The Europe Customer Relationship Management Market is expected to witness market growth of 10.5% CAGR during the forecast period (2021-2027).
The increasing importance of identifying customers’ behaviour and their preferences & patterns due to the growing competition in the market is motivating companies to use CRM strategies for providing quality service performance in real-time and thus, getting a competitive edge over others. In addition, the swift digital transformation is encouraging organizations over various sectors to substitute the prevailing offering of solutions that help in creating, managing, and improving their digital presence with an integrated CRM solution that helps in delivering the purposes and fulfil all the business needs. Additionally, the technological improvements in business intelligence & embedded analytics, and their installation in CRM solutions are anticipated to augment product advancement and innovation across CRM providers.
With the increasing competition in the market, organizations across Europe are widely adopting CRM solution to create a transparent communication model with their customers. It also helps them to generate insights by studying the buying and preference pattern of the customers, which help in the launch of improved products & services by the companies. In addition, customers are becoming more selective due to the availability of wide variety of products & services.
Thus, it is important for the companies to understand customers’ need and better engage them with their brand to develop more trust and loyalty towards the brand. Customers also shift to another brand very easily, which makes it more important for the companies to connect with the customer. So, Europe is estimated to record a substantial growth rate during the forecast period.
The growing requirement of keeping the customers engaged by establishing effective communication among companies and customers through various channels is estimated to bolster the growth of the market. Companies have to continuously provide relevant documents and promotional offers to engage and communicate with their customers to maintain a healthy customer relationship. At present, customers prefer to communicate with the companies via various channels like email, voice, mobile, SMS and social media.
The Germany market dominated the Europe Retail & eCommerce Customer Relationship Management Market by Country 2020, growing at a CAGR of 8.3 % during the forecast period. The UK market is exhibiting a CAGR of 8.7% during (2021 - 2027). Additionally, The France market is anticipated to witness a CAGR of 10.3% during (2021 - 2027).
The Large Enterprises market dominated the France Customer Relationship Management Market by Enterprise Size 2020, thereby, achieving a market value of $2,270.9 million by 2027. The Small & Medium Enterprise market is expected to witness a CAGR of 12.1% during (2021 - 2027).
Based on Component, the market is segmented into Software and Services. Based on Enterprise Size, the market is segmented into Large Enterprises and Small & Medium Enterprises. Based on Deployment Type, the market is segmented into Cloud and On-premise. Based on Application, the market is segmented into Customer Service, Customer Experience Management, CRM Analytics, Marketing Automation, Salesforce Automation and Others. Based on End User, the market is segmented into BFSI, IT & Telecom, Healthcare, Retail & eCommerce, Government & Defense, Energy & Utility, Manufacturing and Others. Based on countries, the market is segmented into Germany, UK, France, Russia, Spain, Italy, and Rest of Europe.
The market research report covers the analysis of key stake holders of the market. Key companies profiled in the report include Salesforce.com, Inc., Microsoft Corporation, SAP SE, Oracle Corporation, Adobe, Inc., Zoho Corporation Pvt. Ltd., Creatio, SugarCRM, Inc., Copper CRM, Inc., and Insightly, Inc.
Scope of the Study
Market Segments covered in the Report:
By Component
By Enterprise Size
By Deployment Type
By Application
By End User
By Country
Companies Profiled
Unique Offerings from the Publisher
The increasing importance of identifying customers’ behaviour and their preferences & patterns due to the growing competition in the market is motivating companies to use CRM strategies for providing quality service performance in real-time and thus, getting a competitive edge over others. In addition, the swift digital transformation is encouraging organizations over various sectors to substitute the prevailing offering of solutions that help in creating, managing, and improving their digital presence with an integrated CRM solution that helps in delivering the purposes and fulfil all the business needs. Additionally, the technological improvements in business intelligence & embedded analytics, and their installation in CRM solutions are anticipated to augment product advancement and innovation across CRM providers.
