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Mobile Engagement - Global Strategic Business Report

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    Report

  • 92 Pages
  • December 2024
  • Region: Global
  • Global Industry Analysts, Inc
  • ID: 5303709
The global market for Mobile Engagement was estimated at US$55.2 Billion in 2023 and is projected to reach US$500.8 Billion by 2030, growing at a CAGR of 37.0% from 2023 to 2030. This comprehensive report provides an in-depth analysis of market trends, drivers, and forecasts, helping you make informed business decisions.

Global Mobile Engagement Market - Key Trends and Drivers Summarized

How Is Mobile Engagement Transforming Customer Interactions?

Mobile engagement involves interacting with users on their mobile devices to enhance customer experience and drive business growth. As smartphones and mobile applications become integral to daily life, companies are increasingly focusing on engaging their audience through personalized, real-time interactions on mobile platforms. This trend spans across various sectors, including retail, healthcare, finance, and entertainment, where businesses leverage mobile engagement strategies to improve customer satisfaction, boost retention rates, and drive sales. From push notifications and SMS marketing to in-app messages and mobile web experiences, companies are utilizing diverse channels to reach and engage with their mobile audience effectively. Mobile engagement strategies also rely heavily on data analytics to understand customer behavior and preferences. By collecting data on user interactions, companies can deliver more relevant and personalized content, offers, and notifications. This data-driven approach not only enhances the user experience but also helps companies to build stronger relationships with their customers. Moreover, the adoption of mobile engagement platforms, which integrate tools for analytics, automation, and customer communication, is enabling businesses to streamline their mobile marketing efforts and improve overall efficiency.

What Innovations Are Driving the Mobile Engagement Market?

Innovations in mobile engagement are centered around personalization, automation, and omnichannel integration. Artificial Intelligence (AI) and machine learning are playing a crucial role in enabling deeper personalization by analyzing user data to predict preferences and behavior. AI-driven chatbots and virtual assistants are increasingly being used to provide instant customer support and personalized recommendations. Furthermore, automation tools are allowing companies to schedule and deliver targeted messages at the optimal time, enhancing the effectiveness of mobile campaigns. Omnichannel integration is another key trend, as businesses aim to deliver a consistent user experience across different platforms. By integrating mobile engagement strategies with other digital channels, such as email, social media, and web, companies can create a seamless customer journey. The use of geolocation technology and proximity-based marketing is also gaining traction, allowing businesses to deliver location-specific offers and notifications to users, further enhancing engagement.

How Do Market Segments Define the Growth of Mobile Engagement?

Platforms include SMS, push notifications, in-app messaging, mobile web, and mobile wallets. Push notifications and in-app messaging are among the most popular channels due to their ability to deliver timely and personalized content directly to the user. Industries utilizing mobile engagement strategies include retail, healthcare, banking, travel, and telecommunications. The retail sector is a significant contributor to the market, with companies using mobile engagement to drive sales, improve customer service, and enhance loyalty programs. Regionally, North America and Europe are leading the market due to high smartphone penetration, advanced digital infrastructure, and widespread adoption of mobile engagement platforms. The Asia-Pacific region, particularly China and India, is experiencing rapid growth driven by increasing mobile internet usage, rising e-commerce activities, and a young, tech-savvy population. Latin America and Africa are also emerging markets, where mobile engagement strategies are being used to reach customers in areas with limited traditional media access.

What Factors Are Driving the Growth in the Mobile Engagement Market?

The growth in the mobile engagement market is driven by several factors, including the rising adoption of smartphones, the shift towards digital communication, and advancements in data analytics technologies. The widespread use of mobile devices has made it essential for businesses to engage with customers through mobile channels. Additionally, the ability to deliver personalized, real-time content is helping companies to improve customer satisfaction and drive revenue. Technological advancements, such as AI-driven analytics, automation, and geolocation-based services, are further enhancing the capabilities of mobile engagement platforms, making them a powerful tool for customer interaction and business growth.

