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Organizational Behavior, International Adaptation. Edition No. 3

  • Book

  • 384 Pages
  • November 2023
  • Region: Global
  • John Wiley and Sons Ltd
  • ID: 5876517

Organizational Behavior is a multidimensional text that combines analysis, knowledge, personal development, and synthesis with useful pedagogical features that bring organizational behavior to life. Considering organizational behavior from an interdisciplinary vantage point, this book focuses on the interdependence of factors that explain human behavior. Frequently addressed organizational behavior subjects are considered from within an integrated framework and are employed to answer functionally relevant questions about why people behave the ways in which they do as well as how to effectively influence and manage others.

Including several exciting updates to content, chapter features, and the OB Skills Workbook, this international edition leverages the foundational content, engaged writing style, and practical appeal of previous editions to address critical trends in the modern workplace. The new content focuses on ethics, identity and diversity, strategy, organizational change, theory of organizational justice, innovation, perception management in organizations, leadership, and the impact of the COVID-19 pandemic on modern worklife.

Table of Contents

TABLE OF CONTENTS

 

Part 1: Why Do I Need to Study Organizational Behavior?

 1 Introduction to Organizational Behavior  

 1.1 Organizational Behavior  

 What Is Organizational Behavior?  

 Why Is Organizational Behavior Important?  

 How Do We Learn about Organizational Behavior?  

 Disciplines That Contribute to Organizational Behavior  

 Abstractness in Organizational Behavior  

 1.2 Critical Thinking  

 What Is the Science of Organizational Behavior?  

 What Does It Mean to Think Critically?  

 Why Is It So Difficult to Think Critically?  

 What Are the Steps in the Critical Thinking Process?  

 1.3 Ethics in OB  

 What Are Ethics?  

 A Framework for Ethical Decision Making  

 Importance of Personal Ethical Fit  

 Self-Test Chapter 1  

 Self-Test Answers  

 Endnotes  

  

2 Understanding Organizations  

 2.1 Organizational Strategy and Change  

 What Is Strategy?  

 Organizational Change and Adaptability  

 Consequences of Change: Stress and Burnout  

 2.2 Organizational Structure  

 What Is Organizational Structure?  

 Mechanistic vs. Organic Organizational Design  

 Team-Based Organizational Design  

 Innovative and Flexible Organizational Design  

 Why Do We Need Creativity and Innovation?  

 2.3 Organizational Culture  

 What Is Organizational Culture?  

 How Do We Identify an Organization’s Culture?  

 How Can We Build More Effective Cultures?  

 Self-Test Chapter 2  

 Self-Test Answers  

 Endnotes  

  

Part 2: Why Do People Behave as They Do?


3 Individual Differences  

 3.1 Personality  

 Nature or Nurture?  

 Are Personalities Stable?  

 What Are Behavioral and Social Traits?  

 What Are Self-Concept Traits?  

 “The Dark Side” of Personality  

 How Can We Assess Personality?  

 3.2 Emotions and Moods  

 What Are Emotions and Moods?  

 Coping with Stress: Job Demands-Resources Model  

 What Is Emotional Intelligence?  

 Cultural Aspects of Emotions and Moods  

 3.3 Attitudes and Behavior  

 What Is an Attitude?  

 What Are Job Attitudes?  

 How Do Attitudes Influence Work Behavior?  

 Negative Workplace Behaviors  

 Self-Test Chapter 3  

 Self-Test Answers  

 Endnotes  

 

 4 Perception and Bias  

 4.1 Perception and Cognitive Bias  

 What Is Perception?  

 What Is Attribution?  

 Cognitive Bias  

 Perception Management in Organizations  

 4.2 Identity and Social Bias  

 What Are Common Types of Self-Identities?  

 How Does Identity Affect Behavior?  

 Identity Threat  

 Social Bias  

 4.3 Perspective Taking and Diversity  

 Perspective Taking  

 Perspective Taking and Diversity  

 Benefits of Perspective Taking  

 Learning to Take Another’s Perspective  

 Using Perspective Taking to Enhance Diversity and Inclusion  

 Self-Test Chapter 4  

 Self-Test Answers  

 Endnotes  

 

 5 Motivation  

 5.1 Motivation and Performance Management  

 What Is Motivation?  

