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Business Process-as-a-Service Market By Application, By Deployment Mode, By Enterprise Size, By Industry Vertical: Global Opportunity Analysis and Industry Forecast, 2020-2030

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    Report

  • 275 Pages
  • April 2022
  • Region: Global
  • Allied Market Research
  • ID: 5640252
Description Jump to:
Business process as a service, or BPaaS, is a type of business process outsourcing (BPO) delivered based on a cloud services model. BPaaS is connected to other services, including SaaS, PaaS and IaaS, and is fully configurable. In addition, BPaaS provides companies with the people, processes, and technology they need to operate as a pay-per-use service by making use of the availability and efficiency of a cloud-based system. Moreover, this approach to operations greatly reduces total cost of ownership by providing an on-demand solution based on services needed as opposed to purchasing a package deal tied into a single application.

Need for low-cost IT infrastructure, data accessibility, and increase in business process analytics among BFSI sector drive the global business process as a service (BPaaS) market. Moreover, increase in cloud adoption across several industry verticals is boosting the market size. However, lack of IT skills and knowledge in underdeveloped nations restrict the growth of the market. On the contrary, rise in inclination toward cloud technology is expected to offer remunerative opportunities for expansion of the market during the forecast period.

The business process as a service market is segmented on the basis of deployment mode, enterprise size, application, industry vertical, and region. On the basis of deployment mode, the market is categorized into private, public, and hybrid. On the basis of enterprise size, the market is bifurcated into large enterprise and SMEs. The applications areas covered in the study include finance and accounting service, HR services, sales and marketing, customer service and support, procurement and supply chain, operations, and others. By industry vertical, it is classified into BFSI, IT and telecom, manufacturing, retail and ecommerce, healthcare, government, and others. By region, the market is analyzed across North America, Europe, Asia-Pacific, and LAMEA.

The key players that operate in the business process as a service (BPaaS) market are Accenture, Capgemini, Cognizant, FUJITSU, Genpact, IBM Corporation, Oracle Corporation, Tech Mahindra Limited, SAP SE, and Wipro Limited. These players have adopted various strategies to increase their market penetration and strengthen their position in the industry.

Key Benefits For Stakeholders

  • The study provides an in-depth analysis of the global business process as a service market forecast along with current & future trends to explain the imminent investment pockets.
  • Information about key drivers, restraints, & opportunities and their impact analysis on global business process as a service market trends is provided in the report.
  • The Porter’s five forces analysis illustrates the potency of the buyers and suppliers operating in the industry.
  • The business process as a service market analysis from 2021 to 2030 is provided to determine the market potential.

Key Market Segments


By Deployment Mode

  • Public Cloud
  • Private Cloud
  • Hybrid

By Enterprise Size

  • Large Enterprises
  • SMEs

By Application

  • Finance and Accounting Service
  • HR Services
  • Sales and Marketing
  • Customer Service and Support
  • Procurement and Supply Chain
  • Operations
  • Others

By Industry Vertical

  • BFSI
  • IT and Telecom
  • Manufacturing
  • Retail and E Commerce
  • Healthcare
  • Government
  • Others

By Region

  • North America
  • U.S.
  • Canada
  • Europe
  • U.K.
  • Germany
  • France
  • Netherlands
  • Italy
  • Spain
  • Rest of Europe
  • Asia-Pacific
  • China
  • India
  • Japan
  • Australia
  • South Korea
  • Rest of Asia-Pacific
  • LAMEA
  • Latin America
  • Middle East
  • Africa

Key Market Players

  • ACCENTURE, INC.
  • Capgemini
  • Cognizant
  • FUJITSU
  • Genpact
  • IBM Corporation
  • Oracle Corporation
  • SAP SE
  • Tech Mahindra Limited
  • Wipro Limited

 

