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Business Process Outsourcing (BPO) Global Market Insights 2024, Analysis and Forecast to 2029, by Market Participants, Regions, Technology

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    Report

  • 114 Pages
  • April 2024
  • Region: Global
  • Prof Research
  • ID: 5770975

Quick Summary:

Amid rapidly evolving business landscapes, the Business Process Outsourcing (BPO) industry remains a critical solution to growing efficiencies and competencies. Our comprehensive report provides extensive insights into the dynamic BPO global market, setting the stage for informed decision-making and strategic planning.

In this report, you'll gain substantial understanding of the BPO industry's major regional markets including North America, South America, Asia & Pacific, Europe, and MEA. Key countries featured are the United States, China, Japan, India, Korea, ASEAN, Germany, France, UK, Italy, Spain, CIS, and Brazil. Furthermore, we've analysed the presence and performance of globally recognised BPO players and emerging competitors to supply a holistic view of the industry. Each company's profile presents vital information including business data, SWOT analysis, revenue, gross margin and market share, arming you with the insight to leverage market potential to your advantage. Companies featured include top players like Cognizant, Genpact, IBM, TCS and HP among others.

This report describes the global market size of Business Process Outsourcing (BPO) from 2019 to 2023 and its CAGR from 2019 to 2023, and also forecasts its market size to the end of 2029 and its CAGR from 2024 to 2029.

For the geography segment; regional supply, demand, major players, and price is presented from 2019 to 2029.

This report covers the following regions:

  • North America
  • South America
  • Asia & Pacific
  • Europe
  • MEA
The key countries for each region are also included, such as the United States, China, Japan, India, Korea, ASEAN, Germany, France, UK, Italy, Spain, CIS, and Brazil etc.

For the competitor segment, the report includes global key players of Business Process Outsourcing (BPO) as well as some smaller players.

The information for each competitor includes:

  • Company Profile
  • Business Information
  • SWOT Analysis
  • Revenue, Gross Margin and Market Share

Companies Covered:

  • Cognizant
  • Genpact
  • IBM
  • TCS
  • HP
  • Tech Mahindra
  • Capgemini
  • Wipro
  • EXL
  • NTT DATA(Dell)
  • WNS Global
  • Minacs
Base Year: 2024
Historical Data: from 2019 to 2023
Forecast Data: from 2024 to 2029