 Pay for Performance  

 What Is Performance Management?  

 How Do We Create More Motivating Environments?  

 5.2 Needs Theories of Motivation  

 Maslow’s Hierarchy of Needs  

 Alderfer’s ERG Theory  

 Manifest Needs Theory  

 Self-Determination Theory (SDT)  

 5.3 Process Theories of Motivation  

 Equity Theory  

Self-Test Chapter 5  

Self-Test Answers  

Endnotes  

 

 

Part 3: How Do I Effectively Manage Myself and Influence Others?

 

6 Communication  

 6.1 Influence and Persuasion  

 What Is Framing?  

 How Can We Communicate with Charisma?  

 Why Are Stories So Persuasive?  

 Don’t Forget the Nonverbals  

 6.2 Difficult Conversations  

 What Is Avoidance and Why Does It Happen?  

 What Is a Difficult Conversation and When Should We Have One?  

 What Are the Skills for Having Difficult Conversations?  

 6.3 Feedback and Listening  

 What Is Developmental Feedback?  

 What Are Active Listening Skills?  

 Self-Test Chapter 6  

 Self-Test Answers  

 Endnotes  

 

 

7 Teamwork  

 7.1 Team Effectiveness  

 What Makes a Team Effective?  

 How Can We Set Teams Up for Success?  

 How Does Member Diversity Affect Team Performance?  

 7.2 Team Dynamics  

 What Are Roles and Role Dynamics?  

 What Are Norms?  

 What Are Other Important Team Dynamics?  

 7.3 High-Performance Teams  

 How Do We Build a High-Performance Team?  

 What Is the Role of Team Cohesiveness?  

 How Can We Improve Team Decision Making?  

 Self-Test Chapter 7  

 Self-Test Answers  

 Endnotes  

 

 8 Leadership and Followership  

 8.1 Leadership as Co-Creation  

 What Is Leadership?  

 How Does Leadership Work?  

 Leadership as Social Construction  

 8.2 Leader Styles  

 What Makes Leaders Successful?  

 Ways We Act as Leaders  

 8.3 Follower Styles  

 What Is Followership?  

 Follower Styles  

 Self-Test Chapter 8  

 Self-Test Answers  

 Endnotes  

 

 

9 Power and Politics  

 9.1 Power  

 What Is Power?  

 Where Does Power Come From?  

 How Is Power Gained and Lost?  

 9.2 Building Power Bases  

 What Is Position Power?  

 What Are Responses to Position Power?  

 What Is Personal Power?  

 What Is Connection Power?  

 What Are Responses to Personal and Connection Power?  

 How to Develop and Maintain Power Bases?  

 9.3 Navigating the Political Landscape  

 Why Do We Have Organizational Politics?  

 How Do We Understand Organizational Politics?  

 How Do I Navigate Organizational Politics?  

 9.4 Theory of Organizational Justice  

 Understanding the Concept of Organizational Justice  

 Understanding the Intersection between Justice, Power, and Politics  

 Self-Test Chapter 9  

 Self-Test Answers  

 Endnotes  

 

 

10 Relationships and Networks  

 10.1 Interpersonal Relationships  

 What Kinds of Relationships Matter?  

 How Are Relationships Developed?  

 How Do We Build and Maintain Good Relationships?  

 10.2 Networks  

 What Are Networks?  

 How Do Networks Work?  

 10.3 Leveraging Your Network  

 Networks and Social Capital  

 How Do We Leverage a Network?  

 Using Your Network to Advance Your Career  

 Self-Test Chapter 10  

 Self-Test Answers  

 Endnotes  

 

 11 Conflict, Negotiation, and Decision Making  

 11.1 Conflict  

 What Are the Types of Conflict?  

 How Can I Guard Against Common Conflict Management Pitfalls?  

 11.2 Negotiation  

 Why Negotiate?  

 How Do I Negotiate?  

 How Can I Guard Against Common Negotiation Pitfalls?  

 11.3 Decision Making  

 What Are Common Approaches to Decision Making?  

 How Can I Be a Better Decision Maker?  

 Guarding Against Common Decision-Making Pitfalls?  

