How to resolve the perception dilemma in the workplace? - Webinar (Recorded)

Overview:

HR is confronted with a two-sided coin. Every time John Smith interviews a candidate, and the organization hires them the candidate does not stay.

Management is screaming what is causing this to happen. Do we blame John Smith? Do we blame the work environment? This is management pushing the when response. This is big data in action. As HR professionals we are more concerned with why things happen rather than when. The Big Data and HR looks at the differences between answering the when question vs. the why question. The webinar also presents an alternative view to Big Data which will provide you with the same metrics as big data but in easier terms to understand the needs of the organization.

Why you should Attend:

I tis common human nature to see the world not as it is but as we see it. This webinar looks at the dangers to the organization and your customers but looking at the world in this way. Webinar outlines the nature of both views and how to move to a view of business from the point of view of the customer.

Areas Covered in the Session:

• Differences between reality and perception in the workplace
• Mirror versus the Window analogy
• The path to a new normal
• Strategies to move towards a reality view rather than a perception view of the workplace