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Medical Identity Theft - Webinar (Recorded)

  • Webinar

  • 90 Minutes
  • January 2024
  • Lorman Business Center, Inc.
  • ID: 5910887

Identity theft is an ongoing problem, and the medical field is no exception. Learn and understand how to prevent medical identify theft.

A recent health care information hack exposed the nonpublic financial information of potentially 20 million Quest Diagnostic, LabCorp, and BioReference patients to fraudsters resulting in harm and damage to the brand reputations of the affected laboratories as well as vendors providing critical payment services on their behalf. As more and more convenient technologies are put into use to allow patients to view their medical records, schedule appointments, pay bills, and chat with others with similar diagnoses, how attuned are we to the potential risks of medical identity theft and what tools do we have to detect and prevent suspicious activity? In this topic, you will be able to identify and debunk myths about medical identity theft while learning about current trends and concerns of data security experts. From a compliance perspective, this will prepare you to fine-tune your organization’s own programs. You will be able to update your strategies for handling and documenting investigations as well as your options for offering credit monitoring resources or other remedies should you be faced with one or more instances of medical identity theft. Finally, in this material, you will review data and statistics about where medical identity theft is occurring to assure you are aware of how and whether your organization and its programs are vulnerable to it.

Learning Objectives

  • You will be able to define medical identity theft.
  • You will be able to identify the components of a responsible medical identity theft prevention, detection, handling, and remediation program.
  • You will be able to review preventive, detective, and reactive controls.
  • You will be able to discuss the myths about Credit Monitoring Services, Damages, and Losses associated with medical identity theft.

Agenda

Is Medical Identity Theft Still a Thing After All These Data Breach Notice Laws?
  • The HIPAA/Hitech Data Breach Notification Structure and Proliferation of State Breach Notice Laws
  • The Nitty Gritty on the Incidence and Types of Medical Identity Theft
  • Costs and Risks Associated With Medical Identity Theft
What Are the Components of a Responsible Medical Identity Theft Prevention, Detection, Handling and Remediation Program
  • Preventive Controls: Training and Awareness Programs, Hotlines, Workforce Clearance Strategies, and Solid Administrative Foundation for Your Data Protection Program
  • Detective Controls: Electronic Monitoring and Other Forms of Monitoring, Hotlines, Suggestion Boxes, Complaint Boxes, and Audits and Inspections
  • Reactive Controls: Conducting and Documenting Your Investigation, Framing up a Plan for Communicating With Law Enforcement and Affected Individuals, Giving Notices About the Incident
Debunking Myths About Credit Monitoring Services, Damages and Losses Associated With Medical Identity Theft, and Unicorns
  • Recent Research Has Suggested That Credit Monitoring Services May Not Be as Effective as Originally Thought in Detecting or Preventing Medical Identity Theft
  • Nature of the Losses and Damages Sustained Both by the Affected Patients and Your Healthcare Organization
  • Coordinating With Vendors and Exchanging Patient Data With Third Parties - Pitfalls, Danger Zones and Unicorns

Speakers

  • Leslie Bender, CIPP/US, CCCO, CCCA, IFCCE
  • Leslie Bender, CIPP/US, CCCO, CCCA, IFCCE,
    BCA Financial Services


    • Chief strategy officer and general counsel for BCA Financial Services, Inc., a Miami, Florida headquartered revenue cycle management company
    • An articulate corporate executive with more than 30 years of experience handling compliance, regulatory, transactional and legal matters for hospitals and financial services companies
    • Recognized as a national expert on HIPAA and other information privacy and security laws, she was one of the first privacy officers internationally accredited as a Certified Information Privacy Professional
    • In addition to being an attorney and government/regulatory relations specialist, she is an experienced mediator
    • Frequent motivational speaker and compliance educator and has been honored for her contributions to the consumer financial and health care industries by several credit, collections, health care and banking associations as well as the U.S. Small Business Administration
    • J.D. degree, University of Notre Dame; undergraduate degree, Northwestern University

Who Should Attend

This live webinar is designed for medical records directors, health information directors, coders, billing managers, business and office managers, hospital administrators, nurses, social workers, counselors, release of records professionals, compliance managers, and attorneys.