With the increasing competition in the market, organizations across Europe are widely adopting CRM solution to create a transparent communication model with their customers. It also helps them to generate insights by studying the buying and preference pattern of the customers, which help in the launch of improved products & services by the companies. In addition, customers are becoming more selective due to the availability of wide variety of products & services.
Thus, it is important for the companies to understand customers’ need and better engage them with their brand to develop more trust and loyalty towards the brand. Customers also shift to another brand very easily, which makes it more important for the companies to connect with the customer. So, Europe is estimated to record a substantial growth rate during the forecast period.
The growing requirement of keeping the customers engaged by establishing effective communication among companies and customers through various channels is estimated to bolster the growth of the market. Companies have to continuously provide relevant documents and promotional offers to engage and communicate with their customers to maintain a healthy customer relationship. At present, customers prefer to communicate with the companies via various channels like email, voice, mobile, SMS and social media.
The Germany market dominated the Europe Retail & eCommerce Customer Relationship Management Market by Country 2020, growing at a CAGR of 8.3 % during the forecast period. The UK market is exhibiting a CAGR of 8.7% during (2021 - 2027). Additionally, The France market is anticipated to witness a CAGR of 10.3% during (2021 - 2027).
The Large Enterprises market dominated the France Customer Relationship Management Market by Enterprise Size 2020, thereby, achieving a market value of $2,270.9 million by 2027. The Small & Medium Enterprise market is expected to witness a CAGR of 12.1% during (2021 - 2027).
Based on Component, the market is segmented into Software and Services. Based on Enterprise Size, the market is segmented into Large Enterprises and Small & Medium Enterprises. Based on Deployment Type, the market is segmented into Cloud and On-premise. Based on Application, the market is segmented into Customer Service, Customer Experience Management, CRM Analytics, Marketing Automation, Salesforce Automation and Others. Based on End User, the market is segmented into BFSI, IT & Telecom, Healthcare, Retail & eCommerce, Government & Defense, Energy & Utility, Manufacturing and Others. Based on countries, the market is segmented into Germany, UK, France, Russia, Spain, Italy, and Rest of Europe.
The market research report covers the analysis of key stake holders of the market. Key companies profiled in the report include Salesforce.com, Inc., Microsoft Corporation, SAP SE, Oracle Corporation, Adobe, Inc., Zoho Corporation Pvt. Ltd., Creatio, SugarCRM, Inc., Copper CRM, Inc., and Insightly, Inc.
Scope of the Study
Market Segments covered in the Report:
By Component
- Software
- Services
By Enterprise Size
- Large Enterprises
- Small & Medium Enterprises
By Deployment Type
- Cloud
- On-premise
By Application
- Customer Service
- Customer Experience Management
- CRM Analytics
- Marketing Automation
- Salesforce Automation
- Others
By End User
- BFSI
- IT & Telecom
- Healthcare
- Retail & eCommerce
- Government & Defense
- Energy & Utility
- Manufacturing
- Others
By Country
- Germany
- UK
- France
- Russia
- Spain
- Italy
- Rest of Europe
Companies Profiled
- Salesforce.com, Inc.
- Microsoft Corporation
- SAP SE
- Oracle Corporation
- Adobe, Inc.
- Zoho Corporation Pvt. Ltd.
- Creatio
- SugarCRM, Inc.
- Copper CRM, Inc.
- Insightly, Inc.
