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Business Process as a Service Market - United States Industry Size, Share, Trends, Opportunity, and Forecast, 2017-2027 Segmented By Size of Organization (Small and Medium, Large), By Process, By End-User Industry, By Deployment Service Type, and By Region

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  • 110 Pages
  • December 2022
  • Region: United States
  • TechSci Research
  • ID: 5702036
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Global business process as a service market is anticipated to grow at a steady pace in the forecast period, 2022-2027. Sales of business process services is made possible by cloud-based platform services that make up the business process as a service (BPaaS) market. The business processing companies are reducing the company cost by 50% by including HR in addition to finance for the service delivery organization. These might be any form of business process solutions that are delivered via web-based or cloud hosting services and help a company achieve its goals and improve operations. By increasing automation, BPaaS lowers the operational expenses for the firm. It incorporates business process management (BPM) with one or more cloud deployment components, such as SaaS, PaaS, and IaaS. Businesses in the BPaaS sector offer services on various platforms, including banking, marketing, advertising, operations and services for the industry, accounting and finance, and assistance for customer care, among others.

Market Dynamics & Major Driving Factors of BPaaS Market

Business process as a service (BPaaS) has primarily become a cost-effective option for companies, essentially optimizing their services and concentrating on their core competencies while outsourcing other functions, such as finance and accounting, supply chain management, and other commodity services. For instance, Paypal employs BPaaS for its business services for loans and accounts and its online payment system. Additionally, BpaaS is the connection platform that Microsoft Skype VoIP utilizes while placing calls.

BPaaS Upcoming Latest Market Trends

Businesses worldwide are rapidly embracing business process-as-a-service (BPaaS), which offers clients executable business processes over the internet. The potential of BPaas to shift enterprises from capital expenditure (CAPEX) to operating expenditure (OPEX), which enables organizations to grow in a dynamic environment, is one of the main factors driving its adoption. Compared to traditional techniques, it allows businesses to replace the considerable expenditure with more flexible operational charges, dramatically lowering total operating costs. Around 82% of IT (Information Technology) key players have adopted the hybrid cloud and around 47% are adopting public IaaS (infrastructure as a service) clouds in their business processes.

It is anticipated that the rapidly expanding business process management sector and the ongoing IT infrastructure improvements businesses are expected to positively influence the growth of the business process as a service market. The financial services industry is required to undergo continuous innovation due to the numerous regulations like the General Data Protection Regulation and Second Payment Services Directive. To change and digitize their operations and increase productivity and efficiency, several industry players have already shifted to SaaS and BPaaS solutions.

Global Business Process as a Service Market is segmented based on Application, Deployment Mode, Enterprise Size, Industry Vertical, and Region. Based on the application, the market is divided into Finance and Accounting Service, HR Services, Sales and Marketing, Customer Service and Support, Procurement and Supply Chain, Operations, Others. Based on the deployment mode, market is divided into Public Cloud, Private Cloud, Hybrid. Based on Enterprise Size, market is segmented into Large Enterprises, Small & Medium Enterprises. Based on industry vertical, market is segmented into BFSI, IT and Telecom, Manufacturing, Retail and E Commerce, Healthcare, Government, Others.

Market Players

Accenture, Inc, Capgemini, Cognizant, Fujitsu Limited, Genpact, IBM Corporation, Oracle Corporation, SAP SE, Tech Mahindra Limited, Wipro Limited are the leading players operating in the global business process as a service market.

Report Scope:

In this report, Business Process as a Service Market has been segmented into following categories, in addition to the industry trends which have also been detailed below:

Business Process as a Service Market, By Application:

  • Finance & Accounting Service
  • HR Services
  • Sales & Marketing
  • Customer Service
  • Support
  • Procurement
  • Supply Chain
  • Operations
  • Others

Business Process as a Service Market, By Deployment Mode:

  • Public Cloud
  • Private Cloud
  • Hybrid

Business Process as a Service Market, By Enterprise size:

  • Large Enterprises
  • Small Enterprises
  • Medium Enterprises

Business Process as a Service Market, By Industry Vertical:

  • BFSI
  • IT and Telecom
  • Manufacturing
  • Retail and E Commerce
  • Healthcare
  • Government
  • Others

Business Process as a Service Market, By Region:

  • North America
  • United States
  • Mexico
  • Asia-Pacific
  • India
  • Japan
  • South Korea
  • Australia
  • Singapore
  • Malayasia
  • Europe
  • Germany
  • United Kingdom
  • France
  • Itali
  • Spain
  • Poland
  • Denmark
  • South America
  • Brazile
  • Argentina
  • Colombia
  • Peru
  • Chile
  • Middle East
  • South Arabia
  • South Africa
  • UAE
  • Iraq
  • Turque

