Enterprise Content Management Market Report 2025

The enterprise content management market size has grown rapidly in recent years. It will grow from $39.35 billion in 2024 to $44.56 billion in 2025 at a compound annual growth rate (CAGR) of 13.2%. The growth in the historic period can be attributed to mobile integration, regulatory changes, and compliance demands, globalization, paperless initiatives, growth of data volume.

The enterprise content management market size is expected to see rapid growth in the next few years. It will grow to $73.4 billion in 2029 at a compound annual growth rate (CAGR) of 13.3%. The growth in the forecast period can be attributed to remote workforce dynamics, security emphasis, digitization, increased demand for automation, demand for personalized user experiences, green computing. Major trends in the forecast period include workflow optimization, content analytics and insight, hybrid ECM deployments, integration with business processes, content personalization.

The enterprise content management market is poised for growth, driven by the escalating volume of content generated in the era of digitalization. The ability to efficiently store and manage petabytes of natively stored and object-stored data is crucial in handling the surge in data volume. Organizations find a solution in enterprise content management (ECM) systems, which securely manage content and information throughout their lifecycle. For instance, according to Kommando Tech, a Czech Republic-based independent review site focused on providing accurate information about tech-related products and services, March 2022 witnessed the production of 2.5 quintillion bytes of data daily, with the last two years contributing to 90% of all data creation. Unstructured data poses a challenge for 95% of businesses. The big data sector is expected to reach a value of $77 billion by 2023. Consequently, the proliferation of content due to digitalization is a driving force behind the growth of the enterprise content management market.

The growing focus on digital transformation is anticipated to drive the expansion of the enterprise content management market in the coming years. Digital transformation involves the comprehensive and strategic adoption of digital technologies, processes, and capabilities throughout an organization, fundamentally altering how it operates and delivers value to its customers. This transformation leverages enterprise content management to optimize workflows, improve collaboration, and ensure effective management of digital assets, fostering innovation and agility across organizational processes. For example, in October 2022, Amazon UK, a UK-based e-commerce and technology company, reported that digital transformation could potentially enhance the UK economy by over £413 billion by 2030. Thus, the increasing emphasis on digital transformation is fueling growth in the enterprise content management market.

Key players in the market are launching cloud-based solutions that boost efficiency and collaboration. These cloud-based solutions allow organizations to optimize document management processes, enhance access to information, and enable real-time collaboration, effectively breaking down silos and promoting a more integrated work environment. For example, in January 2024, Newgen, an India-based software company, introduced its Cloud Content Management Accelerator on the Guidewire Marketplace. This accelerator is specifically designed to simplify content management processes for organizations using Guidewire's platform, enabling them to effectively manage and access their documents and data within a cloud environment. The solution includes features such as automated workflows, secure document storage, and improved collaboration tools, facilitating seamless teamwork.

Major players in the aluminum curtain wall market are directing their focus towards technologically advanced products, such as overhauled content management systems, to better cater to the needs of their existing consumers. An overhauled content management system (CMS) involves a comprehensive redesign of an existing CMS, encompassing significant enhancements, updates, or modifications to its framework, features, user interface, and functionality. As an example, in April 2022, HeartCore Enterprises, Inc., a Japanese company specializing in corporate content management systems, unveiled an upgraded content management system within HeartCore’s customer experience management platform. This platform streamlines website operations, enabling users to effortlessly create, maintain, and edit website content without requiring specialized technical skills. The enhanced version facilitates headless distribution of diverse content, centralized administration of emerging Product Information Administration (PIM) and Digital Asset Management (DAM), serving as a hub for all content delivery, role-based management, and editing operations. Users can also manage prospects, identify hot leads, and support SEO objectives through marketing automation and content customization.

In September 2022, Vista Equity Partners, a US-based investment firm specializing in corporate software, data, and technology-enabled companies, along with Evergreen Coast Capital Corp., a US-based private equity firm, completed the acquisition of Citrix Systems Inc. for approximately $16.5 billion. They subsequently merged it with TIBCO Software Inc., a US-based enterprise content management company. This merger has given rise to a new global leader in enterprise software, positioned for both size and growth. Citrix Systems, Inc. is known for its expertise in cloud computing, virtualization technology, and enterprise content management, based in the United States.

Major companies operating in the enterprise content management market include Microsoft Corporation, Dell Technologies Inc., International Business Management Corporation, Oracle Corporation, SAP SE., Fujitsu Limited, Capgemini SE, Adobe Inc., Xerox Corporation, Open Text Corporation, Zoho Corporation, Box Inc., Laserfiche, Hyland Systems Inc., Nuxeo Corporation, Systemware Inc., KnowledgeLake Inc., Newgen Software Technologies Limited, DocStar, M-Files Inc., SpringCM Inc., Alfresco Software Inc., Ademero Inc., Objective Corporation Limited, SER Group, Fabasoft AG.

North America was the largest region in the enterprise content management market in 2024. The regions covered in the enterprise content management market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the enterprise content management market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

Enterprise content management is a system for managing a company's material throughout its lifecycle, covering documents, spreadsheets, contracts, and scanned photographs. These systems and services enhance content management by reducing clutter, increasing data and process visibility, and lowering risk. They also contribute to improved productivity, efficiency, and customer experience by eliminating paper-based tasks and enhancing process visibility.

Enterprise content management encompasses key solutions including records management, case management, document management, mobile content management, imaging and capturing, web content management, and various other solutions. Records management involves overseeing an organization's material throughout its lifecycle, encompassing documents, spreadsheets, contracts, and scanned photographs. It is categorized by deployment into two modes on-premise and cloud deployment. Essential services such as integration, support and maintenance, and training are widely utilized across diverse industry verticals such as BFSI, IT and telecommunications, energy and utilities, government and public sector, healthcare and life sciences, retail and consumer goods, manufacturing, and others.

The enterprise content management market research report is one of a series of new reports that provides enterprise content management market statistics, including enterprise content management industry global market size, regional shares, competitors with an enterprise content management market share, detailed enterprise content management market segments, market trends and opportunities, and any further data you may need to thrive in the enterprise content management industry. This enterprise content management market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The enterprise content management market includes revenues earned by entities by providing document and records management services, web content management, transactional records management, digital asset management. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

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