CHAPTER 1: INTRODUCTION
1.1. Report description
1.2. Key benefits for stakeholders
1.3. Key market segmentation
1.4. Research methodology
1.4.1. Primary research
1.4.2. Secondary research
1.4.3. Analyst tools and models
CHAPTER 2: EXECUTIVE SUMMARY
2.1. Key findings of the study
2.2. CXO perspective
CHAPTER 3: MARKET OVERVIEW
3.1. Market definition and scope
3.2. Porter's five forces analysis
3.3. Top player positioning 2020 by country
3.3.1. India
3.3.2. Brazil
3.3.3. U.S.
3.4. Market dynamics
3.4.1. Drivers
3.4.1.1. Increase in digitalization
3.4.1.2. Rise in use of consumer electronic goods
3.4.1.3. Predictive maintenance
3.4.2. Restraint
3.4.2.1. Higher maintenance cost of some equipment for residential end users may restrict the growth of the market
3.4.3. Opportunities
3.4.3.1. Increase in growth of online aggregators
3.4.3.2. Increase in social media advertisement and promotion
3.5. COVID-19 impact analysis
3.5.1. Multiple scenario
3.6. Case studies by country
3.6.1. India
3.6.2. Brazil
3.6.3. U.S.
CHAPTER 4: INDIA, BRAZIL, U.S., CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET, BY EQUIPMENT TYPE
4.1. Overview
4.1.1. Market size and forecast
4.2. Mobile
4.2.1. Key market trends, growth factors, and opportunities
4.2.2. Market size and forecast
4.2.3. Market analysis, by country
4.3. PC
4.3.1. Key market trends, growth factors, and opportunities
4.3.2. Market size and forecast
4.3.3. Market analysis, by country
4.4. Washing machine
4.4.1. Key market trends, growth factors, and opportunities
4.4.2. Market size and forecast
4.4.3. Market analysis, by country
4.5. Refrigerators
4.5.1. Key market trends, growth factors, and opportunities
4.5.2. Market size and forecast
4.5.3. Market analysis, by country
4.6. TV
4.6.1. Market size and forecast
4.6.2. Market analysis, by country
4.7. AC
4.7.1. Market size and forecast
4.7.2. Market analysis, by country
4.8. Kitchen Appliances
4.8.1. Market size and forecast
4.8.2. Market analysis, by country
4.9. Others
4.9.1. Market size and forecast
4.9.2. Market analysis, by country
CHAPTER 5: INDIA, BRAZIL, U.S. CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET, BY END USER
5.1. Overview
5.1.1. Market size and forecast
5.2. Residential
5.2.1. Key market trends, growth factors, and opportunities
5.2.2. Market size and forecast
5.2.3. Market analysis, by country
5.3. Commercial
5.3.1. Key market trends, growth factors, and opportunities
5.3.2. Market size and forecast
5.3.3. Market analysis, by country
CHAPTER 6: INDIA, BRAZIL, U.S., CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET, BY SERVICE TYPE
6.1. Overview
6.1.1. Market size and forecast
6.2. In-Warranty
6.2.1. Key market trends, growth factors, and opportunities
6.2.2. Market size and forecast
6.2.3. Market analysis, by country
6.3. Out of Warranty
6.3.1. Key market trends, growth factors, and opportunities
6.3.2. Market size and forecast
6.3.3. Market analysis, by country
CHAPTER 7: INDIA, BRAZIL, U.S., CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET, BY MARKET TYPE
7.1. Overview
7.1.1. Market size and forecast
7.2. Organized
7.2.1. Key market trends, growth factors, and opportunities
7.2.2. Market size and forecast
7.2.3. Market analysis, by country
7.3. Unorganized
7.3.1. Key market trends, growth factors, and opportunities
7.3.2. Market size and forecast
7.3.3. Market analysis, by country
CHAPTER 8: INDIA, BRAZIL, U.S., CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET, BY COUNTRY