 Self-Test Chapter 11  

 Self-Test Answers  

 Endnotes  

 

OB SKILLS WORKBOOK

GLOSSARY

INDEX

TABLE OF CONTENTS

 

Part 1: Why Do I Need to Study Organizational Behavior?

 

1 Introduction to Organizational Behavior  

 

1.1 Organizational Behavior  

 

What Is Organizational Behavior?  

 

Why Is Organizational Behavior Important?  

 

How Do We Learn about Organizational Behavior?  

 

Disciplines That Contribute to Organizational Behavior  

 

Abstractness in Organizational Behavior  

 

1.2 Critical Thinking  

 

What Is the Science of Organizational Behavior?  

 

What Does It Mean to Think Critically?  

 

Why Is It So Difficult to Think Critically?  

 

What Are the Steps in the Critical Thinking Process?  

 

1.3 Ethics in OB  

 

What Are Ethics?  

 

A Framework for Ethical Decision Making  

 

Importance of Personal Ethical Fit  

 

Self-Test Chapter 1  

 

Self-Test Answers  

 

Endnotes  

 

 

2 Understanding Organizations  

 

2.1 Organizational Strategy and Change  

 

What Is Strategy?  

 

Organizational Change and Adaptability  

 

Consequences of Change: Stress and Burnout  

 

2.2 Organizational Structure  

 

What Is Organizational Structure?  

 

Mechanistic vs. Organic Organizational Design  

 

Team-Based Organizational Design  

 

Innovative and Flexible Organizational Design  

 

Why Do We Need Creativity and Innovation?  

 

2.3 Organizational Culture  

 

What Is Organizational Culture?  

 

How Do We Identify an Organization’s Culture?  

 

How Can We Build More Effective Cultures?  

 

Self-Test Chapter 2  

 

Self-Test Answers  

 

Endnotes  

 

 

Part 2: Why Do People Behave as They Do?

 

3 Individual Differences  

 

3.1 Personality  

 

Nature or Nurture?  

 

Are Personalities Stable?  

 

What Are Behavioral and Social Traits?  

 

What Are Self-Concept Traits?  

 

“The Dark Side” of Personality  

 

How Can We Assess Personality?  

 

3.2 Emotions and Moods  

 

What Are Emotions and Moods?  

 

Coping with Stress: Job Demands-Resources Model  

 

What Is Emotional Intelligence?  

 

Cultural Aspects of Emotions and Moods  

 

3.3 Attitudes and Behavior  

 

What Is an Attitude?  

 

What Are Job Attitudes?  

 

How Do Attitudes Influence Work Behavior?  

 

Negative Workplace Behaviors  

 

Self-Test Chapter 3  

 

Self-Test Answers  

 

Endnotes  

 

 

4 Perception and Bias  

 

4.1 Perception and Cognitive Bias  

 

What Is Perception?  

 

What Is Attribution?  

 

Cognitive Bias  

 

Perception Management in Organizations  

 

4.2 Identity and Social Bias  

 

What Are Common Types of Self-Identities?  

 

How Does Identity Affect Behavior?  

 

Identity Threat  

 

Social Bias  

 

4.3 Perspective Taking and Diversity  

 

Perspective Taking  

 

Perspective Taking and Diversity  

 

Benefits of Perspective Taking  

 

Learning to Take Another’s Perspective  

 

Using Perspective Taking to Enhance Diversity and Inclusion  

 

Self-Test Chapter 4  

 

Self-Test Answers  

 

Endnotes  

 

 

5 Motivation  

 

5.1 Motivation and Performance Management  

 

What Is Motivation?  

 

Pay for Performance  

 

What Is Performance Management?  

 

How Do We Create More Motivating Environments?  

 

5.2 Needs Theories of Motivation  

 

Maslow’s Hierarchy of Needs  

 

Alderfer’s ERG Theory  

 

Manifest Needs Theory  

 

Self-Determination Theory (SDT)  

 

5.3 Process Theories of Motivation  

 

Equity Theory  

 

Self-Test Chapter 5  

 

Self-Test Answers  

 

Endnotes  

 

 

Part 3: How Do I Effectively Manage Myself and Influence Others?