Unique Offerings from the Publisher
- Exhaustive coverage
- Highest number of market tables and figures
- Subscription based model available
- Guaranteed best price
- Assured post sales research support with 10% customization free
Table of Contents
Chapter 1. Market Scope & Methodology1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 Europe Customer Relationship Management Market, by Component
1.4.2 Europe Customer Relationship Management Market, by Enterprise Size
1.4.3 Europe Customer Relationship Management Market, by Deployment Type
1.4.4 Europe Customer Relationship Management Market, by Application
1.4.5 Europe Customer Relationship Management Market, by End User
1.4.6 Europe Customer Relationship Management Market, by Country
1.5 Methodology for the research
Chapter 2. Market Overview
2.1 Introduction
2.1.1 Overview
2.1.2 Market Composition and Scenario
2.2 Key Factors Impacting the Market
2.2.1 Market Drivers
2.2.2 Market Opportunities
2.2.3 Market Restraints
2.2.4 Market Challenges
Chapter 3. Competition Analysis - Global
3.1 Cardinal Matrix
3.2 Recent Industry Wide Strategic Developments
3.2.1 Partnerships, Collaborations and Agreements
3.2.2 Product Launches and Product Expansions
3.2.3 Acquisition and Mergers
3.3 Top Winning Strategies
3.3.1 Key Leading Strategies: Percentage Distribution (2017-2021)
3.3.2 Key Strategic Move: (Product Launches and Product Expansions : 2018, Sep – 2021, May) Leading Players
Chapter 4. Europe Customer Relationship Management Market by Component
4.1 Europe Customer Relationship Management Software Market by Country
4.2 Europe Customer Relationship Management Services Market by Country
Chapter 5. Europe Customer Relationship Management Market by End User
5.1 Europe BFSI Customer Relationship Management Market by Country
5.2 Europe IT & Telecom Customer Relationship Management Market by Country
5.3 Europe Healthcare Customer Relationship Management Market by Country
5.4 Europe Retail & eCommerce Customer Relationship Management Market by Country
5.5 Europe Government & Defense Customer Relationship Management Market by Country
5.6 Europe Energy & Utility Customer Relationship Management Market by Country
5.7 Europe Manufacturing Customer Relationship Management Market by Country
5.8 Europe Other End User Customer Relationship Management Market by Country
Chapter 6. Europe Customer Relationship Management Market by Enterprise Size
6.1 Europe Customer Relationship Management Large Enterprises Market by Country
6.2 Europe Customer Relationship Management Small & Medium Enterprise Market by Country
Chapter 7. Europe Customer Relationship Management Market by Deployment Type
7.1 Europe Cloud Customer Relationship Management Market by Country
7.2 Europe On-premise Customer Relationship Management Market by Country
Chapter 8. Europe Customer Relationship Management Market by Application
8.1 Europe Customer Service Customer Relationship Management Market by Country
8.2 Europe Customer Experience Management Customer Relationship Management Market by Country
8.3 Europe CRM Analytics Customer Relationship Management Market by Country
8.4 Europe Marketing Automation Customer Relationship Management Market by Country
8.5 Europe Salesforce Automation Customer Relationship Management Market by Country
8.6 Europe Others Customer Relationship Management Market by Country
Chapter 9. Europe Customer Relationship Management Market by Country
9.1 Germany Customer Relationship Management Market
9.1.1 Germany Customer Relationship Management Market by Component
9.1.2 Germany Customer Relationship Management Market by End User
9.1.3 Germany Customer Relationship Management Market by Enterprise Size
9.1.4 Germany Customer Relationship Management Market by Deployment Type
9.1.5 Germany Customer Relationship Management Market by Application
9.2 UK Customer Relationship Management Market
9.2.1 UK Customer Relationship Management Market by Component
9.2.2 UK Customer Relationship Management Market by End User
9.2.3 UK Customer Relationship Management Market by Enterprise Size
