This HR compliance webinar will teach you a systematic process for developing “emotional self-control”. It will help you approach your life with more discipline and will help you learn how to make better choices.
Why Should You Attend:
All of us have experienced unwanted emotions at work - either with our coworkers, our boss, or ourselves. While having emotions is normal, it’s what we do with them that can lead to problems - with our relationships, our productivity and our well-being.Learning Objectives:
- Identify and control YOUR emotional hot buttons
- Stop getting so worked up over little things
- Stay centered in pressure situations
- Stop avoiding conflict
- Graceful “exit lines”
- Safe ways to blow off steam
Areas Covered in the Webinar:
- Identify the people or situations that cause us to “lose it” emotionally
- Review the 7 emotional states of change
- Learn the components of your emotional system
- Review the 7 emotional patterns that cause most of what troubles us
- Identify and control YOUR emotional hot buttons
- Discuss importance of journaling
- Discuss physiological symptoms
- Discuss graceful “exit lines” for group specific scenarios
- Learn formula for how to confront a difficult person
Who Will Benefit:
- Employees
- Managers/Supervisors
- Existing Managers wanting to enhance their leadership skills
- Future management candidates
- Human Resources Professionals
- Anyone with a desire to improve how they manage their emotions
Speaker
Barbara KhozamCourse Provider
Barbara Khozam,