 

6 Communication  

 

6.1 Influence and Persuasion  

 

What Is Framing?  

 

How Can We Communicate with Charisma?  

 

Why Are Stories So Persuasive?  

 

Don’t Forget the Nonverbals  

 

6.2 Difficult Conversations  

 

What Is Avoidance and Why Does It Happen?  

 

What Is a Difficult Conversation and When Should We Have One?  

 

What Are the Skills for Having Difficult Conversations?  

 

6.3 Feedback and Listening  

 

What Is Developmental Feedback?  

 

What Are Active Listening Skills?  

 

Self-Test Chapter 6  

 

Self-Test Answers  

 

Endnotes  

 

 

7 Teamwork  

 

7.1 Team Effectiveness  

 

What Makes a Team Effective?  

 

How Can We Set Teams Up for Success?  

 

How Does Member Diversity Affect Team Performance?  

 

7.2 Team Dynamics  

 

What Are Roles and Role Dynamics?  

 

What Are Norms?  

 

What Are Other Important Team Dynamics?  

 

7.3 High-Performance Teams  

 

How Do We Build a High-Performance Team?  

 

What Is the Role of Team Cohesiveness?  

 

How Can We Improve Team Decision Making?  

 

Self-Test Chapter 7  

 

Self-Test Answers  

 

Endnotes  

 

 

8 Leadership and Followership  

 

8.1 Leadership as Co-Creation  

 

What Is Leadership?  

 

How Does Leadership Work?  

 

Leadership as Social Construction  

 

8.2 Leader Styles  

 

What Makes Leaders Successful?  

 

Ways We Act as Leaders  

 

8.3 Follower Styles  

 

What Is Followership?  

 

Follower Styles  

 

Self-Test Chapter 8  

 

Self-Test Answers  

 

Endnotes  

 

 

9 Power and Politics  

 

9.1 Power  

 

What Is Power?  

 

Where Does Power Come From?  

 

How Is Power Gained and Lost?  

 

9.2 Building Power Bases  

 

What Is Position Power?  

 

What Are Responses to Position Power?  

 

What Is Personal Power?  

 

What Is Connection Power?  

 

What Are Responses to Personal and Connection Power?  

 

How to Develop and Maintain Power Bases?  

 

9.3 Navigating the Political Landscape  

 

Why Do We Have Organizational Politics?  

 

How Do We Understand Organizational Politics?  

 

How Do I Navigate Organizational Politics?  

 

9.4 Theory of Organizational Justice  

 

Understanding the Concept of Organizational Justice  

 

Understanding the Intersection between Justice, Power, and Politics  

 

Self-Test Chapter 9  

 

Self-Test Answers  

 

Endnotes  

 

 

10 Relationships and Networks  

 

10.1 Interpersonal Relationships  

 

What Kinds of Relationships Matter?  

 

How Are Relationships Developed?  

 

How Do We Build and Maintain Good Relationships?  

 

10.2 Networks  

 

What Are Networks?  

 

How Do Networks Work?  

 

10.3 Leveraging Your Network  

 

Networks and Social Capital  

 

How Do We Leverage a Network?  

 

Using Your Network to Advance Your Career  

 

Self-Test Chapter 10  

 

Self-Test Answers  

 

Endnotes  

 

 

11 Conflict, Negotiation, and Decision Making  

 

11.1 Conflict  

 

What Are the Types of Conflict?  

 

How Can I Guard Against Common Conflict Management Pitfalls?  

 

11.2 Negotiation  

 

Why Negotiate?  

 

How Do I Negotiate?  

 

How Can I Guard Against Common Negotiation Pitfalls?  

 

11.3 Decision Making  

 

What Are Common Approaches to Decision Making?  

 

How Can I Be a Better Decision Maker?  

 

Guarding Against Common Decision-Making Pitfalls?  

 

Self-Test Chapter 11  

 

Self-Test Answers  

 

Endnotes  

 

OB SKILLS WORKBOOK

GLOSSARY

INDEX

Authors

Mary Uhl-Bien University of Nebraska-Lincoln. Ronald F. Piccolo University of Central Florida. John R. Schermerhorn, Jr. Southern Illinois University.