The Global Mobile VoIP Market size is expected to reach $165.3 billion by 2028, rising at a market growth of 19.5% CAGR during the forecast period.
Mobile voice-over internet protocol (VoIP), commonly referred to as mobile VoIP (or mVoIP), is a practical and affordable way to communicate via mobile devices like smartphones and tablets. Utilizing GSM, 3G, 4G, or any other internet services on mobile devices helps the mobile VoIP users interact effectively. Whether calling, chatting, or participating in video conferences, users can save costs using mobile VoIP.
Additionally, due to the fact that digital data is separated into packets and that each packet takes the shortest path, VoIP allows for faster transmission of digital data. Among other benefits, mobile VoIP customers can benefit from free roaming, limitless texting, and affordable incoming call rates. By installing mobile VoIP software, users have access to mobile VoIP services.
VoIP, often known as IP telephony, is a technique and collection of technologies for delivering voice conversations and multimedia presentations over IP networks, including the internet. The provision of communications services like voice, fax, SMS, and voice messaging through the internet as opposed to the public switched telephone network (PSTN), generally known as plain old telephone service (POTS), is explicitly referred to as broadband telephony.
Some other names for this service are internet telephony and broadband phone service. Users of mobile devices can use mobile VoIP through either the built-in dialer on their phone or a third-party app they have downloaded. As more and more customers choose to make calls using their smartphones or mobile devices, the technology has proved advantageous for many enterprises and individuals and is growing in popularity.
The market research report covers the analysis of key stake holders of the market. Key companies profiled in the report include Cisco Systems, Inc., Microsoft Corporation, Rakuten group, Inc., Meta Platforms, Inc., Zoom Video Communications, Inc., 8x8, Inc., Citrix Systems, Inc. (Cloud Software Group, Inc.), Ribbon Communications, Inc., 3CX Phone System, and Mitel Networks Corporation.
Mobile voice-over internet protocol (VoIP), commonly referred to as mobile VoIP (or mVoIP), is a practical and affordable way to communicate via mobile devices like smartphones and tablets. Utilizing GSM, 3G, 4G, or any other internet services on mobile devices helps the mobile VoIP users interact effectively. Whether calling, chatting, or participating in video conferences, users can save costs using mobile VoIP.
Additionally, due to the fact that digital data is separated into packets and that each packet takes the shortest path, VoIP allows for faster transmission of digital data. Among other benefits, mobile VoIP customers can benefit from free roaming, limitless texting, and affordable incoming call rates. By installing mobile VoIP software, users have access to mobile VoIP services.
VoIP, often known as IP telephony, is a technique and collection of technologies for delivering voice conversations and multimedia presentations over IP networks, including the internet. The provision of communications services like voice, fax, SMS, and voice messaging through the internet as opposed to the public switched telephone network (PSTN), generally known as plain old telephone service (POTS), is explicitly referred to as broadband telephony.
Some other names for this service are internet telephony and broadband phone service. Users of mobile devices can use mobile VoIP through either the built-in dialer on their phone or a third-party app they have downloaded. As more and more customers choose to make calls using their smartphones or mobile devices, the technology has proved advantageous for many enterprises and individuals and is growing in popularity.
