In this fast-paced and informative training program, attendees will learn exactly what violates the Fair Debt Collection Practices Act (FDCPA) and other laws that lead to costly fines and judgments. The program will also overview consumer vs. commercial bankruptcy and the differences between Chapter 7, 11 and 13.
Abusive, deceptive, and unfair debt collection practices by many debt collectors led to the enactment of the Fair Debt Collection Practices Act. Anyone trying to collect a business debt on behalf of another must be familiar with who this important law covers as well as its dos-and-don’ts.
This presentation will reveal the critical procedures a debt collector must follow when reaching out to both the debtor and others with whom the collector interacts while engaged in debt collection. Companies across the country are getting hit with massive fines and judgments every day by violating critical federal collection law regulations and guidelines. Unintentional mistakes or not, the courts are bringing down the hammer on companies and individuals.
Why Should You Attend:
Doing your job as an A/R professional is hard enough without the threat of lawsuits hanging over your head. But, debtors today have information at their disposal about what you can and cannot do to collect a debt. In a job where one wrong phrase in a collection letter or even your tone of voice over the phone can get you into hot water, you need to be confident and secure that everything you do is legally sound.Abusive, deceptive, and unfair debt collection practices by many debt collectors led to the enactment of the Fair Debt Collection Practices Act. Anyone trying to collect a business debt on behalf of another must be familiar with who this important law covers as well as its dos-and-don’ts.
This presentation will reveal the critical procedures a debt collector must follow when reaching out to both the debtor and others with whom the collector interacts while engaged in debt collection. Companies across the country are getting hit with massive fines and judgments every day by violating critical federal collection law regulations and guidelines. Unintentional mistakes or not, the courts are bringing down the hammer on companies and individuals.
Learning Objectives:
- Learn areas of the FDCPA that trip up even veteran collectors
- Learn Fair Credit Reporting Act issues that can - and will - affect the way you work
- Learn how easily-broken HIPAA can get you hauled into court
- What’s your company’s civil liability under the FDCPA?
- Learn bad check laws that every A/R and sales pro in your company should know
- Learn how to use promissory notes to get your money sooner rather than later
- How to use “mini-Miranda” warning to protect yourself and your company in court
- Overview of consumer vs. commercial bankruptcy and the differences between Chapter 7, 11 and 13
- How to determine when enough is enough and get tough with your debtors
Areas Covered in the Webinar:
- Who is a covered ‘debt collector’ - and, who is not
- The 6 things a debt collector can and cannot do when trying to determine a debtor’s location
- Three things a debt collector cannot do when communicating directly with the debtor in the absence of consent or a court order
- What to do if the debtor tells you in writing to leave them alone
- A half-dozen acts that expressly constitute harassment and abuse
- How to recognize a false or misleading representation
- Eight actions that will always be recognized as being unfair or an unconscionable means of collecting or attempting to collect a debt
- How a debt collector must validate a debt
- Civil liabilities and administrative enforcement related to the Fair Debt Collection Practices Act
- Other collection laws
Who Will Benefit:
- Business Owners
- Compliance Managers
- Controllers
- Presidents/Vice Presidents
- Managers/Supervisors
- Sales Representative
- Collection Managers, Personnel
- Retail Businesses Owners
- Business Vendors
Speaker
David SandersCourse Provider
David Sanders,