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Table of Contents

CHAPTER 1: INTRODUCTION
1.1. Report description
1.2. Key market segments
1.3. Key benefits to the stakeholders
1.4. Research Methodology
1.4.1. Secondary research
1.4.2. Primary research
1.4.3. Analyst tools and models
CHAPTER 2: EXECUTIVE SUMMARY
2.1. Key findings of the study
2.2. CXO Perspective
CHAPTER 3: MARKET OVERVIEW
3.1. Market definition and scope
3.2. Key findings
3.2.1. Top investment pockets
3.3. Porter’s five forces analysis
3.4. Top player positioning
3.5. Market dynamics
3.5.1. Drivers
3.5.2. Restraints
3.5.3. Opportunities
3.6. COVID-19 Impact Analysis on the market
CHAPTER 4: BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET, BY APPLICATION
4.1 Overview
4.1.1 Market size and forecast
4.2 Finance and Accounting Service
4.2.1 Key market trends, growth factors and opportunities
4.2.2 Market size and forecast, by region
4.2.3 Market analysis by country
4.3 HR Services
4.3.1 Key market trends, growth factors and opportunities
4.3.2 Market size and forecast, by region
4.3.3 Market analysis by country
4.4 Sales and Marketing
4.4.1 Key market trends, growth factors and opportunities
4.4.2 Market size and forecast, by region
4.4.3 Market analysis by country
4.5 Customer Service and Support
4.5.1 Key market trends, growth factors and opportunities
4.5.2 Market size and forecast, by region
4.5.3 Market analysis by country
4.6 Procurement and Supply Chain
4.6.1 Key market trends, growth factors and opportunities
4.6.2 Market size and forecast, by region
4.6.3 Market analysis by country
4.7 Operations
4.7.1 Key market trends, growth factors and opportunities
4.7.2 Market size and forecast, by region
4.7.3 Market analysis by country
4.8 Others
4.8.1 Key market trends, growth factors and opportunities
4.8.2 Market size and forecast, by region
4.8.3 Market analysis by country
CHAPTER 5: BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET, BY DEPLOYMENT MODE
5.1 Overview
5.1.1 Market size and forecast
5.2 Public Cloud
5.2.1 Key market trends, growth factors and opportunities
5.2.2 Market size and forecast, by region
5.2.3 Market analysis by country
5.3 Private Cloud
5.3.1 Key market trends, growth factors and opportunities
5.3.2 Market size and forecast, by region
5.3.3 Market analysis by country
5.4 Hybrid
5.4.1 Key market trends, growth factors and opportunities
5.4.2 Market size and forecast, by region
5.4.3 Market analysis by country
CHAPTER 6: BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET, BY ENTERPRISE SIZE
6.1 Overview
6.1.1 Market size and forecast
6.2 Large Enterprises
6.2.1 Key market trends, growth factors and opportunities
6.2.2 Market size and forecast, by region
6.2.3 Market analysis by country
6.3 SMEs
6.3.1 Key market trends, growth factors and opportunities
6.3.2 Market size and forecast, by region
6.3.3 Market analysis by country
CHAPTER 7: BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET, BY INDUSTRY VERTICAL
7.1 Overview
7.1.1 Market size and forecast
7.2 BFSI
7.2.1 Key market trends, growth factors and opportunities
7.2.2 Market size and forecast, by region
7.2.3 Market analysis by country
7.3 IT and Telecom
7.3.1 Key market trends, growth factors and opportunities
7.3.2 Market size and forecast, by region
7.3.3 Market analysis by country
7.4 Manufacturing
7.4.1 Key market trends, growth factors and opportunities
7.4.2 Market size and forecast, by region
7.4.3 Market analysis by country
7.5 Retail and E Commerce
7.5.1 Key market trends, growth factors and opportunities
7.5.2 Market size and forecast, by region
7.5.3 Market analysis by country
7.6 Healthcare
7.6.1 Key market trends, growth factors and opportunities
7.6.2 Market size and forecast, by region
7.6.3 Market analysis by country
7.7 Government
7.7.1 Key market trends, growth factors and opportunities
7.7.2 Market size and forecast, by region
7.7.3 Market analysis by country
7.8 Others
7.8.1 Key market trends, growth factors and opportunities
7.8.2 Market size and forecast, by region
7.8.3 Market analysis by country
CHAPTER 8: BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET, BY REGION
8.1 Overview
8.1.1 Market size and forecast
8.2 North America
8.2.1 Key trends and opportunities
8.2.2 North America Market size and forecast, by Application
8.2.3 North America Market size and forecast, by Deployment Mode
8.2.4 North America Market size and forecast, by Enterprise Size
8.2.5 North America Market size and forecast, by Industry Vertical
8.2.6 North America Market size and forecast, by country
8.2.6.1 U.S.
8.2.6.1.1 Market size and forecast, by Application
8.2.6.1.2 Market size and forecast, by Deployment Mode
8.2.6.1.3 Market size and forecast, by Enterprise Size
8.2.6.1.4 Market size and forecast, by Industry Vertical
8.2.6.2 Canada
8.2.6.2.1 Market size and forecast, by Application
8.2.6.2.2 Market size and forecast, by Deployment Mode
8.2.6.2.3 Market size and forecast, by Enterprise Size
8.2.6.2.4 Market size and forecast, by Industry Vertical
8.3 Europe
8.3.1 Key trends and opportunities
8.3.2 Europe Market size and forecast, by Application
8.3.3 Europe Market size and forecast, by Deployment Mode
8.3.4 Europe Market size and forecast, by Enterprise Size
8.3.5 Europe Market size and forecast, by Industry Vertical
8.3.6 Europe Market size and forecast, by country
8.3.6.1 U.K.
8.3.6.1.1 Market size and forecast, by Application
8.3.6.1.2 Market size and forecast, by Deployment Mode
8.3.6.1.3 Market size and forecast, by Enterprise Size
8.3.6.1.4 Market size and forecast, by Industry Vertical
8.3.6.2 Germany
8.3.6.2.1 Market size and forecast, by Application