COVID-19 Impact Analysis
The pandemic increased the number of individuals working from home, which has boosted the requirement for mobile VoIP services. These services have also grown in popularity as more companies look for affordable communication alternatives. The pandemic, in general, increased demand for digital dependence, and this result is likely to remain as the utility of abundant data and the declining transaction fees of utilizing that data affect how businesspeople, policymakers, and professionals make adjustments. Additionally, the pandemic is only one-factor influencing present patterns. Other important factors are social welfare, sustained economic growth, demographic changes, and climate responsibility.Market Growth Factors
Growth in the use of smart devices and strong internet connectivity
The market is expanding as a result of the surge in the need for mobile VoIP services among businesses seeking to replace old networking services and provide greater bandwidth communication networks among industries. Additionally, a web-enabled ecosystem has been developed as a result of the adoption of smart technologies across smart devices. High-speed internet also encourages consumers to buy smart and connected items, and mobile VoIP services are being further stimulated by the widespread use of high-speed network architectures and falling data rates. Therefore, as the demand for connected devices increases, it will propel the expansion of internet requirements and, thus, significantly aid in propelling the growth of the mobile VoIP market.Increased adoption of user-friendly, innovative applications
The rise in popularity of innovative and user-friendly programs like WhatsApp, which improve the usefulness of smartphones in terms of connectivity and communication, augments the increasing demand for mobile VoIP services. Additionally, since communication technology has advanced, there is a greater demand for creative applications in the eCommerce sector. As a result, more people are choosing to make purchases online, and the market is expanding due to a large number of users.Market Restraining Factor
Strict regulatory laws due to possible security threats of mobile VOIP
VoIP operates by sending data over the internet. It is a phone call that is placed over digital lines as opposed to conventional telephone lines. Therefore, it can be easily hacked if it is left unprotected because of its online presence. Calls can be recorded, and they may occasionally act as a gateway to servers. Additionally, the mobility and accessibility of VoIP make it challenging for other parties to determine the location of a call's origin. Calls originated from an IP address cannot be tracked using GPS or cell tower information. Despite the fact that most callers do not require this information, this poses a serious problem for national emergency services like 911. Therefore, the possibility of plausible security threats posed by this service is posing as a significant factor that hampers the growth of the mobile VoIP market.Operating System Outlook
Based on operating system, the mobile VoIP market is categorized into android and iOS. The android segment garnered the highest revenue share in the mobile VoIP market in 2021. The increased demand for smartphones with better features like augmented reality, holographic displays, and bendable screens are responsible for this growth. Although these devices are becoming increasingly popular, manufacturers continually differentiate by creating user interface covers to give users a unique mobile appearance.Model Outlook
On the basis of model, the mobile VoIP market is divided into premium model and enterprise model. The enterprise model segment recorded a significant revenue share in the mobile VoIP market in 2021. The segment's growth is attributable to the enterprise model's skill-based routing strategy that aids in increasing corporate productivity. Unified communications platforms, customer service management software (CSMS), integrated voice response systems (IVR), cloud contact centers, and other technologies are examples of applications of mobile VOIP applications in the enterprise segment.Application Outlook
Based on application, the mobile VoIP market is segmented into video sharing, screen sharing, file sharing, and others. The video sharing segment witnessed the maximum revenue share in the mobile VoIP market in 2021. Mobile video sharing allows the online sending and receiving of real-time video as well as voice calls via VoIP. Users can utilize their cellphones, tablets, laptops, etc. to communicate with those who are thousands of kilometers away in high-quality visual and audio ways. In addition, users can share data, photos, and movies on the internet via video sharing VoIP services. These factors prominently aid in the expansion of the segment.Regional Outlook
On the basis of region, the mobile VoIP market is analyzed across North America, Europe, Asia Pacific, and LAMEA. The North America segment procured the highest revenue share in the mobile VoIP market in 2021. The significant adoption of smartphones and speedier internet connections are the primary factors propelling the segment's growth. Due to its extensive internet penetration, North America is anticipated to play a significant role in the mobile VoIP market. In addition, it is expected that the use of instant messaging apps will increase service demand in the region. Similarly, it is expected that the business and educational sectors in the region will advance technologically as the VoIP industry matures.The market research report covers the analysis of key stake holders of the market. Key companies profiled in the report include Cisco Systems, Inc., Microsoft Corporation, Rakuten group, Inc., Meta Platforms, Inc., Zoom Video Communications, Inc., 8x8, Inc., Citrix Systems, Inc. (Cloud Software Group, Inc.), Ribbon Communications, Inc., 3CX Phone System, and Mitel Networks Corporation.