8.1. Overview
8.1.1. Market size and forecast, by country
8.2. India
8.2.1. Market size and forecast, by equipment type
8.2.2. Market size and forecast, by end users
8.2.3. Market size and forecast, by service type
8.2.4. Market size and forecast, by market type
8.3. Brazil
8.3.1. Market size and forecast, by equipment type
8.3.2. Market size and forecast, by end users
8.3.3. Market size and forecast, by service type
8.3.4. Market size and forecast, by market type
8.4. U.S.
8.4.1. Market size and forecast, by equipment type
8.4.2. Market size and forecast, by end users
8.4.3. Market size and forecast, by service type
8.4.4. Market size and forecast, by market type
CHAPTER 9: COMPETITION LANDSCAPE
9.1. Top winning strategies
9.2. Product mapping
9.3. Competitive dashboard
9.4. Competitive heat map
9.5. Key developments
9.5.1. Collaboration
9.5.2. Business Expansion
9.5.3. Investment
9.5.4. Product Launch
CHAPTER 10: COMPANY PROFILES
10.1. AMERICAN HOME SHIELD PROCONNECT
10.1.1. Company overview
10.1.2. Key Executives
10.1.3. Company snapshot
10.1.4. Product portfolio
10.1.5. Key strategic moves and developments
10.2. ASURION, LLC
10.2.1. Company overview
10.2.2. Key Executives
10.2.3. Company snapshot
10.2.4. Product portfolio
10.2.5. Key strategic moves and developments
10.3. BEST BUY CO., INC.
10.3.1. Company overview
10.3.2. Key Executives
10.3.3. Company snapshot
10.3.4. Operating business segments
10.3.5. Product portfolio
10.3.6. Business performance
10.4. B2X CARE SOLUTIONS GMBH
10.4.1. Company overview
10.4.2. Key Executives
10.4.3. Company snapshot
10.4.4. Product portfolio
10.5. CNS BRASIL INFORMÁTICA LTDA
10.5.1. Company overview
10.5.2. Key Executives
10.5.3. Company snapshot
10.5.4. Product portfolio
10.6. COMPLETE APPLIANCE PROTECTION, INC.
10.6.1. Company overview
10.6.2. Key Executives
10.6.3. Company snapshot
10.6.4. Product portfolio
10.7. FIXT INC.
10.7.1. Company overview
10.7.2. Key Executives
10.7.3. Company snapshot
10.7.4. Product portfolio
10.8. ONECALL INDIA
10.8.1. Company overview
10.8.2. Key Executives
10.8.3. Company snapshot
10.8.4. Product portfolio
10.9. ONSITEGO
10.9.1. Company overview
10.9.2. Key Executives
10.9.3. Company snapshot
10.9.4. Product portfolio
10.9.5. Key strategic moves and developments
10.10. URBANCLAP TECHNOLOGIES INDIA PRIVATE LIMITED
10.10.1. Company overview
10.10.2. Key Executives
10.10.3. Company snapshot
10.10.4. Product portfolio
10.10.5. Key strategic moves and developments
List of Tables
TABLE 01. INDIA, BRAZIL, U.S., CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET REVENUE, BY EQUIPMENT TYPE, 2020-2030 ($MILLION)
TABLE 02. INDIA, BRAZIL, U.S., CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET REVENUE FOR MOBILES, BY COUNTRY, 2020-2030 ($MILLION)
TABLE 03. INDIA, BRAZIL, U.S., CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET REVENUE FOR PC, BY COUNTRY, 2020-2030 ($MILLION)
TABLE 04. INDIA, BRAZIL, U.S., CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET REVENUE FOR WASHING MACHINE, BY COUNTRY, 2020-2030 ($MILLION)