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Table of Contents

Chapter 1 Executive SummaryChapter 2 Abbreviation and Acronyms
Chapter 3 Preface
3.1 Research Scope
3.2 Research Sources
3.2.1 Data Sources
3.2.2 Assumptions
3.3 Research Method
Chapter Four Market Landscape
4.1 Market Overview
4.2 Classification/Types
4.3 Application/End Users
Chapter 5 Market Trend Analysis
5.1 Introduction
5.2 Drivers
5.3 Restraints
5.4 Opportunities
5.5 Threats
5.6 COVID-19 Impact
Chapter 6 Industry Chain Analysis
6.1 Upstream/Suppliers Analysis
6.2 Business Process Outsourcing (Bpo) Analysis
6.2.1 Technology Analysis
6.2.2 Cost Analysis
6.2.3 Market Channel Analysis
6.3 Downstream Buyers/End Users
Chapter 7 Latest Market Dynamics
7.1 Latest News
7.2 Merger and Acquisition
7.3 Planned/Future Project
7.4 Policy Dynamics
Chapter 8 Historical and Forecast Business Process Outsourcing (Bpo) Market in North America (2019-2029)
8.1 Business Process Outsourcing (Bpo) Market Size
8.2 Business Process Outsourcing (Bpo) Market by End Use
8.3 Competition by Players/Suppliers
8.4 Business Process Outsourcing (Bpo) Market Size by Type
8.5 Key Countries Analysis
8.5.1 United States
8.5.2 Canada
8.5.3 Mexico
Chapter 9 Historical and Forecast Business Process Outsourcing (Bpo) Market in South America (2019-2029)
9.1 Business Process Outsourcing (Bpo) Market Size
9.2 Business Process Outsourcing (Bpo) Market by End Use
9.3 Competition by Players/Suppliers
9.4 Business Process Outsourcing (Bpo) Market Size by Type
9.5 Key Countries Analysis
9.5.1 Brazil
9.5.2 Argentina
9.5.3 Chile
9.5.4 Peru
Chapter 10 Historical and Forecast Business Process Outsourcing (Bpo) Market in Asia & Pacific (2019-2029)
10.1 Business Process Outsourcing (Bpo) Market Size
10.2 Business Process Outsourcing (Bpo) Market by End Use
10.3 Competition by Players/Suppliers
10.4 Business Process Outsourcing (Bpo) Market Size by Type
10.5 Key Countries Analysis
10.5.1 China
10.5.2 India
10.5.3 Japan
10.5.4 South Korea
10.5.5 Southeast Asia
10.5.6 Australia
Chapter 11 Historical and Forecast Business Process Outsourcing (Bpo) Market in Europe (2019-2029)
11.1 Business Process Outsourcing (Bpo) Market Size
11.2 Business Process Outsourcing (Bpo) Market by End Use
11.3 Competition by Players/Suppliers
11.4 Business Process Outsourcing (Bpo) Market Size by Type
11.5 Key Countries Analysis
11.5.1 Germany
11.5.2 France
11.5.3 United Kingdom
11.5.4 Italy
11.5.5 Spain
11.5.6 Belgium
11.5.7 Netherlands
11.5.8 Austria
11.5.9 Poland
11.5.10 Russia
Chapter 12 Historical and Forecast Business Process Outsourcing (Bpo) Market in MEA (2019-2029)
12.1 Business Process Outsourcing (Bpo) Market Size
12.2 Business Process Outsourcing (Bpo) Market by End Use
12.3 Competition by Players/Suppliers
12.4 Business Process Outsourcing (Bpo) Market Size by Type
12.5 Key Countries Analysis
12.5.1 Egypt
12.5.2 Israel
12.5.3 South Africa
12.5.4 Gulf Cooperation Council Countries
12.5.5 Turkey
Chapter 13 Summary For Global Business Process Outsourcing (Bpo) Market (2019-2024)
13.1 Business Process Outsourcing (Bpo) Market Size
13.2 Business Process Outsourcing (Bpo) Market by End Use
13.3 Competition by Players/Suppliers
13.4 Business Process Outsourcing (Bpo) Market Size by Type
Chapter 14 Global Business Process Outsourcing (Bpo) Market Forecast (2024-2029)
14.1 Business Process Outsourcing (Bpo) Market Size Forecast
14.2 Business Process Outsourcing (Bpo) Application Forecast
14.3 Competition by Players/Suppliers
14.4 Business Process Outsourcing (Bpo) Type Forecast
Chapter 15 Analysis of Global Key Vendors
15.1 Cognizant
15.1.1 Company Profile
15.1.2 Main Business and Business Process Outsourcing (BPO) Information
15.1.3 SWOT Analysis of Cognizant
215.1.4 Cognizant Business Process Outsourcing (BPO) Revenue, Gross Margin and Market Share (2019-2024)
15.2 Genpact
15.2.1 Company Profile
15.2.2 Main Business and Business Process Outsourcing (BPO) Information
15.2.3 SWOT Analysis of Genpact
215.2.4 Genpact Business Process Outsourcing (BPO) Revenue, Gross Margin and Market Share (2019-2024)
15.3 IBM
15.3.1 Company Profile
15.3.2 Main Business and Business Process Outsourcing (BPO) Information
15.3.3 SWOT Analysis of IBM
215.3.4 IBM Business Process Outsourcing (BPO) Revenue, Gross Margin and Market Share (2019-2024)
15.4 TCS
15.4.1 Company Profile
15.4.2 Main Business and Business Process Outsourcing (BPO) Information
15.4.3 SWOT Analysis of TCS
215.4.4 TCS Business Process Outsourcing (BPO) Revenue, Gross Margin and Market Share (2019-2024)
15.5 HP
15.5.1 Company Profile
15.5.2 Main Business and Business Process Outsourcing (BPO) Information
15.5.3 SWOT Analysis of HP