Recent Strategies Deployed in Mobile VoIP Market
- Dec-2021: 8x8 took over Fuze, specializing in cloud communications that offer a global cloud platform for voice and video meetings, content sharing, and contact center. The acquisition would enable both companies to extend their customer base and global footprints, especially in Europe
- Nov-2021: Mitel partnership with RingCentral, a leading provider of global company cloud communications, collaboration, video meetings, and contact center solutions. Under this partnership, the company would deliver a seamless relocation path to RingCentral’s Message Video Phone™ (MVP®) cloud communications platform to the customer base
- Jul-2021: Microsoft entered into partnership with BT, a British multinational telecommunication holding company, to shape the future of telecoms. Through this partnership, both companies enable to strengthen new transmission services that satisfy the demands and needs of customers by aligning their visions for communication, connectivity, security, and digital technology
- Jun-2021: Cisco Systems acquired Kenna Security, a software-as-a-service Vulnerability and Risk Intelligence platform. Integrating Kenna's vulnerability management platform with Cisco's SecureX platform's market-leading detection and response capabilities would enable customers the ability to discover and prioritize an organization's assets with a centralized, contextual view. Furthermore, this would accelerate and simplify response with orchestration and reduce friction associated with compliance efforts
- Feb-2021: Cisco took over IMImobile, a UK-based provider of cloud communications software and solutions. The acquisition benefits Cisco’s customers by allowing them to develop contact center workflows with less coding. Moreover, the acquisition allows customers to identify a caller, directing notifications, etc
- Dec-2020: Rakuten, part of Rakuten Group acquired Fillr, an Australia-based developer of an autofill platform. The acquisition enables Rakuten to deliver services and solutions to their merchant partners, which would allow its merchant partners to get rid of redundant steps across the full transaction process
- Dec-2019: Ribbon Communications Inc. collaborated with Amazon Web Services (AWS), a subsidiary of Amazon that provides on-demand cloud computing platforms. Through this collaboration, the company aims to allow simplified transmission of Voice over Internet Protocol (VoIP) audio streams to Amazon Chime Voice Connector by utilizing Session Initiation Protocol-based Media Recording (SIPREC)
- Aug-2018: Ribbon Communications acquired Edgewater Networks, a US-based provider of IP-based communication services. The acquisition would make Ribbon one of the market leaders in enterprise Session Border Controllers and expand its market presence globally. The acquisition would further broaden Ribbon’s cloud products and solutions offerings
Scope of the Study
Market Segments Covered in the Report:
By Operating System
- Android
- iOS
By Model
- Premium
- Enterprise
By Application
- Video Sharing
- Screen Sharing
- File Sharing
- Others
By Geography
North America
- US
- Canada
- Mexico
- Rest of North America
Europe
- Germany
- UK
- France
- Russia
- Spain
- Italy
- Rest of Europe
Asia Pacific
- China
- Japan
- India
- South Korea
- Singapore
- Malaysia
- Rest of Asia Pacific
LAMEA
- Brazil
- Argentina
- UAE
- Saudi Arabia
- South Africa
- Nigeria
- Rest of LAMEA
Key Market Players
List of Companies Profiled in the Report:
- Cisco Systems, Inc
- Microsoft Corporation
- Rakuten group, Inc
- Meta Platforms, Inc
- Zoom Video Communications, Inc
- 8x8, Inc
- Citrix Systems, Inc. (Cloud Software Group, Inc.)
- Ribbon Communications, Inc
- 3CX Phone System
- Mitel Networks Corporation
Unique Offerings
- Exhaustive coverage
- The highest number of market tables and figures
- Subscription-based model available
- Guaranteed best price
- Assured post sales research support with 10% customization free
Table of Contents
Chapter 1. Market Scope & Methodology1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 Global Mobile VoIP Market, by Operating System
