This study looks at who and how often faculty use Zoom, Teams, and WebEx. Google Meet and other communications technologies. The study is designed to help answer questions such as: how much interaction between faculty members now takes place online rather than in person? How important is the use of communications technologies in the classroom post pandemic? How often are such technologies, and which ones, used in interfacing with students in critical non-classroom settings such as meeting with faculty during office hours or career or college advisory functions? The report gives specific data on the incidence and frequency of monthly use for each program and enables readers to track the type of faculty who are using each program. Discover the age, academic field, and type of educational institution of the most likely WebEx user in higher education vs. the same data for Zoom, Teams or Google Meet.
Just a few of this 115-page reports many findings are:
- 52.1% of faculty sampled report having used Microsoft Teams.
- Asian-origin faculty have much lower rates of out-of-class interaction with students vis a-vis videoconferencing than do Black, White or Latino faculty with their students.
- Among respondents earning more than $150,000 per year, 64.76% reported much more use of videoconferencing than pre-pandemic, while among those earning less than $50,000 per year, only 40.63% reported much more use.
Data in the report is broken out by a broad range of personal and institutional variables including age, gender, work title, academic field, personal income level, type of higher education institution, and other useful variables.
Table of Contents
THE QUESTIONNAIRE
- Characteristics of the sample
INSTITUTIONAL AFFILIATIONS OF THE SURVEY PARTICIPANTS
SUMMARY OF MAIN FINDINGS
- Use of Zoom
- Use of Microsoft Teams
- Use of Google Meet
- Use of WebEx
- Use of Other Conferencing Applications Not Previously Covered
- Number of Time Zoom Used in the Past Month
- Number of Times Microsoft Teams Used in the Past Month
- Number of Times Google Meet Used in the Past Month
- Number of Times WebEx Used in the Past Month
- Percentage of Interaction with Scholars from Institutions Other than One’s Own that are Conducted vis Videoconferencing Instead of In-Person
- Percentage of Class Interactions Between Instructors and Students that Are Conducted through Videoconferencing Rather than In-Person
- Level of Current Use of Videoconferencing Applications Currently Vs. Prior to the COVID Pandemic
List of Tables
Table 1.1.1 Do you use any of the following applications in your professional life? Zoom
Table 1.1.2 Do you use any of the following applications in your professional life? Zoom Broken out by enrollment
Table 1.1.3 Do you use any of the following applications in your professional life? Zoom Broken out by Carnegie Class or type of college
Table 1.1.4 Do you use any of the following applications in your professional life? Zoom Broken out by public or private college
Table 1.1.5 Do you use any of the following applications in your professional life? Zoom Broken out by age of respondent
Table 1.1.6 Do you use any of the following applications in your professional life? Zoom Broken out by political views
Table 1.1.7 Do you use any of the following applications in your professional life? Zoom Broken out by annual personal income
Table 1.1.8 Do you use any of the following applications in your professional life? Zoom Broken out by tenure status
Table 1.1.9 Do you use any of the following applications in your professional life? Zoom Broken out by gender of respondent
Table 1.1.10 Do you use any of the following applications in your professional life? Zoom Broken out by sexual orientation
Table 1.1.11 Do you use any of the following applications in your professional life? Zoom Broken out by race or ethnicity
Table 1.1.12 Do you use any of the following applications in your professional life? Zoom Broken out by academic field
Table 1.1.13 Do you use any of the following applications in your professional life? Zoom Broken out by years of service
Table 1.2.1 Do you use any of the following applications in your professional life? Microsoft Teams
Table 1.2.2 Do you use any of the following applications in your professional life? Teams Broken out by enrollment
Table 1.2.3 Do you use any of the following applications in your professional life? Teams Broken out by Carnegie Class or type of college
Table 1.2.4 Do you use any of the following applications in your professional life? Teams Broken out by public or private college
Table 1.2.5 Do you use any of the following applications in your professional life? Teams Broken out by age of respondent
Table 1.2.6 Do you use any of the following applications in your professional life? Teams Broken out by political views
Table 1.2.7 Do you use any of the following applications in your professional life? Teams Broken out by annual personal income
Table 1.2.8 Do you use any of the following applications in your professional life? Teams Broken out by tenure status
Table 1.2.9 Do you use any of the following applications in your professional life? Teams Broken out by gender of respondent
Table 1.2.10 Do you use any of the following applications in your professional life? Teams Broken out by sexual orientation
Table 1.2.11 Do you use any of the following applications in your professional life? Teams Broken out by race or ethnicity
Table 1.2.12 Do you use any of the following applications in your professional life? Teams Broken out by academic field