Competitive Landscape

Company Profiles: Detailed analysis of the major companies present in Global Business Process as a Service Market

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Table of Contents

1. Product Overview2. Research Methodology3. Impact of COVID-19 on Global Business Process as a Service Market4. Executive Summary
5. Voice of Customers
5.1. Brand Awareness
5.2. Factors Considered while Selecting Vendor
5.3. Key Satisfaction Level
5.4. Major Challenges Faced
6. Global Business Process as a Service Market Outlook
6.1. Market Size & Forecast
6.1.1. By Value
6.2. Market Share & Forecast
6.2.1. By Application (Finance and Accounting Service, HR Services, Sales and Marketing, Customer Service and Support, Procurement and Supply Chain, Operations, Others)
6.2.2. By Deployment Mode (Public Cloud, Private Cloud, Hybrid)
6.2.3. By Enterprise Size (Large Enterprises, Small & Medium Enterprises)
6.2.4. By Industry Vertical (BFSI, IT and Telecom, Manufacturing, Retail and E Commerce, Healthcare, Government, Others)
6.2.5. By Region
6.2.6. By Company
6.3. Market Map
7. North America Business Process as a Service Market Outlook
7.1. Market Size & Forecast
7.1.1. By Value
7.2. Market Share & Forecast
7.2.1. By Application
7.2.2. By Deployment Mode
7.2.3. By Enterprise Size
7.2.4. By Industry Vertical
7.2.5. By Country
7.3. North America: Country Analysis
7.3.1. United States Business Process as a Service Market Outlook
7.3.1.1. Market Size & Forecast
7.3.1.1.1. By Value
7.3.1.2. Market Share & Forecast
7.3.1.2.1. By Application
7.3.1.2.2. By Deployment Mode
7.3.1.2.3. By Enterprise Size
7.3.1.2.4. By Industry Vertical
7.3.2. Canada Business Process as a Service Market Outlook
7.3.2.1. Market Size & Forecast
7.3.2.1.1. By Value
7.3.2.2. Market Share & Forecast
7.3.2.2.1. By Application
7.3.2.2.2. By Deployment Mode
7.3.2.2.3. By Enterprise Size
7.3.2.2.4. By Industry Vertical
7.3.3. Mexico Business Process as a Service Market Outlook
7.3.3.1. Market Size & Forecast
7.3.3.1.1. By Value
7.3.3.2. Market Share & Forecast
7.3.3.2.1. By Application
7.3.3.2.2. By Deployment Mode
7.3.3.2.3. By Enterprise Size
7.3.3.2.4. By Industry Vertical
8. Asia-Pacific Business Process as a Service Market Outlook
8.1. Market Size & Forecast
8.1.1. By Value
8.2. Market Share & Forecast
8.2.1. By Application
8.2.2. By Deployment Mode
8.2.3. By Enterprise Size
8.2.4. By Industry Vertical
8.2.5. By Country
8.3. Asia-Pacific: Country Analysis
8.3.1. China Business Process as a Service Market Outlook
8.3.1.1. Market Size & Forecast
8.3.1.1.1. By Value
8.3.1.2. Market Share & Forecast
8.3.1.2.1. By Application
8.3.1.2.2. By Deployment Mode
8.3.1.2.3. By Enterprise Size
8.3.1.2.4. By Industry Vertical
8.3.2. India Business Process as a Service Market Outlook
8.3.2.1. Market Size & Forecast
8.3.2.1.1. By Value
8.3.2.2. Market Share & Forecast
8.3.2.2.1. By Application
8.3.2.2.2. By Deployment Mode
8.3.2.2.3. By Enterprise Size
8.3.2.2.4. By Industry Vertical
8.3.3. Japan Business Process as a Service Market Outlook
8.3.3.1. Market Size & Forecast
8.3.3.1.1. By Value
8.3.3.2. Market Share & Forecast
8.3.3.2.1. By Application
8.3.3.2.2. By Deployment Mode
8.3.3.2.3. By Enterprise Size
8.3.3.2.4. By Industry Vertical
8.3.4. South Korea Business Process as a Service Market Outlook
8.3.4.1. Market Size & Forecast
8.3.4.1.1. By Value
8.3.4.2. Market Share & Forecast
8.3.4.2.1. By Application
8.3.4.2.2. By Deployment Mode