9.2.4 UK Customer Relationship Management Market by Deployment Type
9.2.5 UK Customer Relationship Management Market by Application
9.3 France Customer Relationship Management Market
9.3.1 France Customer Relationship Management Market by Component
9.3.2 France Customer Relationship Management Market by End User
9.3.3 France Customer Relationship Management Market by Enterprise Size
9.3.4 France Customer Relationship Management Market by Deployment Type
9.3.5 France Customer Relationship Management Market by Application
9.4 Russia Customer Relationship Management Market
9.4.1 Russia Customer Relationship Management Market by Component
9.4.2 Russia Customer Relationship Management Market by End User
9.4.3 Russia Customer Relationship Management Market by Enterprise Size
9.4.4 Russia Customer Relationship Management Market by Deployment Type
9.4.5 Russia Customer Relationship Management Market by Application
9.5 Spain Customer Relationship Management Market
9.5.1 Spain Customer Relationship Management Market by Component
9.5.2 Spain Customer Relationship Management Market by End User
9.5.3 Spain Customer Relationship Management Market by Enterprise Size
9.5.4 Spain Customer Relationship Management Market by Deployment Type
9.5.5 Spain Customer Relationship Management Market by Application
9.6 Italy Customer Relationship Management Market
9.6.1 Italy Customer Relationship Management Market by Component
9.6.2 Italy Customer Relationship Management Market by End User
9.6.3 Italy Customer Relationship Management Market by Enterprise Size
9.6.4 Italy Customer Relationship Management Market by Deployment Type
9.6.5 Italy Customer Relationship Management Market by Application
9.7 Rest of Europe Customer Relationship Management Market
9.7.1 Rest of Europe Customer Relationship Management Market by Component
9.7.2 Rest of Europe Customer Relationship Management Market by End User
9.7.3 Rest of Europe Customer Relationship Management Market by Enterprise Size
9.7.4 Rest of Europe Customer Relationship Management Market by Deployment Type
9.7.5 Rest of Europe Customer Relationship Management Market by Application
Chapter 10. Company Profiles
10.1 Salesforce.com, Inc.
10.1.1 Company Overview
10.1.2 Financial Analysis
10.1.3 Regional Analysis
10.1.4 Research & Development Expense
10.1.5 Recent strategies and developments:
10.1.5.1 Partnerships, Collaborations, and Agreements:
10.1.5.2 Product Launches and Product Expansions:
10.1.5.3 Acquisition and Mergers:
10.1.6 SWOT Analysis
10.2 Microsoft Corporation
10.2.1 Company Overview
10.2.2 Financial Analysis
10.2.3 Segmental and Regional Analysis
10.2.4 Research & Development Expenses
10.2.5 Recent strategies and developments:
10.2.5.1 Partnerships, Collaborations, and Agreements:
10.2.5.2 Product Launches and Product Expansions:
10.2.6 SWOT Analysis
10.3 SAP SE
10.3.1 Company Overview
10.3.2 Financial Analysis
10.3.3 Segmental and Regional Analysis
10.3.4 Research & Development Expense
10.3.5 Recent strategies and developments:
10.3.5.1 Partnerships, Collaborations, and Agreements:
10.3.5.2 Product Launches and Product Expansions:
10.3.5.3 Acquisition and Mergers:
10.3.6 SWOT Analysis
10.4 Oracle Corporation
10.4.1 Company Overview
10.4.2 Financial Analysis
10.4.3 Segmental and Regional Analysis
10.4.4 Research & Development Expense
10.4.5 Recent strategies and developments:
10.4.5.1 Partnerships, Collaborations, and Agreements:
10.4.5.2 Product Launches and Product Expansions:
10.4.6 SWOT Analysis
10.5 Adobe, Inc.
10.5.1 Company Overview
10.5.2 Financial Analysis
10.5.3 Segmental and Regional Analysis
10.5.4 Research & Development Expense
10.5.5 Recent strategies and developments:
10.5.5.1 Partnerships, Collaborations, and Agreements:
10.5.5.2 Product Launches and Product Expansions:
10.5.5.3 Acquisition and Mergers:
10.5.6 SWOT Analysis
10.6 Zoho Corporation Pvt. Ltd.
10.6.1 Company Overview
10.6.2 Recent strategies and developments:
10.6.2.1 Partnerships, Collaborations, and Agreements:
10.7 Creatio
10.7.1 Company Overview
10.7.2 Recent strategies and developments:
10.7.2.1 Partnerships, Collaborations, and Agreements:
10.7.2.2 Product Launches and Product Expansions:
10.8 SugarCRM, Inc.
10.8.1 Company Overview
10.8.2 Recent strategies and developments:
10.8.2.1 Partnerships, Collaborations, and Agreements:
10.8.2.2 Product Launches and Product Expansions:
10.8.2.3 Acquisition and Mergers:
10.9 Copper CRM, Inc.
10.9.1 Company Overview
10.9.2 Recent strategies and developments:
10.9.2.1 Partnerships, Collaborations, and Agreements:
10.9.2.2 Acquisition and Mergers:
10.10. Insightly, Inc.
10.10.1 Company Overview
10.10.2 Recent strategies and developments:
10.10.2.1 Product Launches and Product Expansions:List of Tables
Table 1 Europe Customer Relationship Management Market, 2017 - 2020, USD Million
Table 2 Europe Customer Relationship Management Market, 2021 - 2027, USD Million
Table 3 Partnerships, Collaborations and Agreements- Customer Relationship Management Market
Table 4 Product Launches And Product Expansions- Customer Relationship Management Market
Table 5 Acquisition and Mergers- Customer Relationship Management Market
Table 6 Europe Customer Relationship Management Market by Component, 2017 - 2020, USD Million
Table 7 Europe Customer Relationship Management Market by Component, 2021 - 2027, USD Million
Table 8 Europe Customer Relationship Management Software Market by Country, 2017 - 2020, USD Million
Table 9 Europe Customer Relationship Management Software Market by Country, 2021 - 2027, USD Million
Table 10 Europe Customer Relationship Management Services Market by Country, 2017 - 2020, USD Million
Table 11 Europe Customer Relationship Management Services Market by Country, 2021 - 2027, USD Million
Table 12 Europe Customer Relationship Management Market by End User, 2017 - 2020, USD Million
Table 13 Europe Customer Relationship Management Market by End User, 2021 - 2027, USD Million
Table 14 Europe BFSI Customer Relationship Management Market by Country, 2017 - 2020, USD Million
Table 15 Europe BFSI Customer Relationship Management Market by Country, 2021 - 2027, USD Million
Table 16 Europe IT & Telecom Customer Relationship Management Market by Country, 2017 - 2020, USD Million
Table 17 Europe IT & Telecom Customer Relationship Management Market by Country, 2021 - 2027, USD Million
Table 18 Europe Healthcare Customer Relationship Management Market by Country, 2017 - 2020, USD Million
Table 19 Europe Healthcare Customer Relationship Management Market by Country, 2021 - 2027, USD Million
Table 20 Europe Retail & eCommerce Customer Relationship Management Market by Country, 2017 - 2020, USD Million
Table 21 Europe Retail & eCommerce Customer Relationship Management Market by Country, 2021 - 2027, USD Million
Table 22 Europe Government & Defense Customer Relationship Management Market by Country, 2017 - 2020, USD Million
Table 23 Europe Government & Defense Customer Relationship Management Market by Country, 2021 - 2027, USD Million
Table 24 Europe Energy & Utility Customer Relationship Management Market by Country, 2017 - 2020, USD Million
Table 25 Europe Energy & Utility Customer Relationship Management Market by Country, 2021 - 2027, USD Million
Table 26 Europe Manufacturing Customer Relationship Management Market by Country, 2017 - 2020, USD Million
Table 27 Europe Manufacturing Customer Relationship Management Market by Country, 2021 - 2027, USD Million
Table 28 Europe Other End User Customer Relationship Management Market by Country, 2017 - 2020, USD Million
Table 29 Europe Other End User Customer Relationship Management Market by Country, 2021 - 2027, USD Million
Table 30 Europe Customer Relationship Management Market by Enterprise Size, 2017 - 2020, USD Million
Table 31 Europe Customer Relationship Management Market by Enterprise Size, 2021 - 2027, USD Million
Table 32 Europe Customer Relationship Management Large Enterprises Market by Country, 2017 - 2020, USD Million
Table 33 Europe Customer Relationship Management Large Enterprises Market by Country, 2021 - 2027, USD Million