Table 1.2.13 Do you use any of the following applications in your professional life? Teams Broken out by years of service
Table 1.3.1 Do you use any of the following applications in your professional life? Google Meet
Table 1.3.2 Do you use any of the following applications in your professional life? Google Meet Broken out by enrollment
Table 1.3.3 Do you use any of the following applications in your professional life? Google Meet Broken out by Carnegie Class or type of college
Table 1.3.4 Do you use any of the following applications in your professional life? Google Meet Broken out by public or private college
Table 1.3.5 Do you use any of the following applications in your professional life? Google Meet Broken out by age of respondent
Table 1.3.6 Do you use any of the following applications in your professional life? Google Meet Broken out by political views
Table 1.3.7 Do you use any of the following applications in your professional life? Google Meet Broken out by annual personal income
Table 1.3.8 Do you use any of the following applications in your professional life? Google Meet Broken out by tenure status
Table 1.3.9 Do you use any of the following applications in your professional life? Google Meet Broken out by gender of respondent
Table 1.3.10 Do you use any of the following applications in your professional life? Google Meet Broken out by sexual orientation
Table 1.3.11 Do you use any of the following applications in your professional life? Google Meet Broken out by race or ethnicity
Table 1.3.12 Do you use any of the following applications in your professional life? Google Meet Broken out by academic field
Table 1.3.13 Do you use any of the following applications in your professional life? Google Meet Broken out by years of service
Table 1.4.1 Do you use any of the following applications in your professional life? WebEx
Table 1.4.2 Do you use any of the following applications in your professional life? WebEx Broken out by enrollment
Table 1.4.3 Do you use any of the following applications in your professional life? WebEx Broken out by Carnegie Class or type of college
Table 1.4.4 Do you use any of the following applications in your professional life? WebEx Broken out by public or private college
Table 1.4.5 Do you use any of the following applications in your professional life? WebEx Broken out by age of respondent
Table 1.4.6 Do you use any of the following applications in your professional life? WebEx Broken out by political views
Table 1.4.7 Do you use any of the following applications in your professional life? WebEx Broken out by annual personal income
Table 1.4.8 Do you use any of the following applications in your professional life? WebEx Broken out by tenure status
Table 1.4.9 Do you use any of the following applications in your professional life? WebEx Broken out by gender of respondent
Table 1.4.10 Do you use any of the following applications in your professional life? WebEx Broken out by sexual orientation
Table 1.4.11 Do you use any of the following applications in your professional life? WebEx Broken out by race or ethnicity
Table 1.4.12 Do you use any of the following applications in your professional life? WebEx Broken out by academic field
Table 1.4.13 Do you use any of the following applications in your professional life? WebEx Broken out by years of service
Table 1.5.1 Do you use any of the following applications in your professional life? Other conferencing application (please specify)
Table 1.5.2 Do you use any of the following applications in your professional life? Other conferencing application (please specify) Broken out by enrollment
Table 1.5.3 Do you use any of the following applications in your professional life? Other conferencing application (please specify) Broken out by Carnegie Class or type of college
Table 1.5.4 Do you use any of the following applications in your professional life? Other conferencing application (please specify) Broken out by public or private college
Table 1.5.5 Do you use any of the following applications in your professional life? Other conferencing application (please specify) Broken out by age of respondent
Table 1.5.6 Do you use any of the following applications in your professional life? Other conferencing application (please specify) Broken out by political views
Table 1.5.7 Do you use any of the following applications in your professional life? Other conferencing application (please specify) Broken out by annual personal income
Table 1.5.8 Do you use any of the following applications in your professional life? Other conferencing application (please specify) Broken out by tenure status
Table 1.5.9 Do you use any of the following applications in your professional life? Other conferencing application (please specify) Broken out by gender of respondent
Table 1.5.10 Do you use any of the following applications in your professional life? Other conferencing application (please specify) Broken out by sexual orientation
Table 1.5.11 Do you use any of the following applications in your professional life? Other conferencing application (please specify) Broken out by race or ethnicity
Table 1.5.12 Do you use any of the following applications in your professional life? Other conferencing application (please specify) Broken out by academic field
Table 1.5.13 Do you use any of the following applications in your professional life? Other conferencing application (please specify) Broken out by years of service
Table 2 How many times in the past month have you used the following programs?
