Overview
The objective of this class is to help personnel better understand and define conflict and how to take steps to resolve disagreements. A conflict is a turning point during which individual struggles to attain some psychological quality. Conflict can occur between groups, such as management and the labor force, or between whole departments. Conflict could be referred to as a psychosocial crisis; this can be a time of both vulnerability and strength, as the individual works toward success or failure.The goal of settling a disagreement is by transferring ideas through good communication skills. This brief training is an abbreviated training that could and should be used for big as well as small businesses as well as schools and church organizations. Synergy in the workplace takes place when people come together to make a greater impact than they would separately. Synergy results in high productivity, efficiency, and accountability.
The power of forgiveness is key to creating synergy and resolving conflict because to forgive is a conscious decision, not a feeling! It’s a combination of thoughts, actions, and emotions. We will discuss the following points of forgiveness:
- What is forgiveness
- What forgiveness is not
- Forgiveness for Self
- Forgiveness for Others
Why you should Attend
This training is designed to gain synergy between personnel within a work unit. The objective of this class is to help personnel better understand and define conflict and how to take steps to resolve disagreements. This brief training is an abbreviated training that could and should be used for big as well as small businesses as well as schools and church organizations. Synergy in the workplace takes place when people come together to make a greater impact than they would separately. Synergy results in high productivity, efficiency, and accountability. This can be achieved when company goals are set and everyone collaboratively sees the whole process through to completion. Conflict may occur between co-workers, or between supervisors, and subordinates, or between service providers and their clients or people in general but forgiveness starts with `I`.Areas Covered in the Session
- Define the Conflict
- Accept the Conflict
- Forgiveness Tips
- Resolve the Conflict
- Create Synergy