"The Authentic Organization is an empowering guide, offering an approachable framework for organizations to go beyond diversity and inclusion. It is an invaluable resource for any leader hoping to gain and maintain a competitive edge in today's talent market!"
- Sergio Rodriguez, Senior Manager, Global Workforce DEI Solutions
"The Authentic Organization deals with a hugely important topic - how to create Psychological Safety in the workplace. This book is insightful, practical, fun and easy to read!"
-Andreas Richter, Professor of Organisational Behaviour, University of Cambridge
“This is a timely book, written with heart. There is an increasing focus on Psychological Safety and Gina brings the concept to life, explaining how to make it a reality for everyone in our organisations.”
-Simon Blake, Chief Executive Officer, Mental Health First Aid England
Mastering Psychological Safety: Your definitive guide to cultivating a psychologically safe workplace
In The Authentic Organization: How to Create a Psychologically Safe Workplace, CEO of the Psychological Safety Institute Gina Battye, delivers a hands-on manual to create work environments where people thrive. You’ll discover actionable strategies to establish a psychologically safe workplace; challenging and transforming workplace attitudes and outdated workplace cultures. Expect to experience a paradigm shift where psychological safety is at the core, enabling an inclusive culture and catalyzing organizational success. This book goes beyond the mechanics of creating a safe workplace, it also empowers individuals to unleash their authentic selves, not just surviving, but truly thriving, both professionally and personally. You’ll gain valuable insights and practical guidance to bring your authentic self to work, effectively navigate workplace interactions and create a highly conducive environment for teamwork and collaboration. Ultimately, you will have everything you need to drive cultural change and take an active role in creating a psychologically safe environment that empowers your team and transforms your entire organization.
Gina masterfully navigates you through her distinctive approach, the world-renowned 5 Pillars of Psychological Safety framework, meticulously designed to cultivate an environment where your organization and people thrive. Within these pages you will encounter:
- A transformative process that empowers individuals to bring their Authentic Self to work, tapping into hidden capabilities to excel in their professional lives.
- A comprehensive communication framework that equips individuals to effortlessly master effective workplace interactions.
- A ground-breaking methodology that cultivates an environment where teams thrive and collaborate effectively in a calm and focused workplace setting.
A must-read blueprint for anyone aiming to create psychologically safe work environments, The Authentic Organization is your comprehensive guide to cultivating a workplace where individuals and teams thrive. This book is the ultimate manual that leaders, managers, human resources professionals, Employee Resource Group leads, and business innovators have been waiting years for.
Table of Contents
Preface: Psychological Safety in Action xiii
Part I Background 1
1 Setting the Scene 3
What Is Psychological Safety? 5
What Affects Your Sense of Safety? 6
Ineffective and Effective Implementation 22
Psychological Safety versus Inclusive Culture 24
Misconceptions 27
Navigating Roles and Responsibilities 30
2 The Authentic Self 35
Your Identity: How People Perceive You at Work 41
Your Authentic Self: The Real You 44
Bringing Your Authentic Self to Work 45
The Power of Embracing Your Authentic Self 52
A Personal Decision 55
3 The Extent of the Issue 57
Absence of Statistics 59
Do You Have an Issue? 62
Introducing Lux: Measuring Psychological Safety 63
Active Industries and Countries 69
Success Factors 72
Key Challenges 74
Part II the Teachings 83
4 Pillar 1: Self 87
Pillar 1 Framework 91
Pillar 1 Methodology: The Authentic Self Process 93
Pillar 1 Dimensions: Deep Dive 97
Pillar 1 Highlights 102
Pillar 1 Pledges and Self- Reflection Questions 153
Summary 155
5 Pillar 2: Social 157
Pillar 2 Framework 159
Pillar 2 Methodology: The Communication Cycle 161
Pillar 2 Dimensions: Deep Dive 162
Pillar 2 Highlights 166
Pillar 2 Pledges and Self- Reflection Questions 205
Summary 206
6 Pillar 3: Collaboration 209
Pillar 3 Framework 211
Pillar 3 Methodology: The CollabZen Methodology 213
Pillar 3 Dimensions: Deep Dive 216
Pillar 3 Highlights 223
Pillar 3 Pledges and Self- Reflection Questions 254
Summary 256
7 Pillar 4: Curiosity 259
Pillar 4 Framework 261
Pillar 4 Methodology: Curiosity Sessions 262
Pillar 4 Dimensions: Deep Dive 263
Pillar 4 Highlights 265
Pillar 4 Pledges and Self- Reflection Questions 271
Summary 273
8 Pillar 5: Creativity 275
Pillar 5 Framework 278
Pillar 5 Methodology: Creativity Workshops 279
Pillar 5 Dimensions: Deep Dive 280
Pillar 5 Highlights 282
Pillar 5 Pledges and Self- Reflection Questions 288
Summary 289
9 Summary 291
Acknowledgments 299
About the Author 301
Index 303