Key Insights:

  • Market Growth: Understand the significant growth trajectory of the Push Notifications segment, which is expected to reach US$190.1 Billion by 2030 with a CAGR of a 39.9%. The SMS & MMS segment is also set to grow at 37.3% CAGR over the analysis period.
  • Regional Analysis: Gain insights into the U.S. market, estimated at $14.1 Billion in 2023, and China, forecasted to grow at an impressive 43.9% CAGR to reach $141.7 Billion by 2030. Discover growth trends in other key regions, including Japan, Canada, Germany, and the Asia-Pacific.

Why You Should Buy This Report:

  • Detailed Market Analysis: Access a thorough analysis of the Global Mobile Engagement Market, covering all major geographic regions and market segments.
  • Competitive Insights: Get an overview of the competitive landscape, including the market presence of major players across different geographies.
  • Future Trends and Drivers: Understand the key trends and drivers shaping the future of the Global Mobile Engagement Market.
  • Actionable Insights: Benefit from actionable insights that can help you identify new revenue opportunities and make strategic business decisions.

Key Questions Answered:

  • How is the Global Mobile Engagement Market expected to evolve by 2030?
  • What are the main drivers and restraints affecting the market?
  • Which market segments will grow the most over the forecast period?
  • How will market shares for different regions and segments change by 2030?
  • Who are the leading players in the market, and what are their prospects?

Report Features:

  • Comprehensive Market Data: Independent analysis of annual sales and market forecasts in US$ Million from 2023 to 2030.
  • In-Depth Regional Analysis: Detailed insights into key markets, including the U.S., China, Japan, Canada, Europe, Asia-Pacific, Latin America, Middle East, and Africa.
  • Company Profiles: Coverage of major players in the Global Mobile Engagement Market such as Accengage, Adobe, Appboy, Followanalytics, IBM and more.
  • Complimentary Updates: Receive free report updates for one year to keep you informed of the latest market developments.

Some of the 36 companies featured in this Global Mobile Engagement market report include:

  • Accengage
  • Adobe
  • Appboy
  • Followanalytics
  • IBM
  • Key Innovators
  • Leanplum
  • Localytics
  • Marketo
  • Oracle
  • Salesforce
  • Selligent
  • Smartfocus
  • Swrve
  • Tapjoy
  • Urban Airship
  • Vibes
  • Webtrekk