Table 34 Europe Customer Relationship Management Small & Medium Enterprise Market by Country, 2017 - 2020, USD Million
Table 35 Europe Customer Relationship Management Small & Medium Enterprise Market by Country, 2021 - 2027, USD Million
Table 36 Europe Customer Relationship Management Market by Deployment Type, 2017 - 2020, USD Million
Table 37 Europe Customer Relationship Management Market by Deployment Type, 2021 - 2027, USD Million
Table 38 Europe Cloud Customer Relationship Management Market by Country, 2017 - 2020, USD Million
Table 39 Europe Cloud Customer Relationship Management Market by Country, 2021 - 2027, USD Million
Table 40 Europe On-premise Customer Relationship Management Market by Country, 2017 - 2020, USD Million
Table 41 Europe On-premise Customer Relationship Management Market by Country, 2021 - 2027, USD Million
Table 42 Europe Customer Relationship Management Market by Application, 2017 - 2020, USD Million
Table 43 Europe Customer Relationship Management Market by Application, 2021 - 2027, USD Million
Table 44 Europe Customer Service Customer Relationship Management Market by Country, 2017 - 2020, USD Million
Table 45 Europe Customer Service Customer Relationship Management Market by Country, 2021 - 2027, USD Million
Table 46 Europe Customer Experience Management Customer Relationship Management Market by Country, 2017 - 2020, USD Million
Table 47 Europe Customer Experience Management Customer Relationship Management Market by Country, 2021 - 2027, USD Million
Table 48 Europe CRM Analytics Customer Relationship Management Market by Country, 2017 - 2020, USD Million
Table 49 Europe CRM Analytics Customer Relationship Management Market by Country, 2021 - 2027, USD Million
Table 50 Europe Marketing Automation Customer Relationship Management Market by Country, 2017 - 2020, USD Million
Table 51 Europe Marketing Automation Customer Relationship Management Market by Country, 2021 - 2027, USD Million
Table 52 Europe Salesforce Automation Customer Relationship Management Market by Country, 2017 - 2020, USD Million
Table 53 Europe Salesforce Automation Customer Relationship Management Market by Country, 2021 - 2027, USD Million
Table 54 Europe Others Customer Relationship Management Market by Country, 2017 - 2020, USD Million
Table 55 Europe Others Customer Relationship Management Market by Country, 2021 - 2027, USD Million
Table 56 Europe Customer Relationship Management Market by Country, 2017 - 2020, USD Million
Table 57 Europe Customer Relationship Management Market by Country, 2021 - 2027, USD Million
Table 58 Germany Customer Relationship Management Market, 2017 - 2020, USD Million
Table 59 Germany Customer Relationship Management Market, 2021 - 2027, USD Million
Table 60 Germany Customer Relationship Management Market by Component, 2017 - 2020, USD Million
Table 61 Germany Customer Relationship Management Market by Component, 2021 - 2027, USD Million
Table 62 Germany Customer Relationship Management Market by End User, 2017 - 2020, USD Million
Table 63 Germany Customer Relationship Management Market by End User, 2021 - 2027, USD Million
Table 64 Germany Customer Relationship Management Market by Enterprise Size, 2017 - 2020, USD Million
Table 65 Germany Customer Relationship Management Market by Enterprise Size, 2021 - 2027, USD Million
Table 66 Germany Customer Relationship Management Market by Deployment Type, 2017 - 2020, USD Million
Table 67 Germany Customer Relationship Management Market by Deployment Type, 2021 - 2027, USD Million
Table 68 Germany Customer Relationship Management Market by Application, 2017 - 2020, USD Million
Table 69 Germany Customer Relationship Management Market by Application, 2021 - 2027, USD Million
Table 70 UK Customer Relationship Management Market, 2017 - 2020, USD Million
Table 71 UK Customer Relationship Management Market, 2021 - 2027, USD Million
Table 72 UK Customer Relationship Management Market by Component, 2017 - 2020, USD Million
Table 73 UK Customer Relationship Management Market by Component, 2021 - 2027, USD Million
Table 74 UK Customer Relationship Management Market by End User, 2017 - 2020, USD Million