TABLE 05. INDIA, BRAZIL, U.S., CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET REVENUE FOR REFRIGERATORS, BY COUNTRY, 2020-2030 ($MILLION)
TABLE 06. INDIA, BRAZIL, U.S., CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET REVENUE FOR TV, BY COUNTRY, 2020-2030 ($MILLION)
TABLE 07. INDIA, BRAZIL, U.S., CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET REVENUE FOR AC, BY COUNTRY, 2020-2030 ($MILLION)
TABLE 08. INDIA, BRAZIL, U.S., CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET REVENUE FOR KITCHEN APPLIANCES, BY COUNTRY, 2020-2030 ($MILLION)
TABLE 09. INDIA, BRAZIL, U.S., CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET REVENUE FOR OTHERS, BY COUNTRY, 2020-2030 ($MILLION)
TABLE 10. INDIA, BRAZIL, U.S., CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET REVENUE, BY END USERS, 2020-2030 ($MILLION)
TABLE 11. INDIA, BRAZIL, U.S., CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET REVENUE FOR RESIDENTIAL, BY COUNTRY, 2020-2030 ($MILLION)
TABLE 12. INDIA, BRAZIL, U.S., CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET REVENUE FOR COMMERCIAL, BY COUNTRY, 2020-2030 ($MILLION)
TABLE 13. INDIA, BRAZIL, U.S., CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET REVENUE, BY SERVICE TYPE, 2020-2030 ($MILLION)
TABLE 14. INDIA, BRAZIL, U.S., CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET REVENUE FOR IN-WARRANTY, BY COUNTRY, 2020-2030 ($MILLION)
TABLE 15. INDIA, BRAZIL, U.S., CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET REVENUE FOR OUT OF WARRANTY, BY COUNTRY, 2020-2030 ($MILLION)
TABLE 16. INDIA, BRAZIL, U.S., CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET REVENUE, BY MARKET TYPE, 2020-2030 ($MILLION)
TABLE 17. INDIA, BRAZIL, U.S., CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET REVENUE FOR ORGANIZED, BY COUNTRY, 2020-2030 ($MILLION)
TABLE 18. INDIA, BRAZIL, U.S., CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET REVENUE FOR UNORGANIZED, BY COUNTRY, 2020-2030 ($MILLION)
TABLE 19. INDIA, BRAZIL, U.S., CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET REVENUE, BY COUNTRY, 2020-2030 ($MILLION)
TABLE 20. INDIA CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET REVENUE, BY EQUIPMENT TYPE, 2020-2030 ($MILLION)
TABLE 21. INDIA CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET REVENUE, BY END USERS, 2020-2030 ($MILLION)
TABLE 22. INDIA CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET REVENUE, BY SERVICE TYPE, 2020-2030 ($MILLION)
TABLE 23. INDIA CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET REVENUE, BY MARKET TYPE, 2020-2030 ($MILLION)
TABLE 24. BRAZIL CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET REVENUE, BY EQUIPMENT TYPE, 2020-2030 ($MILLION)
TABLE 25. BRAZIL CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET REVENUE, BY END USERS, 2020-2030 ($MILLION)
TABLE 26. BRAZIL CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET REVENUE, BY SERVICE TYPE, 2020-2030 ($MILLION)
TABLE 27. BRAZIL CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET REVENUE, BY MARKET TYPE, 2020-2030 ($MILLION)
TABLE 28. U.S. CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET REVENUE, BY EQUIPMENT TYPE, 2020-2030 ($MILLION)