215.5.4 HP Business Process Outsourcing (BPO) Revenue, Gross Margin and Market Share (2019-2024)
15.6 Tech Mahindra
15.6.1 Company Profile
15.6.2 Main Business and Business Process Outsourcing (BPO) Information
15.6.3 SWOT Analysis of Tech Mahindra
215.6.4 Tech Mahindra Business Process Outsourcing (BPO) Revenue, Gross Margin and Market Share (2019-2024)
15.7 Capgemini
15.7.1 Company Profile
15.7.2 Main Business and Business Process Outsourcing (BPO) Information
15.7.3 SWOT Analysis of Capgemini
215.7.4 Capgemini Business Process Outsourcing (BPO) Revenue, Gross Margin and Market Share (2019-2024)
15.8 Wipro
15.8.1 Company Profile
15.8.2 Main Business and Business Process Outsourcing (BPO) Information
15.8.3 SWOT Analysis of Wipro
215.8.4 Wipro Business Process Outsourcing (BPO) Revenue, Gross Margin and Market Share (2019-2024)
15.9 EXL
15.9.1 Company Profile
15.9.2 Main Business and Business Process Outsourcing (BPO) Information
15.9.3 SWOT Analysis of EXL
215.9.4 EXL Business Process Outsourcing (BPO) Revenue, Gross Margin and Market Share (2019-2024)
15.10 NTT DATA(Dell)
15.10.1 Company Profile
15.10.2 Main Business and Business Process Outsourcing (BPO) Information
15.10.3 SWOT Analysis of NTT DATA(Dell)
215.10.4 NTT DATA(Dell) Business Process Outsourcing (BPO) Revenue, Gross Margin and Market Share (2019-2024)
15.11 WNS Global
15.11.1 Company Profile
15.11.2 Main Business and Business Process Outsourcing (BPO) Information
15.11.3 SWOT Analysis of WNS Global
215.11.4 WNS Global Business Process Outsourcing (BPO) Revenue, Gross Margin and Market Share (2019-2024)
15.12 Minacs
15.12.1 Company Profile
15.12.2 Main Business and Business Process Outsourcing (BPO) Information
15.12.3 SWOT Analysis of Minacs
215.12.4 Minacs Business Process Outsourcing (BPO) Revenue, Gross Margin and Market Share (2019-2024)
Tables and Figures
Table Abbreviation and Acronyms
Table Research Scope of Business Process Outsourcing (Bpo) Report
Table Data Sources of Business Process Outsourcing (Bpo) Report
Table Major Assumptions of Business Process Outsourcing (Bpo) Report
Figure Market Size Estimated Method
Figure Major Forecasting Factors
Figure Business Process Outsourcing (Bpo) Picture
Table Business Process Outsourcing (Bpo) Classification
Table Business Process Outsourcing (Bpo) Applications
Table Drivers of Business Process Outsourcing (Bpo) Market
Table Restraints of Business Process Outsourcing (Bpo) Market
Table Opportunities of Business Process Outsourcing (Bpo) Market
Table Threats of Business Process Outsourcing (Bpo) Market
Table COVID-19 Impact For Business Process Outsourcing (Bpo) Market
Table Raw Materials Suppliers
Table Different Production Methods of Business Process Outsourcing (Bpo)
Table Cost Structure Analysis of Business Process Outsourcing (Bpo)
Table Key End Users
Table Latest News of Business Process Outsourcing (Bpo) Market
Table Merger and Acquisition
Table Planned/Future Project of Business Process Outsourcing (Bpo) Market
Table Policy of Business Process Outsourcing (Bpo) Market
Table 2019-2029 North America Business Process Outsourcing (Bpo) Market Size
Figure 2019-2029 North America Business Process Outsourcing (Bpo) Market Size and CAGR
Table 2019-2029 North America Business Process Outsourcing (Bpo) Market Size by Application
Table 2019-2024 North America Business Process Outsourcing (Bpo) Key Players Revenue
Table 2019-2024 North America Business Process Outsourcing (Bpo) Key Players Market Share
Table 2019-2029 North America Business Process Outsourcing (Bpo) Market Size by Type
Table 2019-2029 United States Business Process Outsourcing (Bpo) Market Size
Table 2019-2029 Canada Business Process Outsourcing (Bpo) Market Size
Table 2019-2029 Mexico Business Process Outsourcing (Bpo) Market Size
Table 2019-2029 South America Business Process Outsourcing (Bpo) Market Size
Figure 2019-2029 South America Business Process Outsourcing (Bpo) Market Size and CAGR
Table 2019-2029 South America Business Process Outsourcing (Bpo) Market Size by Application
Table 2019-2024 South America Business Process Outsourcing (Bpo) Key Players Revenue
Table 2019-2024 South America Business Process Outsourcing (Bpo) Key Players Market Share
Table 2019-2029 South America Business Process Outsourcing (Bpo) Market Size by Type
Table 2019-2029 Brazil Business Process Outsourcing (Bpo) Market Size
Table 2019-2029 Argentina Business Process Outsourcing (Bpo) Market Size
Table 2019-2029 Chile Business Process Outsourcing (Bpo) Market Size
Table 2019-2029 Peru Business Process Outsourcing (Bpo) Market Size
Table 2019-2029 Asia & Pacific Business Process Outsourcing (Bpo) Market Size