Table 2.1.1 How many times in the past month have you used the following programs? Zoom
Table 2.1.2 How many times in the past month have you used the following programs? Zoom Broken out by enrollment
Table 2.1.3 How many times in the past month have you used the following programs? Zoom Broken out by Carnegie Class or type of college
Table 2.1.4 How many times in the past month have you used the following programs? Zoom Broken out by public or private college
Table 2.1.5 How many times in the past month have you used the following programs? Zoom Broken out by age of respondent
Table 2.1.6 How many times in the past month have you used the following programs? Zoom Broken out by political views
Table 2.1.7 How many times in the past month have you used the following programs? Zoom Broken out by annual personal income
Table 2.1.8 How many times in the past month have you used the following programs? Zoom Broken out by tenure status
Table 2.1.9 How many times in the past month have you used the following programs? Zoom Broken out by gender of respondent
Table 2.1.10 How many times in the past month have you used the following programs? Zoom Broken out by sexual orientation
Table 2.1.11 How many times in the past month have you used the following programs? Zoom Broken out by race or ethnicity
Table 2.1.12 How many times in the past month have you used the following programs? Zoom Broken out by academic field
Table 2.1.13 How many times in the past month have you used the following programs? Zoom Broken out by years of service
Table 2.2.1 How many times in the past month have you used the following programs? Microsoft Teams
Table 2.2.2 How many times in the past month have you used the following programs? Microsoft Teams Broken out by enrollment
Table 2.2.3 How many times in the past month have you used the following programs? Microsoft Teams Broken out by Carnegie Class or type of college
Table 2.2.4 How many times in the past month have you used the following programs? Microsoft Teams Broken out by public or private college
Table 2.2.5 How many times in the past month have you used the following programs? Microsoft Teams Broken out by age of respondent
Table 2.2.6 How many times in the past month have you used the following programs? Microsoft Teams Broken out by political views
Table 2.2.7 How many times in the past month have you used the following programs? Microsoft Teams Broken out by annual personal income
Table 2.2.8 How many times in the past month have you used the following programs? Microsoft Teams Broken out by tenure status
Table 2.2.9 How many times in the past month have you used the following programs? Microsoft Teams Broken out by gender of respondent
Table 2.2.10 How many times in the past month have you used the following programs? Microsoft Teams Broken out by sexual orientation
Table 2.2.11 How many times in the past month have you used the following programs? Microsoft Teams Broken out by race or ethnicity
Table 2.2.12 How many times in the past month have you used the following programs? Microsoft Teams Broken out by academic field
Table 2.2.13 How many times in the past month have you used the following programs? Microsoft Teams Broken out by years of service
Table 2.3.1 How many times in the past month have you used the following programs? Google Meet
Table 2.3.2 How many times in the past month have you used the following programs? Google Meet Broken out by enrollment
Table 2.3.3 How many times in the past month have you used the following programs? Google Meet Broken out by Carnegie Class or type of college
Table 2.3.4 How many times in the past month have you used the following programs? Google Meet Broken out by public or private college
Table 2.3.5 How many times in the past month have you used the following programs? Google Meet Broken out by age of respondent
Table 2.3.6 How many times in the past month have you used the following programs? Google Meet Broken out by political views
Table 2.3.7 How many times in the past month have you used the following programs? Google Meet Broken out by annual personal income
Table 2.3.8 How many times in the past month have you used the following programs? Google Meet Broken out by tenure status
Table 2.3.9 How many times in the past month have you used the following programs? Google Meet Broken out by gender of respondent
Table 2.3.10 How many times in the past month have you used the following programs? Google Meet Broken out by sexual orientation
Table 2.3.11 How many times in the past month have you used the following programs? Google Meet Broken out by race or ethnicity
Table 2.3.12 How many times in the past month have you used the following programs? Google Meet Broken out by academic field
Table 2.3.13 How many times in the past month have you used the following programs? Google Meet Broken out by years of service
Table 2.4.1 How many times in the past month have you used the following programs? WebEx
Table 2.4.2 How many times in the past month have you used the following programs? WebEx Broken out by enrollment