TABLE 29. U.S. CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET REVENUE, BY END USERS, 2020-2030 ($MILLION)
TABLE 30. U.S. CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET REVENUE, BY SERVICE TYPE, 2020-2030 ($MILLION)
TABLE 31. U.S. CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET REVENUE, BY MARKET TYPE, 2020-2030 ($MILLION)
TABLE 32. AMERICAN HOME SHIELD PROCONNECT: KEY EXECUTIVES
TABLE 33. AMERICAN HOME SHIELD PROCONNECT: COMPANY SNAPSHOT
TABLE 34. AMERICAN HOME SHIELD PROCONNECT: PRODUCT PORTFOLIO
TABLE 35. ASURION, LLC: KEY EXECUTIVES
TABLE 36. ASURION, LLC: COMPANY SNAPSHOT
TABLE 37. ASURION, LLC: PRODUCT PORTFOLIO
TABLE 38. BEST BUY CO., INC.: KEY EXECUTIVES
TABLE 39. BEST BUY CO., INC.: COMPANY SNAPSHOT
TABLE 40. BEST BUY CO., INC.: OPERATING SEGMENTS
TABLE 41. BEST BUY CO., INC.: PRODUCT PORTFOLIO
TABLE 42. BEST BUY CO., INC.: NET SALES, 2019-2021 ($MILLION)
TABLE 43. B2X CARE SOLUTIONS GMBH: KEY EXECUTIVES
TABLE 44. B2X CARE SOLUTIONS GMBH: COMPANY SNAPSHOT
TABLE 45. B2X CARE SOLUTIONS GMBH: PRODUCT PORTFOLIO
TABLE 46. CNS BRASIL INFORMÁTICA LTDA: KEY EXECUTIVES
TABLE 47. CNS BRASIL INFORMÁTICA LTDA: COMPANY SNAPSHOT
TABLE 48. CNS BRASIL INFORMÁTICA LTDA: PRODUCT PORTFOLIO
TABLE 49. COMPLETE APPLIANCE PROTECTION: KEY EXECUTIVES
TABLE 50. COMPLETE APPLIANCE PROTECTION, INC.: COMPANY SNAPSHOT
TABLE 51. COMPLETE APPLIANCE PROTECTION, INC.: PRODUCT PORTFOLIO
TABLE 52. FIXT INC.: KEY EXECUTIVES
TABLE 53. FIXT INC.: COMPANY SNAPSHOT
TABLE 54. FIXT INC.: PRODUCT PORTFOLIO
TABLE 55. ONECALL INDIA: KEY EXECUTIVES
TABLE 56. ONECALL INDIA: COMPANY SNAPSHOT
TABLE 57. ONECALL INDIA: PRODUCT PORTFOLIO
TABLE 58. ONSITEGO: KEY EXECUTIVES
TABLE 59. ONSITEGO: COMPANY SNAPSHOT
TABLE 60. ONSITEGO: PRODUCT PORTFOLIO
TABLE 61. URBANCLAP TECHNOLOGIES INDIA PRIVATE LIMITED: KEY EXECUTIVES
TABLE 62. URBANCLAP TECHNOLOGIES INDIA PRIVATE LIMITED: COMPANY SNAPSHOT
TABLE 63. URBANCLAP TECHNOLOGIES INDIA PRIVATE LIMITED: PRODUCT PORTFOLIO
List of Figures
FIGURE 01. KEY MARKET SEGMENTS
FIGURE 02. EXECUTIVE SUMMARY
FIGURE 03. MODERATE BARGAINING POWER OF SUPPLIERS
FIGURE 04. MODERATE THREAT OF NEW ENTRANTS
FIGURE 05. MODERATE THREAT OF SUBSTITUTES
FIGURE 06. HIGH INTENSITY OF RIVALRY
FIGURE 07. HIGH BARGAINING POWER OF BUYERS
FIGURE 08. TOP PLAYER POSITIONING, 2020
FIGURE 09. TOP PLAYER POSITIONING, 2020
FIGURE 10. TOP PLAYER POSITIONING, 2020
FIGURE 11. INDIA, BRAZIL, U.S., CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET: DRIVERS, RESTRAINTS, AND OPPORTUNITIES
FIGURE 12. MULTIPLE SCENARIO ANALYSIS, 2020-2030
FIGURE 13. INDIA, BRAZIL, U.S., CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET, BY EQUIPMENT TYPE, 2020 (%)
FIGURE 14. COMPARATIVE SHARE ANALYSIS FOR INDIA, BRAZIL, U.S., CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET REVENUE FOR MOBILE, BY COUNTRY, 2020 & 2030 (%)
FIGURE 15. COMPARATIVE SHARE ANALYSIS FOR INDIA, BRAZIL, U.S., CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET REVENUE FOR PC, BY COUNTRY, 2020 & 2030 (%)
FIGURE 16. COMPARATIVE SHARE ANALYSIS FOR INDIA, BRAZIL, U.S., CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET REVENUE FOR WASHING MACHINE, BY COUNTRY, 2020 & 2030 (%)