Table 75 UK Customer Relationship Management Market by End User, 2021 - 2027, USD Million
Table 76 UK Customer Relationship Management Market by Enterprise Size, 2017 - 2020, USD Million
Table 77 UK Customer Relationship Management Market by Enterprise Size, 2021 - 2027, USD Million
Table 78 UK Customer Relationship Management Market by Deployment Type, 2017 - 2020, USD Million
Table 79 UK Customer Relationship Management Market by Deployment Type, 2021 - 2027, USD Million
Table 80 UK Customer Relationship Management Market by Application, 2017 - 2020, USD Million
Table 81 UK Customer Relationship Management Market by Application, 2021 - 2027, USD Million
Table 82 France Customer Relationship Management Market, 2017 - 2020, USD Million
Table 83 France Customer Relationship Management Market, 2021 - 2027, USD Million
Table 84 France Customer Relationship Management Market by Component, 2017 - 2020, USD Million
Table 85 France Customer Relationship Management Market by Component, 2021 - 2027, USD Million
Table 86 France Customer Relationship Management Market by End User, 2017 - 2020, USD Million
Table 87 France Customer Relationship Management Market by End User, 2021 - 2027, USD Million
Table 88 France Customer Relationship Management Market by Enterprise Size, 2017 - 2020, USD Million
Table 89 France Customer Relationship Management Market by Enterprise Size, 2021 - 2027, USD Million
Table 90 France Customer Relationship Management Market by Deployment Type, 2017 - 2020, USD Million
Table 91 France Customer Relationship Management Market by Deployment Type, 2021 - 2027, USD Million
Table 92 France Customer Relationship Management Market by Application, 2017 - 2020, USD Million
Table 93 France Customer Relationship Management Market by Application, 2021 - 2027, USD Million
Table 94 Russia Customer Relationship Management Market, 2017 - 2020, USD Million
Table 95 Russia Customer Relationship Management Market, 2021 - 2027, USD Million
Table 96 Russia Customer Relationship Management Market by Component, 2017 - 2020, USD Million
Table 97 Russia Customer Relationship Management Market by Component, 2021 - 2027, USD Million
Table 98 Russia Customer Relationship Management Market by End User, 2017 - 2020, USD Million
Table 99 Russia Customer Relationship Management Market by End User, 2021 - 2027, USD Million
Table 100 Russia Customer Relationship Management Market by Enterprise Size, 2017 - 2020, USD Million
Table 101 Russia Customer Relationship Management Market by Enterprise Size, 2021 - 2027, USD Million
Table 102 Russia Customer Relationship Management Market by Deployment Type, 2017 - 2020, USD Million
Table 103 Russia Customer Relationship Management Market by Deployment Type, 2021 - 2027, USD Million
Table 104 Russia Customer Relationship Management Market by Application, 2017 - 2020, USD Million
Table 105 Russia Customer Relationship Management Market by Application, 2021 - 2027, USD Million
Table 106 Spain Customer Relationship Management Market, 2017 - 2020, USD Million
Table 107 Spain Customer Relationship Management Market, 2021 - 2027, USD Million
Table 108 Spain Customer Relationship Management Market by Component, 2017 - 2020, USD Million
Table 109 Spain Customer Relationship Management Market by Component, 2021 - 2027, USD Million
Table 110 Spain Customer Relationship Management Market by End User, 2017 - 2020, USD Million
Table 111 Spain Customer Relationship Management Market by End User, 2021 - 2027, USD Million
Table 112 Spain Customer Relationship Management Market by Enterprise Size, 2017 - 2020, USD Million
Table 113 Spain Customer Relationship Management Market by Enterprise Size, 2021 - 2027, USD Million
Table 114 Spain Customer Relationship Management Market by Deployment Type, 2017 - 2020, USD Million
Table 115 Spain Customer Relationship Management Market by Deployment Type, 2021 - 2027, USD Million
Table 116 Spain Customer Relationship Management Market by Application, 2017 - 2020, USD Million