Table 2.4.3 How many times in the past month have you used the following programs? WebEx Broken out by Carnegie Class or type of college
Table 2.4.4 How many times in the past month have you used the following programs? WebEx Broken out by public or private college
Table 2.4.5 How many times in the past month have you used the following programs? WebEx Broken out by age of respondent
Table 2.4.6 How many times in the past month have you used the following programs? WebEx Broken out by political views
Table 2.4.7 How many times in the past month have you used the following programs? WebEx Broken out by annual personal income
Table 2.4.8 How many times in the past month have you used the following programs? WebEx Broken out by tenure status
Table 2.4.9 How many times in the past month have you used the following programs? WebEx Broken out by gender of respondent
Table 2.4.10 How many times in the past month have you used the following programs? WebEx Broken out by sexual orientation
Table 2.4.11 How many times in the past month have you used the following programs? WebEx Broken out by race or ethnicity
Table 2.4.12 How many times in the past month have you used the following programs? WebEx Broken out by academic field
Table 2.4.13 How many times in the past month have you used the following programs? WebEx Broken out by years of service
Table 3.1 What percentage of your interactions with any visual component (in person or through conferencing) with fellow scholars from institutions other than your own are conducted via a videoconferencing application rather than in-person?
Table 3.2 What percentage of your interactions with any visual component (in person or through conferencing) with fellow scholars from institutions other than your own are conducted via a videoconferencing application rather than in-person? Broken out by enrollment
Table 3.3 What percentage of your interactions with any visual component (in person or through conferencing) with fellow scholars from institutions other than your own are conducted via a videoconferencing application rather than in-person? Broken out by Carnegie Class or type of college
Table 3.4 What percentage of your interactions with any visual component (in person or through conferencing) with fellow scholars from institutions other than your own are conducted via a videoconferencing application rather than in-person? Broken out by public or private college
Table 3.5 What percentage of your interactions with any visual component (in person or through conferencing) with fellow scholars from institutions other than your own are conducted via a videoconferencing application rather than in-person? Broken out by age of respondent
Table 3.6 What percentage of your interactions with any visual component (in person or through conferencing) with fellow scholars from institutions other than your own are conducted via a videoconferencing application rather than in-person? Broken out by political views
Table 3.7 What percentage of your interactions with any visual component (in person or through conferencing) with fellow scholars from institutions other than your own are conducted via a videoconferencing application rather than in-person? Broken out by annual personal income
Table 3.8 What percentage of your interactions with any visual component (in person or through conferencing) with fellow scholars from institutions other than your own are conducted via a videoconferencing application rather than in-person? Broken out by tenure status
Table 3.9 What percentage of your interactions with any visual component (in person or through conferencing) with fellow scholars from institutions other than your own are conducted via a videoconferencing application rather than in-person? Broken out by gender of respondent
Table 3.10 What percentage of your interactions with any visual component (in person or through conferencing) with fellow scholars from institutions other than your own are conducted via a videoconferencing application rather than in-person? Broken out by sexual orientation
Table 3.11 What percentage of your interactions with any visual component (in person or through conferencing) with fellow scholars from institutions other than your own are conducted via a videoconferencing application rather than in-person? Broken out by race or ethnicity
Table 3.12 What percentage of your interactions with any visual component (in person or through conferencing) with fellow scholars from institutions other than your own are conducted via a videoconferencing application rather than in-person? Broken out by academic field
Table 3.13 What percentage of your interactions with any visual component (in person or through conferencing) with fellow scholars from institutions other than your own are conducted via a videoconferencing application rather than in-person? Broken out by years of service
Table 4.1 What percentage of your out of class interactions with students are conducted via a videoconferencing application rather than in-person?