1.4.2 Global Mobile VoIP Market, by Model
1.4.3 Global Mobile VoIP Market, by Application
1.4.4 Global Mobile VoIP Market, by Geography
1.5 Methodology for the research
Chapter 2. Market Overview
2.1 Introduction
2.1.1 Overview
2.1.1.1 Market Composition and Scenario
2.2 Key Factors Impacting the Market
2.2.1 Market Drivers
2.2.2 Market Restraints
Chapter 3. Strategies Deployed in Mobile VoIP Market
Chapter 4. Global Mobile VoIP Market by Operating System
4.1 Global Android Market by Region
4.2 Global iOS Market by Region
Chapter 5. Global Mobile VoIP Market by Model
5.1 Global Premium Market by Region
5.2 Global Enterprise Market by Region
Chapter 6. Global Mobile VoIP Market by Application
6.1 Global Video Sharing Market by Region
6.2 Global Screen Sharing Market by Region
6.3 Global File Sharing Market by Region
6.4 Global Others Market by Region
Chapter 7. Global Mobile VoIP Market by Region
7.1 North America Mobile VoIP Market
7.1.1 North America Mobile VoIP Market by Operating System
7.1.1.1 North America Android Market by Country
7.1.1.2 North America iOS Market by Country
7.1.2 North America Mobile VoIP Market by Model
7.1.2.1 North America Premium Market by Country
7.1.2.2 North America Enterprise Market by Country
7.1.3 North America Mobile VoIP Market by Application
7.1.3.1 North America Video Sharing Market by Country
7.1.3.2 North America Screen Sharing Market by Country
7.1.3.3 North America File Sharing Market by Country
7.1.3.4 North America Others Market by Country
7.1.4 North America Mobile VoIP Market by Country
7.1.4.1 US Mobile VoIP Market
7.1.4.1.1 US Mobile VoIP Market by Operating System
7.1.4.1.2 US Mobile VoIP Market by Model
7.1.4.1.3 US Mobile VoIP Market by Application
7.1.4.2 Canada Mobile VoIP Market
7.1.4.2.1 Canada Mobile VoIP Market by Operating System
7.1.4.2.2 Canada Mobile VoIP Market by Model
7.1.4.2.3 Canada Mobile VoIP Market by Application
7.1.4.3 Mexico Mobile VoIP Market
7.1.4.3.1 Mexico Mobile VoIP Market by Operating System
7.1.4.3.2 Mexico Mobile VoIP Market by Model
7.1.4.3.3 Mexico Mobile VoIP Market by Application
7.1.4.4 Rest of North America Mobile VoIP Market
7.1.4.4.1 Rest of North America Mobile VoIP Market by Operating System
7.1.4.4.2 Rest of North America Mobile VoIP Market by Model
7.1.4.4.3 Rest of North America Mobile VoIP Market by Application
7.2 Europe Mobile VoIP Market
7.2.1 Europe Mobile VoIP Market by Operating System
7.2.1.1 Europe Android Market by Country
7.2.1.2 Europe iOS Market by Country
7.2.2 Europe Mobile VoIP Market by Model
7.2.2.1 Europe Premium Market by Country
7.2.2.2 Europe Enterprise Market by Country
7.2.3 Europe Mobile VoIP Market by Application
7.2.3.1 Europe Video Sharing Market by Country
7.2.3.2 Europe Screen Sharing Market by Country
7.2.3.3 Europe File Sharing Market by Country
7.2.3.4 Europe Others Market by Country
7.2.4 Europe Mobile VoIP Market by Country
7.2.4.1 Germany Mobile VoIP Market
7.2.4.1.1 Germany Mobile VoIP Market by Operating System
7.2.4.1.2 Germany Mobile VoIP Market by Model
7.2.4.1.3 Germany Mobile VoIP Market by Application
7.2.4.2 UK Mobile VoIP Market
7.2.4.2.1 UK Mobile VoIP Market by Operating System
7.2.4.2.2 UK Mobile VoIP Market by Model
7.2.4.2.3 UK Mobile VoIP Market by Application
7.2.4.3 France Mobile VoIP Market
7.2.4.3.1 France Mobile VoIP Market by Operating System
7.2.4.3.2 France Mobile VoIP Market by Model
7.2.4.3.3 France Mobile VoIP Market by Application
7.2.4.4 Russia Mobile VoIP Market
7.2.4.4.1 Russia Mobile VoIP Market by Operating System