Table of Contents

I. METHODOLOGYII. EXECUTIVE SUMMARY
1. MARKET OVERVIEW
  • Global Economic Update
  • Mobile Engagement - Global Key Competitors Percentage Market Share in 2024 (E)
  • Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2024 (E)
2. FOCUS ON SELECT PLAYERS
3. MARKET TRENDS & DRIVERS
  • Rising Demand for Personalized User Experiences Spurs Growth in Mobile Engagement Market
  • Technological Advancements in Mobile Engagement Platforms and Tools Strengthen Business Case for Adoption
  • Growing Focus on Omnichannel Marketing and Customer Retention Expands Addressable Market for Mobile Engagement
  • Expansion of Mobile Engagement in E-Commerce and Retail Fuels Market Growth
  • Increasing Adoption of AI-Driven Mobile Engagement Solutions Expands Market Opportunities
  • Technological Innovations in Push Notifications, In-App Messaging, and Mobile Chatbots Propel Market Expansion
  • Rising Focus on Enhancing App User Retention and Lifetime Value Drives Demand for Mobile Engagement
  • Growing Use of Mobile Engagement in Loyalty Programs and Rewards Expands Market Potential
  • Focus on Reducing Churn Rate and Enhancing Customer Satisfaction Strengthens Market for Mobile Engagement
  • Rising Adoption of Location-Based and Contextual Mobile Engagement Expands Addressable Market
  • Technological Advancements in Mobile Analytics and User Segmentation Propel Market Growth
  • Expansion of Mobile Engagement in Financial Services, Travel, and Entertainment Sectors Expands Market Opportunities
4. GLOBAL MARKET PERSPECTIVE
  • Table 1: World Recent Past, Current & Future Analysis for Mobile Engagement by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 2: World Historic Review for Mobile Engagement by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 3: World 16-Year Perspective for Mobile Engagement by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets for Years 2014, 2024 & 2030
  • Table 4: World Recent Past, Current & Future Analysis for Push Notifications by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 5: World Historic Review for Push Notifications by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 6: World 16-Year Perspective for Push Notifications by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2014, 2024 & 2030
  • Table 7: World Recent Past, Current & Future Analysis for SMS & MMS by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 8: World Historic Review for SMS & MMS by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 9: World 16-Year Perspective for SMS & MMS by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2014, 2024 & 2030
  • Table 10: World Recent Past, Current & Future Analysis for In-App Messaging by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 11: World Historic Review for In-App Messaging by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 12: World 16-Year Perspective for In-App Messaging by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2014, 2024 & 2030
  • Table 13: World Recent Past, Current & Future Analysis for E-Mails by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 14: World Historic Review for E-Mails by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 15: World 16-Year Perspective for E-Mails by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2014, 2024 & 2030
  • Table 16: World Recent Past, Current & Future Analysis for App / Web Content by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 17: World Historic Review for App / Web Content by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 18: World 16-Year Perspective for App / Web Content by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2014, 2024 & 2030
  • Table 19: World Recent Past, Current & Future Analysis for Other Solutions by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 20: World Historic Review for Other Solutions by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 21: World 16-Year Perspective for Other Solutions by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2014, 2024 & 2030
  • Table 22: World Recent Past, Current & Future Analysis for Media & Entertainment by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 23: World Historic Review for Media & Entertainment by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 24: World 16-Year Perspective for Media & Entertainment by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2014, 2024 & 2030
  • Table 25: World Recent Past, Current & Future Analysis for Travel & Hospitality by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 26: World Historic Review for Travel & Hospitality by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 27: World 16-Year Perspective for Travel & Hospitality by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2014, 2024 & 2030
  • Table 28: World Recent Past, Current & Future Analysis for Other Verticals by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 29: World Historic Review for Other Verticals by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 30: World 16-Year Perspective for Other Verticals by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2014, 2024 & 2030
  • Table 31: World Recent Past, Current & Future Analysis for Retail by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 32: World Historic Review for Retail by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 33: World 16-Year Perspective for Retail by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2014, 2024 & 2030
  • Table 34: World Recent Past, Current & Future Analysis for Financial Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 35: World Historic Review for Financial Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 36: World 16-Year Perspective for Financial Services by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2014, 2024 & 2030
  • Table 37: World Recent Past, Current & Future Analysis for IT & Telecom by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • Table 38: World Historic Review for IT & Telecom by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • Table 39: World 16-Year Perspective for IT & Telecom by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2014, 2024 & 2030
  • Table 40: World Mobile Engagement Market Analysis of Annual Sales in US$ Million for Years 2014 through 2030
III. MARKET ANALYSIS
UNITED STATES
  • Mobile Engagement Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2024 (E)
CANADA
JAPAN
  • Mobile Engagement Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2024 (E)
CHINA
  • Mobile Engagement Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2024 (E)
EUROPE
  • Mobile Engagement Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2024 (E)
FRANCE
  • Mobile Engagement Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2024 (E)
GERMANY
  • Mobile Engagement Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2024 (E)
ITALY
UNITED KINGDOM
  • Mobile Engagement Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2024 (E)
SPAINRUSSIAREST OF EUROPE
ASIA-PACIFIC
  • Mobile Engagement Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2024 (E)
AUSTRALIA
  • Mobile Engagement Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Australia for 2024 (E)
INDIA
  • Mobile Engagement Market Presence - Strong/Active/Niche/Trivial - Key Competitors in India for 2024 (E)
SOUTH KOREAREST OF ASIA-PACIFIC
LATIN AMERICA
  • Mobile Engagement Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Latin America for 2024 (E)
ARGENTINABRAZILMEXICOREST OF LATIN AMERICA
MIDDLE EAST
  • Mobile Engagement Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Middle East for 2024 (E)
IRANISRAELSAUDI ARABIAUNITED ARAB EMIRATESREST OF MIDDLE EAST
AFRICA
  • Mobile Engagement Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Africa for 2024 (E)
IV. COMPETITION

Companies Mentioned

Some of the 36 companies featured in this Global Mobile Engagement market report include:
  • Accengage
  • Adobe
  • Appboy
  • Followanalytics
  • IBM
  • Key Innovators
  • Leanplum
  • Localytics
  • Marketo
  • Oracle
  • Salesforce
  • Selligent
  • Smartfocus
  • Swrve
  • Tapjoy
  • Urban Airship
  • Vibes
  • Webtrekk

Table Information