Table 4.2 What percentage of your out of class interactions with students are conducted via a videoconferencing application rather than in-person? Broken out by enrollment
Table 4.3 What percentage of your out of class interactions with students are conducted via a videoconferencing application rather than in-person? Broken out by Carnegie Class or type of college
Table 4.4 What percentage of your out of class interactions with students are conducted via a videoconferencing application rather than in-person? Broken out by public or private college
Table 4.5 What percentage of your out of class interactions with students are conducted via a videoconferencing application rather than in-person? Broken out by age of respondent
Table 4.6 What percentage of your out of class interactions with students are conducted via a videoconferencing application rather than in-person? Broken out by political views
Table 4.7 What percentage of your out of class interactions with students are conducted via a videoconferencing application rather than in-person? Broken out by annual personal income
Table 4.8 What percentage of your out of class interactions with students are conducted via a videoconferencing application rather than in-person? Broken out by tenure status
Table 4.9 What percentage of your out of class interactions with students are conducted via a videoconferencing application rather than in-person? Broken out by gender of respondent
Table 4.10 What percentage of your out of class interactions with students are conducted via a videoconferencing application rather than in-person? Broken out by sexual orientation
Table 4.11 What percentage of your out of class interactions with students are conducted via a videoconferencing application rather than in-person? Broken out by race or ethnicity
Table 4.12 What percentage of your out of class interactions with students are conducted via a videoconferencing application rather than in-person? Broken out by academic field
Table 4.13 What percentage of your out of class interactions with students are conducted via a videoconferencing application rather than in-person? Broken out by years of service
Table 5.1 Relative to the year prior to the pandemic, what is your organization’s level of use of videoconferencing applications?
Table 5.2 Relative to the year prior to the pandemic, what is your organization’s level of use of videoconferencing applications? Broken out by enrollment
Table 5.3 Relative to the year prior to the pandemic, what is your organization’s level of use of videoconferencing applications? Broken out by Carnegie Class or type of college
Table 5.4 Relative to the year prior to the pandemic, what is your organization’s level of use of videoconferencing applications? Broken out by public or private college
Table 5.5 Relative to the year prior to the pandemic, what is your organization’s level of use of videoconferencing applications? Broken out by age of respondent
Table 5.6 Relative to the year prior to the pandemic, what is your organization’s level of use of videoconferencing applications? Broken out by political views
Table 5.7 Relative to the year prior to the pandemic, what is your organization’s level of use of videoconferencing applications? Broken out by annual personal income
Table 5.8 Relative to the year prior to the pandemic, what is your organization’s level of use of videoconferencing applications? Broken out by tenure status
Table 5.9 Relative to the year prior to the pandemic, what is your organization’s level of use of videoconferencing applications? Broken out by gender of respondent
Table 5.10 Relative to the year prior to the pandemic, what is your organization’s level of use of videoconferencing applications? Broken out by sexual orientation
Table 5.11 Relative to the year prior to the pandemic, what is your organization’s level of use of videoconferencing applications? Broken out by race or ethnicity
Table 5.12 Relative to the year prior to the pandemic, what is your organization’s level of use of videoconferencing applications? Broken out by academic field
Table 5.13 Relative to the year prior to the pandemic, what is your organization’s level of use of videoconferencing applications? Broken out by years of service
Methodology
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