8.3.6.2.2 Market size and forecast, by Deployment Mode
8.3.6.2.3 Market size and forecast, by Enterprise Size
8.3.6.2.4 Market size and forecast, by Industry Vertical
8.3.6.3 France
8.3.6.3.1 Market size and forecast, by Application
8.3.6.3.2 Market size and forecast, by Deployment Mode
8.3.6.3.3 Market size and forecast, by Enterprise Size
8.3.6.3.4 Market size and forecast, by Industry Vertical
8.3.6.4 Netherlands
8.3.6.4.1 Market size and forecast, by Application
8.3.6.4.2 Market size and forecast, by Deployment Mode
8.3.6.4.3 Market size and forecast, by Enterprise Size
8.3.6.4.4 Market size and forecast, by Industry Vertical
8.3.6.5 Italy
8.3.6.5.1 Market size and forecast, by Application
8.3.6.5.2 Market size and forecast, by Deployment Mode
8.3.6.5.3 Market size and forecast, by Enterprise Size
8.3.6.5.4 Market size and forecast, by Industry Vertical
8.3.6.6 Spain
8.3.6.6.1 Market size and forecast, by Application
8.3.6.6.2 Market size and forecast, by Deployment Mode
8.3.6.6.3 Market size and forecast, by Enterprise Size
8.3.6.6.4 Market size and forecast, by Industry Vertical
8.3.6.7 Rest of Europe
8.3.6.7.1 Market size and forecast, by Application
8.3.6.7.2 Market size and forecast, by Deployment Mode
8.3.6.7.3 Market size and forecast, by Enterprise Size
8.3.6.7.4 Market size and forecast, by Industry Vertical
8.4 Asia-Pacific
8.4.1 Key trends and opportunities
8.4.2 Asia-Pacific Market size and forecast, by Application
8.4.3 Asia-Pacific Market size and forecast, by Deployment Mode
8.4.4 Asia-Pacific Market size and forecast, by Enterprise Size
8.4.5 Asia-Pacific Market size and forecast, by Industry Vertical
8.4.6 Asia-Pacific Market size and forecast, by country
8.4.6.1 China
8.4.6.1.1 Market size and forecast, by Application
8.4.6.1.2 Market size and forecast, by Deployment Mode
8.4.6.1.3 Market size and forecast, by Enterprise Size
8.4.6.1.4 Market size and forecast, by Industry Vertical
8.4.6.2 India
8.4.6.2.1 Market size and forecast, by Application
8.4.6.2.2 Market size and forecast, by Deployment Mode
8.4.6.2.3 Market size and forecast, by Enterprise Size
8.4.6.2.4 Market size and forecast, by Industry Vertical
8.4.6.3 Japan
8.4.6.3.1 Market size and forecast, by Application
8.4.6.3.2 Market size and forecast, by Deployment Mode
8.4.6.3.3 Market size and forecast, by Enterprise Size
8.4.6.3.4 Market size and forecast, by Industry Vertical
8.4.6.4 Australia
8.4.6.4.1 Market size and forecast, by Application
8.4.6.4.2 Market size and forecast, by Deployment Mode
8.4.6.4.3 Market size and forecast, by Enterprise Size
8.4.6.4.4 Market size and forecast, by Industry Vertical
8.4.6.5 South Korea
8.4.6.5.1 Market size and forecast, by Application
8.4.6.5.2 Market size and forecast, by Deployment Mode
8.4.6.5.3 Market size and forecast, by Enterprise Size
8.4.6.5.4 Market size and forecast, by Industry Vertical
8.4.6.6 Rest of Asia-Pacific
8.4.6.6.1 Market size and forecast, by Application
8.4.6.6.2 Market size and forecast, by Deployment Mode
8.4.6.6.3 Market size and forecast, by Enterprise Size
8.4.6.6.4 Market size and forecast, by Industry Vertical
8.5 LAMEA
8.5.1 Key trends and opportunities
8.5.2 LAMEA Market size and forecast, by Application
8.5.3 LAMEA Market size and forecast, by Deployment Mode
8.5.4 LAMEA Market size and forecast, by Enterprise Size
8.5.5 LAMEA Market size and forecast, by Industry Vertical
8.5.6 LAMEA Market size and forecast, by country
8.5.6.1 Latin America
8.5.6.1.1 Market size and forecast, by Application
8.5.6.1.2 Market size and forecast, by Deployment Mode
8.5.6.1.3 Market size and forecast, by Enterprise Size
8.5.6.1.4 Market size and forecast, by Industry Vertical
8.5.6.2 Middle East
8.5.6.2.1 Market size and forecast, by Application
8.5.6.2.2 Market size and forecast, by Deployment Mode
8.5.6.2.3 Market size and forecast, by Enterprise Size
8.5.6.2.4 Market size and forecast, by Industry Vertical
8.5.6.3 Africa
8.5.6.3.1 Market size and forecast, by Application
8.5.6.3.2 Market size and forecast, by Deployment Mode
8.5.6.3.3 Market size and forecast, by Enterprise Size
8.5.6.3.4 Market size and forecast, by Industry Vertical
CHAPTER 9: COMPANY LANDSCAPE
9.1. Introduction
9.2. Top winning strategies
9.3. Product Mapping of Top 10 Player
9.4. Competitive Dashboard
9.5. Competitive Heatmap
9.6. Key developments
CHAPTER 10: COMPANY PROFILES
10.1 ACCENTURE, INC.
10.1.1 Company overview
10.1.2 Company snapshot
10.1.3 Operating business segments
10.1.4 Product portfolio
10.1.5 Business performance
10.1.6 Key strategic moves and developments
10.2 Capgemini
10.2.1 Company overview
10.2.2 Company snapshot
10.2.3 Operating business segments
10.2.4 Product portfolio
10.2.5 Business performance
10.2.6 Key strategic moves and developments
10.3 Cognizant
10.3.1 Company overview
10.3.2 Company snapshot
10.3.3 Operating business segments
10.3.4 Product portfolio
10.3.5 Business performance
10.3.6 Key strategic moves and developments
10.4 FUJITSU
10.4.1 Company overview
10.4.2 Company snapshot
10.4.3 Operating business segments
10.4.4 Product portfolio
10.4.5 Business performance
10.4.6 Key strategic moves and developments
10.5 Genpact
10.5.1 Company overview
10.5.2 Company snapshot
10.5.3 Operating business segments
10.5.4 Product portfolio
10.5.5 Business performance
10.5.6 Key strategic moves and developments
10.6 IBM Corporation
10.6.1 Company overview
10.6.2 Company snapshot
10.6.3 Operating business segments
10.6.4 Product portfolio
10.6.5 Business performance
10.6.6 Key strategic moves and developments
10.7 Oracle Corporation
10.7.1 Company overview
10.7.2 Company snapshot
10.7.3 Operating business segments
