Cloud OSS BSS Market Report 2025

The cloud OSS BSS market size has grown rapidly in recent years. It will grow from $26.5 billion in 2024 to $29.32 billion in 2025 at a compound annual growth rate (CAGR) of 10.7%. The growth in the historic period can be attributed to telecom network evolution, increasing subscriber base, market competition and innovation, demand for real-time data, globalization of telecom operations, focus on customer experience, data privacy and compliance.

The cloud OSS BSS market size is expected to see rapid growth in the next few years. It will grow to $51.25 billion in 2029 at a compound annual growth rate (CAGR) of 15%. The growth in the forecast period can be attributed to cybersecurity concerns, digital transformation initiatives, subscription-based business models, telecom network convergence, focus on operational efficiency, regulatory support for telecom innovations. Major trends in the forecast period include migration to cloud-based solutions, integration of AI and machine learning, 5g network rollouts, security and compliance, service orchestration and automation, hybrid and multi-cloud deployments, customer experience management.

The growth of the cloud OSS/BSS market is anticipated to be significantly driven by the increasing adoption of 5G technology. This fifth-generation mobile network (5G) is designed to provide users with higher peak data rates of several gigabits per second (Gbps), extremely low latency, enhanced stability, vast network capacity, and a more reliable user experience. The capabilities of 5G enable service providers to offer a wide range of use cases, necessitating the automation of the OSS/BSS infrastructure for both front-end and back-end operations. For example, as of May 2024, the Global mobile Suppliers Association (GSA), a UK-based non-profit organization representing companies in the mobile ecosystem, reported that by the end of March 2024, there were 585 operators across 175 countries and territories investing in 5G through trials, license acquisitions, planning, network deployments, and service launches. Specifically, 153 operators in 71 countries and territories have either launched or soft-launched 5G fixed wireless access services based on 3GPP standards, which accounts for just over 48% of those with active 5G services. Furthermore, in 2024, the number of announced 5G devices has increased by more than 107% since early 2022, totaling 2,601 cataloged devices. Consequently, the surge in 5G adoption is expected to fuel the growth of the cloud OSS/BSS market.

The escalating demand for cloud computing is expected to fuel the growth of the cloud OSS BSS market. Cloud computing, a technology paradigm delivering a spectrum of computing services over the internet, has become integral to various industries. Cloud OSS BSS play a vital role in managing and optimizing cloud resources, automating billing processes, and ensuring operational seamlessness. The market for OSS/BSS solutions is expanding, driven by the increasing adoption of cloud-based applications and services. In October 2023, the annual revenue generated from cloud infrastructure services reached a substantial $178 billion. This robust demand for cloud computing is a major contributor to the growth of the cloud OSS BSS market.

Major companies in the cloud OSS/BSS market are focusing on technological advancements, including AI-driven analytics and automation solutions, to improve operational efficiency and enhance customer experience in telecommunications services. The Telecom Data Cloud is a unified platform that enables telecommunications service providers to securely manage and analyze data in real-time, facilitating collaboration across business functions to foster innovation and boost operational efficiency. For example, in February 2023, Snowflake Inc., a US-based cloud data platform company, introduced the Telecom Data Cloud. This platform integrates Snowflake’s data platform with partner-delivered solutions and industry-specific datasets. The Telecom Data Cloud assists telecommunications service providers in breaking down data silos within their organizations and across the broader ecosystem, enabling them to quickly and securely access data in near real-time. Additionally, it allows for the enrichment of this data with machine learning (ML) models, which can then be shared and analyzed to support more informed decision-making.

Major companies in the cloud OSS BSS market are driving revenue growth through the introduction of innovative products, such as intelligent OSS BSS platforms. These platforms, like the one launched by ETI Software Solutions Inc. in May 2023, are comprehensive solutions used in the telecommunications industry. The intelligent OSS/BSS platform is cloud-based, leveraging artificial intelligence and cloud-native technologies to provide actionable analytics. This platform is designed to help broadband providers deliver an optimal customer experience while simplifying network and system complexity.

In the realm of acquisitions, Kubeshop, a US-based accelerator for open source, acquired a majority stake in InfraCloud's Kubernetes ChatOps product, BotKube, in July 2022. This strategic acquisition is expected to drive product development and investment in BotKube's expanding user and contributor community. InfraCloud, an India-based cloud infrastructure services company, operates within the cloud OSS BSS market, further emphasizing the industry's commitment to growth and innovation.

Major companies operating in the cloud OSS BSS market are Huawei Technologies Co. Ltd., Optiva Inc., International Business Machines Corporation, NetCracker Technology Corp., Nokia Corporation, Amdocs Limited, Oracle Corporation, ZTE Corporation, Telefonaktiebolaget LM Ericsson, Hewlett Packard Enterprise Company, MYCOM OSI Ltd., Accenture PLC, Subex Limited, Comviva Technologies Limited, TEOCO Corporation, MDS Global Ltd., Sigma Systems Canada LP (A Hansen Technologies Company), Cerillion PLC, TIBCO Software Inc., Sterlite Technologies Limited, Alepo Technologies Inc., MATRIXX Software Inc., Telarix Inc., DigitalRoute AB, UXP Systems Inc., Viavi Solutions Inc., Aricent Inc., BearingPoint Holding B.V.

North America was the largest region in the cloud OSS BSS market in 2024. Asia-Pacific is expected to be the fastest-growing region in the cloud OSS BSS market report forecast period. The regions covered in the cloud oss bss market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the cloud oss bss market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The cloud OSS refers to software typically used by businesses to control their operating systems or communication networks. Communications service providers utilize it to supervise, control, evaluate, and manage computer or telephone network systems. Cloud OSS is commonly employed by businesses to handle various operational aspects, including processing and financial concerns.

The major components of cloud OSS BSS are solutions and services. Solutions refer to cloud OSS BSS solutions that enable Communications Service Providers (CSPs) to monetize their network assets by catering to business clients, facilitating ecosystem partners, providing specialized networks, IoT platforms, connectivity, communication, and collaboration. The cloud types include public cloud, private cloud, and hybrid cloud, used by both mobile and fixed operators, catering to large enterprises and small and medium-sized enterprises (SMEs). Various industry verticals, such as IT and telecom, Banking, Financial Services and Insurance (BFSI), media and entertainment, retail, e-commerce, and other sectors, make use of cloud OSS.

The cloud OSS BSS market research report is one of a series of new reports that provides cloud OSS BSS market statistics, including cloud OSS BSS industry global market size, regional shares, competitors with a cloud OSS BSS market share, detailed cloud OSS BSS market segments, market trends and opportunities, and any further data you may need to thrive in the cloud OSS BSS industry. This cloud OSS BSS market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The cloud OSS market includes revenues earned by entities by providing network inventory, provisioning and activation, service assurance, network management, fault management, monitoring and customer care. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

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