Emotional Intelligence (EQ): A Vital Skill for Managers and Employees to Succeed in the New Normal - Webinar (Recorded)

Overview:

Emotionally intelligent managers, supervisors and professional staff are your greatest assets. They solve problems, resolve conflict, and build teamwork. Researchers and business experts agree that people with high emotional intelligence (EQ) are consistently the top performers in their organizations. They’re more resilient and flexible when things get tough and are held in the highest regard by their bosses, peers, co-workers, and others.

On the other hand, those with low EQ, continually sabotage their own efforts and those of others. They fail to tune into the emotions of their employees; minimize their efforts to solve problem and improve productivity; and tend to alienate the members of their teams and other stakeholders.

There are extraordinary benefits to boosting emotional intelligence in your organization, especially today because of the impact of the pandemic- it’s a new normal workplace. With a greater level of self-awareness and control, as well as a better understanding of others, your key talent will be more focused, disciplined, collaborative and productive.

In this webinar they will become familiar with the EQ model and learn how to apply EQ skills to become more effective leaders, managers, and professional staff.

Why you should Attend:

In today’s workplace, it isn’t enough for managers, supervisors, and professional staff to be smart; what’s required is to have emotional intelligence (EQ) - the ability to effectively manage emotions and behavior; navigate this new normal workplace; and make the right decisions that will achieve positive results.

By using the emotional intelligence skills and mind-set that you will learn in this webinar, you’ll gain the ability to respond to the challenges more appropriately in this “new normal” workplace and more effectively eliminate the stress and frustration that often come with dealing with rapid change and uncertainty.

In this webinar, you will discover exactly what emotional intelligence is … why it’s recognized as one of the hottest performance tools for success-minded people; how you can easily “raise” your EQ; and gain insight and tools you can apply to make your job and career more satisfying and successful.

Areas Covered in the Session:

This webinar will cover these seven topics that will increase the understanding and application of EQ:

• Define Emotional intelligence (EQ): what it is and why it’s important
• Provide an EQ competency model and the four domains or core skills that are essential
• Identify the five elements of EQ and the questions you need to ask yourself to gauze your EQ
• Provide examples of how EQ is used for hiring and selection, high potential leadership development, team effectiveness, sales
• Review three sell-management skills to increase your professional and leadership EQ
• Put it into practice: How to use EQ in a variety of real-world workplace situations
• Plan actions or next steps for implementing key ideas and skills