10.7.4 Product portfolio
10.7.5 Business performance
10.7.6 Key strategic moves and developments
10.8 SAP SE
10.8.1 Company overview
10.8.2 Company snapshot
10.8.3 Operating business segments
10.8.4 Product portfolio
10.8.5 Business performance
10.8.6 Key strategic moves and developments
10.9 Tech Mahindra Limited
10.9.1 Company overview
10.9.2 Company snapshot
10.9.3 Operating business segments
10.9.4 Product portfolio
10.9.5 Business performance
10.9.6 Key strategic moves and developments
10.10 Wipro Limited
10.10.1 Company overview
10.10.2 Company snapshot
10.10.3 Operating business segments
10.10.4 Product portfolio
10.10.5 Business performance
10.10.6 Key strategic moves and developments
LIST OF TABLES
Table 1. Global Business Process-As-A-Service (Bpaas) Market, by Application, 2020-2030, ($Million)
Table 2. Business Process-As-A-Service (Bpaas) Market Revenue, for Finance and Accounting Service, by Region, 2020-2030, ($Million)
Table 3. Business Process-As-A-Service (Bpaas) Market Finance and Accounting Service by Country, 2020-2030, ($Million)
Table 4. Business Process-As-A-Service (Bpaas) Market Revenue, for Hr Services, by Region, 2020-2030, ($Million)
Table 5. Business Process-As-A-Service (Bpaas) Market Hr Services by Country, 2020-2030, ($Million)
Table 6. Business Process-As-A-Service (Bpaas) Market Revenue, for Sales and Marketing, by Region, 2020-2030, ($Million)
Table 7. Business Process-As-A-Service (Bpaas) Market Sales and Marketing by Country, 2020-2030, ($Million)
Table 8. Business Process-As-A-Service (Bpaas) Market Revenue, for Customer Service and Support, by Region, 2020-2030, ($Million)
Table 9. Business Process-As-A-Service (Bpaas) Market Customer Service and Support by Country, 2020-2030, ($Million)
Table 10. Business Process-As-A-Service (Bpaas) Market Revenue, for Procurement and Supply Chain, by Region, 2020-2030, ($Million)
Table 11. Business Process-As-A-Service (Bpaas) Market Procurement and Supply Chain by Country, 2020-2030, ($Million)
Table 12. Business Process-As-A-Service (Bpaas) Market Revenue, for Operations, by Region, 2020-2030, ($Million)
Table 13. Business Process-As-A-Service (Bpaas) Market Operations by Country, 2020-2030, ($Million)
Table 14. Business Process-As-A-Service (Bpaas) Market Revenue, for Others, by Region, 2020-2030, ($Million)
Table 15. Business Process-As-A-Service (Bpaas) Market Others by Country, 2020-2030, ($Million)
Table 16. Global Business Process-As-A-Service (Bpaas) Market, by Deployment Mode, 2020-2030, ($Million)
Table 17. Business Process-As-A-Service (Bpaas) Market Revenue, for Public Cloud, by Region, 2020-2030, ($Million)
Table 18. Business Process-As-A-Service (Bpaas) Market Public Cloud by Country, 2020-2030, ($Million)
Table 19. Business Process-As-A-Service (Bpaas) Market Revenue, for Private Cloud, by Region, 2020-2030, ($Million)
Table 20. Business Process-As-A-Service (Bpaas) Market Private Cloud by Country, 2020-2030, ($Million)
Table 21. Business Process-As-A-Service (Bpaas) Market Revenue, for Hybrid, by Region, 2020-2030, ($Million)
Table 22. Business Process-As-A-Service (Bpaas) Market Hybrid by Country, 2020-2030, ($Million)
Table 23. Global Business Process-As-A-Service (Bpaas) Market, by Enterprise Size, 2020-2030, ($Million)
Table 24. Business Process-As-A-Service (Bpaas) Market Revenue, for Large Enterprises, by Region, 2020-2030, ($Million)
Table 25. Business Process-As-A-Service (Bpaas) Market Large Enterprises by Country, 2020-2030, ($Million)
Table 26. Business Process-As-A-Service (Bpaas) Market Revenue, for Smes, by Region, 2020-2030, ($Million)
Table 27. Business Process-As-A-Service (Bpaas) Market Smes by Country, 2020-2030, ($Million)
Table 28. Global Business Process-As-A-Service (Bpaas) Market, by Industry Vertical, 2020-2030, ($Million)
Table 29. Business Process-As-A-Service (Bpaas) Market Revenue, for Bfsi, by Region, 2020-2030, ($Million)
Table 30. Business Process-As-A-Service (Bpaas) Market Bfsi by Country, 2020-2030, ($Million)
Table 31. Business Process-As-A-Service (Bpaas) Market Revenue, for It and Telecom, by Region, 2020-2030, ($Million)
Table 32. Business Process-As-A-Service (Bpaas) Market It and Telecom by Country, 2020-2030, ($Million)
Table 33. Business Process-As-A-Service (Bpaas) Market Revenue, for Manufacturing, by Region, 2020-2030, ($Million)
Table 34. Business Process-As-A-Service (Bpaas) Market Manufacturing by Country, 2020-2030, ($Million)
Table 35. Business Process-As-A-Service (Bpaas) Market Revenue, for Retail and E Commerce, by Region, 2020-2030, ($Million)
Table 36. Business Process-As-A-Service (Bpaas) Market Retail and E Commerce by Country, 2020-2030, ($Million)
Table 37. Business Process-As-A-Service (Bpaas) Market Revenue, for Healthcare, by Region, 2020-2030, ($Million)
Table 38. Business Process-As-A-Service (Bpaas) Market Healthcare by Country, 2020-2030, ($Million)
Table 39. Business Process-As-A-Service (Bpaas) Market Revenue, for Government, by Region, 2020-2030, ($Million)
Table 40. Business Process-As-A-Service (Bpaas) Market Government by Country, 2020-2030, ($Million)
Table 41. Business Process-As-A-Service (Bpaas) Market Revenue, for Others, by Region, 2020-2030, ($Million)
Table 42. Business Process-As-A-Service (Bpaas) Market Others by Country, 2020-2030, ($Million)
Table 43. Business Process-As-A-Service (Bpaas) Market, by Region, 2020-2030, ($Million)
Table 44. North America Business Process-As-A-Service (Bpaas) Market, by Application, 2020-2030, ($Million)
Table 45. North America Business Process-As-A-Service (Bpaas) Market, by Deployment Mode, 2020-2030, ($Million)