Table 117 Spain Customer Relationship Management Market by Application, 2021 - 2027, USD Million
Table 118 Italy Customer Relationship Management Market, 2017 - 2020, USD Million
Table 119 Italy Customer Relationship Management Market, 2021 - 2027, USD Million
Table 120 Italy Customer Relationship Management Market by Component, 2017 - 2020, USD Million
Table 121 Italy Customer Relationship Management Market by Component, 2021 - 2027, USD Million
Table 122 Italy Customer Relationship Management Market by End User, 2017 - 2020, USD Million
Table 123 Italy Customer Relationship Management Market by End User, 2021 - 2027, USD Million
Table 124 Italy Customer Relationship Management Market by Enterprise Size, 2017 - 2020, USD Million
Table 125 Italy Customer Relationship Management Market by Enterprise Size, 2021 - 2027, USD Million
Table 126 Italy Customer Relationship Management Market by Deployment Type, 2017 - 2020, USD Million
Table 127 Italy Customer Relationship Management Market by Deployment Type, 2021 - 2027, USD Million
Table 128 Italy Customer Relationship Management Market by Application, 2017 - 2020, USD Million
Table 129 Italy Customer Relationship Management Market by Application, 2021 - 2027, USD Million
Table 130 Rest of Europe Customer Relationship Management Market, 2017 - 2020, USD Million
Table 131 Rest of Europe Customer Relationship Management Market, 2021 - 2027, USD Million
Table 132 Rest of Europe Customer Relationship Management Market by Component, 2017 - 2020, USD Million
Table 133 Rest of Europe Customer Relationship Management Market by Component, 2021 - 2027, USD Million
Table 134 Rest of Europe Customer Relationship Management Market by End User, 2017 - 2020, USD Million
Table 135 Rest of Europe Customer Relationship Management Market by End User, 2021 - 2027, USD Million
Table 136 Rest of Europe Customer Relationship Management Market by Enterprise Size, 2017 - 2020, USD Million
Table 137 Rest of Europe Customer Relationship Management Market by Enterprise Size, 2021 - 2027, USD Million
Table 138 Rest of Europe Customer Relationship Management Market by Deployment Type, 2017 - 2020, USD Million
Table 139 Rest of Europe Customer Relationship Management Market by Deployment Type, 2021 - 2027, USD Million
Table 140 Rest of Europe Customer Relationship Management Market by Application, 2017 - 2020, USD Million
Table 141 Rest of Europe Customer Relationship Management Market by Application, 2021 - 2027, USD Million
Table 142 Key Information -Salesforce.com, Inc.
Table 143 key information - Microsoft Corporation
Table 144 Key Information - SAP SE
Table 145 Key Information - Oracle Corporation
Table 146 Key Information - Adobe, Inc.
Table 147 Key Information - Zoho Corporation Pvt. Ltd.
Table 148 key information - Creatio
Table 149 key information - SugarCRM, Inc.
Table 150 key information - Copper CRM, Inc.
Table 151 key information - Insightly, Inc.
List of Figures
Fig 1 Methodology for the research
Fig 2 Cardinal Matrix
Fig 3 Key Leading Strategies: Percentage Distribution (2017-2021)
Fig 4 Key Strategic Move: (Product Launches and Product Expansions : 2018, Sep - 2021, May) Leading Players
Fig 5 Recent strategies and developments: Salesforce.com, Inc.
Fig 6 SWOT Analysis: Salesforce.com Inc.
Fig 7 Recent strategies and developments: Microsoft Corporation
Fig 8 SWOT Analysis: Microsoft Corporation
Fig 9 Recent strategies and developments: SAP SE
Fig 10 SWOT Analysis: SAP SE
Fig 11 Recent strategies and developments: Oracle Corporation
Fig 12 SWOT analysis: Oracle Corporation
Fig 13 Recent strategies and developments: Adobe, Inc.
Fig 14 SWOT Analysis: Adobe, inc.
Fig 15 Recent strategies and developments: Creatio
Fig 16 Recent strategies and developments: SugarCRM, Inc.
Fig 17 Recent strategies and developments: Cooper CRM, Inc.
Companies Mentioned
- Salesforce.com, Inc.
- Microsoft Corporation
- SAP SE
- Oracle Corporation
- Adobe, Inc.
- Zoho Corporation Pvt. Ltd.
- Creatio
- SugarCRM, Inc.
- Copper CRM, Inc.
- Insightly, Inc.
Methodology
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