LEARN TO FACILITATE PRODUCTIVE MEETINGS AND BUILD HIGH-PERFORMING TEAMS WITH MANGA FOR SUCCESS!
Shigeo, an employee of a building material manufacturing company, is sent to a regional office to improve sales. Along the way, he encounters challenges engaging with the local team but, with advice from a helpful facilitation specialist, Mayumi, he eventually learns to build the skills of his colleagues and cobble together a high-performing team. You’ll also learn about:
- How to run an effective business meeting
- How to productively use a variety of meeting tools
- Facilitating fruitful brainstorming sessions
- Using effective communication to lead your team to success
Leading Meetings and Teams is a practical and hands-on book that will earn a place on the bookshelves of managers, executives, and early-career professionals everywhere. Find out why the Manga For Success series - now available in English for the first time - is so popular in Japan, Korea, and beyond.
Table of Contents
Preface 6
Prologue Facilitation is…?
Story 1 At the End of the Tunnel 10
1. The Skills of a Facileader Who Runs Their Team Well 20
2. Drawing Out and Consolidating 22
Pointer Lesson 1: Fostering a Sense of Satisfaction. How to Set a Theme 24
Pointer Lesson 2: To Draw Out or to Convey? 33
Column: The Four Stages of Leveling Up 38
Part 1 The Fundamentals of Facilitation
Story 2 Drawing Out and Consolidating 46
3. Even If You Hate Meetings, Start with This 72
4. Take Notes on the Board During Meetings 76
5. Tips for Questions to Draw Out Everyone’s Thoughts 81
6. Who Do You Need in a Team? Separating the Ideal from Reality 85
Part 2 Putting Facilitation to Practice
Story 3 Individual Support and Designing a Space 90
7. Everyday Facilitation - Not Just for Meetings 116
Pointer Lesson 3: The PDCA Facilitation Cycle 119
8. Organizing People and Setting a Mood with Desk Layouts 123
9. Understanding Differences with Social Style Theory 126
Column: Handling Complaints with GROW! 139
Part 3 Applying Facilitation
Story 4 The Key to Being a Facileader 142
10. The Essentials for Project Leaders 168
11. Broaden Your Horizons Through Gatherings 170
12. Knowing Is Only Half the Battle! Thinking in Frameworks 173
Column: The Three Things “Advisors” Do 177
Epilogue The Facilitation Mindset
Story 5 What Comes After 180
13. A Team Is a Group of Individuals. Don’t Forget to Give Individualized Support 190
Summary Lesson: Be Aware of Your Own Challenges
Your Questioning Ability and the Fundamentals of Inspiring 194
Designing a Meeting 204
Learn to Handle Differences 209