Table 46. North America Business Process-As-A-Service (Bpaas) Market, by Enterprise Size, 2020-2030, ($Million)
Table 47. North America Business Process-As-A-Service (Bpaas) Market, by Industry Vertical, 2020-2030, ($Million)
Table 48. North America Business Process-As-A-Service (Bpaas) Market, by Country, 2020-2030, ($Million)
Table 49. U.S. Business Process-As-A-Service (Bpaas) Market by Application 2020-2030, ($Million)
Table 50. U.S. Business Process-As-A-Service (Bpaas) Market by Deployment Mode 2020-2030, ($Million)
Table 51. U.S. Business Process-As-A-Service (Bpaas) Market by Enterprise Size 2020-2030, ($Million)
Table 52. U.S. Business Process-As-A-Service (Bpaas) Market by Industry Vertical 2020-2030, ($Million)
Table 53. Canada Business Process-As-A-Service (Bpaas) Market by Application 2020-2030, ($Million)
Table 54. Canada Business Process-As-A-Service (Bpaas) Market by Deployment Mode 2020-2030, ($Million)
Table 55. Canada Business Process-As-A-Service (Bpaas) Market by Enterprise Size 2020-2030, ($Million)
Table 56. Canada Business Process-As-A-Service (Bpaas) Market by Industry Vertical 2020-2030, ($Million)
Table 57. Europe Business Process-As-A-Service (Bpaas) Market, by Application, 2020-2030, ($Million)
Table 58. Europe Business Process-As-A-Service (Bpaas) Market, by Deployment Mode, 2020-2030, ($Million)
Table 59. Europe Business Process-As-A-Service (Bpaas) Market, by Enterprise Size, 2020-2030, ($Million)
Table 60. Europe Business Process-As-A-Service (Bpaas) Market, by Industry Vertical, 2020-2030, ($Million)
Table 61. Europe Business Process-As-A-Service (Bpaas) Market, by Country, 2020-2030, ($Million)
Table 62. U.K. Business Process-As-A-Service (Bpaas) Market by Application 2020-2030, ($Million)
Table 63. U.K. Business Process-As-A-Service (Bpaas) Market by Deployment Mode 2020-2030, ($Million)
Table 64. U.K. Business Process-As-A-Service (Bpaas) Market by Enterprise Size 2020-2030, ($Million)
Table 65. U.K. Business Process-As-A-Service (Bpaas) Market by Industry Vertical 2020-2030, ($Million)
Table 66. Germany Business Process-As-A-Service (Bpaas) Market by Application 2020-2030, ($Million)
Table 67. Germany Business Process-As-A-Service (Bpaas) Market by Deployment Mode 2020-2030, ($Million)
Table 68. Germany Business Process-As-A-Service (Bpaas) Market by Enterprise Size 2020-2030, ($Million)
Table 69. Germany Business Process-As-A-Service (Bpaas) Market by Industry Vertical 2020-2030, ($Million)
Table 70. France Business Process-As-A-Service (Bpaas) Market by Application 2020-2030, ($Million)
Table 71. France Business Process-As-A-Service (Bpaas) Market by Deployment Mode 2020-2030, ($Million)
Table 72. France Business Process-As-A-Service (Bpaas) Market by Enterprise Size 2020-2030, ($Million)
Table 73. France Business Process-As-A-Service (Bpaas) Market by Industry Vertical 2020-2030, ($Million)
Table 74. Netherlands Business Process-As-A-Service (Bpaas) Market by Application 2020-2030, ($Million)
Table 75. Netherlands Business Process-As-A-Service (Bpaas) Market by Deployment Mode 2020-2030, ($Million)
Table 76. Netherlands Business Process-As-A-Service (Bpaas) Market by Enterprise Size 2020-2030, ($Million)
Table 77. Netherlands Business Process-As-A-Service (Bpaas) Market by Industry Vertical 2020-2030, ($Million)
Table 78. Italy Business Process-As-A-Service (Bpaas) Market by Application 2020-2030, ($Million)
Table 79. Italy Business Process-As-A-Service (Bpaas) Market by Deployment Mode 2020-2030, ($Million)
Table 80. Italy Business Process-As-A-Service (Bpaas) Market by Enterprise Size 2020-2030, ($Million)
Table 81. Italy Business Process-As-A-Service (Bpaas) Market by Industry Vertical 2020-2030, ($Million)
Table 82. Spain Business Process-As-A-Service (Bpaas) Market by Application 2020-2030, ($Million)
Table 83. Spain Business Process-As-A-Service (Bpaas) Market by Deployment Mode 2020-2030, ($Million)
Table 84. Spain Business Process-As-A-Service (Bpaas) Market by Enterprise Size 2020-2030, ($Million)
Table 85. Spain Business Process-As-A-Service (Bpaas) Market by Industry Vertical 2020-2030, ($Million)
Table 86. Rest of Europe Business Process-As-A-Service (Bpaas) Market by Application 2020-2030, ($Million)
Table 87. Rest of Europe Business Process-As-A-Service (Bpaas) Market by Deployment Mode 2020-2030, ($Million)
Table 88. Rest of Europe Business Process-As-A-Service (Bpaas) Market by Enterprise Size 2020-2030, ($Million)
Table 89. Rest of Europe Business Process-As-A-Service (Bpaas) Market by Industry Vertical 2020-2030, ($Million)
Table 90. Asia-Pacific Business Process-As-A-Service (Bpaas) Market, by Application, 2020-2030, ($Million)
Table 91. Asia-Pacific Business Process-As-A-Service (Bpaas) Market, by Deployment Mode, 2020-2030, ($Million)
Table 92. Asia-Pacific Business Process-As-A-Service (Bpaas) Market, by Enterprise Size, 2020-2030, ($Million)
Table 93. Asia-Pacific Business Process-As-A-Service (Bpaas) Market, by Industry Vertical, 2020-2030, ($Million)
Table 94. Asia-Pacific Business Process-As-A-Service (Bpaas) Market, by Country, 2020-2030, ($Million)
Table 95. China Business Process-As-A-Service (Bpaas) Market by Application 2020-2030, ($Million)
Table 96. China Business Process-As-A-Service (Bpaas) Market by Deployment Mode 2020-2030, ($Million)
Table 97. China Business Process-As-A-Service (Bpaas) Market by Enterprise Size 2020-2030, ($Million)
Table 98. China Business Process-As-A-Service (Bpaas) Market by Industry Vertical 2020-2030, ($Million)
Table 99. India Business Process-As-A-Service (Bpaas) Market by Application 2020-2030, ($Million)