7.2.4.4.2 Russia Mobile VoIP Market by Model
7.2.4.4.3 Russia Mobile VoIP Market by Application
7.2.4.5 Spain Mobile VoIP Market
7.2.4.5.1 Spain Mobile VoIP Market by Operating System
7.2.4.5.2 Spain Mobile VoIP Market by Model
7.2.4.5.3 Spain Mobile VoIP Market by Application
7.2.4.6 Italy Mobile VoIP Market
7.2.4.6.1 Italy Mobile VoIP Market by Operating System
7.2.4.6.2 Italy Mobile VoIP Market by Model
7.2.4.6.3 Italy Mobile VoIP Market by Application
7.2.4.7 Rest of Europe Mobile VoIP Market
7.2.4.7.1 Rest of Europe Mobile VoIP Market by Operating System
7.2.4.7.2 Rest of Europe Mobile VoIP Market by Model
7.2.4.7.3 Rest of Europe Mobile VoIP Market by Application
7.3 Asia Pacific Mobile VoIP Market
7.3.1 Asia Pacific Mobile VoIP Market by Operating System
7.3.1.1 Asia Pacific Android Market by Country
7.3.1.2 Asia Pacific iOS Market by Country
7.3.2 Asia Pacific Mobile VoIP Market by Model
7.3.2.1 Asia Pacific Premium Market by Country
7.3.2.2 Asia Pacific Enterprise Market by Country
7.3.3 Asia Pacific Mobile VoIP Market by Application
7.3.3.1 Asia Pacific Video Sharing Market by Country
7.3.3.2 Asia Pacific Screen Sharing Market by Country
7.3.3.3 Asia Pacific File Sharing Market by Country
7.3.3.4 Asia Pacific Others Market by Country
7.3.4 Asia Pacific Mobile VoIP Market by Country
7.3.4.1 China Mobile VoIP Market
7.3.4.1.1 China Mobile VoIP Market by Operating System
7.3.4.1.2 China Mobile VoIP Market by Model
7.3.4.1.3 China Mobile VoIP Market by Application
7.3.4.2 Japan Mobile VoIP Market
7.3.4.2.1 Japan Mobile VoIP Market by Operating System
7.3.4.2.2 Japan Mobile VoIP Market by Model
7.3.4.2.3 Japan Mobile VoIP Market by Application
7.3.4.3 India Mobile VoIP Market
7.3.4.3.1 India Mobile VoIP Market by Operating System
7.3.4.3.2 India Mobile VoIP Market by Model
7.3.4.3.3 India Mobile VoIP Market by Application
7.3.4.4 South Korea Mobile VoIP Market
7.3.4.4.1 South Korea Mobile VoIP Market by Operating System
7.3.4.4.2 South Korea Mobile VoIP Market by Model
7.3.4.4.3 South Korea Mobile VoIP Market by Application
7.3.4.5 Singapore Mobile VoIP Market
7.3.4.5.1 Singapore Mobile VoIP Market by Operating System
7.3.4.5.2 Singapore Mobile VoIP Market by Model
7.3.4.5.3 Singapore Mobile VoIP Market by Application
7.3.4.6 Malaysia Mobile VoIP Market
7.3.4.6.1 Malaysia Mobile VoIP Market by Operating System
7.3.4.6.2 Malaysia Mobile VoIP Market by Model
7.3.4.6.3 Malaysia Mobile VoIP Market by Application
7.3.4.7 Rest of Asia Pacific Mobile VoIP Market
7.3.4.7.1 Rest of Asia Pacific Mobile VoIP Market by Operating System
7.3.4.7.2 Rest of Asia Pacific Mobile VoIP Market by Model
7.3.4.7.3 Rest of Asia Pacific Mobile VoIP Market by Application
7.4 LAMEA Mobile VoIP Market
7.4.1 LAMEA Mobile VoIP Market by Operating System
7.4.1.1 LAMEA Android Market by Country
7.4.1.2 LAMEA iOS Market by Country
7.4.2 LAMEA Mobile VoIP Market by Model
7.4.2.1 LAMEA Premium Market by Country
7.4.2.2 LAMEA Enterprise Market by Country
7.4.3 LAMEA Mobile VoIP Market by Application
7.4.3.1 LAMEA Video Sharing Market by Country
7.4.3.2 LAMEA Screen Sharing Market by Country
7.4.3.3 LAMEA File Sharing Market by Country
7.4.3.4 LAMEA Others Market by Country
7.4.4 LAMEA Mobile VoIP Market by Country
7.4.4.1 Brazil Mobile VoIP Market
7.4.4.1.1 Brazil Mobile VoIP Market by Operating System
7.4.4.1.2 Brazil Mobile VoIP Market by Model
7.4.4.1.3 Brazil Mobile VoIP Market by Application
7.4.4.2 Argentina Mobile VoIP Market
7.4.4.2.1 Argentina Mobile VoIP Market by Operating System