8.3.4.2.3. By Enterprise Size
8.3.4.2.4. By Industry Vertical
8.3.5. Australia Business Process as a Service Market Outlook
8.3.5.1. Market Size & Forecast
8.3.5.1.1. By Value
8.3.5.2. Market Share & Forecast
8.3.5.2.1. By Application
8.3.5.2.2. By Deployment Mode
8.3.5.2.3. By Enterprise Size
8.3.5.2.4. By Industry Vertical
8.3.6. Singapore Business Process as a Service Market Outlook
8.3.6.1. Market Size & Forecast
8.3.6.1.1. By Value
8.3.6.2. Market Share & Forecast
8.3.6.2.1. By Application
8.3.6.2.2. By Deployment Mode
8.3.6.2.3. By Enterprise Size
8.3.6.2.4. By Industry Vertical
8.3.7. Malaysia Business Process as a Service Market Outlook
8.3.7.1. Market Size & Forecast
8.3.7.1.1. By Value
8.3.7.2. Market Share & Forecast
8.3.7.2.1. By Application
8.3.7.2.2. By Deployment Mode
8.3.7.2.3. By Enterprise Size
8.3.7.2.4. By Industry Vertical
9. Europe Business Process as a Service Market Outlook
9.1. Market Size & Forecast
9.1.1. By Value
9.2. Market Share & Forecast
9.2.1. By Application
9.2.2. By Deployment Mode
9.2.3. By Enterprise Size
9.2.4. By Industry Vertical
9.2.5. By Country
9.3. Europe: Country Analysis
9.3.1. Germany Business Process as a Service Market Outlook
9.3.1.1. Market Size & Forecast
9.3.1.1.1. By Value
9.3.1.2. Market Share & Forecast
9.3.1.2.1. By Application
9.3.1.2.2. By Deployment Mode
9.3.1.2.3. By Enterprise Size
9.3.1.2.4. By Industry Vertical
9.3.2. United Kingdom Business Process as a Service Market Outlook
9.3.2.1. Market Size & Forecast
9.3.2.1.1. By Value
9.3.2.2. Market Share & Forecast
9.3.2.2.1. By Application
9.3.2.2.2. By Deployment Mode
9.3.2.2.3. By Enterprise Size
9.3.2.2.4. By Industry Vertical
9.3.3. France Business Process as a Service Market Outlook
9.3.3.1. Market Size & Forecast
9.3.3.1.1. By Value
9.3.3.2. Market Share & Forecast
9.3.3.2.1. By Application
9.3.3.2.2. By Deployment Mode
9.3.3.2.3. By Enterprise Size
9.3.3.2.4. By Industry Vertical
9.3.4. Italy Business Process as a Service Market Outlook
9.3.4.1. Market Size & Forecast
9.3.4.1.1. By Value
9.3.4.2. Market Share & Forecast
9.3.4.2.1. By Application
9.3.4.2.2. By Deployment Mode
9.3.4.2.3. By Enterprise Size
9.3.4.2.4. By Industry Vertical
9.3.5. Spain Business Process as a Service Market Outlook
9.3.5.1. Market Size & Forecast
9.3.5.1.1. By Value
9.3.5.2. Market Share & Forecast
9.3.5.2.1. By Application
9.3.5.2.2. By Deployment Mode
9.3.5.2.3. By Enterprise Size
9.3.5.2.4. By Industry Vertical
9.3.6. Poland Business Process as a Service Market Outlook
9.3.6.1. Market Size & Forecast
9.3.6.1.1. By Value
9.3.6.2. Market Share & Forecast
9.3.6.2.1. By Application
9.3.6.2.2. By Deployment Mode
9.3.6.2.3. By Enterprise Size
9.3.6.2.4. By Industry Vertical
9.3.7. Denmark Business Process as a Service Market Outlook
9.3.7.1. Market Size & Forecast
9.3.7.1.1. By Value
9.3.7.2. Market Share & Forecast
9.3.7.2.1. By Application
9.3.7.2.2. By Deployment Mode
9.3.7.2.3. By Enterprise Size
9.3.7.2.4. By Industry Vertical
10. South America Business Process as a Service Market Outlook
10.1. Market Size & Forecast
10.1.1. By Value
10.2. Market Share & Forecast
10.2.1. By Application
10.2.2. By Deployment Mode
10.2.3. By Enterprise Size
10.2.4. By Industry Vertical
10.2.5. By Country
10.3. South America: Country Analysis
10.3.1. Brazil Business Process as a Service Market Outlook
10.3.1.1. Market Size & Forecast
10.3.1.1.1. By Value
10.3.1.2. Market Share & Forecast
10.3.1.2.1. By Application
