacific Recent Past, Current & Future Analysis for Service Delivery Automation by Type - IT Process Automation and Business Process Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • Table 61: Asia-Pacific 7-Year Perspective for Service Delivery Automation by Type - Percentage Breakdown of Value Sales for IT Process Automation and Business Process Automation for the Years 2024 & 2030
  • Table 62: Asia-Pacific Recent Past, Current & Future Analysis for Service Delivery Automation by Vertical - IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • Table 63: Asia-Pacific 7-Year Perspective for Service Delivery Automation by Vertical - Percentage Breakdown of Value Sales for IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals for the Years 2024 & 2030
REST OF WORLD
  • Table 64: Rest of World Recent Past, Current & Future Analysis for Service Delivery Automation by Type - IT Process Automation and Business Process Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • Table 65: Rest of World 7-Year Perspective for Service Delivery Automation by Type - Percentage Breakdown of Value Sales for IT Process Automation and Business Process Automation for the Years 2024 & 2030
  • Table 66: Rest of World Recent Past, Current & Future Analysis for Service Delivery Automation by Vertical - IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • Table 67: Rest of World 7-Year Perspective for Service Delivery Automation by Vertical - Percentage Breakdown of Value Sales for IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals for the Years 2024 & 2030
IV. COMPETITION

Companies Mentioned

  • Arago US, Inc.
  • Automation Anywhere, Inc.
  • Blue Prism Group Plc
  • Celaton Limited
  • Exilant Technologies Private Limited
  • IBM Corporation
  • IPsoft Inc.
  • NICE Systems Ltd.
  • Softomotive Ltd.
  • Sutherland Global Services
  • Uipath Srl (Romania)
  • Xerox Corporation

Table Information