Table 100. India Business Process-As-A-Service (Bpaas) Market by Deployment Mode 2020-2030, ($Million)
Table 101. India Business Process-As-A-Service (Bpaas) Market by Enterprise Size 2020-2030, ($Million)
Table 102. India Business Process-As-A-Service (Bpaas) Market by Industry Vertical 2020-2030, ($Million)
Table 103. Japan Business Process-As-A-Service (Bpaas) Market by Application 2020-2030, ($Million)
Table 104. Japan Business Process-As-A-Service (Bpaas) Market by Deployment Mode 2020-2030, ($Million)
Table 105. Japan Business Process-As-A-Service (Bpaas) Market by Enterprise Size 2020-2030, ($Million)
Table 106. Japan Business Process-As-A-Service (Bpaas) Market by Industry Vertical 2020-2030, ($Million)
Table 107. Australia Business Process-As-A-Service (Bpaas) Market by Application 2020-2030, ($Million)
Table 108. Australia Business Process-As-A-Service (Bpaas) Market by Deployment Mode 2020-2030, ($Million)
Table 109. Australia Business Process-As-A-Service (Bpaas) Market by Enterprise Size 2020-2030, ($Million)
Table 110. Australia Business Process-As-A-Service (Bpaas) Market by Industry Vertical 2020-2030, ($Million)
Table 111. South Korea Business Process-As-A-Service (Bpaas) Market by Application 2020-2030, ($Million)
Table 112. South Korea Business Process-As-A-Service (Bpaas) Market by Deployment Mode 2020-2030, ($Million)
Table 113. South Korea Business Process-As-A-Service (Bpaas) Market by Enterprise Size 2020-2030, ($Million)
Table 114. South Korea Business Process-As-A-Service (Bpaas) Market by Industry Vertical 2020-2030, ($Million)
Table 115. Rest of Asia-Pacific Business Process-As-A-Service (Bpaas) Market by Application 2020-2030, ($Million)
Table 116. Rest of Asia-Pacific Business Process-As-A-Service (Bpaas) Market by Deployment Mode 2020-2030, ($Million)
Table 117. Rest of Asia-Pacific Business Process-As-A-Service (Bpaas) Market by Enterprise Size 2020-2030, ($Million)
Table 118. Rest of Asia-Pacific Business Process-As-A-Service (Bpaas) Market by Industry Vertical 2020-2030, ($Million)
Table 119. LAMEA Business Process-As-A-Service (Bpaas) Market, by Application, 2020-2030, ($Million)
Table 120. LAMEA Business Process-As-A-Service (Bpaas) Market, by Deployment Mode, 2020-2030, ($Million)
Table 121. LAMEA Business Process-As-A-Service (Bpaas) Market, by Enterprise Size, 2020-2030, ($Million)
Table 122. LAMEA Business Process-As-A-Service (Bpaas) Market, by Industry Vertical, 2020-2030, ($Million)
Table 123. LAMEA Business Process-As-A-Service (Bpaas) Market, by Country, 2020-2030, ($Million)
Table 124. Latin America Business Process-As-A-Service (Bpaas) Market by Application 2020-2030, ($Million)
Table 125. Latin America Business Process-As-A-Service (Bpaas) Market by Deployment Mode 2020-2030, ($Million)
Table 126. Latin America Business Process-As-A-Service (Bpaas) Market by Enterprise Size 2020-2030, ($Million)
Table 127. Latin America Business Process-As-A-Service (Bpaas) Market by Industry Vertical 2020-2030, ($Million)
Table 128. Middle East Business Process-As-A-Service (Bpaas) Market by Application 2020-2030, ($Million)
Table 129. Middle East Business Process-As-A-Service (Bpaas) Market by Deployment Mode 2020-2030, ($Million)
Table 130. Middle East Business Process-As-A-Service (Bpaas) Market by Enterprise Size 2020-2030, ($Million)
Table 131. Middle East Business Process-As-A-Service (Bpaas) Market by Industry Vertical 2020-2030, ($Million)
Table 132. Africa Business Process-As-A-Service (Bpaas) Market by Application 2020-2030, ($Million)
Table 133. Africa Business Process-As-A-Service (Bpaas) Market by Deployment Mode 2020-2030, ($Million)
Table 134. Africa Business Process-As-A-Service (Bpaas) Market by Enterprise Size 2020-2030, ($Million)
Table 135. Africa Business Process-As-A-Service (Bpaas) Market by Industry Vertical 2020-2030, ($Million)
Table 136. Accenture, Inc.: Company Snapshot
Table 137. Accenture, Inc.: Operating Segments
Table 138. Accenture, Inc.: Product Portfolio
Table 139. Accenture, Inc.: Net Sales
Table 140. Accenture, Inc.: Key Stratergies
Table 141. Capgemini: Company Snapshot
Table 142. Capgemini: Operating Segments
Table 143. Capgemini: Product Portfolio
Table 144. Capgemini: Net Sales
Table 145. Capgemini: Key Stratergies
Table 146. Cognizant: Company Snapshot
Table 147. Cognizant: Operating Segments
Table 148. Cognizant: Product Portfolio
Table 149. Cognizant: Net Sales
Table 150. Cognizant: Key Stratergies
Table 151. Fujitsu: Company Snapshot
Table 152. Fujitsu: Operating Segments
Table 153. Fujitsu: Product Portfolio
Table 154. Fujitsu: Net Sales
Table 155. Fujitsu: Key Stratergies
Table 156. Genpact: Company Snapshot
Table 157. Genpact: Operating Segments
Table 158. Genpact: Product Portfolio
Table 159. Genpact: Net Sales
Table 160. Genpact: Key Stratergies
Table 161. Ibm Corporation: Company Snapshot
Table 162. Ibm Corporation: Operating Segments
Table 163. Ibm Corporation: Product Portfolio
Table 164. Ibm Corporation: Net Sales
Table 165. Ibm Corporation: Key Stratergies
Table 166. Oracle Corporation: Company Snapshot
Table 167. Oracle Corporation: Operating Segments
Table 168. Oracle Corporation: Product Portfolio
Table 169. Oracle Corporation: Net Sales
Table 170. Oracle Corporation: Key Stratergies
Table 171. Sap Se: Company Snapshot
Table 172. Sap Se: Operating Segments
Table 173. Sap Se: Product Portfolio
Table 174. Sap Se: Net Sales
Table 175. Sap Se: Key Stratergies
Table 176. Tech Mahindra Limited: Company Snapshot
Table 177. Tech Mahindra Limited: Operating Segments
Table 178. Tech Mahindra Limited: Product Portfolio
Table 179. Tech Mahindra Limited: Net Sales
Table 180. Tech Mahindra Limited: Key Stratergies