7.4.4.2.2 Argentina Mobile VoIP Market by Model
7.4.4.2.3 Argentina Mobile VoIP Market by Application
7.4.4.3 UAE Mobile VoIP Market
7.4.4.3.1 UAE Mobile VoIP Market by Operating System
7.4.4.3.2 UAE Mobile VoIP Market by Model
7.4.4.3.3 UAE Mobile VoIP Market by Application
7.4.4.4 Saudi Arabia Mobile VoIP Market
7.4.4.4.1 Saudi Arabia Mobile VoIP Market by Operating System
7.4.4.4.2 Saudi Arabia Mobile VoIP Market by Model
7.4.4.4.3 Saudi Arabia Mobile VoIP Market by Application
7.4.4.5 South Africa Mobile VoIP Market
7.4.4.5.1 South Africa Mobile VoIP Market by Operating System
7.4.4.5.2 South Africa Mobile VoIP Market by Model
7.4.4.5.3 South Africa Mobile VoIP Market by Application
7.4.4.6 Nigeria Mobile VoIP Market
7.4.4.6.1 Nigeria Mobile VoIP Market by Operating System
7.4.4.6.2 Nigeria Mobile VoIP Market by Model
7.4.4.6.3 Nigeria Mobile VoIP Market by Application
7.4.4.7 Rest of LAMEA Mobile VoIP Market
7.4.4.7.1 Rest of LAMEA Mobile VoIP Market by Operating System
7.4.4.7.2 Rest of LAMEA Mobile VoIP Market by Model
7.4.4.7.3 Rest of LAMEA Mobile VoIP Market by Application
Chapter 8. Company Profiles
8.1 Cisco Systems, Inc.
8.1.1 Company Overview
8.1.2 Financial Analysis
8.1.3 Regional Analysis
8.1.4 Research & Development Expense
8.1.5 Recent strategies and developments:
8.1.5.1 Acquisition and Mergers:
8.1.6 SWOT Analysis
8.2 Microsoft Corporation
8.2.1 Company Overview
8.2.2 Financial Analysis
8.2.3 Segmental and Regional Analysis
8.2.4 Research & Development Expenses
8.2.5 Recent strategies and developments:
8.2.5.1 Partnerships, Collaborations, and Agreements:
8.2.6 SWOT Analysis
8.3 Rakuten Group, Inc
8.3.1 Company Overview
8.3.2 Financial Analysis
8.3.3 Segmental and Regional Analysis
8.3.4 Recent strategies and developments:
8.3.4.1 Acquisition and Mergers:
8.4 Meta Platforms, Inc.
8.4.1 Company Overview
8.4.2 Financial Analysis
8.4.3 Segmental and Regional Analysis
8.4.4 Research & Development Expenses
8.5 Zoom Video Communications, Inc.
8.5.1 Company Overview
8.5.2 Financial Analysis
8.5.3 Regional Analysis
8.5.4 Research & Development Expenses
8.6 8x8, Inc.
8.6.1 Company Overview
8.6.2 Financial Analysis
8.6.3 Regional Analysis
8.6.4 Research & Development Expenses
8.6.5 Recent strategies and developments:
8.6.5.1 Acquisition and Mergers:
8.7 Citrix Systems, Inc. (Cloud Software Group, Inc.)
8.7.1 Company Overview
8.7.2 Financial Analysis
8.7.3 Regional Analysis
8.7.4 Research & Development Expense
8.8 Ribbon Communications, Inc.
8.8.1 Company Overview
8.8.2 Recent strategies and developments:
8.8.2.1 Partnerships, Collaborations, and Agreements:
8.8.2.2 Acquisition and Mergers:
8.9 Mitel Networks Corporation
8.9.1 Company Overview
8.9.2 Recent strategies and developments:
8.9.2.1 Partnerships, Collaborations, and Agreements:
8.10. 3CX Phone System
8.10.1 Company Overview
Companies Mentioned
- Cisco Systems, Inc.
- Microsoft Corporation
- Rakuten group, Inc.
- Meta Platforms, Inc.
- Zoom Video Communications, Inc.
- 8x8, Inc.
- Citrix Systems, Inc. (Cloud Software Group, Inc.)
- Ribbon Communications, Inc.
- 3CX Phone System
- Mitel Networks Corporation
Methodology
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Table Information
| Report Attribute | Details |
|---|---|
| No. of Pages | 188 |
| Published | January 2023 |
| Forecast Period | 2021 - 2028 |
| Estimated Market Value ( USD | $ 48390.3 Million |
| Forecasted Market Value ( USD | $ 165327.3 Million |
| Compound Annual Growth Rate | 19.5% |
| Regions Covered | Global |
| No. of Companies Mentioned | 10 |
