Airport Kiosks Global Market Report 2024

The airport kiosks market has grown strongly in recent years. It will grow from $1.77 billion in 2023 to $1.92 billion in 2024 at a compound annual growth rate (CAGR) of 8.3%. The growth observed in the historical period can be credited to several factors, including the expansion of passenger traffic, improvements in the passenger experience, increased operational efficiency, cost reductions for airlines, and a heightened demand for air travel.

The airport kiosks market is expected to see strong growth in the next few years. It will grow to $2.61 billion in 2028 at a compound annual growth rate (CAGR) of 7.9%. The anticipated growth in the forecast period can be linked to the expansion of self-service offerings, emphasis on sustainability and energy efficiency, the integration of enhanced security features, a growing focus on accessibility, and the adoption of modular and flexible kiosk designs. Noteworthy trends expected in the forecast period comprise the integration of kiosks with airport operations, the provision of customized services and information, the utilization of data analytics for personalization, the implementation of digital payment solutions, the integration of mobile devices, and connectivity, as well as the incorporation of multilingual and user-friendly interfaces.

The anticipated rise in IT spending at airports is poised to drive the growth of the airport kiosks market in the future. IT spending encompasses the financial allocation for an organization's information technology systems and services, covering expenses such as IT staff salaries and the establishment and maintenance of company-wide systems and services. Airport kiosks, which heavily rely on information technology, are experiencing increased adoption due to the surge in IT spending. As reported by Aviation Week Network in March 2023, a UK-based production company, 93% of airports are expecting higher IT budgets in 2023 compared to 2022. This trend indicates a sustained year-over-year growth in airport IT spending from 2020, reflecting a commitment to digitalization. Consequently, the escalating IT spending at airports is a key driver behind the anticipated growth of the airport kiosk market.

The growing number of air travelers is also expected to contribute significantly to the expansion of the airport kiosks market in the foreseeable future. Air travelers, referring to individuals utilizing air transportation services for travel between locations, benefit from the various services provided by airport kiosks, including self-check-in, real-time flight information, boarding pass reprinting, seat selection or changes, and more. According to the Bureau of Transportation Statistics (BTS) in March 2023, a US-based government agency, the year 2022 witnessed a substantial increase in the number of passengers carried by U.S. airlines, reaching 853 million. This marked a notable rise from 658 million in 2021 and 388 million in 2020. Additionally, U.S. airlines experienced a 30% year-to-year increase in 2022, transporting an additional 194 million passengers compared to the previous year, 2021. Hence, the escalating number of air travelers is a significant factor propelling the growth of the airport kiosk market.

The airport kiosks market is witnessing a prominent trend of technological advancement, with companies in this sector embracing cutting-edge technologies to maintain their market positions. In July 2022, Vision-Box, a Portugal-based software company specializing in self-service biometric solutions, introduced a mobile kiosk designed to provide airport operators with greater flexibility in their biometric infrastructure. This kiosk-on-wheels operates on battery power and can be easily relocated within different sections of the airport. It serves various purposes, including providing access to lounges and facilitating screening at boarding and security gates.

Major players in the airport kiosks market are channeling their efforts into developing innovative products, such as self-serve currency and automated kiosks, to gain a competitive edge. Automated kiosks are self-service machines or terminals equipped with technological features that enable users to perform tasks or transactions without direct human assistance. In July 2023, Travelex, a UK-based foreign exchange brand, announced the launch of the 'FX kiosk' at Heathrow Airport. This automated self-serve currency kiosk offers customers and air travelers various options for foreign exchange transactions. Unsuch as traditional ATMs, FX kiosks do not impose cash withdrawal limits set by financial institutions, allowing customers to order more currency.

In October 2022, Japan Industrial Partners Inc., a Japan-based private equity firm, acquired Toshiba Corporation for $16 billion. This strategic acquisition aims to facilitate business development in Japan and expand services. This move enhances Japan Industrial Partners' capabilities in the kiosk market and strengthens its position in the broader business landscape. Toshiba Corporation, a multinational conglomerate, has a subsidiary, Toshiba TEC Corp., that provides kiosks.

Major companies operating in the airport kiosks market report are Embross Group, Wincor Nixdorf International GmbH, NCR Corporation, SITA, Toshiba Tec Co., IER SAS, RTX corporation, Fujitsu Ltd., Phoenix Kiosk Inc., Kiosk Information Systems Inc., Olea Kiosks Inc., Innovative Travel Solutions, Materna IPS GmbH, Elenium Automation Pty. Ltd., Honeywell International Inc., Amadeus IT Group, Siemens AG, IBM Corporation, Safariland LLC, March Limited, Advantech Pvt. Ltd., Axon Enterprise Inc., Parabit Systems Inc., Marcus Pedersen Ap, TBOTECH Safety & Security, Zamzar Limited, ICTS Europe S.A, BOCA Systems Inc., Identiv, OBERON-ALPHA.

Asia-Pacific was the largest region in the airport kiosks market in 2023. Asia-Pacific is expected to be the fastest-growing region in the global airport kiosks market during the forecast period. The regions covered in the airport kiosks market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the airport kiosks market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The primary components of airport kiosks encompass hardware, software, and services. The hardware elements of a kiosk include the shell, digital display, various parts, and integrations. These components can be installed either indoors or outdoors and serve various purposes such as providing information, facilitating common-use self-services, handling ticketing processes, enabling automated passport control, among other functions.

The airport kiosks market research report provides airport kiosks market statistics, including airport kiosks industry global market size, regional shares, competitors with a airport kiosks market share, detailed airport kiosks market segments, market trends, and opportunities, and any further data you may need to thrive in the airport kiosks industry. This airport kiosks market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The airport kiosks market consists of sales of interactive digital video walls, digital and interactive ticketing kiosks, cash-to-card kiosks, and interactive kiosks. Values in this market are ‘factory gate’ values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.


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