Figure 2019-2029 Asia & Pacific Business Process Outsourcing (Bpo) Market Size and CAGR
Table 2019-2029 Asia & Pacific Business Process Outsourcing (Bpo) Market Size by Application
Table 2019-2024 Asia & Pacific Business Process Outsourcing (Bpo) Key Players Revenue
Table 2019-2024 Asia & Pacific Business Process Outsourcing (Bpo) Key Players Market Share
Table 2019-2029 Asia & Pacific Business Process Outsourcing (Bpo) Market Size by Type
Table 2019-2029 China Business Process Outsourcing (Bpo) Market Size
Table 2019-2029 India Business Process Outsourcing (Bpo) Market Size
Table 2019-2029 Japan Business Process Outsourcing (Bpo) Market Size
Table 2019-2029 South Korea Business Process Outsourcing (Bpo) Market Size
Table 2019-2029 Southeast Asia Business Process Outsourcing (Bpo) Market Size
Table 2019-2029 Australia Business Process Outsourcing (Bpo) Market Size
Table 2019-2029 Europe Business Process Outsourcing (Bpo) Market Size
Figure 2019-2029 Europe Business Process Outsourcing (Bpo) Market Size and CAGR
Table 2019-2029 Europe Business Process Outsourcing (Bpo) Market Size by Application
Table 2019-2024 Europe Business Process Outsourcing (Bpo) Key Players Revenue
Table 2019-2024 Europe Business Process Outsourcing (Bpo) Key Players Market Share
Table 2019-2029 Europe Business Process Outsourcing (Bpo) Market Size by Type
Table 2019-2029 Germany Business Process Outsourcing (Bpo) Market Size
Table 2019-2029 France Business Process Outsourcing (Bpo) Market Size
Table 2019-2029 United Kingdom Business Process Outsourcing (Bpo) Market Size
Table 2019-2029 Italy Business Process Outsourcing (Bpo) Market Size
Table 2019-2029 Spain Business Process Outsourcing (Bpo) Market Size
Table 2019-2029 Belgium Business Process Outsourcing (Bpo) Market Size
Table 2019-2029 Netherlands Business Process Outsourcing (Bpo) Market Size
Table 2019-2029 Austria Business Process Outsourcing (Bpo) Market Size
Table 2019-2029 Poland Business Process Outsourcing (Bpo) Market Size
Table 2019-2029 Russia Business Process Outsourcing (Bpo) Market Size
Table 2019-2029 MEA Business Process Outsourcing (Bpo) Market Size
Figure 2019-2029 MEA Business Process Outsourcing (Bpo) Market Size and CAGR
Table 2019-2029 MEA Business Process Outsourcing (Bpo) Market Size by Application
Table 2019-2024 MEA Business Process Outsourcing (Bpo) Key Players Revenue
Table 2019-2024 MEA Business Process Outsourcing (Bpo) Key Players Market Share
Table 2019-2029 MEA Business Process Outsourcing (Bpo) Market Size by Type
Table 2019-2029 Egypt Business Process Outsourcing (Bpo) Market Size
Table 2019-2029 Israel Business Process Outsourcing (Bpo) Market Size
Table 2019-2029 South Africa Business Process Outsourcing (Bpo) Market Size
Table 2019-2029 Gulf Cooperation Council Countries Business Process Outsourcing (Bpo) Market Size
Table 2019-2029 Turkey Business Process Outsourcing (Bpo) Market Size
Table 2019-2024 Global Business Process Outsourcing (Bpo) Market Size by Region
Table 2019-2024 Global Business Process Outsourcing (Bpo) Market Size Share by Region
Table 2019-2024 Global Business Process Outsourcing (Bpo) Market Size by Application
Table 2019-2024 Global Business Process Outsourcing (Bpo) Market Share by Application
Table 2019-2024 Global Business Process Outsourcing (Bpo) Key Vendors Revenue
Figure 2019-2024 Global Business Process Outsourcing (Bpo) Market Size and Growth Rate
Table 2019-2024 Global Business Process Outsourcing (Bpo) Key Vendors Market Share
Table 2019-2024 Global Business Process Outsourcing (Bpo) Market Size by Type
Table 2019-2024 Global Business Process Outsourcing (Bpo) Market Share by Type
Table 2024-2029 Global Business Process Outsourcing (Bpo) Market Size by Region
Table 2024-2029 Global Business Process Outsourcing (Bpo) Market Size Share by Region
Table 2024-2029 Global Business Process Outsourcing (Bpo) Market Size by Application
Table 2024-2029 Global Business Process Outsourcing (Bpo) Market Share by Application
Table 2024-2029 Global Business Process Outsourcing (Bpo) Key Vendors Revenue
Figure 2024-2029 Global Business Process Outsourcing (Bpo) Market Size and Growth Rate
Table 2024-2029 Global Business Process Outsourcing (Bpo) Key Vendors Market Share
Table 2024-2029 Global Business Process Outsourcing (Bpo) Market Size by Type
Table 2024-2029 Business Process Outsourcing (Bpo) Global Market Share by Type

Companies Mentioned

  • Cognizant
  • Genpact
  • IBM
  • TCS
  • HP
  • Tech Mahindra
  • Capgemini
  • Wipro
  • EXL
  • NTT DATA(Dell)
  • WNS Global
  • Minacs
  • Infosys
  • Mu Sigma
  • Aegis

Methodology

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