10.3.1.2.2. By Deployment Mode
10.3.1.2.3. By Enterprise Size
10.3.1.2.4. By Industry Vertical
10.3.2. Argentina Business Process as a Service Market Outlook
10.3.2.1. Market Size & Forecast
10.3.2.1.1. By Value
10.3.2.2. Market Share & Forecast
10.3.2.2.1. By Application
10.3.2.2.2. By Deployment Mode
10.3.2.2.3. By Enterprise Size
10.3.2.2.4. By Industry Vertical
10.3.3. Colombia Business Process as a Service Market Outlook
10.3.3.1. Market Size & Forecast
10.3.3.1.1. By Value
10.3.3.2. Market Share & Forecast
10.3.3.2.1. By Application
10.3.3.2.2. By Deployment Mode
10.3.3.2.3. By Enterprise Size
10.3.3.2.4. By Industry Vertical
10.3.4. Peru Business Process as a Service Market Outlook
10.3.4.1. Market Size & Forecast
10.3.4.1.1. By Value
10.3.4.2. Market Share & Forecast
10.3.4.2.1. By Application
10.3.4.2.2. By Deployment Mode
10.3.4.2.3. By Enterprise Size
10.3.4.2.4. By Industry Vertical
10.3.5. Chile Business Process as a Service Market Outlook
10.3.5.1. Market Size & Forecast
10.3.5.1.1. By Value
10.3.5.2. Market Share & Forecast
10.3.5.2.1. By Application
10.3.5.2.2. By Deployment Mode
10.3.5.2.3. By Enterprise Size
10.3.5.2.4. By Industry Vertical
11. Middle East & Africa Business Process as a Service Market Outlook
11.1. Market Size & Forecast
11.1.1. By Value
11.2. Market Share & Forecast
11.2.1. By Application
11.2.2. By Deployment Mode
11.2.3. By Enterprise Size
11.2.4. By Industry Vertical
11.2.5. By Country
11.3. Middle East & Africa: Country Analysis
11.3.1. Saudi Arabia Business Process as a Service Market Outlook
11.3.1.1. Market Size & Forecast
11.3.1.1.1. By Value
11.3.1.2. Market Share & Forecast
11.3.1.2.1. By Application
11.3.1.2.2. By Deployment Mode
11.3.1.2.3. By Enterprise Size
11.3.1.2.4. By Industry Vertical
11.3.2. South Africa Business Process as a Service Market Outlook
11.3.2.1. Market Size & Forecast
11.3.2.1.1. By Value
11.3.2.2. Market Share & Forecast
11.3.2.2.1. By Application
11.3.2.2.2. By Deployment Mode
11.3.2.2.3. By Enterprise Size
11.3.2.2.4. By Industry Vertical
11.3.3. UAE Business Process as a Service Market Outlook
11.3.3.1. Market Size & Forecast
11.3.3.1.1. By Value
11.3.3.2. Market Share & Forecast
11.3.3.2.1. By Application
11.3.3.2.2. By Deployment Mode
11.3.3.2.3. By Enterprise Size
11.3.3.2.4. By Industry Vertical
11.3.4. Iraq Business Process as a Service Market Outlook
11.3.4.1. Market Size & Forecast
11.3.4.1.1. By Value
11.3.4.2. Market Share & Forecast
11.3.4.2.1. By Application
11.3.4.2.2. By Deployment Mode
11.3.4.2.3. By Enterprise Size
11.3.4.2.4. By Industry Vertical
11.3.5. Turkey Business Process as a Service Market Outlook
11.3.5.1. Market Size & Forecast
11.3.5.1.1. By Value
11.3.5.2. Market Share & Forecast
11.3.5.2.1. By Application
11.3.5.2.2. By Deployment Mode
11.3.5.2.3. By Enterprise Size
11.3.5.2.4. By Industry Vertical
12. Market Dynamics
12.1. Drivers
12.2. Challenges
13. Market Trends & Developments
14. Company Profiles
14.1. Accenture, Inc.
14.2. Capgemini SE
14.3. Cognizant
14.4. Fujitsu Limited
14.5. Genpact
14.6. IBM Corporation
14.7. Oracle Corporation
14.8. SAP SE
14.9. Tech Mahindra Limited
14.10. Wipro Limited
15. Strategic Recommendations

Companies Mentioned

  • Accenture, Inc.
  • Capgemini SE
  • Cognizant
  • Fujitsu Limited
  • Genpact
  • IBM Corporation
  • Oracle Corporation
  • SAP SE
  • Tech Mahindra Limited
  • Wipro Limited

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