Table 181. Wipro Limited: Company Snapshot
Table 182. Wipro Limited: Operating Segments
Table 183. Wipro Limited: Product Portfolio
Table 184. Wipro Limited: Net Sales
Table 185. Wipro Limited: Key Stratergies
LIST OF FIGURES
Figure 1. Business Process-As-A-Service (Bpaas) Market Segmentation
Figure 2. Business Process-As-A-Service (Bpaas) Market, 2020-2030
Figure 3. Business Process-As-A-Service (Bpaas) Market, 2020-2030
Figure 4. Top Investment Pockets, by Region
Figure 5. Porter Five-1
Figure 6. Porter Five-2
Figure 7. Porter Five-3
Figure 8. Porter Five-4
Figure 9. Porter Five-5
Figure 10. Top Player Positioning
Figure 11. Business Process-As-A-Service (Bpaas) Market:Drivers, Restraints and Opportunities
Figure 11. Business Process-As-A-Service (Bpaas) Market, by Application, 2020 (%)
Figure 12. Comparative Share Analysis of Finance and Accounting Service Business Process-As-A-Service (Bpaas) Market, 2020-2030 (%)
Figure 13. Comparative Share Analysis of HR Services Business Process-As-A-Service (Bpaas) Market, 2020-2030 (%)
Figure 14. Comparative Share Analysis of Sales and Marketing Business Process-As-A-Service (Bpaas) Market, 2020-2030 (%)
Figure 15. Comparative Share Analysis of Customer Service and Support Business Process-As-A-Service (Bpaas) Market, 2020-2030 (%)
Figure 16. Comparative Share Analysis of Procurement and Supply Chain Business Process-As-A-Service (Bpaas) Market, 2020-2030 (%)
Figure 17. Comparative Share Analysis of Operations Business Process-As-A-Service (Bpaas) Market, 2020-2030 (%)
Figure 18. Comparative Share Analysis of Others Business Process-As-A-Service (Bpaas) Market, 2020-2030 (%)
Figure 19. Business Process-As-A-Service (Bpaas) Market, by Deployment Mode, 2020 (%)
Figure 20. Comparative Share Analysis of Public Cloud Business Process-As-A-Service (Bpaas) Market, 2020-2030 (%)
Figure 21. Comparative Share Analysis of Private Cloud Business Process-As-A-Service (Bpaas) Market, 2020-2030 (%)
Figure 22. Comparative Share Analysis of Hybrid Business Process-As-A-Service (Bpaas) Market, 2020-2030 (%)
Figure 23. Business Process-As-A-Service (Bpaas) Market, by Enterprise Size, 2020 (%)
Figure 24. Comparative Share Analysis of Large Enterprises Business Process-As-A-Service (Bpaas) Market, 2020-2030 (%)
Figure 25. Comparative Share Analysis of SMEs Business Process-As-A-Service (Bpaas) Market, 2020-2030 (%)
Figure 26. Business Process-As-A-Service (Bpaas) Market, by Industry Vertical, 2020 (%)
Figure 27. Comparative Share Analysis of Bfsi Business Process-As-A-Service (Bpaas) Market, 2020-2030 (%)
Figure 28. Comparative Share Analysis of IT and Telecom Business Process-As-A-Service (Bpaas) Market, 2020-2030 (%)
Figure 29. Comparative Share Analysis of Manufacturing Business Process-As-A-Service (Bpaas) Market, 2020-2030 (%)
Figure 30. Comparative Share Analysis of Retail and E Commerce Business Process-As-A-Service (Bpaas) Market, 2020-2030 (%)
Figure 31. Comparative Share Analysis of Healthcare Business Process-As-A-Service (Bpaas) Market, 2020-2030 (%)
Figure 32. Comparative Share Analysis of Government Business Process-As-A-Service (Bpaas) Market, 2020-2030 (%)
Figure 33. Comparative Share Analysis of Others Business Process-As-A-Service (Bpaas) Market, 2020-2030 (%)
Figure 34. Business Process-As-A-Service (Bpaas) Market by Region, 2020
Figure 35. U.S. Business Process-As-A-Service (Bpaas) Market, 2020-2030 ($Million)
Figure 36. Canada Business Process-As-A-Service (Bpaas) Market, 2020-2030 ($Million)
Figure 37. U.K. Business Process-As-A-Service (Bpaas) Market, 2020-2030 ($Million)
Figure 38. Germany Business Process-As-A-Service (Bpaas) Market, 2020-2030 ($Million)
Figure 39. France Business Process-As-A-Service (Bpaas) Market, 2020-2030 ($Million)
Figure 40. Netherlands Business Process-As-A-Service (Bpaas) Market, 2020-2030 ($Million)
Figure 41. Italy Business Process-As-A-Service (Bpaas) Market, 2020-2030 ($Million)
Figure 42. Spain Business Process-As-A-Service (Bpaas) Market, 2020-2030 ($Million)
Figure 43. Rest of Europe Business Process-As-A-Service (Bpaas) Market, 2020-2030 ($Million)
Figure 44. China Business Process-As-A-Service (Bpaas) Market, 2020-2030 ($Million)
Figure 45. India Business Process-As-A-Service (Bpaas) Market, 2020-2030 ($Million)
Figure 46. Japan Business Process-As-A-Service (Bpaas) Market, 2020-2030 ($Million)
Figure 47. Australia Business Process-As-A-Service (Bpaas) Market, 2020-2030 ($Million)
Figure 48. South Korea Business Process-As-A-Service (Bpaas) Market, 2020-2030 ($Million)
Figure 49. Rest of Asia-Pacific Business Process-As-A-Service (Bpaas) Market, 2020-2030 ($Million)
Figure 50. Latin America Business Process-As-A-Service (Bpaas) Market, 2020-2030 ($Million)
Figure 51. Middle East Business Process-As-A-Service (Bpaas) Market, 2020-2030 ($Million)
Figure 52. Africa Business Process-As-A-Service (Bpaas) Market, 2020-2030 ($Million)
Figure 53. Top Winning Strategies, by Year
Figure 54. Top Winning Strategies, by Development
Figure 55. Top Winning Strategies, by Company
Figure 56. Product Mapping of Top 10 Players
Figure 57. Competitive Dashboard
Figure 58. Competitive Heatmap of Top 10 Key Players
Figure 59. Accenture, Inc. Net Sales, ($Million)
Figure 60. Capgemini.: Net Sales, ($Million)
Figure 61. Cognizant.: Net Sales, ($Million)
Figure 62. Fujitsu.: Net Sales, ($Million)
Figure 63. Genpact.: Net Sales, ($Million)
Figure 64. IBM Corporation.: Net Sales, ($Million)
Figure 65. Oracle Corporation.: Net Sales, ($Million)
Figure 66. SAP SE.: Net Sales, ($Million)
Figure 67. Tech Mahindra Limited.: Net Sales, ($Million)
Figure 68. Wipro Limited.: Net Sales, ($Million)

