Overview:
What is Employee Engagement?
Employee engagement is an emotional state and a behavioral reaction to an employee's relationship with his/her manager and perception of the organization. Engagement involves an employee's degree of focus, motivation and passion for his/her job. Why is Employee Engagement Important?
Engaged employees are motivated toward the organization's success, take pride in their work, suggest improvements, pursue self-development, boost organizational performance, expend discretionary effort, say good things about their organization and plan to stay.
What is the Business Case?
Most organizations have significant opportunity for improvement. Across the U.S. only 31% of employees are engaged. There have been over 100 research studies proving the improvements in organizational performance resulting from engaged employees.
Why you should Attend
Organizations have a huge opportunity to benefit from a more engaged workforce because only approximately 30% of employees are engaged:
With approximately 50% unengaged - going through the motions; not performing to their capabilities And the balance of 20% are disengaged - unhappy at work and their mission is to make sure their co-workers are also unhappy
Employees’ Engagement needs are logical - such as:
- Being told what’s expected of them
- Having the materials and equipment they need
- Receiving periodic recognition and praise
- Feeling their supervisor cares about them
- Any supervisor who’s willing can improve his/her team's level of engagement because there are employee engagement strategies that prove to be effective
Disney for example:
- Trains its supervisors in the Engagement Coaching practices and behaviors expected of them
- Gauges their supervisors’ performance through Employee Engagement Surveys
- Holds their supervisors accountable using coaching, goals, appraisals, merits, bonuses and promotions
Supervisors are the key to engaging employees. The two factors that have the greatest impact on an employee's degree of engagement are:
- the employee's relationships with his/her immediate supervisor
- whether his/her supervisor is meeting the employee's few engagement needs
And your supervisors have multiple daily Engagement Coaching opportunities to:
- strengthen the relationship
- listen, learn and coach
- enhance the employee’s engagement and performance
Speaker
Pete Tosh is Founder of The Focus Group, a management consulting and training firm that assists organizations in sustaining profitable growth through four core disciplinesImplementing Strategic HR Initiatives: Executive Search, Conducting HR Department Audits, Enhancing Recruiting, Interviewing & Selection Processes, Installing Performance Management Programs, Conducting Training Needs Assessments, Installing HR Metrics, etc. Maximizing Leadership Effectiveness: Facilitating Team Building Initiatives, Designing and Facilitating 360 Performance Assessments, Executive Coaching, Measuring and Enhancing Employee Engagement and Performance, etc.
Who Should Attend
- HR Professionals New to the Field - seeking a comprehensive view of the subject with multiple initiatives
- Experienced HR Professionals - seeking a refresher
- Leaders & Managers - interested in understanding the benefits to the organization of increasing Employee Engagement