FIGURE 17. COMPARATIVE SHARE ANALYSIS FOR INDIA, BRAZIL, U.S., CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET REVENUE FOR REFRIGERATORS, BY COUNTRY, 2020 & 2030 (%)
FIGURE 18. COMPARATIVE SHARE ANALYSIS FOR INDIA, BRAZIL, U.S., CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET REVENUE FOR TV, BY COUNTRY, 2020 & 2030 (%)
FIGURE 19. COMPARATIVE SHARE ANALYSIS FOR INDIA, BRAZIL, U.S., CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET REVENUE FOR AC, BY COUNTRY, 2020 & 2030 (%)
FIGURE 20. COMPARATIVE SHARE ANALYSIS FOR INDIA, BRAZIL, U.S., CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET REVENUE FOR KITCHEN APPLIANCES, BY COUNTRY, 2020 & 2030 (%)
FIGURE 21. COMPARATIVE SHARE ANALYSIS FOR INDIA, BRAZIL, U.S., CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET REVENUE FOR OTHERS, BY COUNTRY, 2020 & 2030 (%)
FIGURE 22. INDIA, BRAZIL, U.S. CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET, BY END USER, 2020 (%)
FIGURE 23. COMPARATIVE SHARE ANALYSIS FOR INDIA, BRAZIL, U.S., CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET REVENUE FOR RESIDENTIAL, BY COUNTRY, 2020 & 2030 (%)
FIGURE 24. COMPARATIVE SHARE ANALYSIS FOR INDIA, BRAZIL, U.S., CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET REVENUE FOR COMMERCIAL, BY COUNTRY, 2020 & 2030 (%)
FIGURE 25. INDIA, BRAZIL, U.S., CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET, BY SERVICE TYPE, 2020 (%)
FIGURE 26. COMPARATIVE SHARE ANALYSIS FOR INDIA, BRAZIL, U.S., CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET REVENUE FOR IN-WARRANTY, BY COUNTRY, 2020 & 2030 (%)
FIGURE 27. COMPARATIVE SHARE ANALYSIS FOR INDIA, BRAZIL, U.S., CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET REVENUE FOR OUT OF WARRANTY, BY COUNTRY, 2020 & 2030 (%)
FIGURE 28. INDIA, BRAZIL, U.S., CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET, BY MARKET TYPE, 2020 (%)
FIGURE 29. COMPARATIVE SHARE ANALYSIS FOR INDIA, BRAZIL, U.S., CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET REVENUE FOR ORGANIZED, BY COUNTRY, 2020 & 2030 (%)
FIGURE 30. COMPARATIVE SHARE ANALYSIS FOR INDIA, BRAZIL, U.S., CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET REVENUE FOR UNORGANIZED, BY COUNTRY, 2020 & 2030 (%)
FIGURE 31. INDIA CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET, 2020-2030 ($MILLION)
FIGURE 32. BRAZIL CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET, 2020-2030 ($MILLION)
FIGURE 33. U.S. CONSUMER ELECTRONICS REPAIR AND MAINTENANCE MARKET, 2020-2030 ($MILLION)
FIGURE 34. TOP WINNING STRATEGIES, BY YEAR, 2019-2020*
FIGURE 35. TOP WINNING STRATEGIES, BY DEVELOPMENT, 2019-2020* (%)
FIGURE 36. TOP WINNING STRATEGIES, BY COMPANY, 2019-2020*
FIGURE 37. PRODUCT MAPPING OF TOP 10 KEY PLAYERS
FIGURE 38. COMPETITIVE DASHBOARD OF TOP 10 KEY PLAYERS
FIGURE 39. COMPETITIVE HEATMAP OF TOP 10 KEY PLAYERS
FIGURE 40. BEST BUY CO., INC.: NET SALES, 2019-2021 ($MILLION)
FIGURE 41. BEST BUY CO., INC.: REVENUE SHARE BY SEGMENT, 2021 (%)
FIGURE 42. BEST BUY CO., INC.: REVENUE SHARE BY REGION, 2021 (%)