Executive Summary

According to this report titled, 'Business Process-as-a-Service (BPaaS) Market,' the business process-as-a-service (bpaas) market was valued at $46.1 billion in 2020, and is estimated to reach $128.9 billion by 2030, growing at a CAGR of 11% from 2021 to 2030.

The business process services model is a service-oriented one, with well-defined interfaces to optimize service delivery and use. Business process as a service (BPaaS) often connects technologies such as Platform as a Service (PaaS), Infrastructure as a Service (IaaS), and IT as a Service (ITaaS) to completely automate business processes. For instance, BPaaS can handle all credit card transactions of a business through cloud-hosted networks instead of businesses manually handling them or storing them in a central database. Furthermore, need for low-cost IT infrastructure, data accessibility, and increase in the business process analytics in BFSI sector drive the growth of the global business process as a service market. Moreover, increase in cloud adoption across several industry verticals has boosted the BPaaS market size. However, lack of IT skills and knowledge in underdeveloped nations restrict the growth of the business process as a service market. On the contrary, rise in inclination toward cloud technology is expected to offer remunerative opportunities for expansion of the market during the forecast period.

Depending on industry vertical, the BFSI segment hold the largest business process as a service market share as it offers increased productivity to the banking and financial sector by reducing significant investments in hardware & software, higher level of data protection, and efficient responses to BFSI customers. However, IT and telecom segment is expected to witness growth at the highest rate during the forecast period due to reduced staff expenditure and maintenance costs of physical infrastructure. In addition, surge in use of mobile broadband and Big Data has propelled the need for BPaaS in the telecom sector.

Region wise, the business process as a service market was dominated by North America in 2020 and is expected to retain its position during the forecast period owing to growth in demand for low cost BPO services and faster network accessibility. Further, the need to focus on core business rather than on non-core business activities such as payroll administration, marketing & logistics, and the increased adoption of BPaaS gateways helps with the growth of this market. However, Asia-Pacific is expected to witness significant growth during the forecast period, owing to rise in adoption of BPaaS solutions in applications in Asia-Pacific encourages players to capitalize on R&D to meet the growing needs of customers.

With the outbreak of COVID-19, the demand for business process services increased with the incorporation of technological capabilities, such as AI, machine learning and cloud. Cloud-based models obviously provide unparalleled scalability and flexibility. Clients can ramp up or reduce the resources available to them quickly. In addition, the flexibility within a BPaaS model evolved with the start of the pandemic crisis owing to large scale adoption of cloud services. For example, Avaloq developed a solution for relationship managers and banking personnel to access the information they need for their daily job remotely, while staying compliant. Avaloq clients embraced the option to add the Sensitive Data Segregation (SDS) extension within their Avaloq Banking Suite on short notice when lockdown rules started to affect their businesses. With the SDS extension active, it was possible for them to separate the customer facing processes from the back-office processes, thus ensuring the segregation of sensitive client data. This allowed the bank staff to work more easily from home and most importantly it ensured compliance with local regulations during the lockdown. Therefore, growth in number of developments is expected to boost the BPaaS industry.

Key findings of the Study

  • By application, the finance and accounting service segment accounted for the largest business process as a service market share in 2020.
  • By region, North America generated highest revenue in 2020.
  • By industry vertical, the BFSI segment generated the highest revenue in 2020.
The key players profiled in the business process as a service market analysis are Accenture, Capgemini, Cognizant, FUJITSU, Genpact, IBM Corporation, Oracle Corporation, Tech Mahindra Limited, SAP SE, and Wipro Limited. These players have adopted various strategies to increase their market penetration and strengthen their position in the business process as a service industry.

Companies Mentioned

  • ACCENTURE, INC.
  • Capgemini
  • Cognizant
  • FUJITSU
  • Genpact
  • IBM Corporation
  • Oracle Corporation
  • SAP SE
  • Tech Mahindra Limited
  • Wipro Limited

Methodology

The analyst offers exhaustive research and analysis based on a wide variety of factual inputs, which largely include interviews with industry participants, reliable statistics, and regional intelligence. The in-house industry experts play an instrumental role in designing analytic tools and models, tailored to the requirements of a particular industry segment. The primary research efforts include reaching out participants through mail, tele-conversations, referrals, professional networks, and face-to-face interactions.

They are also in professional corporate relations with various companies that allow them greater flexibility for reaching out to industry participants and commentators for interviews and discussions.

They also refer to a broad array of industry sources for their secondary research, which typically include; however, not limited to:

  • Company SEC filings, annual reports, company websites, broker & financial reports, and investor presentations for competitive scenario and shape of the industry
  • Scientific and technical writings for product information and related preemptions
  • Regional government and statistical databases for macro analysis
  • Authentic news articles and other related releases for market evaluation
  • Internal and external proprietary databases, key market indicators, and relevant press releases for market estimates and forecast

Furthermore, the accuracy of the data will be analyzed and validated by conducting additional primaries with various industry experts and KOLs. They also provide robust post-sales support to clients.

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